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King Grand Boutique Hotel

Certificate of Excellence
No 18 , Street 258 | Sang Kat Chak Tomuk , Khan Daun Penh, Phnom Penh 855, Cambodia
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King Grand Boutique Hotel
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412 Reviews from our TripAdvisor Community

Traveler rating
    151
    186
    60
    12
    3
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53
164
69
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Canberra
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We upgraded to the King Grand Suite. A huge room on its own on the top of the hotel. You walk up a small flight of very steep stairs from the rooftop pool. Fantastic view. 360 degrees. Highly recommend the upgrade. Breakfast is great, lots of options, including freshly made yoghurt and a delicious muesli (as opposed to the usual... More 

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Perth, Australia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice welcome upon arrival, was a bit of a maze to get to our room, only 1 elevator in the hotel and then it is stairs. Once getting to the room, I was impressed, it was quite large, fantastic bathroom and had everything you need in the sitting room. Booked a deluxe double NO complaints. Breakfast you can take or... More 

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yoiklien p, Manager at King Grand Boutique Hotel, responded to this review

Dear Jaffa001, We are thankful for your detailed review on Tripadvisor. We are glad to hear that you were impressed our room and enjoy your stay with us . Regards the breakfast to be honest we have improved it as much as we could with our chef from the past month . I would like to take this opportunity to... More 

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good value for money nothing flash but has all the mod cons expected Nice roof pool, lift is a bit ordinary but hey its Cambodia. Breakfast was ok just order two. Close to aeon mall and riverfront is within walking Would stay again Great staff Lots of oldies staying here

Was this review helpful? Yes 1
Abu Dhabi, United Arab Emirates
Top Contributor
54 reviews 54 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a pleasing stay. One gets what he pays for: location, basic amenities and solid breakfast. The staff was aware of local sites and important events. The staff quickly learned our names and made sincere attempts to cater to our needs. We attended Easter Sun Rise service, thanks to the staff who conducted a quick search within her mobile... More 

Was this review helpful? Yes 4
Auckland, New Zealand
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have spent the last 3 nights here and from the moment we arrived we were made to feel very welcome water and a cold flannel on arrival! Bags taken to room on arrival too our room was a queen and king single we are a family of 4 and often have had to make do with this set up... More 

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 25, 2015

We stayed here for a few nights and had a decent stay. We had breakfast here everyday (as it was included in our room rate) which was reasonable, but not exceptional. Not enough to tempt us into doing lunch or dinner here (which was also quite exxy). Staff were generally friendly and helpful. Pool was quite nice (on the roof)... More 

Was this review helpful? Yes 1
yoiklien p, Front Office Manager at King Grand Boutique Hotel, responded to this review

Dear Melissa, Thank you very much for staying at King Grand Boutiue Hotel and for sharing your feedback with us , your kind comments relating our colleagues and roof top jacuzzi are greatly appreciated. Please kindly accept our sincerest appologies for the in convenience due to the lift was broken during your stay , sometimes we encounter matters which we... More 

Boulder Co
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed May 22, 2015

I stayed three nights at this hotel. Good location and attractive and satisfactory room. Breakfasts were just OK. On my final day I asked for a morning wakeup call before going out to dinner and double checked when I returned. I had a very early international flight and a 40 minute cab ride to get to the airport. The call... More 

Was this review helpful? Yes 1
yoiklien p, Front Office Manager at King Grand Boutique Hotel, responded to this review

Dear Arthur Lieb, Thank you very much for sharing your feedback. As much as we would want to provide all our guests with exceptional stay and experience at King Grand Boutique Hotel. We would like to express our sincere apologies for the incident occurred and the inconvenience caused. While we feel very distress of such incident happened, we have taken... More 

Bettystown, Ireland
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2015

I stayed here with my sister in January and this was her first time in Cambodia. We cannot fault this hotel. It ticked all the boxes for us. It was close to everything, it was clean, had a TV fridge, safe, ac big double bed, spacious bathroom, hairdryer. Free breakfast. The staff were outstanding. They could not please you enough.... More 

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dc metro area
Top Contributor
66 reviews 66 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 15, 2015

We arrived at Phnom Penh on the Kings birthday celebration the city was quite lively near our hotel, the staff was nice and our room was comfortable it took a bit of time for the air conditioning to work properly and cool our room, the Internet took awhile to work and it was not very fast; overall our stay was... More 

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yoiklien p, Front Office Manager at King Grand Boutique Hotel, responded to this review

Dear Ms. Ellis, First of all we would like to thank you for your recent visit , and for choosing the King Grand Boutique Hotel for you accommodation in Phnom Penh. We are glad to read that you enjoyed your stay with us but we are sorry to see that we did not meet all your expectations, in regard to... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2015 via mobile

I have mixed feelings. I've booked 2 rooms and would not go to this hotel in the future. - Nice service until you check out--you'll become chopped liver - door is a hassle. It took 4 of us to figure out the hand censor then the door censor key - room 1: bathroom and master lights are connected...so it's either... More 

Was this review helpful? Yes 1
KingGrandSuites, Front Office Manager at King Grand Boutique Hotel, responded to this review

Dear Valued guest, Many thanks for your detailed report after you recent visit, and sharing your experiences on TripAdvisor. Please accept our sincere apologies that your recent stay was not to your expectations. I am concerned regarding your comments of the light in the bath room , it would be extremely helpful for me to understand more the issue so... More 

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