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All 209 Phnom Penh hotels

InterContinental Phnom Penh

4.5 of 5 Hotel   |   296 Boulevard Mao Tse Toung, Phnom Penh, Cambodia
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InterContinental Phnom Penh
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83%
Ranked #33 of 209 hotels in Phnom Penh
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Dustbusters Singapore, Singapore
  • Reviews (306)
  • Photos (132)
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306 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • French first
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  • Japanese first
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English first
Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The standards are as expect of a large hotel group. The rooms are good size and all the usual amenities were there. My room had a dam smell though but it didn't bother me too much. There are some gaps in the service like they forgot to refill my laundry bag after I sent my cloths out but you can... More

Was this review helpful? Yes 2
Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

And always an enjoyable experience. I have traveled to Cambodia off and on from 2009 up until a couple of years ago and hope to go back. I always stay here and although it is pretty removed from "nightlife", it is always clean, comfortable, pleasant and safe.

Was this review helpful? Yes 2
Hong Kong, China
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel 6 years ago and think it would be nice to revisit, this time stayed a night only. It is amazing that this hotel was kept so well- after 6 years, it looks the same Staff - very nice staffs! Arrived at 10am and they offered me and upgraded room. Pool - pool is very clean and... More

Was this review helpful? Yes 4
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have be fortunate to stay at the intercontinental for the past year whilst working in Phnom Pehn. Firstly the Senior Management care and attention is way beyond my expectations in many aspects and this cascades down to their middle and lower management, with respect. At all levels and areas the quality of service is consistently aligned to one thing... More

Was this review helpful? Yes 2
Man, West Virginia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

The welcome is warm,check in very quick and the staff very courteous .The rooms are good and spacious. Very well maintained. The room was large and had a good work space , the bathroom was well laid out and all was very tidy and clean. The rooms had a good cozy feel and you were not disturbed by noice from... More

Was this review helpful? Yes 1
Las Vegas, Nevada
Top Contributor
99 reviews 99 reviews
13 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed June 8, 2014

I took advantage of a weekend deal to top off my IHG points for a reward and get a little more comfort (take a break from my regular cheaper hotel). It was good for Cambodia but not up to standards (service) compared to their other locations. It struck me as odd that all the cheap hotels offer free wifi but... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at InterContinental Phnom Penh, responded to this review

Dear Hobogal, We'd like to thank you for leaving us with a review of your stay. We regret that the value of the room and internet impacted your time as our guest. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More

Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2014

Mostly everything as expected, a little slow and disorganised at reception ...can take a while to process check in and check out, even for IHG status members. Overall friendly, nice staff. Nice mix of some European staff with local staff, if you run into some more complex requests etc, they're always flitting around to help. Rooms are possibly starting to... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed June 3, 2014

I have been to many phnom penh hotels as I come here every month for business. I have stayed here before it wasn't the best service last time, front desk quite rude and slow, this time is even worse. My friend, a single lady stays here so I come to stay with her for one night to bring her stuff... More

Was this review helpful? Yes 8
IHGCare, Guest Relations Manager at InterContinental Phnom Penh, responded to this review

Dear Chenjiel, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. Please accept our sincere apologies for any shortcomings you may have experienced. I have sent you a private message in order to obtain more information about your stay. We hope to hear from you soon and be... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014

The hotel is very nice, especially in the public spaces. The thing that stood apart for me, though, was the service of the staff. Both nights of my visit the afternoon and evening manager was very active and happy to help me find a place to eat as well as helping me get to the genocide museum, including instructions for... More

Was this review helpful? Yes 4
Karachi, Sindh, Pakistan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 26, 2014

As IHG member, I got an early check-in (which was needed after an overnight uncomfortable stay at Bangkok). Very nicely located and top class hotel. Highly recommended. It has a superb Gym and Pool. Food is of high quality. An ultimate luxury.

Was this review helpful? Yes 4
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Additional Information about InterContinental Phnom Penh

Address: 296 Boulevard Mao Tse Toung, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Phnom Penh 4.5*
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Also Known As:
Intercontinental Phnom Penh Hotel Phnom Penh
Phnom Penh Intercontinental

132 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Phnom Penh #11 Spa Hotel in Phnom Penh #16 Business Hotel in Phnom Penh #18 Family Hotel in Phnom Penh #23 Romantic Hotel in Phnom Penh
Hotel Class
Official Description (provided by the hotel)
InterContinental Phnom Penh is the city s first international hotel and a striking symbol of its growth and modernisation. Part of a landmark development in the newly defined business district, the hotel is minutes from the Phnom Penh Cultural Centre, the National Museum, the Royal Palace, the Central Market and the vibrant riverside promenade. ... more   less 
Number of rooms
346

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