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Raffles Hotel Le Royal

Travelers' Choice award winner
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92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh, Cambodia
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Raffles Hotel Le Royal
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Raffles Hotel Le Royal
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1,314 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

From the breads and fresh, flavorful butter, through the varied, creative courses, and the star-treatment service. The impeccable presentation and genuine staff made us never want the evening to end. Worth every penny.

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Cleta12, We are pleased that our property and the team were able to offer you a comfortable experience on your first visit to Phnom Penh. We look forward to welcoming you back soon. With best wishes, Cyrille Carmona Hotel Manager More 

Fleet, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for two night as part of a three week trip. We stayed in a number of top quality hotels but this one stands out, for its style and fantastic staff. Nothing was too much effort for them. A special mention for our butler - Van Botum, a lovely person and

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Leanne M, We are delighted your stay was so pleasant, we look forward to seeing you again soon. Warm regards Cyrille Carmona Hotel Manager More 

badgworth
Top Contributor
66 reviews 66 reviews
49 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Raffles in Phnom Penh is a grand Hotel and a fine example of Raffles Hotel. The rooms,service gardens etc are perfect and the staff are impeccable. I would always recommend a Raffles Hotel and this one in particular

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear MaxBadgworth, We are pleased that our property and the team were able to offer you a comfortable experience on your first visit to Phnom Penh. We look forward to welcoming you back soon. With best wishes, Cyrille Carmona Hotel Manager More 

Kuala Lumpur, Malaysia
Top Contributor
63 reviews 63 reviews
59 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in The Raffles due to the great reviews on trip advisor. It is a beautiful old colonial hotel that gives you a feeling of nostalgia. The minute you walk it, you will love the decor. I had a suite for the night. Room was really a good size, bed was comfortable and most importantly it is clean. Only... More 

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Fasted09, Thank you for your kind comments in regards to our Colonial Oasis. We appreicate your kind review and positivity. We understand your choice and hope we can see you in one of our other Raffles with a more modern feel to them Kind Regards Cyrille Carmona Hotel Manager More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here 1 night, i came by tuk tuk park in front of hotel and have to carry luggage by myself Cold towel handed to us when we venturing to the entrace door, then herbal drink were served in elegant hotel lobby while we wait for room to be ready. About the grooming, lady staff who stand at the... More 

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear PloypailinAllice, We do sincerely apologize for the shortfall and service error you highlighted. We will be taken corrective action and thank you for bringing this to our attention. We hope to have a chance to welcome you back and regain your faith. With best wishes, Cyrille Carmona Hotel Manager More 

Nambour, Australia
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

After coming from the Raffles in Siem Reap this was a bit of a let down. (Apart from the massage by Dep which was the best I've had in a while). Although everything was top class it didn't compare to Siem Reap in service and quality. Would think twice before going back.

Was this review helpful? Yes 1
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Easygoing4566, Thank you for your review. Sorry to read that we did not achieve your level of expectations. We would be happy to contact you to know more so we could improve and hoping you would visit us again. Warm Regards Cyrille Carmona Hotel Manager More 

Berkshire
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We couldn't fault this hotel for warmth of the staff, elegant surroundings and good food. Our only gripe was our bedroom, which we felt was a bit dark and dreary, supposedly with a pool view although at somewhat of an angle! However it was extremely comfortable and well appointed. There was a notice on our balcony door asking us not... More 

Was this review helpful? Yes
vabbin, Manager at Raffles Hotel Le Royal, responded to this review

Dear FamilySP, Many thanks for your kind review. We are glad that you found the rest and relaxation by our pool. We look forward to your next visit, and your return to Le Royal. Warm regards, Cyrille Carmona Hotel Manager More 

Fowey, United Kingdom
Top Contributor
85 reviews 85 reviews
49 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here at the end of a group tour to Lao and Cambodia. The hotel is lovely and quite traditional. Its location is good for getting to the sights and walking distance to one of the biggest markets in Phnom Penh. Rooms are nice and the service excellent. Food and beverages are very expensive possibly exploiting the name and the... More 

Was this review helpful? Yes
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Gricper, It was our pleasure to welcoming you as part of your tour of Indochina, and we were glad to be part of your program. We appreciate your feedback, andwe are glad that you enjoyed your visit. We hope to see you again in a near future Best Regards Cyrille Carmona Hotel manager More 

mk
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The name says it all... you are welcomed with warmth and all the staff are so polite and know there job!! and all know how to use a camera... The food is unbeatable and the High Tea is delightful, nothing could be faulted about the place and the management team, a truely delightful experience and one to be enjoyed again!!... More 

Was this review helpful? Yes
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Matsy C, Thank you for sharing your experience. We are all very happy here in Le Royal that we could offer you the best possible experience during your stay in Phnom Penh. We are thrilled to read that you also enjoyed our traditional afternoon tea. We are Looking forward to welcome you again soon Kind Regards Cyrille Carmona Hotel... More 

Freetown, Sierra Leone
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Le Royal for 4 nights, it was an oasis of calm, a sanctuary from the hussle & bustle of the city. The staff are unfailingly courteous and polite, the food delicious, and the Singapore Slings at the Elephant Bar are simply not to be missed. We loved this hotels old school charm & elegance.

Was this review helpful? Yes
RLRHotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Annie20202014, Many thanks for your kind review. It was a pleasure to welcoming you to Le Royal, and we are happy you enjoyed our Colonial Oasis. We look forward to welcome you back so you can enjoy once agan the Singapore Sling you like so much at our Elephant Bar. Warm Regards, Cyrille Carmona Hotel Manager More 

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