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Frangipani Fine Arts Hotel

3.5 of 5 #43, Street 178 (Near Royal Palace), Phnom Penh 12300, Cambodia
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#61 of 209 hotels in Phnom Penh
183 Reviews 4 of 5 stars
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Frangipani Fine Arts Hotel
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Frangipani Fine Arts Hotel
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  • Reviews (183)
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183 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Cambridge, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not so easy to find on foot - it is down a small alleyway with a sign above that is far from obvious. I was on the other side of the road opposite the alleway and asked a policeman if he knew where it was. He pointed further down the road! Why is it so hard to say "I don't... More

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago NEW

Great location in a secure property and close to walking to anything. They own their own tuk tuk to transport you ($25 all day), and my room was super clean and nice. The only problem was the water temp...either cold or scolding hot. Breakfast was included in price and decent. Very good to great stay here and priced terrific when... More

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FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, We really appreciate and sincerely thank you for your recent stay and share reviews. We're all glad to receive most of positive feedback that you had a pleasant experience. We’re so sorry about the water temperature. Our maintenance team is looking into this case and will fix it accordingly. We’re pleased to offer you, your family or... More

Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If the category existed, I'd give it a good - between "average" and very good. Frangipani Fine Arts is in a great location, walking distance to nice local markets, Ton Le Sap river, museum, palace, restaurants, etc. The staff is extraordinarily friendly - but some minuses: (1) we had a faulty air condition (noisy and blowing too hard) that was... More

Was this review helpful? Yes 1
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Christiane, We thank you so much for your recent stay and both positive and negative reviews. We're glad that you liked hotel location and our friendly staff at Frangipani Fine Arts Hotel. We’re so sorry about some of unpleasant experiences while you were staying with us. We will definitely list the top priority for those defects and will improve... More

1 review
1 of 5 stars Reviewed 4 weeks ago

Me n my collegues stay in this hotel between 29th july to 2nd aug. To my horror, when we are sleeping in the hotel room. Both of our wallets n handphone got stolen. The security in this hotel is not recommend to stay in.

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FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Christine, Thank you for choosing Frangipani Fine Arts Hotel and also for taking the time to share your stay experience with us. At Frangipani Fine Arts Hotel, we always strive to provide a pleasurable journey and exceptional stay for each of our valued guest. We would like to take the opportunity to apologize for the inconvenience this has created... More

Sutton Coldfield
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've just left the hotel as we are off to Siem Reap, and are sad to leave. All in all the hotel was great, the location was perfect, if a little hidden off the main st. Some ppl have commented that it's hard to find. All you need to do is keep your eyes out for the Blue Chilli bar... More

Was this review helpful? Yes 2
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you had such a great stay experience. We’re appreciated that you brought up about bathroom/shower issue, our team is looking into possibilities to make it safe for our guests. Thank you ones again for your patronage, and... More

Macau, China
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This boutique hotel, located on Street 178 within easy walking distance to the river front, National museum, and royal palace, is a wonderful experience. The balcony rooms are huge, tastefully decorated, with every amenity. I loved the stone bathtub and wooden sink. The bed was rattan and very comfortable, the lighting was tasteful, with indirect lights. Exquisite rooms. The staff... More

Was this review helpful? Yes 1
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Edward, We really appreciate and sincerely thank you for your recent stay and share full score reviews. We're all glad to receive your positive feedback that you had a wonderful experience and loved the property. We’ve already shared your comments with our team and they’re very happy to see your message. Our team is looking into hot/cold water pressure... More

Phuket, Thailand
Top Contributor
65 reviews 65 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I thought $45 a night for a quality room was fairly good until I stayed at a few more places that are cheaper and just as good. Cannot fault the staff on friendliness. We were happy with the room which was quite trendy and well furnished. However, I'm sorry. A curtain that separates the bathroom from the rest of the... More

Was this review helpful? Yes 2
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Barry, We thank you so much for your recent stay and for most of positive feedback. We're happy to hear that you enjoyed your stay. We’re really appreciated for comments about bathroom door. Our senior management are looking into it and find the solutions. Our team looks forward to serving and welcoming you back to our hotel soon! With... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel is a few blocks away from the National Museum of Cambodia, Royal Palace, and Silver Pagoda, and also the river front (for good dining). But that’s about the only good thing I could find about it – the location. Apart from that, everything else is a sheer disappointment. Even the door/entrance is easy to miss, which our taxi... More

Was this review helpful? Yes
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you for choosing Frangipani Fine Arts and also for taking the time to share your stay experience with us. We always strive to provide a pleasurable journey and exceptional stay for each of our valued guest and your given feedback is very important for us, as it helps to improve the satisfactions for our future guests.... More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed July 25, 2014

We are a couple with daughter of 13 years. We saw this Fragipani hotel several times during our internet search price USD 45 for three persons. When we actually booked it the advertisement was even USD 25 for 3 persons. I booked at booking.com did the whole payment section and then i was thrown of the web page. Could not... More

Was this review helpful? Yes
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your most recent visit to Cambodia and we would like to appreciate your comments. We’re sincerely sorry about an extra person rate issue. This is 3rd part website and of course they have terms and conditions for 3rd person charging rate. Our team has no reason or intention... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed July 24, 2014

I was expecting a budget accommodation experience but this hotel was really wonderful. The staff and service were exceptional. The room was very clean and comfortable. And little touches like bottled water and fantastic air conditioning were very much appreciated. No pool on site but a quick tuk tuk ride or walk down to the Frangipani Royal Palace hotel and... More

Was this review helpful? Yes
FrangipaniManagement, Director of Sales at Frangipani Fine Arts Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave your positive comment on this forum. We are delighted that you had such a marvelous experience with our services, staff and facilities here. We have shared this review with our entire team and they are pleased after reading this review. Thank you for your compliments. Thank you... More

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Additional Information about Frangipani Fine Arts Hotel

Address: #43, Street 178 (Near Royal Palace), Phnom Penh 12300, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Frangipani Fine Arts Hotel 3.5*
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Official Description (provided by the hotel)
Welcome to Phnom Penh, Pearl of Asia in 1920s and the Frangipani Fine Arts Hotel, the boutique hotel in the heart of Phnom Penh. Ideally situated at the heart of Phnom Penh City and just few minute walk from the riverfront, along Sisovath Quay and the banks of the Tonle Sap, Mekong and Bassac rivers, this leading Phnom Penh boutique hotel is within easy reach of tourist attractions and Phnom Penh landmarks like Royal University of Fine Arts, the National Artefacts Museum, the resplendent Royal Palace, the Silver Pagoda and the quaint streets dotted with charming cafe, designer shops, and art galleries of Phnom Penh. This charming accommodation has a long been a favorite in Phnom Penh for both business and leisure travelers and also makes an ideal base for sight-seeing tours of Wat Phnom, Independent Monument, Toul Sleng Genocide Museum, Russian Market, dazzling sunset boat cruises along the Mekong River and other touristic and lively areas. All well decorated and comfortable guest rooms with their large spaces and furniture as well as standard amenities at the Frangipani Fine Arts Hotel would give you a comfort and feel of home away from the home. The Room is well equipped with modern amenities and you can choose from 3 different categories of rooms – twin junior suite room, double junior suite room and double suite room. The Fine Arts Restaurant on the ground floor offer fine Royal Khmer and French cuisines and offer a large selection of wines. ... more   less 
Number of rooms
22

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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