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Himawari Hotel Apartments

Certificate of Excellence
4.0 of 5
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313 Sisowath Quay, Phnom Penh 12207, Cambodia (Formerly MiCasa Hotel Apartments)
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1 room 1 guest
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376 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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    (376)
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    (79)
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DEVON ENGLAND
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

just stayed in a 3 bedroomed appartment for 1 month overlooking the river probably the best position in phnom penh to be and certainly the best accomdation the hotel is not new but it is clean the staff are friendly and helpful and it is secure for families gym and swimming pool above average for cambodia and we used every... More 

Was this review helpful? Yes
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, Thank you and happy to see your family member and yourself enjoyed the 1 month stay with us. We are trying to maintain and improve our service and other related hospitality challenge we face everyday. We admit we do have various weaknesses and promises ourselves not to slack behind in this competitive industry. Your happiness and satisfaction... More 

Lagos, Nigeria
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have visited many hotels but Himawari is my favorite. I have never seen such an amazing staff. Cambodians are lovely people. I wish could just live there forever. I was traveling with my 14 months old daughter and wanted a hotel with kitchen. Himawari apartments are certainly the best in Cambodia. The rooms are huge, kitchen is huge and... More 

Was this review helpful? Yes 1
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, Thank you and we are pleased to hear you enjoyed your stay with us. We hope to retain the same hospitality service render to your family and yourself on your next visit. We hope you managed to enjoyed the beauty of Cambodia which bring you a lot of good memories. Thank you and we looking forward to... More 

Rotterdam, Zuid-Holland, Netherlands
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night on a short visit to Phnom Penh. The pool area was very enjoyable. Food and drinks were okay. Close to the royal palace and next to the mekong river. They were having constructions to the promenade so unfortunately the view to the mekong river from restaurant and pool was blocked by a solid fence.

Was this review helpful? Yes
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, Thank you for the time to comment on us. We appreciated it and for your information the walkway project we apologies for the inconvenient at the moment. However upon completion we will be expecting a new enhance walkway with beautiful riverview. This project is undertaking by the local city council. We are looking forward for this project... More 

Bangkok, Thailand
Level Contributor
915 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 518 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have mentioned, the staff at Himawari are fabulous! Pleasant, caring, cheerful, attentive and supportive. Can't complain in any way about the staff. The rooms/apartments are huge (bigger than necessary) and kept squeaky clean. Great beds and linens. Good bathroom amenities. Good TVs and nice selection of channels. Complimentary fruit basket appreciated. The lobby is a bit spartan and... More 

Was this review helpful? Yes 1
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, Really appreciated your comments. Yes indeed our craft beer is one of the best in town and we received regulary positive comments from local and tourist as well. With refer to our weaknesses we will look into the poor wifi signal and also to rectify the bathroom ceiling. We will consider your suggestion on the airport transport... More 

Edinburgh, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a business traveller who is on the road 50% of the year, I spend a LOT of time in hotels. Most places are nice enough but nothing special. But although I will echo what others have said about the Himawari's decor, I cannot remember the last time I encountered this level of of service and efficiency in a hotel.... More 

Was this review helpful? Yes 1
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, We thank you your comment and certainly delight to hear you do enjoyed the stay with us and we hope your seminar goes well as well. We hope you also try our others facilities like our craft beer, lovely pool, and soothing SPA treatment etc... Regards, The Managements Team. More 

Brisbane, Australia
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The apartments are very roomy with a small kitchenette, dining table for 2, and 2 lounge chairs in front of a modern flat screen TV. The staff are friendly and very helpful. The pool area is modern and has a bar. I didn't try the restaurant, but it looked nice inside, i prefer street food in Asia.

Was this review helpful? Yes
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, We appreciated your time to write on us. We hope your stay is a pleasant one and looking forward to welcome you back again soon. Regards, The Management Team. More 

Palo Alto, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is kind of old, I hope they change old bathtub to a shower stall, as the bathtub clogs easily, and my feet were always immersed in 6 inch deep water during a shower. They do respect your 'do not disturb' sign and won't call your room 1st making sure you're not in and sneak in to clean your... More 

Was this review helpful? Yes 1
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, Thank you very much for spending some time to comment on us. Would you please let us know the room number for us to rectify the bathtub issue ? We also thank you for letting us know the taxi interior perfume issue which we will talk to the person in charge. We take your comment positively. Once... More 

Melbourne
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We researched Phnom Penh hotels before we decided on the Himawari hotel. The reviews we read were positive so imagine our disappointment when we arrived. The only time staff have been friendly or really acknowledged us was when we checked in. The breakfast staff need to be reviewed. They ignore the guests and muck around at the bar in the... More 

Was this review helpful? Yes 1
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, We apologies for the short coming to meet your expectation and we are not pleased with the outcome. I will shared with all my team members and for your information I had instructed my manager to come up a "Smile and Courtesy" campaign soon to improve in this area. Once again we sincerely apologies for the short... More 

Canberra, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

A mixed review for the Himawarri Phnom Penh, the rooms are tired, furnishing are aged and fraying. Bathrooms have seen better days especially. The breakfast buffet menu has not changed for three years which is disappointing when you are a repeat customer. For a quick business trip 2-3 days the Himawarri would suffice, anything else and I would recommend you... More 

Was this review helpful? Yes
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Valued Guest, Thank you for the review and we certainly noted on your remarks. Himawari had been operational since 2001 and the hotel had been maintained well and cleaned. Recently we had upgraded to new LED TV, ongoing process to install new inverter air condition, changing new lamp shade, washroom seat cover etc... as for the buffet breakfast will... More 

Durham, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

From 21 - 27 July I stayed at the Himawari. I was apparently the first person with a coeliac condition to be a guest and the hotel thus had no prior experience or any standard procedures in place. However, they did acquit themselves marvellously of the challenge. After I had flagged my condition via email to the reservation desk in... More 

Was this review helpful? Yes
Himawari M, General Manager at Himawari Hotel Apartments, responded to this review

Dear Mr. Michael B, Thank you very much for the review. We are happy we are able to deliver the service that met your expectation. We will certainly pass your good comment to my chef to thank him for his excellent service to ensure your gluten free meal is met accordingly. In the meantime we hope to welcome you back... More 

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