We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kazzhol Hotel

Balkantau Prospekt 213, Astana 050000, Kazakhstan
Hotel amenities
Kazzhol Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #6 of 45 Hotels in Astana
A recent review
3 of 5 stars Reviewed February 6, 2014
Borja I Madrid, Spain
Write a Review

42 reviews from our community

Traveler rating
    11
    19
    6
    3
    3
See reviews for
Families
0
1
5
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (42)
  • Mar-May only
    (10)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (11)
All months
There are newer reviews for Kazzhol Hotel
See the most recent reviews
Chichester, United Kingdom
Top Contributor
62 reviews 62 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed April 8, 2014

Well having just spent 3 long weeks at this hotel, I feel in a good position to make a few comments. It's not all bad, just most of it! These are the things I found unaceptable. As a lifelong non smoker I expected the 'non smoking' rooms to be just that, but due to the very poor building standards my... More 

Was this review helpful? Yes 2
Madrid, Spain
Top Contributor
83 reviews 83 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 6, 2014

I had read some bad reviews, but I have to say that the Hotel is totally of a western standard. The rooms are spacious, clean, decoration is not the best, but it's not so important. Bathroom was clean and new. Breakfast has a wide choice, including fresh made omelettes. Wifi works OK in the rooms and in the lobby. Frontdesk... More 

Was this review helpful? Yes 2
Geneva, Switzerland
Top Contributor
78 reviews 78 reviews
49 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 3, 2014

Well it is probably far from what we would expect for a 4 star hotel in a city like Astana. The traditional brands are planning their own hotels for 2014 (Novotel, Hilton, ...) which will increase competition (and service level). But this is not a bad choice considering what is available at those prices in the city. Do their best... More 

Was this review helpful? Yes 1
Karachi, Pakistán
Top Contributor
55 reviews 55 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 5, 2013

The hotel is about 15 minutes drive from airport and about 5-10 minutes away from city centre. The 10-storey building has large and comfortable rooms. Rooms have all the requisite toiletries but complimentary bottled drinking water is not provided. Nor is a kettle and complimentary tea/ coffee. Free Wifi is available in rooms and the entire hotel. The hotel has... More 

Was this review helpful? Yes 1
Top Contributor
71 reviews 71 reviews
32 hotel reviews
92 helpful votes 92 helpful votes
1 of 5 stars Reviewed September 24, 2013 via mobile

Ad you can see from the pictures that I've posted the hotel is not good for europeans. 1) BREAKFAST : coffee cups stuck one to another because of the dirtiness. You can see old coffee still inside the cups and on the dishes, so they are sticky. 2) FOOD : How can you eat ? Just think what they are... More 

Was this review helpful? Yes 8
Amman
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 16, 2013

I booked my room online but when I reached the hotel (despite I have confirmation number and email) I was told sorry we are sold out, and we will send you to another hotel or you can wait until 2:00am to get your room.

Was this review helpful? Yes 4
Vlissingen
Top Contributor
109 reviews 109 reviews
44 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 22, 2013

I stayed for 3 days in this hotel, in a room on the 7th floor. Everything looked modern and maintained. The breakfast was very good, the restaurant for dining in the evening as well. The room was spacious, very clean, and even had a comfortable desk & chair. Internet was fast. The bathroom was clean and up to date. The... More 

Was this review helpful? Yes 1
Prague, Czech Republic
Top Contributor
65 reviews 65 reviews
53 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 21, 2013

i stayed in the hotel shortly after its opening and the ratio value/price was great for otherwise horrible overpriced astana. after another 5 months i returned and everything went a bit worse. starting from the end: he ordered wake up call was forgotten, with early breakfast prepared hastily only when i arrived. from the A in the room water started... More 

Was this review helpful? Yes
Phuket, Thailand
Top Contributor
395 reviews 395 reviews
57 hotel reviews
245 helpful votes 245 helpful votes
2 of 5 stars Reviewed February 12, 2013

I have very mixed feelings about this place. I am 110% sure that this hotel is according to local - means kazakh - standards and the price you pay very good and reasonable. On the other hand, calling itself a 4 star facility it might be 2 or three according to international standards. To make it easy I set up... More 

Was this review helpful? Yes 4
Prague, Czech Republic
Top Contributor
65 reviews 65 reviews
53 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 18, 2012

located on the left bank of the river, the hotel is slightly off-centre. but if you can use taxi, rent a car or whatever, and you do not want to live in the terribly overpriced radisson, rixon or ramada, this is certainly the best choice: clean, with good breakfast, reasonable prices, and a few restaurants and supermarkets around. the wifi... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (3)
Viewed
Other (3)

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question