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Raffles Hotel Le Royal

Travelers' Choice award winner
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92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh, Cambodia
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The World and You-25% Off
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1 room 1 guest
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Raffles Hotel Le Royal
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1,410 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Virginia, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Raffles hotel on a business trip and loved the oasis-feel of the property. I ended up eating several meals at the hotel's restaurants which have a large variety of choices and visited the spa as well. I found the service to be top-notch. The hotel itself has an old-world colonial feel, so if you're looking for modern/sleek,... More 

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Washington, DC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

The most memorable hotel experience I've had across 4 continents...the rooms are well appointed, the breakfast was better than any I've had at comparable hotels, and the customer service is exemplary. After initially going there for a business stay, I had the chance to return and relax at the spa, where Him Thany is especially notable for her superior customer... More 

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Newcastle NSW
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for three nights to attend a conference and was not surprised that this is considered one of the best hotels in Phnom Penh. The hotel is old style however the rooms are comfortable and spacious. The air conditioning is a welcome reprieve from the Cambodian heat. The food provided was very good and the breakfast buffet more... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Ron B, We are delighted to read that your conference and stay was an enjoyable one. Thank you for praise and comments on our hotel and services. We also glad to hear that you enjoyed our breakfast. We hope we can assist you in a near future to arrange another conference. Kind Regards Cyrille Carmona Hotel Manager More 

London
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's the third time we've stayed at Raffles Phnom Penh and the magic is still there. Each time I come again I wonder if it will still surprise and delight or if the novelty will have worn thin, and no, it's still right up there with one of the great hotels of the world. Interestingly this trip we also stayed... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Max25, We are delighted to hear that your third stay at our Colonial Oasis was pleasant same as your previous stay. Thank you for your kind comments regards to our colleagues and services we we will proudly share it with them. We hope to welcome you soon again Best Regards, Cyrille More 

Tokyo, Japan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

horrible sewage smell from every drainage opening in the bathroom floor clogged drainage which cannot be opened. worst internet connection, the worst i have seen in many years in Asia lizards and cockroaches in the room as soon as we checked in we had to turn ourselves into a repair-squad, calling the “engineers” (incompetent technicians) to repair pipes leaks, toilet... More 

Was this review helpful? Yes 3
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed several times at this iconic hotel for business, my last stay was in Jan this year which I was there for business meeting. I was accommodated on the new building in the State Room with balcony. I have to embrace that this hotel keeps well maintained considering the building was constructed long time ago, you almost find spotless... More 

Was this review helpful? Yes 1
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Maryasimons, We are delighted to hear that you last stay was a pleasant one same as your previous experience in our Colonial Oasis. We are very happy that you enjoyed our room and breakfast selection. We look forward to welcome you back soon. Kind Regards Cyrille Carmona More 

Cambridge, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for the duration of a conference and found the hotel to be extremely comfortable, well-serviced and with welcoming and helpful staff. My room was quiet even though it overlooked the pool and the combination of shutters and air conditioning meant it stayed a lovely temperature too, even though it was not and humid outside. The food was... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Genwen77, We are pleased to hear that our Colonial Oasis made it good base for tour business trip in Phnom Penh. We are happy to hear that you enjoy our food & beverage offer and your room. We hope to welcome you back soon so that you can try our spa as well. Kind Regards Cyrille Carmona Hotel Manager More 

Bangkok, Thailand
Level Contributor
130 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

I returned to the Le Royal after an absence of several years and it is as elegant as I remember. The staff is hand picked to provide a guest with the most friendly and attentive service you can ask for. The rooms are good sized and well appointed. The breakfast buffet is one of the best and the Elephant Bar... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear ColonelBangkok, We are thrilled you came back and visit us our Colonial Oasis. Thank you for your kind comments on our services and breakfast. The new Elephant Bar does offer a new feel and fresh look and we hope you will in the future come back to visit it and enjoy it as much has you did with the... More 

london
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for the second time this year on business for nearly a week and the hotel was excellent the staff very attentive and the facilities were everything that you would need for a business or pleasure trip - thoroughly recommend .

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
vabbin, Manager at Raffles Hotel Le Royal, responded to this review

Dear Kevinjohnh, We are delighted to hear that your second stay at our Colonial Oasis was as enjoyable and all our colleagues did look after you well we will proudly share this comments with all of them. Thank you again for staying with us again and we look forward to welcome you again very soon. Kind Regards Cyrille Carmona Hotel... More 

Hong Kong, China
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Stay here for a night. When I arrived, the manager told me that my booking was not successful and made me made another booking. After I made another booking, which both previous one and new one were non-refundable fare, they told me that the first one was actually working, and I do not need to book the second one. That's... More 

Was this review helpful? Yes 1
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear a_law2 Thank you for your review, we are sorry to hear that you have not received your refund. As you made the booking with a third party your payment was also made directly with them and the refund must be made through them as well. Unfortunately the hotel will not be able to refund when booking through a third... More 

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