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Raffles Hotel Le Royal

Travelers' Choice award winner
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92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh, Cambodia
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Raffles Hotel Le Royal
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Raffles Hotel Le Royal
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1,330 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

On a business trip for 3 days. Staff were welcoming and very helpful. Arrived earlier than expected and they kindly sat me down in the lobby with a cold drink followed by coffee as they made up my room. Very happy with my room on the 2nd floor which overlooked the pool. My colleague had a room facing the street... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were just returned from a stay at Raffles Hotel Le Royal and we absolutely loved our time there. We could not fault a single aspect of the hotel and we would most certainly recommend it to anyone going to Phnom Penh. The ambiance, the decor, the service and the food were all fabulous. Staying at Raffles made our trip... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Richardjamesw2015, We are thrilled to hear that you had an enjoyable stay at our Colonial Oasis during your visit to Phnom Penh. We are pleased to see we could offer you all the service expectations and attention you needed during your stay. We hope we will have the pleasure to see you back soon with us. Kind Regards Cyrille... More 

Campbelltown, Australia
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the time you pull up to the grand entrance you immediately feel like you are in another world and about to stay somewhere magical. The hotel is like an oasis in the midst of a bustling city. The hotel feels grand, beautifully presented, very secure and immaculately kept. Personalised check in and welcome drinks are provided and you are... More 

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Charlene_veverka, We are very happy that you enjoyed your three days based with us exploring the capital of the Kingdom of Wonder. The team are appreciative of our kind feedback and look forward to welcoming you back. Look forward to seeing you again soon, Warm Regards Cyrille Carmona Hotel Manager More 

London
Contributor
16 reviews 16 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a second visit to this hotel and it seems to have grown in its charm. The staff really are a credit to the manager and are so well trained. The rooms are clean, functional but not truly five star but very good standard for this location. The meals are of high quality and dont forget to visit the... More 

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear AMLLondon, We are pleased to hear that your return to our Colonial Oasis and the team were able to offer you a comfortable experience on your second visit to Phnom Penh. We look forward to welcoming you back soon. With best wishes, Cyrille Carmona Hotel Manager More 

St. Albans, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Overall this hotel is tired, and the staff are so impersonal and not friendly and welcoming. I think they think that there hotel is so unique that they dont have to make the effort for tourists. Elephant Bar closed for renovations which was a big disappointment. Rooms dark and we had to get extra lighting installed just to be able... More 

Review collected in partnership with Raffles Hotels & Resorts

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RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Gary C, Thank you for taking the time to write about your experience with us. I am sorry to hear that we did not provide you a proper welcome and small touches were missed such asface towel. We have taken note and will rectify them rapidly. Elephant being closed we do offer the same service at Conservatory cocktails and... More 

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in Raffles in January 2014 for three nights. Wonderful property with great colonial architecture. Loved the Elephant bar and also had a fantastic dinner in the fine dining restaurant one evening which was great value for the quality we experienced. Loved the original tiling in the corridor floors and the interesting memorabilia dotted throughout the hotel of their famous... More 

Was this review helpful? Yes
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Cunning-travellers, Many thanks for your kind review. It was a pleasure to welcoming you to Le Royal, and we are thrilled to read that you enjoyed your stay with us here at Colonial Oasis. Warm Regards, Cyrille Carmona Hotel Manager More 

Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Looking for a place beaming with colonial style charme and spotless service? The Raffles in PP is the place to go. I was in one of the rooms with balcony in the back of the Hotel which Bad a perfect blend of old style and modern amenities (watch those old light fixtures!). The staff was super attentive and helpful. The... More 

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear juergen33, We are delighted your stay was so pleasant, we look forward to seeing you again soon. Elephant bar will be repoened by Mid June hope we have a chance to welcome you again soon for you to experience it. Warm regards Cyrille Carmona Hotel Manager More 

Greater Newcastle, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in the two Raffles hotels in Cambodia. both hotels were outstanding. The quality of the staff was the outstanding feature. Considered the Siem Reap Raffles better value than phnom Pehn. Great locations in both cities with staff who can quickly provide transport options. Felt very pampered!!

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Lindsay G, We are pleased that both our property and the team were able to offer you a comfortable experience on your first visit to Siem Reap and Phnom Penh.Sorry to hear we did not offer the same feel as Siem Reap We hope we can see you again and improve this With best wishes, Cyrille Carmona Hotel Manager More 

Perth, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a party of 8 we have enjoyed our stay at the Raffles Hotel. Beautiful rooms, warm welcome and amazing food. Great pool area, delicious cocktails and comfortable beds. I notice that many reviews have compared their experience with Siem Reap hotels and I must agree that some of the small details are missing. We had sweet treats in our... More 

Was this review helpful? Yes 3
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Debrah L, Thank you for sharing your experience. We are all very happy here in Le Royal that we could offer you the best possible experience during your stay in Phnom Penh. Sorry about the inconvenience about the smoking area and thank you for the comment of the offer in Siem Reap. We are Looking forward to welcome you... More 

Adelaide, Australia
Top Contributor
100 reviews 100 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Raffles is the classic colonial hotel, beautifully restored and elegant in style. Our 3 nights were delightful. Very good breakfast and we enjoyed a buffet dinner as well. Afternoon tea was okay. But always service with a smile. Everything is just a short tuk tuk ride away and with its swimming pool and gardens it was a haven to come... More 

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Tav007, Thank you for sharing your experience. We are all very happy here in Le Royal that we could offer you the best possible experience during your stay in Phnom Penh. We are thrilled to read that you also enjoyed our breakfast and dinner and fopud our afternoon tea ok. We are also please to read that you enjoyed... More 

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