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White Mansion Boutique Hotel

Travelers' Choice award winner
26 Street 240, Phnom Penh 12207, Cambodia
Hotel amenities
White Mansion Boutique Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 233 Hotels in Phnom Penh
A recent review
5 of 5 stars Reviewed January 18, 2014
JenYvdV Vlaardingen, The Netherlands
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1,201 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for White Mansion Boutique Hotel
See the most recent reviews
Vlaardingen, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 18, 2014

stayed here for three days in November 2013 Staff at a very good level very helpful and attentive Also managment very friendly and helpful nice clean rooms and lovely pool you checked out with a very warm feeling This is as you would expect from a hotel fine quality compliments

Was this review helpful? Yes 5
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Valued Guest, Your kind words about our team sound like music to my hears! Thank you very much for taking some of your precious time to write about your very pleasant stay in White Mansion Phnom Penh. We all hope to welcome you again in the near future. Warm regards, Ms Sokha Meu General Manager More 

Australia
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 16, 2014

This hotel was recommended to us, and we are so glad that we acted on the suggestion. Although it is slightly away from the main tourist drag down on the river front, the White Mansion is a haven to which one can retreat from the noise, bustle and traffic of Phnom Penh. The building was formerly the US Embassy residence.... More 

Was this review helpful? Yes 3
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Valued Guest, Thank you for sharing with us your wonderful experience at White Mansion in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words to the all team, including Marcelle! We all hope to have the opportunity to welcome you... More 

Hong Kong
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 15, 2014

The spacious old building is the soul of the hotel, it provides you enough spaces in room and in the open area, and it also gives u a touch of the colonial feeling. what's more, high ceiling makes air circulation better which helps to cool you down when you are back from outdoor. The general manager is like the chamberlain... More 

Was this review helpful? Yes 1
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Mung, Thank you for giving White Mansion the "home away from home" status. Indeed, working here everyday, we do our best to make everyone feel at his best. Kind regards, Ms Sokha Meu General manager More 

Scotland
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 15, 2014

We returned after twelve months for yet another holiday in Cambodia.The hotel had a few changes in personnel but it still had the ethos of excellence at its core. Sokha is now the General Manager and at front of house is the excellent Younes. Both were so helpful, organising restaurant appointments and cars. On the last morning at 4am, Sokha... More 

Was this review helpful? Yes 2
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

It was good to have both of you back! Thank you so much for your second visit, it was a true pleasure. No need to share your sweet review with everybody, you already talked to all of us. We appreciate a lot your interaction with us and the fact that above all, you love Cambodia. Thank you for being such... More 

Auckland
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed January 14, 2014

White Mansion is a lovely hotel, established in the old US embassy. The building is beautiful, and the rooms are very spacious and well set out. The location was ideal, and the attentive staff were excellent. We enjoyed the pool area in the later afternoons, a 25 metre lap pool, a bonus in a city! It felt like a home... More 

Was this review helpful? Yes 3
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Valued Guest, A home away from home... That could be our motto! It perfectly describe our aim for each single guest we have the pleasure to welcome at White Mansion. Thank you very much for your review and describing our historical Residence of the American Embassy as lovely. We hope to see you again. Best wishes for 2014. Warm... More 

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 14, 2014

Stunning hotel, very spacious room and wonderfully comfortable. They really go the extra mile here though in terms of service. Every member of staff we interacted with from the moment we arrived was exceptionally friendly and helpful. It's a super location as well, you can easily walk to restaurants and bars. Our only regret was we did not stay longer... More 

Was this review helpful? Yes 4
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Glen, Thank you very much for your kind words about our team. I will share it immediately with everyone in White Mansion! We are delighted to see that you enjoyed your stay in our stunning hotel. You did not stay long enough? Please come back again to visit us, it will be a pleasure to welcome you again in... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2014

My wife and I stayed at the white mansion with our 1 1/2 year old son recently. The staff were very helpful and loved playing with son. We loved the room with beautiful 12 foot high ceilings and the pool was a welcomed relief after a long day checking out the sights. We would definitely stay here again when in... More 

Was this review helpful? Yes 4
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Prue, Thank you for sharing your experience at White Mansion with your sweet family. Indeed, Cambodians are very family oriented, we just love the warmth of children playing with parents and friends. And your son is so cute... :) Please come back anytime, we are waiting for you! Best wishes for 2014. Warm regards, Ms Sokha Meu General manager More 

Naha, Japan
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed January 13, 2014

The hotel is nice, although it would have been perfect were it not for the hotel staff acting as touts upon your arrival. After traveling to Phnom Penh, the last thing one needs is the hotel staff accosting them about whether or not they want to book an overpriced tour. I expect this kind of behavior from a sketchy tuk-tuk... More 

Was this review helpful? Yes 1
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear jet setter, We do not sell any tours. We have never sold any tours. Simple. Upon request from our Guests, we give only info. For example, to go to Killing fields and S21, we would explain: - by Tuk Tuk, cost is around 15$. Tuk tuks are available in front of the hotel. You may choose, book and pay... More 

Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2014

This is simply the best accommodation I have stayed in whether travelling in Asia for pleasure or Australia for Business. The room was large and spotlessly clean. Service from all staff was just right and the whole hotel's environment was just what my girlfriend and I needed.

Was this review helpful? Yes 1
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Alain, What a better reward could we receive than your satisfaction of your stay in White Mansion. Thank you very much for your kind words that I will immediately share with my team. We all hope to welcome you and your girlfriend soon. Best wishes for 2014! Warm regards, Ms Sokha Meu General manger More 

Fairfield, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2014

We were very pleased with our 3 night stay at the White Mansion Hotel. We were not initially pleased with our room and staff listened to us and switched our room - turned out wonderfully - very comfortable and spacious. Staff also was very helpful in providing information and suggestions. Hotel was in a good location and the breakfast was... More 

Was this review helpful? Yes 2
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Wendy and Jim, Thank you so much for your kind words. We are all pleased we could help to make your stay in White Mansion wonderful. Providing hotel is not full, my team and I will always have a solution to any inconvenience that might occur. Please come again soon to enjoy our rooms and breakfast! Best wishes for... More 

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