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Hotel Nine

3.5 of 5 Street 9 | #41, Phnom Penh 4139, Cambodia
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Hotel Nine
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Hotel Nine
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328 reviews from our community

Traveler rating
    142
    128
    37
    14
    7
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59
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed our stay at Hotel Nine. First and foremost the staff at Hotel Nine are great, very welcoming, friendly and full of information about the local area. The manager, Kai goes above and beyond to ensure that the stay is enjoyable. He is very approachable and a wealth of knowledge about the local area. The hotel has a welcoming,... More 

Was this review helpful? Yes 1
KaiH9, General Manager at Hotel Nine, responded to this review

Everyone at Hotel Nine would like to thank you again for staying with us. We had a very good time chatting by the pool and helping you out any way we can. I hope to see you again and wish you safe travels until next time! More 

Perth Hills, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly and extremely helpful staff, all speaking very good English and offering good information regarding tours, shopping, site seeing and Cambodian culture. Excellent location within easy reach of all the sites and shops. Clean, airy rooms with a great sized bathroom. Beautiful, serene pool/courtyard area - a relaxing haven to return to after being in the 'humdrum' of Phnom Penh.... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Sally & Mark, Hotel Nine seems empty without our daily talks of your adventures in Phnom Penh. It was a great pleasure being able to meet and spend time with you both. Everyone at Hotel Nine sends their hello and take care. We wish you a great and wonderful New Year! Hope to see you again and Please keep in... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A lovely calm oasis with a great (refreshing!) pool in a good area of PP. The staff were very accommodating and friendly and went out of their way to make us feel welcome. They couldn't have been more helpful. The room (family suite) was an ideal layout for us (2 adult, 2 young kids), and while it could probably do... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

The Hotel Nine Team would like to thank you again for staying with us! We enjoyed hosting your family and had a great time. We hope the rest of your trip will be as fun as everyone had when staying at Hotel Nine. Safe journey until next time! More 

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We weren't given the room that we booked and were initially put into a cave on the 1st floor (avoid room #104). Had to complain and then only we were put into two regular rooms (we had booked a suite). Staff friendly enough, breakfast mediocre, pool tiny. Also, woken at 7am by construction noise across the street.

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Los Angeles, Ca
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first visit to Phnom Penh and Hotel Nine was a perfect oasis in the sweltering weather. The staff are all polite and extremely helpful with advice on the city and travel arrangements--getting them to arrange airport travel was a smart idea. The location is walking distance from the royal palace--if the weather is tolerable. The room was... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Thank you for enjoying our Hotel and Location. We do our best to serve our guests and are very happy with your review. We hope to see you again! More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I cannot rave about this hotel enough. While I stayed there the team was absolutely amazing - helpful, kind and very considerate. I left my baggage at this hotel (a service they offer for free for up to 6months) and went to Siam Reap. I got really sick there. I was considering returning home. I got back to Phnom Phen... More 

Was this review helpful? Yes 1
KaiH9, General Manager at Hotel Nine, responded to this review

We would like to Thank you for staying with us and enjoying the services provided by our well trained staff. Our motto is "Once a guest and always a guest" we also train our staff to know that "Everything is possible for our guests" so that we try to do everything possible for you. We are all glad to hear... More 

Bandar Seri Begawan, Brunei Darussalam
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

I would like to thank you to the Staff name Mr Rady, he speak good English, He helpful and take care and protect of his customer. The room is best price and breakfast is nice, all staff very friendly. I feel so touch and welcome like home when I'm stay in Hotel Nine. I sure will coming back to stay... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Raby, would like to Thank you for your kind review. It just shows to other guests if you talk to the employees you will get the service everyone raves about at Hotel Nine. We look forward in seeing you again and thank you for staying with us! Safe travels! More 

Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 12, 2014 via mobile

Nice location for seeing the city. Cool building. Staff friendly and helpful. The kids enjoyed the pool. The hotel was clean. The breakfast was ok, but pretty limited in choice. For 1-2 days, it was fine.

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Thank you for agreeing with our many guests about our staff & location, they are both an asset to Hotel Nine. It was a pleasure having your family stay with us and enjoyed the poolside chat. We hope to see everyone again and have safe travels! More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

Hotel was comfy. Pool was a must in the heat! We spent most afternoons swimming. Our room was well equipped, but the floor was quite dirty as cleaners didnt really clean it. Also it rained while we were there and our roof leaked!! We had to move our bed into the middle of the room and put our towels on... More 

Was this review helpful? Yes
KaiH9, General Manager at Hotel Nine, responded to this review

Thank you for your review and we are sorry about the issue you had with your ceiling when the heavy rain hit. I have made note of your feedback and talked with our cleaners to do a second look before they leave room when cleaning. We are trying our best and it is great to get feedback from a Senior... More 

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Additional Information about Hotel Nine

Address: Street 9 | #41, Phnom Penh 4139, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Nine 3.5*
Number of rooms: 15
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Also Known As:
Hotel 9
Hotel Style:
#18 Family Hotel in Phnom Penh
#23 Business Hotel in Phnom Penh

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