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G Empire Hotel

63 Abay Avenue, Astana 010000, Kazakhstan (Formerly Imperia G Hotel)
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G Empire Hotel
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G Empire Hotel
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37 reviews from our community

Traveler rating
    6
    10
    14
    5
    2
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4
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25
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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  • Russian first
  • Spanish first
  • Turkish first
  • Any
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    (37)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (6)
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2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Used to stay a lot there, but recently yhe management was changed seemingly and a lot change for worse. The pricess went up, the service is terrible. The management is having breakfast together with the guests - I promised them to write this review and I am doing it now

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Cambridge, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 5, 2014

We had a lot of unfortunate incidents with the G Empires such as no taxi transfer when previously arranged in both directions, not a great reception by staff and the rooms itself were very average and basic. I don't think that I would stay here again.

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Stanford, California
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 10, 2014

From the outside, the hotel looks pretty grim and bland. But the inside was a pleasant surprise! I only stayed one night. Pros: Good value for price Decent breakfast with several options (though the options dwindle significantly as you near the breakfast closing hour) Large, clean rooms with decent views, ample toiletries, and a refrigerator. Very helpful front desk staff... More 

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Gendringen
Top Contributor
53 reviews 53 reviews
51 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed June 17, 2014

Booked through booking.com with a high recommendation. I felt robbed upon entering the hotel. It is next to a shabby neighbourhood and is in the old part of Astana. There are better hotels in the new part of Astana ( Radison, Marriot and Hilton). The outside temp was 30-35 C during my visit and due to a no function of... More 

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Lilburn, Georgia, USA
Top Contributor
65 reviews 65 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 29, 2014

I wanted to be close enough to the main city to have easy access without the crazy high prices. This is a nice hotel. Conveniently located next to a large grocery store with a deli, so easy to get snacks. Easy taxi ride to train station, main government area. Pleasant staff. Not plush, but very comfortable. Even included robe and... More 

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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2014

Enjoyed my one week stay at this hotel. Excellent service provided by hotel staff though not all of them can speak English. Room temperature was comfortable. Food was ok except for breakfast: not much of a variety.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 11, 2013

At first everything seemed perfect. Nice reception, nice WARM room, etc. But when I came back the receptionist apologized & asked me to move to another room because there was a mistake in there booking system. I didn't like the fact that I had to go with my baggage downstairs by myself without any assistance. But the worst thing was... More 

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Ramat Gan, Israel
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 12, 2013

Hotel at a level of 3 star, the rooms are large and spacious, fairly clean bathroom. Television transmission quality is poor, no electrical outlets near the bed. Outside the hotel there is a huge supermarket called green, also there was a good exchange of money at the gates. In hotel there is a Japanese restaurant that is open 24 hours... More 

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Washington DC
Contributor
17 reviews 17 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 19, 2013 via mobile

Situated in a neighborhood of apartment buildings and large shopping malls, this hotel offers decent accommodation at a fair price. Staff is competent, rooms and common areas well maintained and the neighborhood is safe. Others criticized the firm matress, I personally like it. Also, no problem with the shower in my room, except that the door is not closing well... More 

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Istanbul, Turkey
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed April 9, 2013

Hotels are very expensive in Kazakhstan when you compare with the service. They have large rooms . Only problem about the room is TV, all TV channels are in Kazakh or Russian. Shower equipments are not good. Breakfast is really terrible for this price. but there is a Japanese restaurant at the same place. they really have nice Sushis in... More 

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