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Hotel Nine

3.5 of 5 Street 9 | #41, Phnom Penh 10110, Cambodia
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Hotel Nine
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Hotel Nine
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320 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice location for seeing the city. Cool building. Staff friendly and helpful. The kids enjoyed the pool. The hotel was clean. The breakfast was ok, but pretty limited in choice. For 1-2 days, it was fine.

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Thank you for agreeing with our many guests about our staff & location, they are both an asset to Hotel Nine. It was a pleasure having your family stay with us and enjoyed the poolside chat. We hope to see everyone again and have safe travels! More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was comfy. Pool was a must in the heat! We spent most afternoons swimming. Our room was well equipped, but the floor was quite dirty as cleaners didnt really clean it. Also it rained while we were there and our roof leaked!! We had to move our bed into the middle of the room and put our towels on... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Thank you for your review and we are sorry about the issue you had with your ceiling when the heavy rain hit. I have made note of your feedback and talked with our cleaners to do a second look before they leave room when cleaning. We are trying our best and it is great to get feedback from a Senior... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Good location (about 15 minute walk to the palace & Riverside). We stayed during the water festival so the vibe everywhere was amazing. Staff were really helpful in getting us to Siem Reap the following day. Room was clean and fairly modern. Pool is shaded constantly which provides good respite from the weather (it's just a tad small). Breakfast was... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

The Hotel Nine Team enjoyed reading your review. All of our staff were proud and happy to you as our guest and to also have the Water Festival again. I am glad you had very good service/experience and enjoyed our location as many guests do. We thank you again for staying with us and hope to see you the next... More 

Perth Western Australia
Top Contributor
73 reviews 73 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 30, 2014

Our family of five (kids aged 6-16) stayed here just one night when we arrived in PP, and enjoyed our stay. The location is within walking distance of the main riverfront and restaurant area, if you are not too tired, or a $3 tuk tuk ride away. The staff were polite, especially the man at reception, who was very helpful.... More 

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KaiH9, General Manager at Hotel Nine, responded to this review

Everyone at Hotel Nine enjoyed reading your review. Thank you for enjoying our central location and Room. We also want to thank you for the feedback for us to improve on. We hope the rest of your journey was as enjoyable as your stay at Hotel Nine. More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 24, 2014

We had no problems staying here. The staff were nice and the hotel quiet. Good air conditioning. However, I find it a little steep at $40 a night. Buffet breakfast was okay, but second morning there was no buffet, as we were told only 4 rooms booked and 6 are needed to put on buffet-fair enough. It's also a fair... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Thank you for staying with us and your feedback. I am very sorry about the somewhat limited breakfast on the second day of your stay as it was a big holiday in Cambodia. I will look into better options that support our guests more when we have limited staff/guest during those times. In the future you can book directly with... More 

1 review
5 of 5 stars Reviewed August 26, 2014

It is an awesome hotel, kai was really nice and sweet to me during my stay. 5 stars. I like that good service, beautiful place and good environment. I will invite more of my friends to stay at that hotel.

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Kasi, Thank you for staying with us! The staff were very happy having you around. We were glad you enjoyed using our swimming pool daily during your stay and using our location to Koh Pich as an advantage so you could visit your friends there. I look forward to seeing you again in December and yes, I still remember I... More 

Northern Territtory
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 24, 2014

I just have to say thanks to Kai for making us so welcome and for making us fantastic cocktails and bundy and cokes!! This place is your home away from, free breakfast and decent coffee . Staff all very friendly, and they all go out of their way to please. We hired a driver to take us around to some... More 

Was this review helpful? Yes 3
KaiH9, General Manager at Hotel Nine, responded to this review

It was a great pleasure having everyone around Hotel Nine. The atmosphere was full of great talks and fun, which makes Hotel Nine great. You can never knock great cocktails when they are made from Bundy and coke or the fresh mangos from the tree outside the Hotel. We all enjoyed everyone's company and look forward in welcoming you again.... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

Very good place : little swimming pool you can enjoy when it's hot weather. Close from the royal palace, the rooms are clean, breakfast is very good. You have also a big playgound not far for children. Bathroom is ok and clean too. Nothing to say more than enjoy your stay here!

Was this review helpful? Yes 1
KaiH9, General Manager at Hotel Nine, responded to this review

Everyone at Hotel Nine enjoyed reading your review, we are always here to help the guest anyway we can, all you have to do is talk to them as they do not bite. Our location is also a highlight that we agree is an asset to us, good for families, with western or khmer food options, major landmarks but away... More 

Vancouver, Canada
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here for two nights and had a clean and comfortable room. The pool was good, as was the breakfast. The front desk staff were friendly and very helpful. There was a small book exchange, which we were pleased to use. The wifi worked in common areas only. The only drawback was the location, which was a bit far... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

We are very happy to hear you enjoyed yourself while staying with us. Our location is a favorite for families and couples that enjoy visiting the Royal Palace, National Museum, Silver Pagoda, Independence Monument and many others that are not on the bar scene on the riverside you mentioned. Since your visit in February 2014, we have upgraded our internet... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 18, 2014

Near palace and independent monument. Very convenient. Can easily get around Phnom Penh on Tuk Tuk. Would definitely recommend this hotel for the price it charge. Will be even better if the rooms are updated as the furnishing is kind of dated.

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Thank you for enjoying your stay with us and your feedback! Our guests and we agree our location makes it very easy to see Phnom Penh. We hope to have you as a guest again. Safe Travels! More 

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Additional Information about Hotel Nine

Address: Street 9 | #41, Phnom Penh 10110, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Nine 3.5*
Number of rooms: 16
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Also Known As:
Hotel 9
Hotel Style:
#17 Family Hotel in Phnom Penh
#23 Business Hotel in Phnom Penh

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