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Raffles Hotel Le Royal

Travelers' Choice award winner
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92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh, Cambodia
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Raffles Hotel Le Royal
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1,381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new orleans
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel. You barely believe the hustle and bustle of Phnom Penh is just outside. The staff is great, the property is maintained wonderfully, and the suite we stayed in was immense. We ended up in the Landmark suite. Wow. My only complaint was that the pool towels were eaten up and could use replacing.

Was this review helpful? Yes
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Ajimsojka, We are delighted to read that you enjoyed our Colonial Oasis after a busy days in the city of Phnom Penh. We are very happy thatm you enjoyed our historical Landmark Suite. We hae noted your comments about the pool towel and like to apologize about this shortfall. We hope to welcome you again soon. Warm Regards Cyrille... More 

London
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We've just spent 6 nights at this really lovely hotel. The staff are excellent and go out of their way to make you feel welcome. We had a room on the second floor in the original building, overlooking the pool and not far from the lobby. It was quiet, very clean and spacious and the staff who looked after the... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Squarad, We are delighted to hear about your 6 days with us. Thank you for the comments about our Colonial Oasis and our services. We have taken note of your comments about the pool food and this is one of the Chef focus. We are glad that you enjoyed our breakfast and spa services. . We look forward to... More 

Bangkok, Bangkok, Thailand
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It is very classy colonial style with well maintenance. Just perfect decor. I just arrived yesterday in early morning known it was not check in time but staff at reception got room for me to check in without explanation about hotel rules unlike any other hotel. My room was 305 Room Room describes in hotel website only 33 sq.m I... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Annie S, We are thrilled to hear that you enjoyed our Colonial Oasis and we could assist in making your stay a pleasant one. Thank you for the kind comments about our breakfast and Elephant Bar. We look forward to welcome you soon. Kind Regards, Cyrille Carmona Hotel Manager More 

Broadbeach, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Raffles Hotel Le Royal in Phnom Penh is an amazing hotel to visit and stay. Absolutely 5 star in all ways. Its uniqueness is in its fitt out being a replica of the original Raffles Hotel in Singapore. Lots of very tall ceilings,billowing drapery, hugh ceiling fans, heavy dark wood paneling, silver urns and silver Elephants, long wide shaded walkways.... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear 813Marg, We are thrilled to hear about your experience with us. Thank you for the detailed comments about our hotel and his grounds. We are happy you enjoyed our pool and his services, Cafe Monivong and his breakfast buffet and dinner buffet as well. Sorry about the Spa room not being up to expectation but we glad to hear... More 

Tokyo, Japan
Level Contributor
237 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a top rate luxury hotel in Phnom Penh. The grounds and the building are classical. The room is excellent and the bathroom amenities are good. Breakfast is top notch quality and there is outside seating. It seems to be a particular favorite of NGO staff. The location is very good and is within walking distance to the post... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Zoglets, We are delighted to read that your stay in our Colonial Oasis was a pleasant one. Thank you for the praise about the breakfast. We look forward to welcome you back in a near future Kind Regards Cyrille Carmona Hotel Manager More 

England
Level Contributor
198 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed as party of three booking two rooms for three nights. NOW when I pay to stay at a hotel with the reputation and the cost of a Raffles hotel I expect one thing. First class in everything. On arrival we were met by the "Greeting type person" who welcomed us back as we had stayed at the hotel... More 

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Anita37, THank you for taking the time to share your experience. We are sorry to hear that we did not achieved the level of experience we should offer you we have taken note of our shortfall and will look at them in details to ensure this mistakes does not happen again. We hope we can welcome you again and... More 

Bangkok
5 of 5 stars Reviewed 1 week ago

Excellent weekend away, made fabulous by Le Royal. Food & Service t he highest standards of Quality. Loved the atmosphere of the Elephant Bar, got crowed on Saturday night, service a bit slow, it was Happy Hour!

Review collected in partnership with Raffles Hotels & Resorts

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Clive Frederick C, We are thrille to hear that you had an enjoyable stay with us. THank you for your kind comments on our Elephant Bar. Sorry to hear that the service was a little slow. We will review that matter. Warm Regards Cyrille Carmona Hotel Manager More 

Auckland, New Zealand
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I was only here for 1 night before travelling on to Sihanoukville, and boy oh boy I couldn't wait to get out. Tired old rooms and deco, musky corridors, dodgy door that didn't lock properly and my room smelt like cigarettes. I didn't feel like I was at a Raffles hotel whatsoever. There is classicly old on one hand, and... More 

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Mornington Peninsula, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

While clean and comfortable and concierge helpful, the hotel lacked intimacy and food was disappointing. Elephant bar was not atmospheric as in Siem riep and happy hour prices excluded champagnes many other great drinks.

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Alma r, Thank you for your feedback regards to your stay. We are sorry to hear that we did not match your expectation. Our happy hour is usually praised and we understand and have taken note of your comments. We hope we can have a chance to regain your trust on your next visit to Phnom Penh. Kind Regards... More 

New York City, New York
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has an old-world charm to it, and what impressed me most was was the hospitality of the staff at Le Royal, all the way from the bellhop, front desk, chef, waitress etc - always ready to attend to and answer any questions I had, and very pro-active in volunteering information. The rooms are very comfortable and spacious. My... More 

Was this review helpful? Yes
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Simalem, We are delighted to hear that you enjoyed your stay in our Colonial Oasis during your visit to the Kingdom of Wonder. We are also very happy our team overall made you feel welcome and well looked after making it your favorite place to stay during your visit to Phnom Penh. We hope to welcome you again in... More 

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