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White Mansion Hotel

Travelers' Choice award winner
4.0 of 5
Hotel website
#26 Street 240, Phnom Penh 12 207, Cambodia
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Best prices for:1 room 1 adult
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White Mansion Hotel
White Mansion Hotel
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1,472 Reviews from our TripAdvisor Community

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Bay Area
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice hotel, so so location, no restaurants nearby but most of all the wifi is extremely slow. I tested it at 0.10 Mbps ...that's slower than dial up 20 years ago..so don't come if u need Internet access

Helpful?
Thank AiDa88
GM-WM, General Manager at White Mansion Hotel, responded to this review

... Answer is simple: these is a totally untrue review posted by a competitor. Facts are very easy to check by anyone: - internet is limited to 2Mb per user which is enough for any normal use including videos... This is the best in Phnom Penh and it works. Speed at 0.1 is a joke, we would receive 100 complains... More 

Marshall Islands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fresh juice and a cool towel at check in started our stay off perfectly. For this price, I was amazed to find we were in such a great room. This is a renovated embassy so every space has high ceilings, marble, and crown molding. It was impressive (again - especially for the price). The spa was a bit underwhelming but... More 

Helpful?
Thank daweave2
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, “Excellent stay!” What a wonderful accolade for our team at the White Mansion. Many guests are pleasantly surprised by our lovely team, the atmosphere of this former residence of the US ambassy in Phnom Penh, the spaciousness of their rooms, as well as the excellent breads and pastries at our Cafe, courtesy of the famous Parisian baker... More 

Tring
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I can't say much about the location as we only went for a few short walks. We came to visit Phnom Penh as my husband wanted to visit the Killing Fields, we only stayed for one night and didn't see much of the city as our internal flight was delayed. A welcome bowl of fruit was a great touch, someone... More 

Helpful?
Thank CathyTring
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, I would like to thank you for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser. The support of our guests is extremely rewarding for our team and we really... More 

Stuttgart, Germany
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in this hotel for five nights and it was a perfect place for us. The staff is very friendly, helpful and they do everything to make sure you have a very comfortable stay there. The rooms were so nice and clean and we also had a nice balcony. For us the breakfast was one of the best. You... More 

Helpful?
Thank Fabianv4041
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guests, You make us love our work! It is a true pleasure for all the team to read such a comment about White Mansion and our famous Cafe - Bakery Eric Kayser. This is the best reward for our daily hard work. Thank you so much for your very welcomed kind words. Warm regards, Ms Sokha Meu General... More 

Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We loved this hotel! The rooms were huge & cool with a real old style colonial feel. We were greeted whenever we arrived at the hotel & the service was fantastic. We loved being able to get a tuk tuk outside and go to dinner. The large luxury hotels seemed a long way away & we were really glad of... More 

Helpful?
Thank louiethefly95
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We absolutely loved this hotel (although the city itself, not so much). The service was fantastic and we got a great deal on the room. Breakfast was included and it was the best we had on our 2.5 week trip. Plus lots of other nice touches in the room (we had complimentary fruit and free mini bar items). Manager was... More 

Helpful?
1 Thank Christy B
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, WOW! That's what came to our mind when we saw you very nice and detailed review! Thank you so much for taking some of your precious time to describe White Mansion and our famous Cafe - Bakery Eric Kayser on Tripadvisor. I guess there is not much we can add, you said it all. We all hope... More 

Preston, United Kingdom
Level Contributor
183 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We very much enjoyed the hotel, it is certainly different from any other hotel we had stayed in. Good location, very central and close to the Royal Palace. Nice room, we were on the 4th floor (no use if you cant manage the stairs, the lift only goes to the 3rd floor!) with everything we needed. Does have a pool,... More 

Helpful?
Thank Mickthexton
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, We appreciated your long and detailed review of your stay in our Historical building, White Mansion, former Residence of the American Embassy in Phnom Penh. Thank you very much for taking some of your precious time to write it. Of course, I wouldn't say I'm not honored by your kind words about me, but above all, your... More 

Sydney, Australia
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Of all the hotels (boutique and high-end) I've been to in Asia, the service at White Mansion hotel is among the best--efficient, attentive, polite and very friendly staff (Ms. Sokha Meu, Ms. Seng were especially helpful). This is my second time staying at this hotel, and little has changed. The breakfast offerings at the adjoining cafe (now an Eric Kayser... More 

Helpful?
1 Thank shushiii2015
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, WOW! That's what came to our mind when we saw you very nice and detailed review! Thank you so much for taking some of your precious time to describe White Mansion and our famous Cafe - Bakery Eric Kayser on Tripadvisor. I guess there is not much we can add, you said it all. We all hope... More 

London, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Set in the ex US embassy this classic building with high ceilings and doors is on a reasonable scale of rooms and facilities and a boulangerie providing breakfast and light lunches etc - pity it is grafted onto the he front of the building as it spoils the front aspect. Nevertheless overall a delightful hotel with a strong service ethic... More 

Helpful?
Thank osmium16
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, Your review of our property was just a delight to read. We definitely love to hear the phrase " From the moment you walk in the door you feel welcomed and the attentiveness continues throughout your stay " because that is what we strive for. Thank you for your kinds words and we hope you get to... More 

Oslo, Norway
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you are looking for luxury at a good rate this is the hotel in PP. The Mansion is a typically colonial style built house that former belonged to the US embassy. Spacious rooms, free water and soft drinks in the minibar, great pool (open 24/7) and the best service we had both in Vietnam and Cambodia. Not to mention... More 

Helpful?
2 Thank Midcenturytravellers
GM-WM, General Manager at White Mansion Hotel, responded to this review

Dear Valued Guest, I would like to thank you for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser. The support of our guests is extremely rewarding for our team and we really... More 

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