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All 40 Astana hotels

Radisson Hotel, Astana

5.0 of 5 Hotel   |   4 Saryarka Avenue, Astana 010000, Kazakhstan
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Ranked #1 of 40 hotels in Astana
A recent review
3 of 5 stars reviewed 1 week ago
Neil O Montreal, Canada
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119 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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  • German first
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  • Russian first
  • Any
English first
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is dark and not very warm and welcoming. I stayed for 3 days and was not impressed. On my first day they gave me a room with a large stain on the carpet and I had to advise them of the need to change my room. The internet is free but too slow. I was upgraded to a... More

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 2
Almaty, Kazakhstan
1 review
5 of 5 stars Reviewed 2 weeks ago

Good hotel also for family stay. Stayed in Radisson for 4 days with husband and 2 children. Very helpful and polite staff. Good service, good breakfast, great gym (our children spent their all their time). I will definately choose this hotel again.

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Almaty, Kazakhstan
1 review
5 of 5 stars Reviewed 5 weeks ago

Very good atmosphere, quite conditions and kind hospitality. I arrived in the morning and in few minutes could go through the check-in process. Room was very good, comfortable, with nice view. Breakfast was very good and consists of various dishes, restaurant was nice designed with good space. Facility for the meeting (there was an international meeting in the second floor... More

Review collected in partnership with Park Inn by Radisson Hotels

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Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 26, 2014

Yes, the hotel was comfortable and heavily decorated but it was a little impersonal; a strictly business hotel as another reviewer mentioned. The breakfast was pretty good with many options but the WiFi was of low strength and the hotel gives you a different code for each of your devices (maximum 3). When I checked in the clerk said the... More

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Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

While the staff is more and welcoming, the hotel is your typical business hotel I came from Almaty where I had stayed at the Ritz-Carlton, so I was quite disappointed by the Raddison where the room rate was higher than the Ritz and not even close to compare. Nothing really special about the place except for convenient location and standard... More

Was this review helpful? Yes 1
Aberdeenshire, United Kingdom
1 review
5 of 5 stars Reviewed June 30, 2014

Every time I travel on business to Astana, I first check Rixos, then Hilton Garden Inn - Marriott hasn't opened its hotel yet. I have never stayed in a Radisson before so, since the other two options were fully booked, I decided to book the Radisson. My experience was absolutely great - the staff couldn't be more helpful and the... More

Review collected in partnership with Radisson Blu Hotels

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Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Mr. Brian M, First of all let us thank you for choosing Radisson Hotel, Astana for your stay! We were glad to get your feedback regarding your stay with us as our product and staff do the best for guest comfortable stay and feel as home far away from home. I will be ready to get mail from you... More

Kostanay, Kazakhstan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

Very nice welcoming personnel, helpful in addressing any issues, good breakfast and variety of food. Could be great to have a teapot in the room and complimentary pick up for the delegates of my team. Other than that, very satisfied and looking forward to another stay there. Thank you! :-))))

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 1
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Anna B, Greeting from Astana! First of all thank you for choosing our hotel to stay during your visit to Astana. And also that your share your stay experience with TripAdvisor to others. All your comments are very important to hotel team and management to improve the service if need it and also motivate the staff with appreciation from... More

Prague, Czech Republic
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2014

Nice location next to the river, closed to the center. Big enough, clean rooms, friendly staff, good internet connection, ok value for money. Small challenge with air condition otherwise, problem free stay. Happy to come again.

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 1
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Roman C, Thank you for taking time and posting comments on Radisson Hotel Astana TripAdvisor address. We were very happy to get such kind of comments from our guests as they give us motivation and points to improve the service and product. Hope to see you as guest in our hotel on your future visits to Astana. Best regards,... More

london, United Kingdom
1 review
2 of 5 stars Reviewed April 30, 2014

in April, central heating system would be off but it is still snowing sometimes. it is extremely cold and many windows are half open and it is noisy and cold. the service quality is generally bad - there are many young and untrained staff. the location is reasonably good.

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Toshiakimr S, First of all let me apologize for situation where we fell to meet your expectation. All your comments had been forwarded to concern department heads to follow up them accordingly. If you do not mind please let me just remind for service during your stay in our hotel as “One Touch Service” button in guest room on... More

Vilnius, Lithuania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

It was our pleasure for me and my husband to celebrate our wedding in this hotel. Location is perfect, old town, nice view. This hotel can offer many options both for big and small wedding, we also had ceremony in hotels library and we are so happy for choosing this. Food was the best quality, including deserts and wines. High... More

Was this review helpful? Yes 1
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Edita P, Warm greeting from Radisson Astana!!! It was pleasant to us to get comments regarding your event experience in our hotel. We are glad that staff of Radisson Hotel, Astana with their service and product could meet your expectation. I hope that in future you with your husband will celebrate your anniversary on the same place. Let me... More

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Additional Information about Radisson Hotel, Astana

Address: 4 Saryarka Avenue, Astana 010000, Kazakhstan
Phone Number:
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Radisson Hotel, Astana 5*
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Also Known As:
Astana Radisson

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Near Radisson Hotel, Astana

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Astana #1 Luxury Hotel in Astana
Hotel Class
Official Description (provided by the hotel)
Radisson Hotel, Astana opened in January, 2007, and is the first project of the Rezidor Hotel Group in Kazakhstan. Nestled in the old city center, right next to the bridge leading to the new part of town, the Radisson Hotel, Astana is one of the most sought after hotels in the capital city of Kazakhstan. The hotel is part of the large Arman complex with a business center, shopping arcade, office tower, restaurants, recreation facilities and World Class fitness center and spa facilities Enviably located in the prestigious lifestyle Arman complex, with amenities to satisfy the most discerning business and leisure traveler, the Radisson Hotel, Astana has the largest and most exclusive meeting facilities in the city. The hotel is in the old city center with easy access to the new city center, and all the treasures of the city, including the very modern government quarter the Presidential Cultural Center, the charming Roman Catholic Cathedral, and the Oceanarium. ... more   less 
Number of rooms
181

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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