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White Mansion Boutique Hotel

Travelers' Choice award winner
26 Street 240, Phnom Penh 12207, Cambodia
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White Mansion Boutique Hotel
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Ranked #4 of 233 Hotels in Phnom Penh
A recent review
5 of 5 stars reviewed 6 days ago
thoppilan Fairfax, Virginia
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1,221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fairfax, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in November of 2014. Had a nice time. The room we got was on the top floor and due to its location the ceiling was a bit low, but comfortable. Service is excellent. Walking distance to the palace.

Was this review helpful? Yes 2
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Thoppilan, Thank you for your commendation of our hotel. You are right, the rooms on the top floor are more compact than those on the lower floors, with each room having its own unique character. Many of our guests enjoy the intimacy this confers. Anyway, you enjoyed your stay with us, and we hope you get the chance to... More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First visit to Phnom Penh and stayed with White Mansion for 4 nights. Check in : checking in was fast and efficient. The staffs were friendly and would greet you whenever they see you. After checking in, the staff will show you around the room and brief you on what you need to know. Room: Room was spacious and elegant... More 

Was this review helpful? Yes 2
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Johnie, Thank you for taking the time to write such an extensive review of all elements of our hotel, the White Mansion, former residence of the US ambassador in Phnom Penh, following your four day stay with us. As to the dust you mention, Phnom Penh is situated on a vast flood plain, and during the dry season, wind... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, very welcoming staff. All very helpful and informative. Confirmed all reservations that were not made through the hotel for us. Modern and clean. Large room with great sized bathroom and balcony. Hotel had a cafe attached - food was very nice, breakfast could be eaten at any time. Everything was made to order.

Was this review helpful? Yes 1
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Jessie, Thank you very much for your succinct but helpful review and commendation of our hotel, the White Mansion, former residence of the US ambassador in Phnom Penh. Best regards, Mrs. Sokha Meu, General Manager. More 

Athens, Greece
Contributor
13 reviews 13 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic location - really easy to get around with the tuks close by. The service is personal, friendly and helpful. The mansion, pool and grounds are beautifully designed and well cared for. They are right to be proud of this place. We definitely recommend staying here - we loved it's calmness. You can almost forget you are in such a... More 

Was this review helpful? Yes 5
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Fred, The “calmness” is a characteristic of the hotel many of our guests comment on. We like to think this is because our location strikes just the right balance between being conveniently close to the river front area and all the major sights of the city, but just far enough away (approx.. 1 kilometer) to enjoy the quietude of... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I dropped 4-5 other hotels while booking a hotel in Phnom Penh. Aand I am glad that I choose this one. I stayed two nights in this grand hotel Everything was 5@ from Airport Pick up ($12) to arranging IBIS bus to Siem Reap pick up form Hotel.Hotel Manager was always there since early morning till late evening to chit... More 

Was this review helpful? Yes 4
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Harjit, And we are really pleased you choose to stay with us as well. It was a real pleasure to host you and your lovely wife during you stay here at the White Mansion, former residence of the US ambassador in Phnom Penh., especially for your wedding anniversary. We hope you get a chance to come back and stay... More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I adored staying in this hotel - my favourite out of about 5 or 6 that we stayed in throughout our travels from Hanoi to Siem Reip. The building is unique and has a charming, beautiful and elegant ambience. Cafe and pool are added modern features which make it more special as they are understated but delightful additions. All staff... More 

Was this review helpful? Yes 4
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Mary, We are delighted you enjoyed your stay with us at the White Mansion boutique hotel, former residence of the US ambassador in Phnom Penh. It is so gratifying for the staff to know that we compare well to all the other hotels you stayed in “from Hanoi to Siem Reap.” Savoeurn also sends his warm regards. Thank you... More 

Shrewsbury, United Kingdom
Top Contributor
53 reviews 53 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

You are guaranteed a warm reception from the Staff in a very grand looking building that once severed as the American Ambassadors residence. The hotel is charming, very clean and spacious. We took a deluxe room which was wonderful, with a large bathroom and balcony view. Breakfast is simple yet of good quality, creeps, musli, yoghurt, cooked English, omelettes its... More 

Was this review helpful? Yes 2
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Stuart, “The hotel is charming, very clean and spacious.” Wow, thank you so much for your generous review of our hotel. “Class and comfort at a reasonable price.” What a great commendation! We are delighted you enjoyed all our facilities and enjoyed the warm welcome from our staff, and hope you have the opportunity to come and stay with... More 

Cambodia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel depends on the grandeur of the building to make the biggest impression. The actual rooms are fairly standard and not that different from other hotels in Phnom Penh, including many that are less expensive. Despite the breakfast room being situated in a public bakery (so you'd expect it to be exceptional), I personally didn't really rate the breakfast.... More 

Was this review helpful? Yes 1
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Kiwi_00001, Wow, we looked at the profile of all the comments you have made on Tripadvisor and we are one the few you chose to rate above ‘2’ bubbles. Under these circumstances, I guess we need to be very happy. So, thank you so much, The Somewhat Manager… White Mansion hotel. More 

Phnom Penh, Cambodia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An impressive hotel from many aspects. The frontage and location are in harmony. About 10-15 minutes walk to the Independence Monument. tuk-tuk is needed to go to the Riverside. Quiet area, which is always a blessing when being in a capital.

Was this review helpful? Yes 2
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear Martin, Thank you for your positive review of our hotel, the White Mansion, former residence of the US ambassador in Phnom Penh. However, we are surprised as to why, in your estimation, we don’t rate as a boutique hotel? The term is generally applied (according to Wikipedia) to “small hotels in unique settings with upscale accommodations,” which we are... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Having planned 2 weeks in Sihanoukville we wanted a hotel for our arrival and departure days in Phnom Penh. We selected this place on arrival and loved it. Beautiful, clean, spacious - grand, in fact, and a perfect place to unwind after the flight from London and to relax before going home. So we only spent 2 nights, one on... More 

Was this review helpful? Yes 1
GM-WM, General Manager at White Mansion Boutique Hotel, responded to this review

Dear “Strangerfield”, “The price is almost laughable considering the grandeur of the building, size of the rooms and general level of service.” What a gracious description! We are not the cheapest hotel in the capital by any means, but we like to think we are the best value for money. We are delighted you chose to spend both the start... More 

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