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The Billabong Hotel

3.0 of 5 5, Street 158, Phnom Penh, Cambodia
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Certificate of Excellence 2014
The Billabong Hotel
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The Billabong Hotel
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544 reviews from our community

Traveler rating
    206
    238
    72
    19
    9
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109
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We travelled here with our 1 and 2 year old daughters,owners and staff were very friendly, close to everything that Phnom Penh has to offer and good value for money.Has a nice swimming pool to cool off in at the end of the day,laundry service around the corner and clean and comfortable beds.Would recommend this hotel to singles,groups and families.

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Dear Johnooo, and thank you for posting your 4 star review of our property. So glad to hear you enjoyed everything and yes, i agree that the pool is the excellent way to finish off at the end of the day. Please come back and visit again soon! Regards, JAnny More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in the family room in Room 30 from 30 Nov to 3 Dec with my hubby and two boys, 4 & 7. Though the place is far away from many shops, the room is very big and clean. The beds are really comfortable and the breakfast was sumptuous. We especially loved the bacon. The only minus point is... More 

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Dear EuErn, thank you for posting your review after your recent stay. I'm glad to read that you enjoyed our property for the most part and apologize about the lack of elevator. For guests who have the difficulty with the stairs, please request on the Ground Floor. Thank you and we look forward to welcoming you back soon. Regards, JAnny More 

London, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay at the Billabong Hotel in Phnom Penh and again it did not fail to impress. As with other reviewers we would agree that this is a great little oasis in the middle of quite a chaotic area of Phnom Pehn, near the central market, and the solitude you feel when there is fantastic and most... More 

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Dear Paul&Claire, and thank you for posting such a wonderful review of our humble little oasis! We love having you come to stay with us and we appreciate you taking the time to post this review. Thank you for your loyalty to our hotel and we'll see you again soon! Regards, JAnny More 

Washington DC, District of Columbia
Top Contributor
133 reviews 133 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A couple of reviews below call the Billabong Hotel an oasis, and I'll jump on that bandwagon: it's a remarkably quiet place in the middle of bustling, chaotic Phnom Penh. The Billabong was the first place we stayed in Cambodia, and it was a lovely place to start our journey. The staff was friendly and helpful — they even helped... More 

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Dear Sweetbippy, what a GREAT title for your review! Certainly stands out and we do appreciate it! So glad to hear you enjoyed everything and apologize about the wifi. We have checked the wifi issue for you - and we already installed another new reuter into the property so hopefully the next time you stay, you won't encounter that issue.... More 

Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

We started and ended our three-week trip to Cambodia at the Billabong Hotel. I would definitely recommend the place to anyone visiting the country. Clean, comfortable rooms. Peaceful, relaxing atmosphere. Friendly, efficient staff. Good value for money. And an excellent breakfast spread to get you ready to venture into the heat and bustle of the town. The hotel is tastefully... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Laoxie and thank you for reviewing our hotel and indeed giving us 5 stars! It's always wonderful for our team to see the reviews especially when we see that we have earned such a fanatastic review from someone who used this experience to write their first review! We enjoy having a mixture of nationalities to come to stay with... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This was our College's second stay at the Billabong in 2 years. Larry runs a beautiful Hotel, we liked the tasteful updated additions. There was nothing too little or too large that the Hotel did not meet for our group. Service was very good. The pool is amazing, able to accomodate many. There are no lifts though so make sure... More 

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Joanne K and thank you so much for posting such a wonderful review! It's really nice to hear that not only did you enjoy your recent stay with us, but also that everything went to plan. We are hugely popular for schools groups which come over here to support Tabitha Organization and we love having them to stay. We... More 

Dublin, Ireland
Top Contributor
90 reviews 90 reviews
56 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stepping from the bustling and frenetic activity of downtown Phnom Penh into the calmness of the Billabong Hotel is a very welcoming experience. Outside - noise, heat, traffic, hustlers, as well as many must-see attractions. Inside - quietness, a swimming pool with poolside bar and restaurant, and comfortable rooms overlooking the pool. Can't think of a better way to use... More 

Was this review helpful? Yes 1
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Dec105 and thank you for not only reviewing our hotel but also giving such an in-depth review. We look forward to welcoming you back here soon. Regards, Janny More 

Saskatoon
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here from Nov 7-10 and found the rooms clean with a great shower and tons of room (would be great for a family). Central to all the sights. We walked everywhere including the Central market and waterfront but a tuk tuk ride is easy and inexpensive ($1-2). The pool was an excellent reprieve after a busy day of touring... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Dear Prariegal, and thank you for posting your positive review here. We love to read them all and are glad to read that you found our hotel to be a 'Hidden oasis". We're really pleased to have made your stay so successful and enjoyable and we look forward to welcoming you and your girlfriends back again soon. Regards, Janny More 

Niagara-on-the-Lake, Ontario
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's been three years since I last stayed at the Billabong, (and in Phnom Penh), and it's just a efficient and friendly as it was then. The new extension provides more rooms, and the hotel was bustling with activity on the weekend. The breakfast buffet is adequate, but if you want a decent coffee, you'll need to pay $3 extra... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Calypso88, and thank you for posting your 4 star review here. We love to receive all comments but especially those when our guests say they are repeat guests and come and stay with us time and time again. Please come back soon! Regards, JAnny More 

Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A great oasis in the chaotic heat near Central market in Phnom Penh. Nice clean rooms with aircon and an outdoor pool and restaurant. There is WiFi although not that strong. Two harmless cats patrol the pool area and at dusk bats starts overflying the pool in search for mosquitos. Nice and helpful personnel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Bong1, General Manager at The Billabong Hotel, responded to this review

Hello Jonas A, and thank you for posting your 4 star review of our hotel. We love checking the site daily for new reviews and are happy to see we are getting mostly 4 and 5 star reviews! So glad to read you enjoyed your stay and in addressing your comment about the cats and the bats. We also enjoy... More 

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Additional Information about The Billabong Hotel

Address: 5, Street 158, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Billabong Hotel 3*
Number of rooms: 41
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Also Known As:
Billabong Phnom Penh
Hotel Style:
#9 Business Hotel in Phnom Penh
#12 Family Hotel in Phnom Penh
#17 Romantic Hotel in Phnom Penh

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