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Raffles Hotel Le Royal

Travelers' Choice award winner
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92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh, Cambodia
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Raffles Hotel Le Royal
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1,358 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

The charming colonial hotel is beautiful. The location is great. Within walking distance to several sites. The staff was friendly and very accommodating. I would highly recommend the butler service. Piseth Pok went above and beyond to make our stay memorable.

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Phnom Penh
1 review
5 of 5 stars Reviewed yesterday NEW

Raffles is a hotel for old school romantics and connoisseurs of luxury and pampering. From the moment you step out of the care, you are treated like a king, made to feel important and well cared for. Thank you so much !

Review collected in partnership with Raffles Hotels & Resorts

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Bangkok
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Visited for a business conference - hotel old / colonial style - rooms comfortable enough but dated (which is the general aim of the style of this hotel). Staff extremely polite and great attitudes to want to help. Good and beverage at the high end of the scale by Cambodian standards. If the historic vibe is what your wanting them... More 

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vabbin, Manager at Raffles Hotel Le Royal, responded to this review

Dear Christian K, Thank you for your comments on your experience. We are pleased to read that your stay was an enjoyable one even if the Colonial style of the hotel was not what you were looking for. We are delighted to read that you enjoyed our food & beverage. We sorry to hear that our internet was not performing... More 

Kirkkonummi, Finland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service is unbelievably excellent. The staff does things before you expect something to be done. My wife had her sunglasses fixed during the day even we had not asked anyone to do it. The fixed glasses were waiting for us on the table in the room. Superb!

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Christian K, We ade delighted to hear that our Colonial Oasis is your home away from home and that you keep enjoying during your visit to the Kingdom of Wonder. We did also well taken note that you enjoyed the pool view room for your next visit. We look forward to welcome you home again soon. Wam Regards Cyrille... More 

Earth City, Missouri
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

It does not get much better than the Raffles in Phnom Penh. You are transported back to the colonial days and can picture Onasis sipping her martinis by the pool. The service is immaculate, the rooms are clean and comfortable and the French-Vietnamese restaurant is very very good.

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RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Towelcarrier, We are delighted to read that you enjoyed your stay at our Colonial Oasis during your visit to Phnom Penh. We hope to see you again soon so you can enjoy the pool with a martini once again Kind Regards Cyrille Carmona Hotel Manager More 

Brisbane, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Just what you expect from Raffles and should admit has such a name. Wonderful customer service and you know you are going to get the right answer. The new Elephant bar was great and felt like you would imagine the old 20's cigar smoking bar would feel like. The happy hour cocktails were great. Loved all the nooks in the... More 

Was this review helpful? Yes 2
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Laura W, We are thrilled to read you enjoyed your stay and we appreciate your comments "about something missing" we will look at improving that part. We thank you also for your lovely comment our bar and afternoon tea. We look forward to welcome you back again in near future Kind Regards Cyrille Carmona Hotel Manager More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best hotels I have stayed in. The colonial style environment is fantastic and very reasonably priced for the accommodation. The staff are fabulous making every effort to ensure your experience is first class, the restaurant is superb and the food is great value for money. Can't fault any part of it.

Was this review helpful? Yes
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Andrew W, We are delighted to hear that you had a great stay and our team make you felt very comfortable. We are also glad you enjoyed our Colonial feel and restaurants. We hope to see you again in a near future Kind Regards Cyrille Carmona Hotel Manager More 

Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Charming hotel with outstanding customer service and all the amenities. Lovely old, antique furniture in the common areas of the hotel and many delightful objets d'art. The rooms are large with very high ceilings. The bars and other rooms are impressive with antique cabinets spread throughout the hallways and rooms. We would definitely recommend Raffles.

Was this review helpful? Yes 1
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Mich C, We are thrilled to hear that you had a pleasant stay with us and that you enjoyed our Historical feel. We look forward to welcome you back in our Colonial Oasis on your next visit to the Kingdom of Wonder. Best Regards Cyrille Carmona Hotel Manager More 

Singapore, Singapore
Level Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Big name but disappointing expectation. First time staying in Raffles. But overall service is disappointing. Rooms while clean and neat, the amenities are sub standard and incomplete. Felt like a 4 star hotel. The bar is nice with great happy hours price and nice outside sitting.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Tony Y, Thank you for your feedback regards to your stay. We are sorry to hear that we did not match your expectation. We hope we can have a chance to regain your trust on your next visit to Phnom Penh. Kind Regards Cyrille Carmona Hotel Manager More 

Ho Chi Minh City, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent service, very friendly, approachable & courteous staff. Design, architecture and ambience of the hotel is something unique in a Cambodian setting. I was very much surprised that a very nice hotel such as this will be here in Cambodia...

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
RLR Hotel M, Manager at Raffles Hotel Le Royal, responded to this review

Dear Eric Barlis, Thank you for your kind review we are delighted to hear that you enjoyed our Colonial Oasis during your visit to Phnom Penh. We look forward to welcome you back again Kind Regards Cyrille Carmona Hotel Manager More 

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