We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

King Hotel

4.0 of 5 Valikhanova st., 7, Astana 010000, Kazakhstan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
King Hotel
Professional photos View all
Browse nearby
King Hotel
Write a Review

88 reviews from our community

Traveler rating
    12
    32
    27
    11
    6
See reviews for
Families
0
5
6
74
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (23)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (15)
All months
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

Was really dissapointed with the hotel, will avoid staying in the hotel during next travel. In hotels I usually care about cleanliness of room and accessories, bathroom materials quality and cleanness. But I was not impressed. The slippers in the room, although being packed, while unpacked, I discovered that they were not new, and was already used. Sanitaryware in the... More

Was this review helpful? Yes
Milan, Lombardia, Italy
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel in October, 2014, for a short 5-days business trip. My evaluation is going to be a list of hints more than critics, since I recognize the service is quite OK for the Astana context for his price, the room was quite, really big and comfortable, breakfast was tasty as well as the restaurant and room... More

Was this review helpful? Yes
King H, Manager at King Hotel, responded to this review

Dear Guest, Thank you very much for leaving such detailed feedback regarding your recent stay at our hotel. I am very glad that during your business trip you chose our hotel and enjoyed the rooms, breakfast and room service. I apologize for the inconvenience you experienced at the reception desk as well as with Wi-Fi connection. As for the interior... More

Tallinn, Estonia
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
86 helpful votes 86 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I sttayed in a suite for 4 nights while on business in Astana. Check in was ok, no smiles but professional and polite. The room was a disappointment. It had a separate living room and bedroom, both of them were rather dark and a bit chilly. The bed was very hard as it has been pointed out by previous reviewers.... More

Was this review helpful? Yes
King H, Управляющий at King Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to leave your constructive feedback regarding your recent stay with us. Please be assured that each of your points will be addressed individually. Please do however allow me to explain that we have orthopedic mattresses according to brand standards and health regulations. I was however very disappointed to read about... More

Prague, Czech Republic
Contributor
17 reviews 17 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quite average level 4-star hotel in the capital city of Kazakhstan. Nothing special. Quite young and not well-experienced staff. Normal bar and restaurant in the hotel. Breakfast was good. Rooms were normal, but a bit cold. Not in the center!

Was this review helpful? Yes
King H, Manager at King Hotel, responded to this review

Dear Guest, Thank you for taking the time to review us and we are very happy that you liked the room, bar and breakfast. Please do let us know when you return and we will do our best to ensure you pleasant stay with us. Warmest regards, Kamelia D. Hotel Manager More

Seoul, South Korea
Top Contributor
63 reviews 63 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 1 Night in Deluxe room Bedroom is isolated by Living room Bathroom is wide and big bathtub, clean and wide fair enough to biz trip. Breakfast is good

Was this review helpful? Yes 1
King H, Manager at King Hotel, responded to this review

Dear Sir, We appreciate your valuable comment. Such comments help us to identify mistakes and inefficiencies that we had not been aware of otherwise. We are working hard to provide the finest service to each of our guests. We are looking forward to welcome you in King Hotel Astana once again in the nearest future. Our employees will make sure... More

Colorado Springs, Colorado
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 2, 2014

The hotel is convenient to all downtown locations in Astana, not more than 10 minutes by taxicab to any destination . The food for room service was surprisingly very good. I liked the Cheeseburger and the Spaghetti Bolognese. It was a mid-level property, but it was not bad for the value.

Was this review helpful? Yes 2
King H, Manager at King Hotel, responded to this review

Dear Guest, Thank you for taking the time to review us and we are very happy that you liked our service, location and food. Please do let us know when you return and we will do our best to ensure your next stay with us is as pleasant. Warmest regards, Kamelia D. Hotel Manager More

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 1, 2014

I stayed at this hotel for short period of time: early arriving on 28/08 and early departure on 29.08. I booked standard room in advance but the administrator offer me a luxery room because of the hotel was overbooked. This service was free of charge. It's a good and nice pleasure from the hotel. I think the rage of the... More

Was this review helpful? Yes
King H, Manager at King Hotel, responded to this review

Dear Guest, I appreciate your valuable comment. Such comments help us to identify mistakes and inefficiencies that we had not been aware of otherwise. We are working hard to provide the finest service to each of our guests. So I do hope that you will give us an opportunity to resolve the issues to your full satisfaction next time. We... More

Almaty, Kazakhstan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 25, 2014

Friendly personnel, clean rooms, good buffet. New building, good selection of food in the restaurant. The only minus - windows do not always close completely, but this is a common problem in Astana hotels :)

Was this review helpful? Yes
Top Contributor
52 reviews 52 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 31, 2014

The King Hotel has got lot of thing to be improved. The quality of cleaning - do not try to check for cleanliness of the windows ... they have dust on the top as well as a balcony and the outer part of the windows are covered with dust. The window in my room was secured by a screw -... More

Was this review helpful? Yes
Moscow, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

Came here on business arranged by the company, so didn't have a choice. Hotel staff were nice enough but powerless to respond to problems. Breakfast buffet was very poor with little selection - mostly cold when it should have been hot. Only ate it because it was included in the price. Also it's unusual for an supposed 4-star not to... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to King Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about King Hotel

Address: Valikhanova st., 7, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — King Hotel 4*
Number of rooms: 454
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Venere, Hotel.de, Odigeo and Tingo so you can book your King Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (9)
Viewed
View from room (2)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Bathroom (5)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (34)
Hotels you might also like...
Check In Check Out
Price Your Stay