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All 38 Astana hotels

Jumbaktas Hotel

Karasakal Erimbet St. 65, Astana, Kazakhstan
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92%
Ranked #2 of 38 hotels in Astana
A recent review
4 of 5 stars Reviewed June 14, 2014
Wannabecanadian21 Toulouse, France
  • Reviews (27)
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27 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Toulouse, France
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 14, 2014

location as convenient, and service adequate, though nothing really fabulous. rooms layout are not really convenient. the most negative point being the bathroom, with this shower with huge step to get in. staff was nice and trying their best.

Was this review helpful? Yes 1
Top Contributor
50 reviews 50 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 5, 2014

On my 1st trip to Astana I stayed in Jumbaktas Hotel, I was very pleased with the quality of the rooms and the friendliness of the staff. So....it became my regular hotel for Astana. Good rooms, comfortable mattresses, adequate bathroom and good wardrobe with safe. Breakfast is catered for every one. If it is not, or finished, they will make... More

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Champaign-Urbana, Illinois
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 9, 2014

Stayed there for 3 night on my last business trip. They have arranged an airport transfer for me, so that was nice. Check in was fine and friendly. Service is fine too. Where they need help is their bar area. Need more seating, needs to have knowledgeable staff. Waitress didn't know what their local foods were maid out of. Buffet... More

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Nurlan Y, Менеджер по обслуживанию клиентов at Jumbaktas Hotel, responded to this review

Dear Galina, We would like to thank you for your feedback following your recent stay at Jumbaktas Hotel Astana. We will definitely pay more attention to our team members. And concerning lobby bar area, by the end of this year we plan to significantly expand it's size. We would like to thank you for your comment and to sincerely apologize... More

Tortoreto, Italy
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 7, 2014

Very good quality/Price ratio. Except one problem with taxi service from Airport to Hotell, all is fine. Rooms big and clean, service good, restaurant is fine. I recommend this hotel especially for business trips.

Was this review helpful? Yes 1
Tel Aviv, Israel
Top Contributor
53 reviews 53 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 2, 2013

The things i liked: The location: the hotel is situated very close to the han shatir and to the all new area buildings. The rooms: are very nice the bed is perfect and new The staff: is very helpful, very kind especially in the reception The lobby: is beautiful The restaurant: the food is very tasty. The things i didn't... More

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R
Top Contributor
59 reviews 59 reviews
47 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 24, 2013

A great hotel on the left bank, walking distance or very short drive from all the new area. Very friendly and communicative staff, starting from room reservation, breakfast room and front desk. It does not seem to belong to a brand, so it is some more reasonably priced, but still run very well. The hotel is quite new, and so... More

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2013 via mobile

The hotel is on the left bank of the river and it is quite remote from the main sightseeings. But given that you will never walk in Astana from Oct to Apr, this is not a problem at all. The rooms are bigger than average. Staff is trained and polite. Breakfast is not worse than in the most chain-hotels of... More

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Moscow, Russia
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 24, 2013

Huge rooms. Very good for Astana. Ok for realistic comparison worldwide... nice personnell. Reception. Bsr. Both good. Overpriced as every Astana Hotel. Waiting for park inn to open) i believe by end of sep. 2013

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Phuket, Thailand
Top Contributor
279 reviews 279 reviews
48 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed September 12, 2013

Despite the fact that this place might be really the best value for money in the city comparing to all the other faked expensive 4 or 5 Star hotels ( 4 or 5 Star by Kazakh and not international standard ) this place is overpriced, full of cheap faked materials and poorly designed ( overloaded ) Ok, the main entrance... More

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Moscow, Russia
Top Contributor
77 reviews 77 reviews
65 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 12, 2013 via mobile

The city has some familiar brands such as Radisson, Rixos and Ramada but prices are extremely high. This hotel offered a more transparent pricing policy and the product was in line more or less with the price paid. It is in the centre of the new city so in walking distance to all new offices and life there. The room... More

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Additional Information about Jumbaktas Hotel

Address: Karasakal Erimbet St. 65, Astana, Kazakhstan
Phone Number:
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$$$
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38 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service
Official Description (provided by the hotel)
Hotels on the left bank of Astana are always in high demand, but not all of them are able to offer clients to book a room with an acceptable balance of cost and quality of service. The comfortable business hotel "Jumbaktas" is situated in a nice area in the heart of Astana and offers an excellent service and comfortable accommodation. Booking a room in "Jumbaktas" hotel is a pledge that, while you on a travel or a business trip, you'll feel right at home. ... more   less 
Number of rooms
61

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