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G Empire Hotel

63 Abay Avenue, Astana 010000, Kazakhstan (Formerly Imperia G Hotel)
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48 Reviews from our TripAdvisor Community

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London
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 21, 2015

As the several cheapest room categories were full when we arrived, we settled for a middle-category room at a slightly higher rate as the hotel has a few spaces to park at the entrance which isn't to be taken for granted in Astana. Though the rooms are perfectly clean and comfortable, they are over-priced for the average standard and location.... More 

Helpful?
Thank LeaveThisIsland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 28, 2015 via mobile

Used to stay a lot there, but recently yhe management was changed seemingly and a lot change for worse. The pricess went up, the service is terrible. The management is having breakfast together with the guests - I promised them to write this review and I am doing it now

Helpful?
Thank Александр К

Travelers are raving about these Astana hotels

Cambridge, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 5, 2014

We had a lot of unfortunate incidents with the G Empires such as no taxi transfer when previously arranged in both directions, not a great reception by staff and the rooms itself were very average and basic. I don't think that I would stay here again.

Helpful?
1 Thank MWHW
Stanford, California
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed September 9, 2014

From the outside, the hotel looks pretty grim and bland. But the inside was a pleasant surprise! I only stayed one night. Pros: Good value for price Decent breakfast with several options (though the options dwindle significantly as you near the breakfast closing hour) Large, clean rooms with decent views, ample toiletries, and a refrigerator. Very helpful front desk staff... More 

Helpful?
Thank DiegoCaracas
Gendringen
Level Contributor
67 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed June 17, 2014

Booked through booking.com with a high recommendation. I felt robbed upon entering the hotel. It is next to a shabby neighbourhood and is in the old part of Astana. There are better hotels in the new part of Astana ( Radison, Marriot and Hilton). The outside temp was 30-35 C during my visit and due to a no function of... More 

Helpful?
Thank DennisvdMolen
Lilburn, Georgia, USA
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 29, 2014

I wanted to be close enough to the main city to have easy access without the crazy high prices. This is a nice hotel. Conveniently located next to a large grocery store with a deli, so easy to get snacks. Easy taxi ride to train station, main government area. Pleasant staff. Not plush, but very comfortable. Even included robe and... More 

Helpful?
Thank Jimbobka
Singapore, Singapore
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 11, 2014

Enjoyed my one week stay at this hotel. Excellent service provided by hotel staff though not all of them can speak English. Room temperature was comfortable. Food was ok except for breakfast: not much of a variety.

Helpful?
Thank SueGoghari
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 11, 2013 via mobile

At first everything seemed perfect. Nice reception, nice WARM room, etc. But when I came back the receptionist apologized & asked me to move to another room because there was a mistake in there booking system. I didn't like the fact that I had to go with my baggage downstairs by myself without any assistance. But the worst thing was... More 

Helpful?
Thank Babur A
Ramat Gan, Israel
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 12, 2013

Hotel at a level of 3 star, the rooms are large and spacious, fairly clean bathroom. Television transmission quality is poor, no electrical outlets near the bed. Outside the hotel there is a huge supermarket called green, also there was a good exchange of money at the gates. In hotel there is a Japanese restaurant that is open 24 hours... More 

Helpful?
Thank Kobi D
Washington DC
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 19, 2013 via mobile

Situated in a neighborhood of apartment buildings and large shopping malls, this hotel offers decent accommodation at a fair price. Staff is competent, rooms and common areas well maintained and the neighborhood is safe. Others criticized the firm matress, I personally like it. Also, no problem with the shower in my room, except that the door is not closing well... More 

Helpful?
Thank Andreas S
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