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Rixos President Astana Hotel

#3 of 45 Hotels in Astana
Certificate of Excellence
5.0 of 5
Hotel website
Kunaev str. 7, Astana 010000, Kazakhstan
Rixos President Astana Hotel
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Ranked #3 of 45 Hotels in Astana
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
Sayet B Istanbul, Turkey
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (49)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (37)
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Istanbul, Turkey
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed for business to in this beautiful Turkish chain for 19 nights. Service was extraordinarty friendly and satisfying. There Turkish menu for Turkish guests in Lobbybar. Irish pub has wonderful, relaxing music in the night. Room was cleaned very well and team were always available for help. Its more expensive that other properties and is definitely. There is a... More 

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Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Guest We are delighted to know that the hotel services and facilities exceeded your expectations. We would be happy to see you again and I will be delighted to personally coordinate your future bookings. Thank you Elena Shvarts Rooms Division Manager More 

Istanbul, Turkey
1 review
4 of 5 stars Reviewed 3 weeks ago

staff is the first thing that l liked.they are kind and doing well acces it is in perfect location. it has old decoration. it is clean They are really expensive restourants and bar it has good quality

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Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear guest Thank you for your feedback, we are delighted to know that you enjoyed your stay. Please note that as a part of our marketing activity, we constantly make comparison of prices in bars and restaurants, and presently feel that the prices correspond to hotel standard and are in a good value compared to other competing hotels. We hope... More 

Lusaka Province, Zambia
1 review
4 of 5 stars Reviewed 3 weeks ago

" Excellent location and helpful staff at RIXOS President, Astana from reception to restaurant treats you with a warmth that stays with you long after you have left. Kitchen was great. The facility is really comfortable."

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Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear valued guest, It has been our pleasure to serve you and your party while at Rixos President Astana. We appreciate your feedback and delighted to know that your stay amongst us has been pleasurable. We hope to welcome you back again to Rixos President Astana to experience our warm Kazakh hospitality. With best wishes, Elena Shvarts Rooms Division Manager More 

DC
Level Contributor
154 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Rixos is lovely. The guest rooms are good. I was there over a week. I did have a problem my first night - I was given a room that should not have been rented. There had been some type of plumbing or water leak and the room was still being repaired. I requested to be moved the next day... More 

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Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first visit to Kazakhstan, and i happened to stay at the conference venue, Rixos President. Located in the heart of the city, an independent property with a lot of open space caught my attention from the moment i walked in. The the lobby was grand and welcoming, staff were very courteous, checkin process was hassle free, and the rooms... More 

Review collected in partnership with this hotel

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Bangkok, Thailand
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 22, 2015

Lovely hotel but sadly there for one night only. Guest rooms are smaller than in Almaty and look in need of TLC as wall paper was falling off and the bathrooms a little worn. Great Irish pub in the lobby (had a great late night dinner and a few pints!!!). Overall a great stay and very nice. Breakfast room was... More 

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Moscow, Russia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 11, 2015

I was travelling by business and it was my 4th times at Rixos. Usually i really enjoy it... During this visit, I stayed on 2nd floor, thus it was quite noisy. Hotel was fully booked, thus we couldn't change the room. No one cleaned my room till 7pm. Moreover 1 reseptionist while check out - it is not 5 star... More 

Review collected in partnership with this hotel

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Elena S, Manager at Rixos President Astana Hotel, responded to this review

Dear Mrs. Veronica, Thank you for consecutively choosing Rixos President Astana for your stay, and I am sorry that during this time the service did not meet your expectations. Please accept our sincere apologies for that. I have made notes in our guest history not to allocate rooms on the 2 floor for you during your future visits. I have... More 

Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed May 27, 2015

Great clean and efficient hotel. If you need to get around for business rather use local taxis than the hotel chauffeur service. restaurants and food in them are uniformly excellent with great access to local shops and offices.

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Rome, Italy
1 review
5 of 5 stars Reviewed May 21, 2015

Dear All, i would like to share with you my impressions about the Restaurant "L'Olivo" I've been invited by my company in this Hotel, comfortable and suitable for business affair (as in my scope) and i had lunch in the lobby bar because the restaurant was fully booked.So i ate delicious spaghetti with pecorino cheese and black pepper and, furthermore,... More 

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Rome
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

I came back to this Hotel after few months and I must recognize that level of service, hospitality and welcoming is always at high level. Restaurant and bars have changed menus offered and it is great variety of choice and high quality. Will come back again.

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