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All 208 Phnom Penh hotels

Sunway Hotel Phnom Penh

4.0 of 5 Hotel   |   1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
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Ranked #39 of 208 hotels in Phnom Penh
A recent review
4 of 5 stars reviewed 2 days ago
Lola008 Pulborough, United Kingdom
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439 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Pulborough, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very busy tourist hotel. Rooms good size, clean little tired in places. Breakfast very busy but staff try hard to seat you. We had 2 nights there & ate in both nights , food good & staff friendly. The lifts were not working when we were there had to use the service lift no real problem,& they gave us some... More

Was this review helpful? Yes
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Lola008, Thank you for your kind review on Tripadvisor. We are glad that you have enjoyed your stay previously. Please accept our sincerest apologies on the problem with the guest lifts which have been fixed long ago since then. On behalf of the hotel team, we would like thank you again for your review and we hope that you... More

Munich, Germany
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I had the pleasure to stay at the Sunway Hotel in Phnom Penh: simply a great hotel. The staff is extremely nice, always ready to help. The room was great, without excessive "show" as you may find in Asia. And the location is more than central. A very good, simple but still 4 to 5 stars hotel. Do not hesitate,... More

Was this review helpful? Yes
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Citiworld, Thank you very much for your kind review on Tripadvisor and we are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you again to Sunway Hotel Phnom Penh. The Management. More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very welcoming hotel with good customer services. The bedroom cleanliness is excellent and the location of the hotel is spot on for any tourist in Phnom Penh. This is an hotel I will love to stay when I visit Cambodia again. Please keep up the excellent customer service experience and thank you to all the staff for... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Nurudeen O, Thank you for your kind review on Tripadvisor and it is such a pleasure to receive such positive feedback from our guests. Your kind comments inspire us to strive harder in servicing our guests, so they would be a regular guest, like yourself at Sunway Hotel Phnom Penh. The Management. More

Kuala Lumpur, Malaysia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 10 days 9 nights during Ramadan 2014. - Prepared sahur menu and delivers to room at 3am in the morning. - When got bored of the menu options, requested other items on the menu and was accommodated without any extra charge. - On days when there are other Muslims, buffet was prepared at 3.30am! Buffet menu and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear SurayaZainudin, We sincerely appreciate you taking the time to give us your feedback. It is through feedback as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope you will give us the opportunity of welcoming you again soon. The Management. More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I come to Phnom Penh on a monthly basis! Staff are friendly as well as the Managers. The bar is also for non-alcoholic drinker like me!! Usually recommend to friends. Location is secured and near the mekong river and night market!

Was this review helpful? Yes 3
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear AnnieAdviento, Thank you for your feedback and it is always a great pleasure and rewarding to receive positive comments. I hope we are able to welcome you back again soon. The Management. More

Tucson, Arizona
Top Contributor
60 reviews 60 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights at this hotel with our tour group and found the rooms clean and service good. Nice restaurant with pretty good food. Location was nice for us as we like to walk. On our free time (when not with the tour group) we walked to the nearby hill to visit Wat Phnom, then to the amazing Central... More

Was this review helpful? Yes 5
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear barbara361, Thank you for your valuable feedback and support. Our team is very grateful for your appreciation of their services and its always a great pleasure and extremely rewarding to receive positive comments. We hope we will have the pleasure of welcoming you back to the hotel again soon. The Management. More

Dili District, East Timor
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Your staff honesty is very help full and also kindly hospitality to all guest and be in mind that every guest will have different views so.. we are suggestion you for more showing the guest on promoting use a sauna bath and also the swimming place.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Meritadejesusmar... We sincerely appreciate you taking the time to give us your feedback. It is through feedback as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope you will give us the opportunity of welcoming you again soon. The Management. More

Nai Yang, Thailand
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I went for meeting with my team of 10 people. Everything went smooth for whole stay. Good location, nice food. staff very friendly and helpful. Absolutely will use this hotel for our next meeting in September 2014 again. Thank you Sunway team for take care all of us.

Was this review helpful? Yes 3
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Mayo A, Thank you for your wonderful review and support. We are most delighted to read that you are impressed with our hospitality services. We look forward to welcoming you back to our hotel. Regards, The Management. More

Kuwait
Top Contributor
64 reviews 64 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I just stayed at the Sunway Hotel in Phnom Penh for one night. I booked a deluxe double room with a balcony. The room was a good size and the balcony was very large. The breakfast was very average and the service in the lounge bar at night was terrible. I had to call the waitress for a menu twice,... More

Was this review helpful? Yes
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear cygnetboy, Thank you for taking the time to post your review and it is always a great pleasure to know we have a wonderful support like you with us. We will looking into the quality of our service and already we have bring to this to the department's attention. Once again, thank you. The Management. More

Sydney, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Food at the hotel is crappy and overpriced for a buffet, with little to no influence on local cuisine. The rooms are small and stuffy, the AC isn't quiet so we are sleeping half nights waking up because of the noise. The place looks like a cheap motel from the 70s and needs a complete revamp. Staff are ok, yet... More

Was this review helpful? Yes
SunwayHotelPhnomPenh, General Manager at Sunway Hotel Phnom Penh, responded to this review

Dear Jess S, Thank you for taking the time to share your experience with us. We appreciate your feedback very much since it will enable us to further improve our services, facilities and focus on staff training. We hope to be able to welcome you back to our hotel in the near future. The Management. More

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Additional Information about Sunway Hotel Phnom Penh

Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
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Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#11 Luxury Hotel in Phnom Penh #12 Spa Hotel in Phnom Penh #18 Business Hotel in Phnom Penh #27 Romantic Hotel in Phnom Penh
Hotel Class
Official Description (provided by the hotel)
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 
Number of rooms
138

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