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All 44 Astana hotels

Grand Park Esil

4.0 of 5 Hotel   |   8 Beibitshilik, Astana 010000, Kazakhstan
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Grand Park Esil
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Ranked #9 of 44 Hotels in Astana
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77 reviews from our community

Traveler rating
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    37
    27
    4
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 21, 2014

I stayed at this hotel for business. It's got a dreary atmosphere and decor but very good wifi in the communal areas and lots of quiet, comfortable areas to work. Reception is polite and efficient. The restaurant needs a lot of work, though, and is very much in line with the hotel's dreary vibe. The menus are unappetising and, although... More 

Was this review helpful? Yes
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for staying at Grand Park Esil Hotel during your business travel to Astana and for writing at the Tripadvisor the valuable for us feedback. We are glad you have enjoyed very good WiFi, which is available in communal areas, in lots of quiet, comfortable areas to work near the rooms and in all rooms as well.... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 27, 2014

I thought the reception staff here were very helpful. The architecture of the hotel compares very favourably to other buildings in the area and it is within walking distance to the river and central park in Astana. There are comfortable informal group meeting areas throughout the hotel. On the other hand, rooms are fairly small, airconditioning was unreliable at best... More 

Was this review helpful? Yes 1
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, On behalf of Hotel Grand Park Esil we would like to thank You for staying at our hotel and taking time to share your experience with us. We are delighted to know that you liked the Hotel’s location with nearby Esil river promenade and central park area, comfortable group meeting areas in hotel. We would like to inform... More 

Cambridge, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 5, 2014

Clean rooms, though all a bit dated. Beds not terribly comfortable. The bar area outside though is great for relaxing with a beer and some chechil in the summer and enjoy the beautiful weather before winter comes along!

Was this review helpful? Yes
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, On behalf of Hotel Grand Park Esil we would like to thank You for choosing our hotel and sharing your experience with us and other Tripadvisor travelers. We are delighted to know that you liked the clean room, enjoyed outside summer cafe “Esil”. We would like to inform you also that we have done renovation in the bathrooms... More 

Dorchester, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 19, 2014

The Grand Park Esil is full of charm and elegance and is a very classy hotel in which to stay. It is located in the older part of the city, but is close to a wide range of shops and restaurants. The decor throughout was extremely comfortable and tasteful and the modern rooms offered flat screen televisions and wifi. The... More 

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GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, On behalf of the entire team of the Grand Park Esil Hotel we would like to thank You for staying at our hotel and saying so nice words about the charm and elegance of our Hotel. Your comment is very valuable for us and gives us a great motivation to provide even better service. We are happy to... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2014

A little late reviewing, the hotel is a little dated, the room was a bit hot in July and the shower a little small with a step to navigate. HOWEVER, these are small gripes. The staff were amazing, the front desk were incredibly helpful and spoke great English. I stayed for 6 nights and on the last day had signs... More 

Was this review helpful? Yes 1
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Miss Julia, Thank you for choosing Grand Park Esil Hotel for your stay in Astana and for sharing your positive experience with other Trip advisor travelers. We are glad to know that our staff was helpful to you; we have forwarded your review to our staff with thanks especially to Front Office Desk and restaurant supervisor. We are pleased... More 

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2014

This is a perfectly good hotel situated in a historic building. I have found it to be clean and well maintained: I've stayed here four times totalling some seven weeks and I've never seen any evidence of the cockroaches which several reviewers mention. Rooms are small but adequate, breakfast is satisfactory and the reception staff have enough English to get... More 

Was this review helpful? Yes 1
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for staying at Grand Park Esil Hotel and for sharing your positive evolution with us and other Tripadvisor travelers. You are absolutely right the Hotel is one of the few architectural monuments in Astana, has the best location with nearby facilities such as supermarkets, restaurants, and exchange offices. We are delighted to know that you liked... More 

UK
Top Contributor
99 reviews 99 reviews
77 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed June 14, 2014

Stayed here three nights on business and really enjoyed it. The hotel has great atmosphere and character. I prefer places like this over soul-less Western box hotels. Grand Park Esil is a hotel with history. I liked: *The front desk. They were polite and helpful and spoke perfect English. *My bed was comfortable and the room (while not huge) was... More 

Was this review helpful? Yes
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, On behalf of Hotel Grand Park Esil we would like to thank You for staying at our hotel and taking time to share your experience with us. We are glad to know that you liked the Hotel’s location, fine breakfast, cleanliness of room, comfortable bed and enjoyed our swimming pool. And we appreciate very much your warm words... More 

Spring Hill, Florida
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 13, 2014

I hate to complain, but this was one of my worst stays. Room was cramped! I could barely navigate around the bathroom. The A/C didn't work and there was not ventilation in the room. Smoking is the norm in Astana and this room was smoked in extensively. My eyes burned from the time I entered the room. Cockroaches were a... More 

Was this review helpful? Yes
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for taking time to leaving your comments on TripAdvisor for your recent stay with us. It was very pity to read your comments about your experience of staying in our hotel. We always try to do our best in our service. As for the rooms and bathrooms, we are making renovation, so for your... More 

London
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 1, 2014

Astana's centre of gravity has moved since this hotel was built (it's fairly close to the railway station which used to be the main part of town) but you've still got a good range of restaurants and cafes close by and it's not far from the river. My room was compact but did have a small balcony. The bathroom is... More 

Was this review helpful? Yes 2
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for choosing Grand Park Esil Hotel for your stay in Astana and sharing your valuable experience with us. We are delighted to know that you liked the Hotel’s location, fine breakfast and enjoyed our swimming pool with gym and sauna. We would like to inform you also that soon we are planning renewal of the bathrooms... More 

Washington DC, District of Columbia
2 reviews
3 of 5 stars Reviewed May 7, 2014

Hotel is fine. Nothing out of ordinary. Suite Delux could be rather small, wish it had some extra room, including in the bathroom, which is one of those enclosed closets. Considering all the extra areas in and around the hotel are large and vacant. Went on busy time of the year. Just ate breakfast in the AM, which was fine... More 

Was this review helpful? Yes
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for staying at Grand Park Esil Hotel and for sharing your experience with us and other TripAdvisor travelers. Your review is very valuable and important for constant improving the level of our services. We are happy to hear that you liked the Hotel’s location, fine breakfast, and good quality of service. And we are delighted to... More 

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Additional Information about Grand Park Esil

Address: 8 Beibitshilik, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Park Esil 4*
Number of rooms: 132
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Also Known As:
Grand Park Esil Hotel Astana
Hotel Style:
#3 Best Value Hotel in Astana
#8 Luxury Hotel in Astana

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