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Beijing Palace Soluxe Hotel Astana

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Sagynak str. 27, Astana 010000, Kazakhstan
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Beijing Palace Soluxe Hotel Astana
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Beijing Palace Soluxe Hotel Astana
Beijing Palace Soluxe Hotel Astana
Beijing Palace Soluxe Hotel Astana
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46 Reviews from our TripAdvisor Community

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Traveler rating
    6
    16
    14
    5
    5
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4
2
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
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    (46)
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    (14)
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    (9)
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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

left there $800 for nothing prices do not match the quality poor service food was ok but not as good as 5* should be will never go there again waitress was as slow as a turtle background music was such a turn off, melancholic tune, same tune I heard in Museum of political repressions. Will never go there again

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Basel, Switzerland
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed February 14, 2015

I have tried at least 10 different hotels in Astana during the last 5 years. All are simply not what you find in other countries. Prices widely differ - high jumps depending on demand. In the end, I decided to come back to this one only because of the views and the Chinese restaurant. Rooms are big and clean. Staff... More 

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SoluxeGeneralManager, Генеральный директор at Beijing Palace Soluxe Hotel Astana, responded to this review

Dear Guest, Thank you for the feedback about our "Beijing Palace Soluxe Hotel Astana". We are glad to know that you liked our hotel and chose again it. We will be happy to welcome you as our permanent guest. Best regards, General Manager "Beijing Palace Soluxe Hotel Astana" Wang Shan More 

Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 13, 2015

Quite good hotel with nice service, but it is not 5 stars, sorry, it's 4 maximum. Pricing is excessive as well - if you charge at the level of Hilton or Intercontinental you better be at least as good as they are. Soluxe is not better, unfortunately. Rooms are OK, breakfast is not bad, view is great. That's it.

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Panama City, Panama
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 20, 2014

In comparison to other hotels this one is more affordable. Location is so so, but Astana is not too large, and 15 minutes taxi ride easily covers any distance. The food is great, the breakfast is with Chinese accent in combination with classic intercontinental meal. Rooms are clean and lots of space. In addition not far from airport. So, nice... More 

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Kazan
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 29, 2014

The hotel is located at the center of the new city where the all the sightseeings are. It is very easy to get around. The hotel has a restaurant at the top floor, where you can get an excellent view. The most thing I liked is a spa, where you can get a very good quality chinese massage at a... More 

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Pasig, Philippines
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 19, 2014

Went to Astana to attend a conference and I stayed in this hotel for 3 weeks. Hotel is very good, room are big and clean. The best attraction probably is the revolving restaurant that also serves breakfast, where in you can see 360 degrees view of the city. WiFi is available for free and I should say is quite fast.... More 

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Khimki, Russia
Level Contributor
199 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
4 of 5 stars Reviewed May 31, 2014

First impression is very positive - nice big hall, polite reception. But standard room could be better: the bad is hard a liitle bit and sanitary engineering should be changed. Breakfast is served in the 360 degree rotating restaurant with great view. Quality and variety are also very good.

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Brantford, Canada
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel's Lobby, Restaurant on the 23rd Floor are quite good. Their bar on the 25th floor is amazing with it's breath taking view. Wifi is available for free in all rooms and quote fast enough. The rooms are not so big and not very modern which actually makes the value paid compared to what you get quite high. Their... More 

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Moscow, Russia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 24, 2014

Hotel declares as a 5 stars but exactly not. At the entrance control with x-ray but unfriendly personnel only looking to you. Reception not helpful about hotel. You must discover everything. Only big clean room and nothing more. Good location.

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Tel Aviv, Israel
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 8, 2014

I stayed in this hotel 3 weeks as part of work in Astana. Hotel is very good, room are big and clean. I best attraction is the revolve restaurants (also serves as breakfast), you can see 360 degree view of the city!!! Service in the hotel is not so good, it take a lot of time to get any order... More 

Was this review helpful? Yes 2
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