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All 206 Phnom Penh hotels

Juliana Hotel Phnom Penh

3.5 of 5 Hotel   |   16 Juliana 152 Rd., Sangkat Vealvong Khan 7 Makara, Phnom Penh 12000, Cambodia
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Juliana Hotel Phnom Penh
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56%
Ranked #94 of 206 hotels in Phnom Penh
A recent review
3 of 5 stars Reviewed March 20, 2014
zeynabozbek Camberley, United Kingdom
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247 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
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English first
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 7, 2014

A good hotel is key to a successful visit to a new city. You are supposed to be able to trust them to look after you so you don't get into trouble and want to come back. The last of many broken straws of this hotel was when we asked them to book a taxi, they didn't book one of... More

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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 26, 2014

THIS IS DEFINITELY NOT A 4 STAR HOTEL. We stayed at this hotel in March 2014. The reception area is so small you can barely swing a cat in there. We arrived at around 11 p.m. No staff around EXCEPT FOR ONE MAN at the reception desk who handed us our keys. We had to lug our suitcases up to... More

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Camberley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2014

The hotel was undergoing refurbishment after a fire, when I stayed there, so small temporary reception. Also fully booked by large Korean tours, so was difficult to find seating at dinner and breakfast. Otherwise quiet location. Breakfast not as good as other hotels in Cambodia.

Was this review helpful? Yes 1
Fresno, California
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 10, 2014

Spent 3 nites at the Juliana hotel, it was comfortable, quite and pleasant. Staff has very limited English and only 1 menu for the entire restaurant! The hotel is a good value and would stay there again. $3 tuk-tuk ride gets you most any where including the tourist area along the river (many nice restaurants and shops). US dollars are... More

Was this review helpful? Yes 2
Wichita, KS
Top Contributor
73 reviews 73 reviews
46 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed January 17, 2014

I don't know what we paid, since our cost was included in our program. However, this might have been the best hotel we stayed in Cambodia...which may not say too much. Clean spacious room. Nice pool. I don't remember having any problems with the wifi. We organized a van to the killing field through the hotel, and felt that it... More

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Auckland
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 17, 2014

We stayed in this hotel twice, each time for one night. It was arranged by our travel agent as part of a tour. Previously we stayed at Eureka Villas (which I have reviewed) and I much preferred Juliana, definitely a grade up. The reception area is off to the side and up a couple of steps but the hotel staff... More

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Newman, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 27, 2013

We had a bad experience on our 1st day of our 3 night stay here. We had been traveling for 4.5 weeks thru Australia, Vietnam & now Cambodia our son was tired & emotional (he is 2.5years old) someone at reception made fun of him & teased him while he was crying, that was unacceptable. We let the manager know... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2013

Our room was beautiful at the Juliana hotel, I'm not sure why it's been given such bad reviews! We loved our room which was very comfortable. Breakfast was a let down, except the omelette which was nice. If you want to be near restaurants etc then don't stay here. We journeyed via tuk tuk to the riverside the first night,... More

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Livingston, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 24, 2013

This is our second stay at the Juliana and yes of course we were dismayed to find out that the hotel had had a fire that demolished the reception and dinning room but do you know we find that out of what must be a very distressing time for management and staff ,we have been treated to the very same... More

Was this review helpful? Yes 2
Geelong, Australia
Senior Reviewer
7 reviews 7 reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 13, 2013 via mobile

We have stayed at a multitude of hotels in Asia since leaving home last month. When we arrived at Juliana we were not told they had had a fire and not informed they were rebuilding. There was no proper entry and the Reception area was just an office desk and no air con, just a fan that was so noisy... More

Was this review helpful? Yes 2
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Additional Information about Juliana Hotel Phnom Penh

Address: 16 Juliana 152 Rd., Sangkat Vealvong Khan 7 Makara, Phnom Penh 12000, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Juliana Hotel Phnom Penh 3.5*
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Also Known As:
Juliana Phnom Penh
Phnom Penh Juliana Hotel
Juliana Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
82

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