We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 36 Astana hotels

Rixos President Astana Hotel

5.0 of 5 Hotel   |   Kunaev str. 7, Astana 010000, Kazakhstan
Hotel amenities
Save Saved
You added Rixos President Astana Hotel to your Saves list
Rixos President Astana Hotel
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
72%
Ranked #2 of 36 hotels in Astana
Certificate of Excellence 2013
Write a Review

107 people have reviewed this hotel

Traveler rating
    31
    44
    20
    8
    4
See reviews for
Families
0
3
13
90
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Top Contributor
78 reviews 78 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In the setting of my work, I had to spend five days in Astana, and the organizers chose this hotel. This hotel looks exactly like all cookie-cutter hotels around the world, and it could have been located anywhere else around the world and you would not have known the difference. That said, it was a great stay. The staff was... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed my stay at Rixos President Astana Hotel,The hotel rooms are very nice and staff were all really helpful. Breakfast was 5 star & restaurants & Bar with live music which I really enjoied. Furnishing was top-notch, rooms were large and comfortable, food was superb and every single service staff was highly professional. I would definitely come back again... More

Was this review helpful? Yes
Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

The hotel is centrally located in Astana. The rooms are very comfortable with a lot of space. The washrooms are also well equipped. I was surprised when i got to know international calls are free of charge at this hotel ( unlimited free international calls ). Even though Astana is one of the coldest capitals in the world the hotel... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 9, 2014

I have stayed at this hotel several times and every time I find that this great property is not managed well. One day there is no spoon to make tea, next day there is no tea, the next day there is a spoon and tea but no cup, the forth day body cream had not been replaced. The list just... More

Was this review helpful? Yes 3
FR/NL in Luanda
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 1, 2014

The Rixos in Astana is a beautiful hotel, a little bit glamour and you are welcomed by a girl in traditional Kazakh costume in the hall with chocolates, dried fruits and nuts. Staff very friendly and helpful. Room and bathroom were clean. A nice Irish-style pub, good breakfast area and a very good italian restaurant 'Olivio'. Service in the restaurant... More

Was this review helpful? Yes
London
Top Contributor
126 reviews 126 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed January 25, 2014 via mobile

Enjoyed my stay here. Everything was good. Bed comfy. Quiet room on one of the higher floors. Bar is expensive but good choice of food. Pleasant design of both the room and the public areas. Very kindly allowed a late checkout. Centrally located and very close to public transport. Reception staff were very efficient and helpful. Would definitely stay here... More

Was this review helpful? Yes
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Pete_D London, Thank you very much for taking the time to write your impressions of our hotel in details. We are delighted that the hotel facilities and services overall exceeded your expectations. Reception team members were congratulated on their commitment to providing excellent services to our guests and great job! We hope to have the pleasure to see you... More

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2014

I have stayed at this hotel twice (Oct 2013 for a week and January 2014 for 3 weeks). I am a business traveller and we enjoy a special rate (US gov), so I cannot comment on price. Besides we are paid per diems, so staying in Astana is not as painful. The entire city is very expensive (I got a... More

Was this review helpful? Yes 1
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear 67Virginia, Thank you very much for taking the time to write your impressions of our hotel in details. We are delighted that the hotel facilities and services overall met your expectations. Please note that all the relevant feedback on team and coffee facilities was passed to our F&B Manager, who is looking into improving this. Your comments on staff... More

Astana, Kazakhstan
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 6, 2013

Expensive.... But one of the best. In Astana no hotels which I can recommend. All of them are boring places. So just wanna to say that u can stay here if you love to be top. Hotel operates more for those who traveling to Astana for business reasons. If u can waste your money for fill yourself as a rich... More

Was this review helpful? Yes
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Tereshkevich, Thank you for your valuable feedback on our hotel post your stay. We are deilghted to know that your stay in the hotel was pleasurable. The team is dedicated to continuosly exceed expectation of each and every guest. The hote offers wonderful views of the modern part of the city from rooms and outlets. We look forward to... More

Beijing, China
Top Contributor
60 reviews 60 reviews
60 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 1, 2013

There may be still some gaps compared with hotel's aspiration to the top luxury hotel in town. But generally speaking the hotel is well managed, clean with good services. Some minor nuisances like lack of power sockets near the desk so one can't plug in his/her computer without unplug the desk lamp, and super slow and small elevators might invite... More

Was this review helpful? Yes
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Aich, Thank you for your valuable feedback on our hotel post your stay. We are deilghted to know that your stay in the hotel was pleasurable. The team is dedicated to continuosly exceed expectation of each and every guest. Your compliments of breakfast were passed to our Executive Chef and his team. Indeed, we aim to cater to many... More

London
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 31, 2013

Well its not cheap, the rooms are just OK, the food is OK but the restaurants are empty, the bar quiet, the service OK, breakfast was the highlight with good choice to cater for a wide variety of cultures

Was this review helpful? Yes
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Aich, Thank you for your valuable feedback on our hotel post your stay. We are deilghted to know that your stay in the hotel was pleasurable. The team is dedicated to continuosly exceed expectation of each and every guest. Your compliments of breakfast were passed to our Executive Chef and his team. Indeed, we aim to cater to many... More

Been to Rixos President Astana Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rixos President Astana Hotel

Also Known As:
Rixos President Astana
Address: Kunaev str. 7, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 36 hotels in Astana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rixos President Astana Hotel 5*
Official Description (provided by the hotel):
Rixos President Astana Hotel is located in new administrative center of Astana! Rixos President Astana is the unique combination of refined architecture and elegant design of interior with rooms comfort and high level service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Travelocity, Tingo, Venere, TripOnline SA and Otel so you can book your Rixos President Astana Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Rixos President Astana Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.