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Sunway Hotel Phnom Penh

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1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
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Sunway Hotel Phnom Penh
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Sunway Hotel Phnom Penh
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542 reviews from our community

Traveler rating
    153
    276
    93
    16
    4
See reviews for
43
165
62
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

A very welcoming start to our honeymoon, excellent organisation by Kuoni and met/transported by Asian Trails to the hotel. We were made very welcome by all the staff; bell boys, front of desk, room cleaners and bar/restaurant team. Decor and rooms were from a previous era, near French colonial but good sized, clean and everything you needed. A very pleasant... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Bergen, Norway
1 review
3 of 5 stars Reviewed 1 week ago NEW

The staff in the restaurant could be a little more friendly and helpful during breakfast and the quality of the food was below what one would expect from a 4 or 5 star hotel. The room we stayed in was clean and spacy.

Review collected in partnership with this hotel

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Portsmouth uk
Top Contributor
64 reviews 64 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was ok but had the worst breakfast on the whole tour, not helped by a sullen omelette chef, usually I have a chat with the chef while they are cooking my omelette but he walked off when I tried to talk to him, I took the hint, the service in the bar was very slow. The hole hotel... More 

Was this review helpful? Yes 1
Plano, Texas, United States
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Friendly staff, clean rooms, very good gift store, and located directly across from United States Embassy. The rooms, while clean are in dire need of an update in decor and amenities. They look like an older La Quinta Inn if comparing to US hotels. The breakfast buffet could use a little jazzing up as well compared to other offerings I... More 

Was this review helpful? Yes 1
Montreal, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for business, three nights. Welcoming hotel with amicable staff. The room was not the most modern in decor, however the room was clean and the bed was quite comfortable. I appreciated the flat screen TV and access to networks such as CNN. Breakfast included a decent variety of items. The location was central with Riverside within walking... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Location is good which I can just walk to river place. Staff was very friendly and helpful. Room not modern but very clean. I like the 12 to 12 spa was reasonable price and good. I enjoyed happy hours at their lounge every night 50% good deal. Will return for sure.

Was this review helpful? Yes 1
Street, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location (easy walking distance to bars and restaurants by the riverside and markets not to far away either), nice friendly and helpful staff, pleasant hotel to stay in....only negative is the the rooms could do with being brought up to date. All in all a good hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Top Contributor
88 reviews 88 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had two nights here as part of a small group tour. Hotel seems well able to cope with even large groups and was popular with Europeans when we were there. Location good and plenty to see. Close to most of the highlights. Large room and nice breakfast. Excellent bar. Tip? Take a tuk tuk but negotiate fare first.

Was this review helpful? Yes 1
Reading, United Kingdom
Top Contributor
55 reviews 55 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent two nights here during a three week tour. Very good location for attractions in Phnom Penh. Modern building very good facilities a bit lacking in character but overall I would recommend this one, for convenience and ease. Be aware like most hotels here the bar closes at 23:00.

Was this review helpful? Yes 1
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Graham F, We would like to thank you for your kind comment on Tripadvisor. This comment will help us to upgrade our product and service. We look forward to welcoming you again to our hotel. The Management. More 

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I go to this hotel few times a year. Warm welcome begin from the door men at the entrance. The welcome never stops. The staff of this hotel are so wonderful, they will make you feel happy during the stay. It is the staff that make me to go to this hotel time after time. The restaurant and bars are... More 

Was this review helpful? Yes 2
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear TissaSilvalondon, Thank you for your valuable comment and feedback. We are very grateful for your appreciation of our services and always a great pleasure and rewarding to receive positive comments. We hope to see you again soon. The Management. More 

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