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Radisson Hotel, Astana

5.0 of 5 4 Saryarka Avenue, Astana 010000, Kazakhstan
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Radisson Hotel, Astana
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Radisson Hotel, Astana
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151 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 2 nights in Jan 2015. Very expensive,over 300USD a night.Arrived at 9pm from the airport in freezing weather,however no one to greet you at the door.I was shocked.Made my way to front desk unescorted.Room nice,but small,TV screen small,and FAR from your bed.Food was very good,and half price from similar hotel in Almaty( stars wise) Staff does its job,but... More 

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Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Our sincere thanks for taking the time to post a review about your recent stay with us here at Radisson Hotel Astana. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve customer experience. Guests’... More 

Almaty, Kazakhstan
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay in this hotel with my group and always love to have hotel service. Hotel is fresh and not old. Rooms are different level and types. I have the highest club carlson card and have upgrade on my room level for that. There is river near the hotel and if the weather is fine you may walk around. Staff... More 

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Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Sergey, Greetring from Astana, Kazakhstan! Thank you very much for this fantastic review. The whole Radisson Hotel Astana team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. Sincerely, Fedor Filimonov General Manager Radisson Hotel Astana +7 7172 670 777 More 

Moscow
1 review
5 of 5 stars Reviewed 2 weeks ago

I was advised to stay at Radisson Astana by one of the patrons of this hotel and it was my first experience staying at this hotel. I liked quick and high level service which was provided to me. I really loved the cosy accomodation (especially mattress lol :) ) and the hotel was with comfortable location for my business trip... More 

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Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Thank you for taking time and posting the review on TripAdvisor for your stay in our hotel. Radisson Hotel Astana team was glad to know that you had a good time with us. We look forward to welcoming you back to us soon if your business bring you to Astana. With kind regards, Fedor Filimonov General Manager Radisson... More 

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Radisson Astana is not really a hotel for me, but rather my friends' place. Of course, there is no need to say about Radisson high quality standards, but I would like to mention a very special atmosphere of the hotel in Astana. Cozy rooms, wonderful breakfasts, great gym and swimming pool, together with professional and friendly attitude of people working... More 

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Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Ms. Valeria Naumova, On behalf of us here at the Radisson Hotel Astana we are would like to thank you for your recent review. We are very happy that your stay with us was enjoyable and that you found our hotel to exceed your expectations. Radisson staff is always pleased to assist and we are pleased that you found... More 

Atyrau, Kazakhstan
Top Contributor
75 reviews 75 reviews
41 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 21, 2014

Hotel is on river across from Astana Park which would be a nice location in the summer or fall but was not great in December. I would prefer to be closer to the Main City Square in the new city which is near more shoping malls, restaurants, and theatres. We did a lot of walking around but had to taxis... More 

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Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor following your recent stay with us. We appreciate your feedback and while we are pleased to read your positive comments about concierge service. We are sorry to hear that your room did not fit your needs for this stay .Rest assured we have taken these... More 

Mosvow
Top Contributor
62 reviews 62 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

I was here at this very nice and classic hotel for some business meetings in December. The staff is very attentive and polite. Check in is smooth and professional. The spa and very big fitness facilities are located in a separate building. All equipment is their I could see but I did not have time to test it out. Rooms... More 

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Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear guest, Thank you for taking the time to post a review of your recent stay with us. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. Once again, thank you for your kind words. We look forward to welcoming you back soon.... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 11, 2014

I had the pleasure to stay at this hotel in Desember 2014 during a business trip. The hotel i situated at the "old" part of the city, with overview to the river and the "new" city on the other side of the river. The lobby area is grand, and has many nice places til sit, like a lounge, and for... More 

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Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Many thanks for taking the time to leave your kind words following your recent stay at Radisson Hotel Astana. I was so glad to read that you enjoyed the service you received and that the location and the hotel in general was to your liking. I have passed on your kind words to the team here at the... More 

Nottingham, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stayed here for 2 nights on a recent business trip. The hotel was chosen by colleagues due to its location and business facilities, which I have to say were very good. On the negative side, my room was extremely hot and the air con didn't work meaning I had to open the window wide all day to cool it... More 

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Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Thank you for all your comments. I have shared all your comments with Technician Manager and my colleagues as well of the hotel. Please accept our apologies about any inconvenience caused to you during the stay. It is important for us to receive guests' feedback in order to improve the service we provide. Thank you again for taking... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 30, 2014

The Radisson Hotel Astana--not to be confused with the nearby discount Radisson Park Inn--is a beautiful hotel with excellent amenities, comfortable rooms, and great views of Astana. Located in the main shopping and business area, it is ideally situated. I was part of a group of businesses people and we found staff well-prepared for us. Check-in was quick and easy... More 

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest! Thank you for choosing Radisson Hotel Astana. We are pleased that you enjoyed our service and location also that is very convenient for businessmen and tourists. The team of the hotel is always at your service and we will be happy to welcome you next time at the Radisson Hotel Astana. My best regards and wishes! Fedor Filimonov... More 

Bournemouth, England
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 28, 2014

The Park Inn hotel is modern and well equipped with bright clean rooms though, surprisingly, there was no waredrobe or shelves on which to store underwear/sox/indicentals. There was no kettle so impossible to make a cup of something hot just before going to bed. The rooms were overheated and it was too hot for me even without the heating turned... More 

Review collected in partnership with Park Inn by Radisson Hotels

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Additional Information about Radisson Hotel, Astana

Address: 4 Saryarka Avenue, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Radisson Hotel, Astana 5*
Number of rooms: 181
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Also Known As:
Astana Radisson
Hotel Style:
#1 Business Hotel in Astana
#1 Spa Hotel in Astana
#2 Luxury Hotel in Astana

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