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Villa Salt Independence

Certificate of Excellence
3.5 of 5
Hotel website
No.4, Street 294 | Sangkat Boueng Keng Kang 1, Chamcarmon, Phnom Penh, Cambodia (Formerly Away Villa Salt Phnom Penh)
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Villa Salt Independence
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
saratermen Malmo, Sweden
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48 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (8)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (17)
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A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for one night because we made a mistake and we booked two nights before than the actual arrival day. None of it was refunded and we needed to pay another night. Of course we understood this since it was or mistake. After all the talking we decided to stay there and take a swim, later... More 

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awayvillasalt, General Manager at Villa Salt Independence, responded to this review

Thank you for your review, and I apologise for your experience at the swimming pool. Occasionally our hotel like every hotel in Phnom Penh experience issues with vermin, Cambodia being an emerging country does not have the same garbage collection ability that western countries especially have and as a result we at times need to deal with vermin. Our hotel... More 

Malmo, Sweden
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The positive: - Very nice room with comfortable bed - Both air-condition and fans in the ceiling in the suite - Good breakfast - Good location - Tuk tuk always right outside the hotel The negative: - Some members in the hotel staff were distracted and didn't seem to have things under control. Other members of the staff were the... More 

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awayvillasalt, General Manager at Villa Salt Independence, responded to this review

Thank you for your review and positive comments. However I do apologise that some of our staff services were not up to our usual standard, we have recently lost a couple of experienced staff and new people have been in training to become familiar with the hotel. The restaurant is not operating at present due to low season however I... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The reason we chose Villa Salt was the high rating here in trip advisor. Honestly we were so surprised of the low level of service - especially the low quality of breakfast. We were traveling throughout Asia for 5 weeks and we have stayed in much better Hotels with much, much better service, facilities and breakfast. The highlight: a rat... More 

Was this review helpful? Yes
awayvillasalt, General Manager at Villa Salt Independence, responded to this review

Thank you very much for your comments. I apologise that your experience was not up to our usual high standard, unfortunately in the past month we needed to replace a couple of experienced staff who had been with us for sometime with new people who during your stay were not as familiar with the hotel at that time, they are... More 

Siem Reap, Cambodia
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Was pleased to have picked Villa Salt on our last stay in Phnom Penh last week. The rooms are good, the location is prime and the rest is absolutely good value for money but the experience ruined by staff who just don't seem to care much about guests. We arrived at 5pm to the hotel after being out the afternoon... More 

Was this review helpful? Yes
awayvillasalt, General Manager at Villa Salt Independence, responded to this review

Thank you very much for your comments. I apologise that your experience was not up to our usual high standard, unfortunately in the past month we needed to replace a couple of experienced staff with new people who during your stay were not as familiar with the hotel at that time, they are now fully trained and providing the service... More 

Sunshine
1 review
5 of 5 stars Reviewed June 5, 2015

My husband and I stayed here for 4 days in April 2015. The staff were very obliging and friendly. They organised a taxi pickup and return to the airport for us which was great. The breakfast was lovely and served in an outdoor area near the pool. Our room was tastefully decorated and very comfortable.Tuk Tuks are available out front... More 

Review collected in partnership with this hotel

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awayvillasalt, General Manager at Villa Salt Independence, responded to this review

Thanks for your very kind feedback it is much appreciated, we strive to provide a the type of experience that you enjoyed. Hope to see you again.- Ian Chenoweth General Manager More 

1 review
5 of 5 stars Reviewed March 30, 2015

We stayed 3 nights in a very comfortable family suite. The included breakfast was excellent. You walk through the entrance into a secluded area with greenery that is a nice area to relax away from the noise. The staff is very friendly and accommodating. I would definitely recommend to friends.

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Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed here 4 nights with family of 5. Perfectly located for visiting Phnom Penh. Great family room with small kitchenette, great living room with cosy couch and very spacious, double bedroom and 2 separate bathrooms. TukTuk & good restaurants at the doorstep making trips into the city very easy. (Try restaurant 'the lost room') Breakfast with 3 choices: continental,... More 

Was this review helpful? Yes 1
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed February 5, 2015

We stayed here for 3 nights in feb. The room was clean and tastefully furnished, spacious and well serviced. Greeted with a cool drink on arrival and smiling khmer staff. We have enjoyed the breakfast and the selection to choose from. Would stay again and highly recommend.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 22, 2015

Really appreciated the helpful front desk staff Ms. Voleak. Lovely property! Would recommend for leisure or business travel. Convenient location and relatively quiet, an easy walk to all the amenities.

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1 review
4 of 5 stars Reviewed January 16, 2015

A great, peaceful stay in one of the apartments. The rooms were large, comfortable and tastefully decorated. The breakfast was good and staff friendly and efficient. The pool was small and too cold for us to use but the weather was unusually cool during our stay. It was only a 2 minute ride to the palace and 10 minutes to... More 

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