We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rixos President Astana Hotel

Kunaev str. 7, Astana 010000, Kazakhstan
Hotel amenities
Rixos President Astana Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #4 of 44 Hotels in Astana
A recent review
3 of 5 stars reviewed 2 weeks ago
Igor G Paris, Ile-de-France, France
Write a Review

164 reviews from our community

Traveler rating
    56
    62
    29
    11
    6
See reviews for
1
5
14
142
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (41)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (37)
All months
Paris, Ile-de-France, France
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

hotel location is very good and spa and fitness is excellent . Central. But All the rest is not enough regarding this very expensive hotel. Superior room are smoking rooms! The organisation of the whole hôtel is not very convenient. I would not recommend this hotel.

Was this review helpful? Yes
Burgas, Bulgaria
Top Contributor
61 reviews 61 reviews
33 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good hotel in excellent location. The prices are reasonable and the quality of the food and other services is nice. The rooms are clean. The service from the reception is professional. Multilanguage services are abailable.

Was this review helpful? Yes
Sao Paulo, SP
Top Contributor
61 reviews 61 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Big hotel in a great location in Almaty. It is not cheap, but it is a 5 star hotel. It is not one of those hotels with a homie feeling, but it is considered as a luxury one. Breakfast has a big variety of options including horse meat, which is typical in KZ.I stayed here for just one night and... More 

Was this review helpful? Yes
Rome, Italy
1 review
5 of 5 stars Reviewed 4 weeks ago

I had an amazing dinner with some colleagues in the Italian restaurant inside this beautiful hotel. L olivo (that's the name of the restaurant) it's a piece of italy in the world. We were immediately greeted by the supervisor Assem with kindness and courtesy...she took us to the table and showed us all the wonders on the menu. Food was... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

i stayed in the hotel for a few days business trip after being here 1 year ago. I should notice that the service became better and seems that it was changed all management team because in the hotel is a different atmosphere. Specially i would like to thank to the staff of italian restaurant OLIVA for the perfect food! for... More 

Was this review helpful? Yes
Pasig, Philippines
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 10, 2015

Staff (lobby, reception, restaurant, pub, etc) are all very polite, friendly, and accommodating! Rooms are satisfactory, bathroom is a plus (separate bath and shower). Breakfast is fantastic, a lot of choices, although after staying there for 1 week, you reach a point where you want to skip breakfast. The pub by the lobby serves great food and beer! Spa is... More 

Was this review helpful? Yes 3
Rome
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

Hotel is centrally located right in the business district. Interiors are nice and welcoming. Staff is friendly and smiling, well trained and always willing to help. Good food in Italian Restaurant and Bars. I would certainly recommend the Hotel to anyone visiting Astana.

Was this review helpful? Yes
LONDON
Top Contributor
93 reviews 93 reviews
81 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed January 12, 2015

This centrally Almaty luxury hotel provides a stunning lobby. Rooms are slightly overpriced, but matched by the generous room sizes and services offered. A very functional hotel with good services provisions.

Was this review helpful? Yes
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear guest, Thank you for leaving your valuable feedback on your recent stay at Rixos President Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We are delighted to know that you have enjoyed your stay with us. Our aim is to ensure all guests... More 

Sumter, South Carolina
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 30, 2014

I stayed here last month while on official business, it's an absolutely beautiful hotel. I was blown away by the accommodations they offered, from the Turkish bath, to the gym, to the Jacuzzi tubs in each room. This hotel is better than some I've stayed in in the States. The food and drinks are fairly expensive but it's well worth... More 

Was this review helpful? Yes
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest, Thank you for leaving your valuable feedback on your recent stay at Rixos President Astana. Your feedback is important to us as it gives us an opportunity to re-evaluate our services and gives us scopes for further perfection. We are delighted to know that you have enjoyed your stay with us. Our aim is to ensure all guests... More 

Phuket
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 4, 2014

Astana is a purpose-built capital city. Right by a large number of Ambassadorial residences and downtown to the primary new shopping areas is the Rixos President Hotel. It's a 5 star rated place that is closing in on it, but not there yet. The rooms are clean and the staff reasonably attentive, but there is not (yet) a service attitude... More 

Was this review helpful? Yes
Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest, Thank you for leaving your valuable feedback on your recent stay at Rixos President Astana. We are delighted that your stay was enjoyable and we thank you for leaving this positive remarks about our hotel. We look forward to your return again and do contact me personally for the special rate offer for your next stay. With best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (76)
Viewed
Hotel & grounds (11)
Viewed
View from room (8)
Viewed
Bathroom (11)
Viewed
Room/suite (24)
Viewed
Pool/beach area (1)
Viewed
Dining (9)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question