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The Billabong Hotel

Certificate of Excellence
Hotel website
5, Street 158, Phnom Penh, Cambodia
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The Billabong Hotel
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631 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seoul, South Korea
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

We were a large group and we stayed at the Billabong for 5 nights. The rooms were bright, good sized with basic amenities like coffee/tea, safe, minibar. Bathrooms had modern fittings. The pool was excellent. Best of all was the service - all the staff were very helpful and went the extra distance to help us organise trips, massages, birthday... More 

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Melbourne, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I booked the Billabong based on all of the good reviews however once I got thểre I found my self comparing the Billabong to the previous 2 hotels I had stayed in whilst in Cambodia and was slightly disappointed. Hotel is centrally located about a 4 minute walk to Central market, 20 minute walk to river front or a $1... More 

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Hastings, New Zealand
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

my wife and I stayed here for 4 days over june Rooms over Looking the pool are big and have WIFI breakfast was good.swimming pool was nice.the staff are helpful. just watch out for the tuk tuk drivers they may try and over charge you. we can Recommend this hotel

Review collected in partnership with this hotel

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Chonburi, Thailand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

For starters it is a beautiful hotel - the design and layout, to excellence and simplicity of the rooms, and the attentive staff. It is a pleasure just to sit in the dining area, relax in the oasis that surrounds you. The wifi works well, the cable TV works well and has a very good selection of movie channels The... More 

Review collected in partnership with this hotel

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Bong1, General Manager at The Billabong Hotel, responded to this review

Dear Petercouz, thank you for your recent review of our hotel property. We appreciate your positive comments, and we look forward to having you return the next time you are in Phnom Penh. Best Regards, Janny More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Its good for stay. Especially the reception staf was helpful and friendly. They can introduced the tasty Khemr food restaurant to us. And, arranged the transportation to us. The swimming pool nice too. Will stay here in future.

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Bong1, General Manager at The Billabong Hotel, responded to this review

Hello CYC135230, thank you for your positive comments. I will pass the words to all the staff. We are looking forwrds to seeing you again. Best Regards, Janny More 

Adelaide, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

this really is exceptional- the staff are not trying to push you for tips or to buy things. Beautiful staff who are so helpful and kind The breakfast is excellent with eggs, hot veggies fruit and plenty of everything Its quiet here but the hustle and bustle is walking distance They do lunch food but not dinner which is cheap... More 

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Julied2013, thank you for your recent, positive review of our property. Our staff go above and beyond for our valued guests, and they really appreciate your kind words. We will continue to work hard to earn your business, and we want you to know that your continuing support means a great deal to us! Best Regards, Janny More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We have spent 3 nights at the Billabong Hotel and don't regret at all our choice! I was travelling with my old parents, a friend of them and my 3 years daughter; and for that first trip to Phnom Penh, I wanted clean comfy could yet be basic rooms and a pool, all of these were there plus very kind... More 

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Dear ManSan L, thank you for your comments. We are pleased that you and your family enjoyed your stay, and we look forward to another opportunity to serve you again. Regards, Janny More 

Siem Reap, Cambodia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Dear Larry and Jenny, Thanks for the wonderful stay at your hotel. The staff was so helpful and well informed. The care and hospitality was superb. We so appreciated how willing everyone was to assist in accommodating Cindy and her and disability. The breakfast was quite delightful and we looked forward to it every morning. It was also quite obvious... More 

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Art T, thank you for your recent review of our property. We appreciate the positive feedback, and for the opportunity to be of service to you, during your brief stop in Phnom Penh. With the many hotel choices available in our city, we very much appreciate that you chose us! Best Regards, Janny More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my favourite place to stay in Phnom Penh close to everything walking distance to central market and very secure with great Tuk Tuk drivers outside great service, great staff I recommend the Billabong to all my friends

Review collected in partnership with this hotel

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Dear Mightymouseaustralia, thank you for yor 5 star review. It was great to having you with us too. We are looking forwards to hosting you again next time when you visit Phnom Pen again. And thank you for bringing us the Vegemite! Regards, Janny More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

After staying at the Zing hotel in Phnom Penh, this hotel was much nicer! The friendly staff upgraded my room (clean room, big bathroom, seperate shower), with a nice balkony overlooking the courtyard with a big heated swimming pool (a cool swimming pool would have been a tad nicer in the extremely hot weather of Phnom Penh in May). While... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Roel v, thank you for your recent review of our property. We really appreciate your positive comments. Looking forwrds to see you in the near future. Best Regards, Janny More 

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