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Hotel Cambodiana

3.5 of 5
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313 Sisowath Quay, Phnom Penh, Cambodia
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1 room 1 guest
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Hotel Cambodiana
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321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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  • Danish first
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English first
  • All months
    (321)
  • Mar-May only
    (82)
  • Jun-Aug only
    (69)
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    (68)
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    (102)
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Vientiane, Laos
Level Contributor
14 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a business trip. Good location. OK Service. Not a luxury place. B/F was more than average. Some local language issues with the staff, otherwise the staff was helpful. Only advisable if for a short business trip.

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Hanoi, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I was previously a member of the Physique gym at the Cambodiana Hotel for a couple of months. The men's locker room was always dirty. The worst were the showers. On more than one occasion, the soap dispenser would be empty for almost a week. I don't think they ever really clean inside despite having only two showers for male... More 

Was this review helpful? Yes 1
DOSM_HotelCambodiana, General Manager at Hotel Cambodiana, responded to this review

Dear Sir/Madam, I would like to begin by thanking you for considering our gym while you are in Phnom Penh. I wish to also thank you for taking your time to provide your feedback of our service and facilities, even though it is not very flattering. In fact, we experienced an unusual high turnover at the gym recently which has... More 

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prth
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

I landed in Phnom Penh and this hotel was recommended to me by a person I met on the plane, it was a short stay and the hotel was just outside my budget, but as it had a pool I decided to stay. The room was not the most modern or impressive for the price, but what got me unhappy... More 

Was this review helpful? Yes 2
DOSM_HotelCambodiana, General Manager at Hotel Cambodiana, responded to this review

Dear Mavstart, Good morning. I would like to begin by thanking you for taking your precious time to provide a feedback about your stay at Hotel Cambodiana. I would like to express our sympathy for any inconvenience caused by the alleged loss of your money. After reading your report, I have immediately instructed the department concern to do an investigation.... More 

Sheffield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel Cambodiana is a landmark of the city and looks imposing but the rooms are now showing their age. The room I stayed in was nicely laid out, with a lounge area downstairs and an L-shaped staircase leading to a double bed upstairs. However, their was a musty smell that suggested the room hadn't been ventilated for a while. On... More 

Was this review helpful? Yes 1
DOSM_HotelCambodiana, General Manager at Hotel Cambodiana, responded to this review

Dear Jonathan, I would like to begin by thanking you for taking your time to provide your feedback on our service and facilities. I truly appreciate and would like to thank you once again for your kind comments regarding the service rendered by our staff, and our breakfast. We are very proud of this. I will share your comments with... More 

Princeton,NJ
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is gorgeous from the outside. But it's very dated inside. My room, which faced the river (which I don't recommend paying extra for), smelled like smoke and the carpet was dirty. The bathroom was not great. The breakfast was included but not that great of a selection. The exercise room is accessible through a dark, dreary basement-like hallway... More 

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DOSM_HotelCambodiana, Manager at Hotel Cambodiana, responded to this review

Dear Mr. Mathew, I wish to thank you for your review of our service and facilities, even though it is not very flattering. I have taken note of your comments, and have traced the room number where you have stayed, and we will address these issues immediately. For the past few years, the team and I have been working to... More 

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Well located right near Mekong River, and a quick Tuk Tuk ride a few minutes to Naga World Casino. Close to city area and most food areas. Good facilities, restaurants, fitness centre and swimming pool area

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DOSM_HotelCambodiana, Manager at Hotel Cambodiana, responded to this review

Dear DASSL, I wish to thank you for taking the time to write your review of the Hotel's location, facilities and services, which pleased me a great deal when I read it this morning. As a Manager, this is the sort of experience we wish on our esteemed guests. We certainly agree with you that our location in Phnom Penh... More 

Hawley Beach, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel for 2 nights in July , the first room they took us to smelled strongly of cigarette smoke , so asked to change which they obliged. Nice breakfast, pool area ok for a cool down, but the general public can pay to use the pool so was quite crowded with families on one of these days.... More 

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DOSM_HotelCambodiana, Manager at Hotel Cambodiana, responded to this review

Dear Ms. Tracie, Let me begin by thanking you for your review of the Hotel, and for letting us know of the issues related to smoking. Let me assure you that I will be looking into the smell in the first room you were assigned, and into the tidying-up at the Poolside bar. Regarding the bathers from outside the Hotel,... More 

Gurgaon, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

Extremely great location! with fantastic staff and great food! The hotel is a real value for money and the service was also very prompt with courteous staff - though they are not very fluent with english but great value for money

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DOSM_HotelCambodiana, Manager at Hotel Cambodiana, responded to this review

Dear Mr. Gopi, I wish to thank you for taking the time to write your review, which pleased me a great deal when I read it this morning. As a Manager, this is exactly the sort of experience we wish on our esteemed guests such as yourself. I hope that your travels will bring you once again back to Phnom... More 

darwin
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 8, 2015

I have been a member of the Cambodiana Hotel Physique Club for a few months and recently took my son to join also, then on the last occasion we went to swim at the Cambodiana on the 18th May 2015 my locker in the changing room was broken in to and my wallet stolen. The hotel staff along with the... More 

Was this review helpful? Yes 2
DOSM_HotelCambodiana, Manager at Hotel Cambodiana, responded to this review

Dear Mr. Tony, I would like to express our sympathy for any inconvenience caused by the alleged loss of your wallet. In the days since the incident, we have continued our investigation internally and went over all of the camera footage to see who had accessed the locker room prior to the discovery of the loss. We have also searched... More 

Farnborough, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 8, 2015

Firstly on about the 18th of March I went there for one of my first times after joining on advise from my dad, firstly they took over a week to print my membership card. Anyway on the 18th we went for a swim in the pool for an hour or two came down to find people rushing around the locker... More 

Was this review helpful? Yes 2
DOSM_HotelCambodiana, Manager at Hotel Cambodiana, responded to this review

Dear Sir, Thank you for your comment. However, with regards to the alleged loss of your father's wallet, we have in the days since the alleged incident, continued our investigation internally and went over all of the external camera footage to see who had accessed the locker room prior to the discovery of the loss. We have also searched everyone,... More 

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