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River-Star Hotel

185, Sisowath Quay | (Corner of Street 118), Phnom Penh, Cambodia
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River-Star Hotel
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Ranked #151 of 232 Hotels in Phnom Penh
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82 reviews from our community

Traveler rating
    5
    25
    14
    19
    19
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Motherwell, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent three nights here in February. The hotel facilities are modern and kept in good condition. My room was spacious and well kept. Food is good, the situation ideal, the lift is a bonus and most of the staff efficient and friendly. My only gripe is that a member of the reception staff recommended a fictious hotel in Siem... More 

Was this review helpful? Yes 1
Kita-ku, Tokyo, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2015

There are a lot of hotels on river side or they say sisowat quay in Phnom pen. among tens of mini boutique hotels recently opened in the are, I am sure the hotel should be proud of one of the most comfortable one. Spotless clean, recently renovated interiors have sufficiently enough to beat the precedent comments in several travelers written... More 

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 24, 2015

As we have been travelling in Cambodia quite a few times we were happy when River Star opened, as budget travellers. The location is brilliant and, if you get a front facing room, great views. I agree with some of the previous comments: you have to set your expectations based on the price you pay. Bugs are part of a... More 

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Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2014

The room looked lovely free wifi, kettle and fridge nice bathroom so we decided to stay after the first night the bathroom ceiling was wet and the wifi wouldn't work we tried to tell the staff but they didn't understand what we were trying to explain so we left it, 2nd night still no wifi the ceiling was brown and... More 

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Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 21, 2014

I was going to go average just on the view, but the management needs replacing. This hotel could be so much better with a little bit of money spent on it. Pros. In a great position, great views of the river, didn't see any rats. Cons. Nothing seems clean, even in a New Room as the manager put it many... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 13, 2014

I despair sometimes. What do some people expect?? This is a cheap hotel, in a poor country. You get what you pay for, and bugs are part of a tropical climate. And as for the rats, the Hilton hotel in London employs a full time rat catcher as there are so many there. I have stayed at river star 3... More 

Was this review helpful? Yes 1
cranbrook, bc, canada
Top Contributor
57 reviews 57 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed September 25, 2014

It is one thing to have some bad service.....it is another to check into a room that has a dirty toilet and sheets/pillow cases that have not been changed. The place was recommended by the taxi driver at the airport who obviously gets kickbacks. Asked for a late checkout as my plane left later in the afternoon and was asked... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 25, 2014

When we got to this hotel, we checked the rooms first and was quite happy with the view and service, however the wifi was slow and timed us out everytime you don't use it and the fridge was not working - we didn't mind this much, however at about 2am we heard a scurrying behind the bed frame which did... More 

Was this review helpful? Yes 2
Pattaya, Thailand
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 20, 2014 via mobile

Great hotel for the money. Negotiated the price to $25 for a Riverview room. Had a great balcony and view of city. Renovation are underway, but did not impact our stay. Staff friendly and helpful. Restaurant also very good. Close to many sights and markets.

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Siem Reap, Cambodia
Top Contributor
95 reviews 95 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed May 14, 2014

For $25 you get what you deserve Leaking showers / toilet. Fungy within tiles in shower. Poor looking hotel reserve for a quick bang No breakfast and little friendly service Make sure you get a receipt or you could be helping another corrupt Cambodian

Was this review helpful? Yes 1
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