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Radisson Hotel Astana

Travelers' Choice award winner
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Sary Arka Street, 4, Astana 010000, Kazakhstan
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Radisson Hotel Astana
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185 Reviews from our TripAdvisor Community

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Traveler rating
    68
    82
    25
    9
    1
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3
6
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165
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (185)
  • Mar-May only
    (60)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (39)
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Washington DC, District of Columbia
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 20, 2015

The lobby is large and a little dated, but the rooms feel modern and very comfortable. The service at breakfast and in the restaurant was quite good and the concierge helped my group arrange transport to local museums on the weekend. The room service menu was good and the delivery was very prompt. Using the gym/pool: it takes a bit... More 

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Thank you for your stay at Radisson Astana and for taking the time to share your feedback. We are very happy to know that you enjoyed the stay and happy with the service provided by our staff. It is a pleasure to know that the hotel location was convenient for your needs and you found the room comfortable... More 

Moscow, Russia
1 review
5 of 5 stars Reviewed June 8, 2015

I would like to share the experience actually kept after a while since my stay at Radisson. Even thought there was not a chance to write the review after the stay in May having travelled frequently further, the impression of the hotel kept throughout. Firstly, having explored multiple international hotel chains, I shall say that the venue is aligned with... More 

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the Radisson Astana as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. We are glad to know that you have enjoyed your stay with us. I hope you will be back soon and give us... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 3, 2015

Reasonable business hotel, lacks a little in atmosphere just due to the size of the hotel, but rooms are ok, wifi a little intermittent but breakfast and dining options good in the lobby restaurant Location is good by the review for some brisk walks but quite away from the centre and the main attractions

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Thank you for your valuable feedback on our hotel. We are delighted to know that your stay in the hotel was pleasurable and you liked our Capri restaurant. The team is dedicated to continuously exceed expectation of each and every guest. We look forward to having you with us again in the nearest future. Sincerely Fedor Filimonov General... More 

Johannesburg, South Africa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

Hotel is very conveniently located if you have business in old city but a bit from the 'new' areas. Staff spoke English well and were always helpful (except for doorman who could never be found) Wifi is good in most areas and speeds are decent (skype calls were good) The AC was not working too well so I just switched... More 

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Thank you for choosing Radisson hotel Astana! We are glad that you found time and share your stay review in our hotel. It is real fantastic location of hotel as you may enjoy your spare time after long day on riverside and visit Astana park which are located near by. I will pass your warm comments to our... More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed April 2, 2015

This was our first trip to Astana with my children and husband and all of us absolutely loved our time at the Radisson Hotel Astana, because of it's high-service and location. We had a very big and well-cleaned room with a gorgeous view to the city. And also, the bed was more comfortable than ours at home, which is very... More 

Was this review helpful? Yes
Fedor F, General Manager at Radisson Hotel Astana, responded to this review

Dear Guest, Greeting from Radisson Hotel Astana! First of all let me thank you for taking time and posting your wonderful review here. I am very glad to get such positive feedback from you regarding your stay experience in our hotel. Your comments had been shared with hotel staff for service which they did for you and your family's comfortable... More 

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