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Princess Hotel Phnom Penh

302 Street 228 Monivong Blvd, Khan Doun Penh, Phnom Penh 12211, Cambodia
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Princess Hotel Phnom Penh
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Princess Hotel Phnom Penh
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63 Reviews from our TripAdvisor Community

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Traveler rating
    3
    17
    22
    14
    7
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3
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5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Siem Reap
1 review
5 of 5 stars Reviewed 1 week ago

3 nights stay at Princess Hotel would not enough because of the service providing, friendly of staff and best value for money. location is very convenience to some of tourist attraction area. i would love to return this property for my next trip.

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Princess H, General Manager at Princess Hotel Phnom Penh, responded to this review

Dear Prin D, Thank you for your review on TripAdvisor, all of us are really excited to hear from you to enjoy your stay with us. we hope that you will be back and stay with us again. Sincerely your, Sarith, More 

Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

2 nights at Princess hotel, the room I stayed was comfortable and clean, free wifi the internet is FAST. Friendly stuff, buffet breakfast adequate. Good location and reasonable price,I'd stay again and highly recommend.

Review collected in partnership with this hotel

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Princess H, Manager at Princess Hotel Phnom Penh, responded to this review

Dear Mr.Dom, Thank you for taking time to review our hotel about good location, reasonable price, friendly staffs, cleaned hotel, and good service but i think you have confused the mean of rate star in review and hotel 's star because after i read your review all of your praise almost % 100 satisfaction of the hospitality so it should... More 

Siem Reap, Cambodia
1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly hospitality Services, comfortable stay with room with completely setup and nice City view, Spa so cool, Hot buffet Breakfast "Yummy"!!!!, Best Location in the heart of Commercial Phnom Penh Capital City.

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Hong Kong, China
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015

Having heard a lot of negative comments about Princess Hotel after I'd booked it for a few days' stay in Phnom Penh, I didn't expect much at first. But things turned out to be a lot better than expected. The hotel was clean. The staff were helpful, attending to customers well. All facilities were fine, with no problem during my... More 

Was this review helpful? Yes 2
Princess H, Manager at Princess Hotel Phnom Penh, responded to this review

Dear Ms. Anita, Thank you for taking your time to review better about our property, Princess hotel, certainly we received guest's negative reviews from our guests and all that is our concern so we always try ours best to improve our property and service more and more. we're really thank for Ms.Anita to say what something is changed. Best regards,... More 

Doha, Qatar
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 5, 2014

It gives a creepy feeling the moment you walk in. NOT CLEAN !!! on priceline it says they provide shuttle i e-mailed the hotel before i arrive the manager responded said he can provide me with a shuttle for $12 i said ok e-mailed him back and never heard from him ever since so i got there on my own,... More 

Was this review helpful? Yes 2

Travelers are raving about these Phnom Penh hotels

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed January 19, 2014

First impression was not good - dim, dingy reception area - but after all day in two buses on awful roads all I wanted was a shower and then something good to eat. The room was even dimmer and even more dingy with very few lights (and one bedside light with no bulb) and looked cheap, shabby and not at... More 

Was this review helpful? Yes 3
Milton Keynes, United Kingdom
Top Contributor
60 reviews 60 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed January 5, 2014 via mobile

This is an older hotel in the throws of renovation. The rooms at present are dark and scruffy. The hotel is about 30 minutes walk from the palace and river so it's location is not great. The breakfast is dreadful. We used the cafe Tous les Jours next door! Not much to recommend this place. We were stuck here with... More 

Was this review helpful? Yes 1
Chester, United Kingdom
Top Contributor
117 reviews 117 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed March 9, 2013

Stayed here for 3 nights as part of a 4 week tour with Explore! and although it was not the worst hotel of our trip ( Halong Bay Hotel in Vietnam got that accolade!) it was the only other bad hotel on the tour (we stayed in 12 different hotels in three Countries). Suspect whatever Explore! paid for the accommodation... More 

Was this review helpful? Yes 1
Staines, United Kingdom
Top Contributor
525 reviews 525 reviews
72 hotel reviews
1,330 helpful votes 1,330 helpful votes
2 of 5 stars Reviewed November 27, 2012

In my 3 day stay I never got the room cooler than 34 degrees even with the air con - had to change rooms twice due to problems with the bathrooms, with dirt, dead cockroach wedged in the plug hole to name just two. Not the best location, everyehere needs a tuk tuk, but there are usually 3 outside the... More 

Was this review helpful? Yes 5
Swanage, Dorset
Top Contributor
60 reviews 60 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed November 6, 2012

Stayed here as part of group tour with Explore! and it stood out as the only bad hotel in our 3 week journey. I cannot comment on value for money and it may be that it is so cheap one shouldn't complain too much. But, my bathroom was dirty, particularly the toilet, the air conditioning came on (very nosily) when... More 

Was this review helpful? Yes 1
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