On the negative: 1) No hot water. We were moved for shower taking to other rooms until the other rooms did not have hot water neither. 2) Bad smell in bathroom 3) Reception staff not particularly helpful (sometimes hide behind the English excuse) Like some others said, it might not be a "Bougainvillier" thing but more a country/region thing. 4)... more

The Bougainvillier Hotel was an oasis of tranquillity within a hectic environment known as Phnom Penh. The staff arranged petals on our bed for our anniversary, congratulated us and were most charming. This attitude remained the norm from all staff throughout our stay. The room was absolutely fantastic, very large, beautifully appointed with quality Cambodian furniture and polished wood throughout,... more

Hotel was great with no negatives. To be brief: Arrival/Staff: Quick, attentive, friendly staff. Welcoming drinks of fresh squeezed orange juice brought to us on tray as we checked in. Room shown to us, baggage carried for us to the room. Staff inspected and made sure we were satisfied with room. Room: King size bed in a larger than expected... more

First, let me say that my trip in and around Phnom Penh wasn't "typical". I was traveling back to the USA after living and working in east Asia for two years, so I had a good deal of baggage to drag around. I wanted to see parts of Cambodia and Vietnam without all that luggage in tow, and the nice... more

Had a 2 night stay and was upgraded to a suite. The construction work next door was loud however this only happened during the day when we were mostly out enjoying the town. All parts of the hotel were tastefully decorated and the staff were well trained. It is located on the quay or riverfront which is the best location... more

We checked into this hotel for 3 nights and checked out after 1 ! The room itself was nice, at least it looked good on the surface. Tastefully decorated. But the staff / management have no idea how to run a hotel and provide a nice stay. There was no shower curtain in the bathroom. No big issue, we just... more

Arrived from Sihanoukville without a reservation as the 10 or so hotels we rang at short notice were all fully booked. Having been to Phnom Penh a few times previously we to tried our luck near the river as the area is convenient. The Bouganvillier was the first hotel that had a couple of rooms available for 2 nights so... more

We booked our first night here over the phone a day prior to arrival from Siem Reap. 'Special Rate' advertised on their website for double deluxe room was $52 (plus VAT & taxes 12%), we in fact paid $62 including taxes... When asked why the discrepancy (after showing them their rate on their own website), 15miutes later we were told... more

I had been to this hotel for vacation with my friend and I had booked a suite. The interiors and the the themes were good. Balcony space is limited, however you get a good view of the river. The rates of the food are quite high. more