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Radisson Hotel, Astana

Travelers' Choice award winner
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Sary Arka Street, 4, Astana 010000, Kazakhstan
Best prices for: 1 room 1 guest
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Radisson Hotel, Astana
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Radisson Hotel, Astana
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166 reviews from our community

Traveler rating
    60
    72
    23
    10
    1
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3
7
13
145
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This is my 3rd stay in this hotel, The last stay, I was with our meeting, Minex, at March. I always love to stay here. Location is very good. The service is stable and the staff is very attentive. Hotel is near to all the big shops, and beautiful buildings around the hotel are big plus. Rooms are big and... More 

Was this review helpful? Yes
Yerevan, Armenia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel many times and always love to stay here. Hotel is near by river and located not far from city park as well. If you would like to have a bus you may find the bus station also. Lobby is great and wide. I like to have food in capri restaurant especially breakfast. Fitness center was... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at Radisson many times, both on business and on holiday with the family, it is excellent good value hotel, away from it all location, relaxing atmosphere, friendly and helpful staff (FO), great breakfast.

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Bhopal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Radisson Astana is a breathtaking hotel located on the banks of a tributary of the Ishim river, which adds to the beauty and the view from the hotel. The facilities in the hotel are fantastic and the staff is helpful. Very few of them can converse in fluent English but everyone still went out of their way to make... More 

Was this review helpful? Yes 4
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, It is a pleasure to read such a thorough and wonderful review of your recent stay with us. I am delighted to read that you had such a memorable experience. I will take great pleasure in sharing your generous comments with my colleagues throughout the hotel. We hope to welcome you back to the hotel on future trips... More 

Delhi
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 4, 2015 via mobile

in the last 7 months I must have stayed here some 50 to 70 nights ( i have lost count). It is a nice 5 star hotel, maybe getting a little bit dated. The staff is very friendly and trying very hard to make you feel welcome. The gym is great, breakfast very nice. I like the rooms, good size,... More 

Was this review helpful? Yes 4
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear guest, Thank you so much for this wonderful feedback! I felt really proud of my whole team while reading your lines with such words of praise regarding our high standards of service. As a matter of fact we genuinely love to look after all of our guests and they can feel it. I look forward to welcoming you back.... More 

Frankfurt, Germany
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 1, 2015

Stayed in Radisson for two weeks. It is beautiful hotel with great gym and variety of restaurants nearby. Check in was fast even there were a lot of people just arrived with me from Frankfurt. Front desk did their best to send everybody to sleep:) All kind of services in the hotel in a high level. There is no any... More 

Was this review helpful? Yes 4
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Greeting from Astana! Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our location and the service we provide. We look forward to seeing you in our hotel if your business brings you again to Astana. Kind regards, Fedor Filimonov General Manager Radisson Hotel Astana +7 7172 670 777 More 

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 23, 2015

I stayed 2 nights in Jan 2015. Very expensive,over 300USD a night.Arrived at 9pm from the airport in freezing weather,however no one to greet you at the door.I was shocked.Made my way to front desk unescorted.Room nice,but small,TV screen small,and FAR from your bed.Food was very good,and half price from similar hotel in Almaty( stars wise) Staff does its job,but... More 

Was this review helpful? Yes 2
Samgat J, Front Office Manager at Radisson Hotel, Astana, responded to this review

Dear Guest, Our sincere thanks for taking the time to post a review about your recent stay with us here at Radisson Hotel Astana. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve customer experience. Guests’... More 

Almaty, Kazakhstan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stay in this hotel with my group and always love to have hotel service. Hotel is fresh and not old. Rooms are different level and types. I have the highest club carlson card and have upgrade on my room level for that. There is river near the hotel and if the weather is fine you may walk around. Staff... More 

Was this review helpful? Yes 2
Fedor F, General Manager at Radisson Hotel, Astana, responded to this review

Dear Sergey, Greetring from Astana, Kazakhstan! Thank you very much for this fantastic review. The whole Radisson Hotel Astana team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. Sincerely, Fedor Filimonov General Manager Radisson Hotel Astana +7 7172 670 777 More 

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