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The Frangipani Villa - 90s Hotel

3.0 of 5 #25, Street 71, Phnom Penh 12300, Cambodia
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The Frangipani Villa - 90s Hotel
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The Frangipani Villa - 90s Hotel
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162 reviews from our community

Traveler rating
    69
    61
    17
    10
    5
See reviews for
13
58
25
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (38)
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Beijing, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel arranged airport pick up, very good service, safe and on time. Very late checked in, almost midnight, welcome drink - orange juice was so sweet. (suggest low sugar) Although the 1st night room was not the room as I booked, still comfortable and nice. Morning breakfast good and staff were very friendly and helpful. They speak good English.... More

Was this review helpful? Yes 1
Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights. Rooms and toilets are big and spacious with no frills to design. We feel with such a space we need more lights as it is fairly dim. The toilet floor is dusty but we had its slippers to counter that. We feel that the blanket is too thin and with the aircon turned down... More

Was this review helpful? Yes 2
Malaysia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

The staffs are very friendly, they gave us a lot of suggestions and introductions to the attractions in Phnom Penh. They even help me to make a phone call to a siem reap hotel without any surcharge. We enjoyed our breakfast in a mini garden with nice and quite ambiance. All in all, we enjoyed our stay there.

Was this review helpful? Yes 1
FrangipaniManagement, Director of Sales at The Frangipani Villa - 90s Hotel, responded to this review

Dear Cindy, Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you had such a marvelous experience with our services, staff and facilities here. We have shared this review with our entire team and they are pleased after reading this review. Thank you for your compliments. Thank you ones... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014

Quiet, clean and a perfect location for me. Each and every one of the staff left a lasting impression of what great customer service is. I stayed her for a week and it def made my Cambodia trip memorable. They went above and beyond to cater to my needs. Also, it was away from the craziness and hustle & bustle... More

Was this review helpful? Yes 3
FrangipaniManagement, Director of Sales at The Frangipani Villa - 90s Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave your positive comment with full score on this forum. We are delighted that you had such a marvelous experience with our services, staff and facilities here. We have shared this review with our entire team and they are pleased after reading this review. Thank you for your... More

Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014

I'm a regular here because of my work travel. There are swankier places, but for the price, the rooms are spacious, clean, have good a/c and good wi-fi connectivity. Also quite - away from the hustle and bustle of the main tourist area, but still not too far from anywhere. The lady manager is excellent - efficient. Sorry I cannot... More

Was this review helpful? Yes 1
FrangipaniManagement, Director of Sales at The Frangipani Villa - 90s Hotel, responded to this review

Dear Sanjiv, We really appreciate and sincerely thank you for your loyalty to Frangipani Villa-90s Hotel and share your positive reviews. We're all glad to receive your positive feedback that you had a good experience with us. We’ve already shared your comments with our team and they’re very happy to see your message. We’re pleased to offer you, your family... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 30, 2014

We chose Frangipani 90s as we enjoyed our stay a few years back. This time round, they were quite accomodating of us checking in late but unfortunately, even though we put in our breakfast choice the night before; it was not communicated. We were asked to complete new ones and when we were told that we had completed the night... More

Was this review helpful? Yes 1
FrangipaniManagement, Director of Sales at The Frangipani Villa - 90s Hotel, responded to this review

Dear Chinch, Thank you for your loyal choosing to stay at Frangipani Villa-90s on your most recent visit to Cambodia and we would like to appreciate your constructive comments. On behalf of our management, we would like to apologize for the aspects of your experience that fell short of expectations and are committed to turning your comments into actions for... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 9, 2014

Just ordinary- can def get better value for money close by. Staff were helpful and polite. Room was big enough and clean but bed was hard and only had 1 pillow on a Queen. Dinner was bland and boring and breakfast was barely edible and took an hour... Was average and it did the job for one night but wouldn't... More

Was this review helpful? Yes 1
FrangipaniManagement, Director of Sales at The Frangipani Villa - 90s Hotel, responded to this review

Dear Valued Guest, Thank you for your reviews which mixed of positive and negative experience while you were staying with us. At the same time, we're so sorry for some of aspects were not exceeded your expectation. Once again, please accept our apologies and we sincerely hope that in spite of this inconvenience, we will have the opportunity to welcoming... More

Brisbane
Contributor
12 reviews 12 reviews
8 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed July 1, 2014

My wife and I decided to change hotels for our last night in P/P and transferred to the Frangipani. However, we were wanting to stay at the "Fine Arts" and we are fairly sure it is a different hotel to the 90's even though staff told us it was the same hotel. The 90's is a real mixed bag and... More

Was this review helpful? Yes 1
FrangipaniManagement, Director of Sales at The Frangipani Villa - 90s Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Frangipani Villa-90s and also for taking the time to share your stay experience with us. We always try to provide a pleasurable journey and exceptional stay for each of our valued guest and your given feedback is very important for us, as it helps to improve the satisfactions for our future guests. We... More

Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

an architect and experienced traveler first time in Cambodia arriving at midnight and arranging the lodging over the internet with not much information and a lot of good hope. ABSOLUTELY STUNNED WITH THE impeccable timing of the car pick up at the airport and the UNBELIEVABLE KINDNESS OF THE STAFF ( AT 1AM) AND THE more than PERFECT ROOM at... More

Was this review helpful? Yes 2
FrangipaniManagement, Manager at The Frangipani Villa - 90s Hotel, responded to this review

Dear Gabriela, Thank you very much for taking the time to leave your lovely positive comment with full scores on this forum. We are pleased that you had such a wonderful experience with our services, staff and hotel facilities. We have shared this review with our entire team and they are all excited after reading this review. Thank you for... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2014

Quite far away from the centre, a calming place but if you travel alone, you will feel lonely here, unless you do love your own company. Rooms are ok, not fantastic, quite clean but some dust. Breakfast was good value for seasonal fruits, lovely coffe, a dish you can choose. Average nice and good, friendly staffs helping you with smile.... More

Was this review helpful? Yes 3
FrangipaniManagement, Manager at The Frangipani Villa - 90s Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave your reviews on this forum. We are delighted to see your reviews which were mixed of positive and negative feedback. Our team will definitely improve the cleanliness. Anyway, we have shared this review with our entire team. Thank you ones again for your patronage, and we hope... More

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Additional Information about The Frangipani Villa - 90s Hotel

Address: #25, Street 71, Phnom Penh 12300, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Frangipani Villa - 90s Hotel 3*
Number of rooms: 22
Reservation Options:
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