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Radisson Hotel, Astana

5.0 of 5 Sary Arka Street, 4, Astana 010000, Kazakhstan
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Radisson Hotel, Astana
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Radisson Hotel, Astana
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160 reviews from our community

Traveler rating
    55
    72
    23
    9
    1
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3
5
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141
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bhopal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

The Radisson Astana is a breathtaking hotel located on the banks of a tributary of the Ishim river, which adds to the beauty and the view from the hotel. The facilities in the hotel are fantastic and the staff is helpful. Very few of them can converse in fluent English but everyone still went out of their way to make... More 

Was this review helpful? Yes 4
Delhi
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

in the last 7 months I must have stayed here some 50 to 70 nights ( i have lost count). It is a nice 5 star hotel, maybe getting a little bit dated. The staff is very friendly and trying very hard to make you feel welcome. The gym is great, breakfast very nice. I like the rooms, good size,... More 

Was this review helpful? Yes 4
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear guest, Thank you so much for this wonderful feedback! I felt really proud of my whole team while reading your lines with such words of praise regarding our high standards of service. As a matter of fact we genuinely love to look after all of our guests and they can feel it. I look forward to welcoming you back.... More 

Frankfurt, Germany
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in Radisson for two weeks. It is beautiful hotel with great gym and variety of restaurants nearby. Check in was fast even there were a lot of people just arrived with me from Frankfurt. Front desk did their best to send everybody to sleep:) All kind of services in the hotel in a high level. There is no any... More 

Was this review helpful? Yes 4
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Greeting from Astana! Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our location and the service we provide. We look forward to seeing you in our hotel if your business brings you again to Astana. Kind regards, Fedor Filimonov General Manager Radisson Hotel Astana +7 7172 670 777 More 

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed 2 nights in Jan 2015. Very expensive,over 300USD a night.Arrived at 9pm from the airport in freezing weather,however no one to greet you at the door.I was shocked.Made my way to front desk unescorted.Room nice,but small,TV screen small,and FAR from your bed.Food was very good,and half price from similar hotel in Almaty( stars wise) Staff does its job,but... More 

Was this review helpful? Yes 2
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Our sincere thanks for taking the time to post a review about your recent stay with us here at Radisson Hotel Astana. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve customer experience. Guests’... More 

Almaty, Kazakhstan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stay in this hotel with my group and always love to have hotel service. Hotel is fresh and not old. Rooms are different level and types. I have the highest club carlson card and have upgrade on my room level for that. There is river near the hotel and if the weather is fine you may walk around. Staff... More 

Was this review helpful? Yes 2
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Sergey, Greetring from Astana, Kazakhstan! Thank you very much for this fantastic review. The whole Radisson Hotel Astana team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. Sincerely, Fedor Filimonov General Manager Radisson Hotel Astana +7 7172 670 777 More 

Moscow
1 review
5 of 5 stars Reviewed January 15, 2015

I was advised to stay at Radisson Astana by one of the patrons of this hotel and it was my first experience staying at this hotel. I liked quick and high level service which was provided to me. I really loved the cosy accomodation (especially mattress lol :) ) and the hotel was with comfortable location for my business trip... More 

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Thank you for taking time and posting the review on TripAdvisor for your stay in our hotel. Radisson Hotel Astana team was glad to know that you had a good time with us. We look forward to welcoming you back to us soon if your business bring you to Astana. With kind regards, Fedor Filimonov General Manager Radisson... More 

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Radisson Astana is not really a hotel for me, but rather my friends' place. Of course, there is no need to say about Radisson high quality standards, but I would like to mention a very special atmosphere of the hotel in Astana. Cozy rooms, wonderful breakfasts, great gym and swimming pool, together with professional and friendly attitude of people working... More 

Was this review helpful? Yes 1
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Ms. Valeria Naumova, On behalf of us here at the Radisson Hotel Astana we are would like to thank you for your recent review. We are very happy that your stay with us was enjoyable and that you found our hotel to exceed your expectations. Radisson staff is always pleased to assist and we are pleased that you found... More 

Atyrau, Kazakhstan
Top Contributor
76 reviews 76 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 21, 2014

Hotel is on river across from Astana Park which would be a nice location in the summer or fall but was not great in December. I would prefer to be closer to the Main City Square in the new city which is near more shoping malls, restaurants, and theatres. We did a lot of walking around but had to taxis... More 

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your recent stay with us. We appreciate your feedback and while we are pleased to read your positive comments about concierge service. We are sorry to hear that your room did not fit your needs for this stay .Rest assured we have taken these... More 

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Additional Information about Radisson Hotel, Astana

Address: Sary Arka Street, 4, Astana 010000, Kazakhstan
Phone Number:
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Radisson Hotel, Astana 5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Astana Radisson
Hotel Style:
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#2 Luxury Hotel in Astana

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