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All 40 Astana hotels

Grand Park Esil

4.0 of 5 Hotel   |   8 Beibitshilik, Astana 010000, Kazakhstan
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Ranked #7 of 40 hotels in Astana
A recent review
4 of 5 stars reviewed 6 days ago
jlw35 London, United Kingdom
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68 people have reviewed this hotel

Traveler rating
    5
    35
    24
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A little late reviewing, the hotel is a little dated, the room was a bit hot in July and the shower a little small with a step to navigate. HOWEVER, these are small gripes. The staff were amazing, the front desk were incredibly helpful and spoke great English. I stayed for 6 nights and on the last day had signs... More

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 4 weeks ago

This is a perfectly good hotel situated in a historic building. I have found it to be clean and well maintained: I've stayed here four times totalling some seven weeks and I've never seen any evidence of the cockroaches which several reviewers mention. Rooms are small but adequate, breakfast is satisfactory and the reception staff have enough English to get... More

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GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for staying at Grand Park Esil Hotel and for sharing your positive evolution with us and other Tripadvisor travelers. You are absolutely right the Hotel is one of the few architectural monuments in Astana, has the best location with nearby facilities such as supermarkets, restaurants, and exchange offices. We are delighted to know that you liked... More

UK
Top Contributor
75 reviews 75 reviews
63 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed June 14, 2014

Stayed here three nights on business and really enjoyed it. The hotel has great atmosphere and character. I prefer places like this over soul-less Western box hotels. Grand Park Esil is a hotel with history. I liked: *The front desk. They were polite and helpful and spoke perfect English. *My bed was comfortable and the room (while not huge) was... More

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GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, On behalf of Hotel Grand Park Esil we would like to thank You for staying at our hotel and taking time to share your experience with us. We are glad to know that you liked the Hotel’s location, fine breakfast, cleanliness of room, comfortable bed and enjoyed our swimming pool. And we appreciate very much your warm words... More

Spring Hill, Florida
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 13, 2014

I hate to complain, but this was one of my worst stays. Room was cramped! I could barely navigate around the bathroom. The A/C didn't work and there was not ventilation in the room. Smoking is the norm in Astana and this room was smoked in extensively. My eyes burned from the time I entered the room. Cockroaches were a... More

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GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for taking time to leaving your comments on TripAdvisor for your recent stay with us. It was very pity to read your comments about your experience of staying in our hotel. We always try to do our best in our service. As for the rooms and bathrooms, we are making renovation, so for your... More

London
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 1, 2014

Astana's centre of gravity has moved since this hotel was built (it's fairly close to the railway station which used to be the main part of town) but you've still got a good range of restaurants and cafes close by and it's not far from the river. My room was compact but did have a small balcony. The bathroom is... More

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GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for choosing Grand Park Esil Hotel for your stay in Astana and sharing your valuable experience with us. We are delighted to know that you liked the Hotel’s location, fine breakfast and enjoyed our swimming pool with gym and sauna. We would like to inform you also that soon we are planning renewal of the bathrooms... More

Washington DC, District of Columbia
2 reviews
3 of 5 stars Reviewed May 7, 2014

Hotel is fine. Nothing out of ordinary. Suite Delux could be rather small, wish it had some extra room, including in the bathroom, which is one of those enclosed closets. Considering all the extra areas in and around the hotel are large and vacant. Went on busy time of the year. Just ate breakfast in the AM, which was fine... More

Was this review helpful? Yes
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for staying at Grand Park Esil Hotel and for sharing your experience with us and other TripAdvisor travelers. Your review is very valuable and important for constant improving the level of our services. We are happy to hear that you liked the Hotel’s location, fine breakfast, and good quality of service. And we are delighted to... More

Baltimore, Maryland
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 13, 2014

I should clarify that my "very good" rating is based mainly on experiences in other hotels in Kazakhstan. Still, I think the Grand Park Esil is a fine place to stay in Astana. The location is great: in the old part of the city, near plenty of restaurants and shopping venues, and also close to the river, with easy access... More

Was this review helpful? Yes 2
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for staying at our Hotel and sharing your experience with other travelers. We are happy you liked our hotel, its great location, clean and adequate rooms. We appreciate very much your nice and warm words about our staff which we have forwarded to our team and they were very grateful and motivated to do... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2014

Grand Park Esil is a fine place to stay in Astana for a short trip. Well located to explore the city on foot, restaurants nearby, a plentiful and delicious breakfast. Clean rooms. Pleasant and helpful service.

Was this review helpful? Yes
GrandParkEsilManager, Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for taking time to leaving the valuable for us comments on TripAdvisor for your recent stay with us. We are delighted to know that you liked our nice location, breakfast, helpful service and clean rooms. Our entire team hope to see you soon again at the Grand Park Esil Hotel. Please feel free to... More

Vancouver, Canada
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 5, 2014 via mobile

Average Soviet style hotel but offers good service,the rooms are very basic but clean and service is very friendly. Located in centre of city, a decent option to stay when compared to over priced hotels in Astana city.

Was this review helpful? Yes
GrandParkEsilManager, Manager at Grand Park Esil, responded to this review

Dear Guest, Thank you for staying at Grand Park Esil Hotel and for sharing your experience with us and other TripAdvisor travelers. Your comment is very valuable for us and gives us a great motivation to provide even better service. We are happy to hear that you liked the Hotel’s location, clean rooms, good quality of service and price. Our... More

Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 5, 2013

I have stayed in the Esil twice ( October and November) in 2013. In comparison to the Rixos in Astana where I also stayed twice recently, the Esil has a more agreeable location close to a number of restaurants and shops and it also has lower prices. The service is pleasant and the food is simple and of reasonable quality.... More

Was this review helpful? Yes
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you for staying at Grand Park Esil Hotel and for sharing your experience with us and other travelers. Your opinion is very important for us for a constant improving the level of our services. We are glad to hear you liked our nice location, pleasant service and good quality of food. You are right in our standard... More

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Additional Information about Grand Park Esil

Address: 8 Beibitshilik, Astana 010000, Kazakhstan
Location: Kazakhstan > Akmola Province > Astana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Park Esil 4*
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Also Known As:
Grand Park Esil Hotel Astana

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Best Value Hotel in Astana #5 Luxury Hotel in Astana
Hotel Class
Number of rooms
132

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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