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Bougainvillier Hotel

Hotel website
#277C, Sisowath Quay (Riverfront)., Phnom Penh 855, Cambodia
Best prices for: 1 room 1 guest
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Bougainvillier Hotel
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343 reviews from our community

Traveler rating
    100
    134
    56
    32
    21
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19
129
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here because of tipadvisors review. Really enjoyed it. I was in a river view room. The room was spacious, clean and mor than adequate. The staff were excellent. Had a problem with the wifi and maintenance were on it in minutes. Only negative for me was room service isn't 24 hours. This is not a show stopper. Definite recommend.

Was this review helpful? Yes
Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Jnygtr. thank you for your nice review and you precious time to write it. We are happy youliked Bougainvillier hotel our staff and services. Hope can see you again on your next trip. Sincerely yours, Bernard More 

Reading, United Kingdom
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at the hotel are very friendly and helpful, especially the manager Vannak. As soon as I arrived someone came to carry my luggage up to my room. I chose a room at the rear of the hotel. It was a good size with a four-poster bed, although the plumbing had a bit of a mind of its own... More 

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Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Nonglak, Thank you for your review. Yes our city view rooms are priced $65. This include 10% Vat and a buffet breakfast with around 50 itemsserved until 10am. The river front is the most expensive area in town because of it s location on the river , Royal Palace, National Museum, restaurants, bars, night market etc.. as more you... More 

Barrow-in-Furness, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed for 2 nights due to not been able to get into the riverside hotel, very friendly staff. The breakfast was excellent lots to choose from, my room was very clean and quite spacious, if there was one fault it would be no elevator as I was on the top floor, no problem through the day but after a skin... More 

Was this review helpful? Yes 2
Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Peter. Thank you so much to take some time to send us your review. We are happy you liked our hotel and hope to see you again during your next trip to our nice Phnom Penh City. Sincerely yours, Bernard More 

Javea, Spain
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 15, 2015

The rooms in this. Hotel are huge and nicely decorated, but there is no lift/elevator, the music is thumping disco rap music which is turned on at breakfast and continues till 11.00 pm. The music can be heard in the front rooms on 1st and 2nd floors at least. Mattresses are rock hard. The hotel overall is not good value.

Was this review helpful? Yes
Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Javea, Thank you for your comment. We never have disco music for breakfast even rarely day time. Strange to hear this and I will check for the noise never had complains about this. kind Regards. Bernard More 

polperro
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed February 9, 2015

We stayed at the bougainvillier hotel on 6th feb.for one night. We had booked another hotel which to our dismay on our arrival into Phnom Penh at 1.30am we discovered didn't exist. So after driving around in a taxi for a couple of hours we arrived at the bougainvillier were MR Vanivak and the security officer took charge trying to... More 

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Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear customer, Thank you for your nice review. We are happy you could enjoy our hotel, Breakfast and services. maybe see you at your next trip again with us. Kind Regards, Bernard More 

Tuross Head, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 9, 2015

The hotel was booked for us by our travel agent. The location was excellent and it was across the road from a wonderful esplanade. The room itself was very clean and all amenities in good condition. Except the shower, it was scalding hot in the afternoon and hard to regulate but I am sure they turn off the heating elements... More 

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Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Janine, Thank you for your review. We had a pb with the hot water as our new solar system was difficult to adjust for the company who installed it. Our breakfast has between 45 to 50 different items every mornings. Sorry we could not reach your taste. Kind Regards, Bernard More 

Texas
Top Contributor
64 reviews 64 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 23, 2015

The Bougainvillier Hotel is located on the riverfront near many restaurants and within walking distance to the night market. Upon arrival we discovered dirty bed linens on our bed. We notified the staff who frantically looked for us another room. We were placed in a large suite which was comfortable and clean. The hotel is older and doesn't have an... More 

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Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Bepa, Thank you for your review and information. I will check immediately with house keeping Manager what happened that day. So sorry for the inconvenience caused. Hope to see you on your next trip to Cambodia again and I apologize one more time for what happened. kind Regards, Bernard More 

Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2015 via mobile

super clean, great kithen roof top deck, river front top floor suites are awesome!!!!! luxurious feel to bring that special real love back to. wifi awesome. in room office desk frickn Classic and quality. all the furnishings are top notch! price a lill steep but hey it was worth it. if u like hot water be sure to tell them... More 

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Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Tristan Thank you so much for your nice review. we are happy you enjoyed your stay with us. We will check the hot water system. We installed solar water system recently but it is also connected on Electrical power in case not enough hot solar water, Hope to see you again with us. King Regards, Bernard More 

Albuquerque, New Mexico
Top Contributor
96 reviews 96 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 14, 2015

We really enjoyed our too short stay in this older hotel right on Sisowath Quay. Our room was roomy and comfortable, with cozy robes, a great bed, in-room fridge, and nice bathroom. It was quite a walk up the stairs, and we didn't have a view, but had picked a cheaper room, and that was fine. We arrived after dark... More 

Was this review helpful? Yes
Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Linnea. Thank you for taking time to write us a review . We are happy you liked our hotel even your late arrival and hope to see more longer on your next trip to our wonderful City of Phnom Penh. Respectfully yours, Bernard More 

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 9, 2014

Firstly,the good news, great location, spacious room and good wifi access. Secondly the bad news, extremely noisy from both outside and inside the hotel, whilst the windows seem to be double glazed the wooden patio door is not and has gaps all the way around and the noise starts about 5 am to past midnight from outside. On the inside,... More 

Was this review helpful? Yes 1
Bernard M, Owner at Bougainvillier Hotel, responded to this review

Dear Fergume. Thank you for staying with us and share your feelings. Sorry we cannot reach your standard but watching the picture of the hotel we can accept to say boutique hotel. I will check about the noise but 205 is a very quite suite. And above you only two more rooms so not many people going upstairs. The housekeeping... More 

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