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Monsoon Boutique Hotel

3.0 of 5 #53-55 E, Street 130, Psar Kandal I, Khan Daun Penh, Phnom Penh, Cambodia
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Monsoon Boutique Hotel
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Monsoon Boutique Hotel
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116 reviews from our community

Traveler rating
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    63
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    4
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5
39
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Utrecht, The Netherlands
Contributor
15 reviews 15 reviews
11 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Stayed at the hotel for two nights with a friend. Location is great, rooms are clean, but that is about it. Most of the rooms don't have windows and are veryyy noisy. The staff doesn't speak any English and the breakfast is very poor. But the unfriendly staff is the worst part about the hotel.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Pro's: This boutique hotel is definitely on a good spot. The reception was helpful during our arrival, gave us a good rate for a twin room, the room itself was clean and had a good shower. Cons: Worst service. In our 2 months of traveling through SEA we have never been angry with hotel employees but here it was so... More

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Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel was in a convenient location, a short walk from where our bus stopped coming from Siem Reap. We arrived at night, and were lucky enough to find the hotel just as there was a power outage! This delayed our check in as the computer system was down, no fault of the hotels of course, and the staff were... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 6, 2014

I spent a night at this hotel in late September after reading reviews on tripadvisor. - The staff were very helpful and arranged transport to Siem Reap for the following day. - The hotel is located within walking distance of the tourist area around the riverside of Phnom Penh, Royal Palace and the Silver Pagoda. Restaurants and bars are all... More

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Randylim, Owner at Monsoon Boutique Hotel, responded to this review

Dear Guest, It sounds like you truly had a blast! Thank you so much for the fantastic comments. We are all about creating authentic experiences and I’m so happy you took a chance on us and allowed us to exceed your expectations. We hope to see you back here again soon! Regards, Leakhena Ya More

Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 6, 2014

Room was nice but en suite drains caused horrible smells. Cleaning staff proceeded to scream outside our room early each morning. (Rooms further down the corridor should be fine.) Breakfast was limited. On the positive staff where always smiling! And it was in a very convenient location! Wifi comes and goes and is not very fast. Overall ok for short... More

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Randylim, Owner at Monsoon Boutique Hotel, responded to this review

Dear Guest, Thanks very much for sharing your experience with us and other travellers here. Interrupted sleep can easily change a hotel stay from great to poor, and I’m so sorry it happened to you. I will review issues you have noted and take steps to make appropriate correction. It is wonderful to hear that you enjoyed our location and... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 27, 2014

Advantages: Beatiful design of the rooms and big as well. Friendly staff, willing to help you with arranging bus tickets etc.. Great location, bars and restaurants and temples are within walking distance. Disadvantages: Second night the booking wasn't registered by the staff. One of the rooms didn't not have cold water, took a while before we got switched to another... More

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Randylim, Owner at Monsoon Boutique Hotel, responded to this review

Dear Traveller, Thank you so much for sharing your experience here. It is wonderful to hear that you enjoyed our design, location and our team made your stay a success. I’ll be sure to pass your comments on to them, they’ll be thrilled! And I’m so sorry that our cold water was uncomfortable for you. Thank you and we hope... More

Madrid, Spain
Top Contributor
62 reviews 62 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 11, 2014

After booking by internet a room in that hotel they told us that we had paid little money for the room so we had to bargain and pay an extra. It's not the first time that it happens to us that one receptionist doesn't agree on the price estated on the voucher. We are already used to it. After paying... More

Was this review helpful? Yes 2
Randylim, Owner at Monsoon Boutique Hotel, responded to this review

Dear Guest, I was very upset to read your posting about your recent stay with us and please allow me to apologise. I have checked in detail the issues that you raise. I am sorry that you were inconvienced regarding the confusion for the cost of extra bed at USD1. There was an error on our partner's online reservation website,... More

Halifax
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 10, 2014

Have just returned from a 3 night stay here and have great things to say about this Hotel. Upon arrival we were given a refresing drink and cold towel whilst we waited to be checked in. The staff were friendly, polite and English was relatively well spoken. The value for money was good. Our room on the 3rd floor was... More

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Randylim, Owner at Monsoon Boutique Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at Monsoon Boutique Hotel and for taking the time to give us this wonderful comments. I am pleased to read that your overall stay was a success and that the location was suitable for your needs. It is always a pleasure to receive such positive feedback regarding our staff performance.... More

Kuching, Sarawak, Malaysia
Reviewer
3 reviews 3 reviews
389 helpful votes 389 helpful votes
5 of 5 stars Reviewed September 1, 2014

I spend 2 nights in this hotel, staffs was great and helpful. They can arrange transportation around Phnom Penh and also from Phnom Penh to Siem Reap. Room are clean and quiet. Most of the tourist attraction places are around the hotel.

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Randylim, Owner at Monsoon Boutique Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. We very much appreciate your kind words, your positive feedback and are delighted that you enjoyed your time with us. It is our pleasure to go above and beyond for our valued guests. We value your business, and look forward to another opportunity to see you again at Monsoon... More

Tuggen
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 30, 2014

We stayed 2 nights in the Hotel and we were very much satisfied. The Staff was very helpful with printing our boarding passes and visa documents. The room was very nice, also the bathroom has a nice design. The only minus is that there is a strange smell coming out of the sink. Although they had an incent stick to... More

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Randylim, Owner at Monsoon Boutique Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write a review about your recent visit to Monsoon Boutique Hotel. I am delighted that you enjoyed your stay and we have noted your comments about the smell from the sink which we are addressing. We look forward to the pleasure of welcoming you back in the near future. Regards,... More

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Additional Information about Monsoon Boutique Hotel

Address: #53-55 E, Street 130, Psar Kandal I, Khan Daun Penh, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Monsoon Boutique Hotel 3*
Number of rooms: 21
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