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All 223 Phnom Penh hotels

Raffles Hotel Le Royal

5.0 of 5 Hotel   |   92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh, Cambodia
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Raffles Hotel Le Royal
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Ranked #10 of 223 Hotels in Phnom Penh
A recent review
5 of 5 stars reviewed 2 days ago
Newt81_13 London, United Kingdom
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1,180 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our two nights stay in the garden facing room was exceptional - we can't fault it: from the outstanding service to the beautiful swimming pool, delicious breakfast, complementary unpacking and packing of your suitcase and more! The building is beautiful and takes you back in time especially if you step into the Elephant Bar to enjoy one of the many... More 

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Magill, Australia
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I had the privilege to stay in this magnificent hotel, back in early April. From arrival at the airport, pick up by the friendly staff in a black bmw! All the way to departure, three days later. The restaurant is amount the grandest I have experience, impeccable service, classical French food, total package of indulging. The pool and cocktails too... More 

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RafflesSiemReap, Manager at Raffles Hotel Le Royal, responded to this review

Dear Chefmeng, Thank you very much for your kind review. We are very grateful for your comments and praise on details in our services from the welcome to thedeparture. We also very much appreciate your acknowledgement about our restaurants and pool services and food. We look forward to welcome you back at Raffles Le Royal in a near future. Regards... More 

Texas City, Texas
1 review
5 of 5 stars Reviewed 1 week ago

One of the most memorable hotel stay. Staff was absolutely attentive to all our needs. Hotel location a plus in addition to been able to enjoy afternoon poolside relaxation. A memorable stay for us. Charles

Review collected in partnership with Raffles Hotels & Resorts

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RafflesSiemReap, Manager at Raffles Hotel Le Royal, responded to this review

Thank you for sharing your kind thoughts. We greatly appreciate your kind review and we very happy we could make your stay a memorable one. Our best wishes, Cyrille Carmona Hotel Manager More 

Portsmouth, New Hampshire
2 reviews
5 of 5 stars Reviewed 1 week ago

Every time I enter Le Royal I feel I am coming home, indeed to a most elegant home. The silver elephants and the polished marble floor shine as does the staff. They convey the feeling that it is a real pleasure to serve the guest. The rooms are impeccably appointed. The food is varied and delicious. In such a teeming... More 

Review collected in partnership with Raffles Hotels & Resorts

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RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Charles, Thank you for sharing your kind thoughts. We always enjoy welcoming you back to your Phnom Penh residence and look forward to the next visit with anticipation. Our best wishes, Pieter van der Hoeven General Manager More 

New Jersey
Top Contributor
73 reviews 73 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We really wanted to like this hotel, and there are many things about it that we did like, but our suite,The Executive Suite, to which we were upgraded after making a reservation for a Junior Suite, was more like a motel efficiency than a pricey luxury suite. There were few decorations in the room, a few crooked pictures, empty book... More 

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RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, Thank you for your feedback and we are sorry that you did not enjoy the upgrade to our recently renovated Executive Suite and apologies that we were unable to correct this during your visit. We are pleased that some aspects of your stay were enjoyable but have noted that you did not enjoy the Café and Elephant... More 

Bangkok, Thailand
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night and was sooo looking forward to it but what a disappointment it was. Since the stay was so short I did not talk to the management … Check-in took forever but once the receptionist finally got back he showed great competence. I can only agree with some other reviewers; one does get the feeling the FO... More 

Was this review helpful? Yes 3
RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, We are sorry that we did not meet your expectations nor have the opportunity to discuss this with you during your visit. We would like to highlight that Tuk Tuk's are unregulated in Cambodia and hence we suggest other means of transportation, first of all the hotel vehicles, which are the only vehicles that we are able... More 

Singapore
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Selected this hotel because it was rated the best. The rooms are nice, hotel is situated in a quiet location away from the hustle and bustle of the main tourist areas. However, not convenient if you want to go out for food, spa is comparatively expensive and the lift lobby to the rooms have a very funky, foul smell. Fortunately... More 

Was this review helpful? Yes 1
RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, Thank you for your review and we are sorry that you did not enjoy the Lemon Grass oil that we burn in the public areas of the hotel and it caused you offence. We usually receive positive comment and once again our sorry that you did not appreciate this. We have taken note regarding the front office... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Me and my wife just love this place and we have also stayed in seam reap ,both are nice and very traditional unlike other trendy ones that's too modern.Thank you Raffles and I love the elephant bar, especially the long legged elephants at the entrance of the bar .

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RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, It was our great pleasure to take care of you both in Phnom Penh and Siem Reap. We are delighted that our colonial charm assisted in making your visit a memorable and enjoyable one. We look forward to being of service again, Pieter van der Hoeven General Manager More 

Vienna, Austria
Contributor
16 reviews 16 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Maybe our expectations were too big after having been at the Raffles Singepore or similar places like the Oriental in Bangkok, the Strand in Yangon (when it was still with GHM Hotels) etc but we were a bit dissappointed. For these rates and in a historic place like this we would have expected more ! Everything lacks the little bit... More 

Was this review helpful? Yes 1
RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Dodo, Our sincere apologies that your recent visit did not meet with your expectations. We were very concerned in regards to your comments and are reviewing with the pool and housekeeping teams in particular. We hope that we have a chance to welcome you back to show you the improvements that have been made. With renewed apologies, Pieter van... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel in the centre of Phnom Penh. Has a lot of charm and nice to be able to feel the history. I was upgraded to a suite along with a complimentary bottle of wine and flowers which were a lovely touch. Enjoyed my fine dining dinner and wine matching across all courses. Had a swim in the pool and... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
RLR_GenMgr, General Manager at Raffles Hotel Le Royal, responded to this review

Dear Valued Guest, We are delighted that your recent visit to our Colonial Oasis in Phnom Penh was an enjoyable one and we greatly appreciate your kind review. It is a great pleasure arranging the numerous wine dinners we hold and our thanks for joining us for that. We look forward to being of service again soon Pieter van der... More 

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Additional Information about Raffles Hotel Le Royal

Address: 92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Raffles Hotel Le Royal 5*
Number of rooms: 175
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Also Known As:
Raffles Hotel Phnom Penh
Hotel Style:
#3 Business Hotel in Phnom Penh
#3 Family Hotel in Phnom Penh
#5 Luxury Hotel in Phnom Penh
#6 Romantic Hotel in Phnom Penh
#9 Spa Hotel in Phnom Penh

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