We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Willow Boutique Hotel

3.5 of 5 Street 21 | House 1, Phnom Penh 855, Cambodia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
The Willow Boutique Hotel
Professional photos View all
Browse nearby
The Willow Boutique Hotel
The Willow Boutique Hotel
The Willow Boutique Hotel
Write a Review

252 reviews from our community

Traveler rating
    143
    71
    29
    5
    4
See reviews for
32
98
31
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (64)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (64)
All months
Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely loved our stay at The Willow! It is a lovely small boutique hotel with only 7 or 10 rooms I think. So intimate and beautiful. As soon as we arrived, staff greeted us by name, they upgraded us for free and thorough our stay treated us extremely well. Our room was super spacious. Personally I loved the minimalistic... More 

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My colleague and I stayed at the Willow for four nights. It is in the expat area close to everything you need, with the delights of Riverside only a short tuk tuk ride away. There's a courtyard to hang out in - I will never forget my fresh pineapple juice at breakfast. I really enjoyed my room on the second... More 

Was this review helpful? Yes
scramble40, Manager at The Willow Boutique Hotel, responded to this review

Dear Jeff, Thanks for your review, however, I find it a little bit misleading. You were here in a group of 17 for a week,and as it was a conference , we offered the rooms at almost half price. All our rooms are different. As all our rooms were occupied, I was happy to move your friend when one came... More 

Koh Rong, Cambodia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed for two nights in a deluxe room, and loved it. The rooms are beautiful and so spacious, and nicely appointed with everything you need. I loved the four-poster beds, very romantic! Eliza and Teo were wonderful hosts and very attentive to our every need. They have created such a welcoming, friendly atmosphere that we immediately felt right at... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

I went to Cambodia in the month of August to find the inspiration to write a new book. My first stop has been Phnom Penh. I slept in the Willow Boutique Hotel. When I arrived there was a party. I understood very soon this place was really bombastic, romantic, fantastic; the owner Eliza, an australian lady, is a friendly and... More 

Was this review helpful? Yes
scramble40, Manager at The Willow Boutique Hotel, responded to this review

Dear Ricardo, So lovely to have you stay at The Willow. Just to correct you, there was not a party here when you arrived, you were the party! 'Suggestive' place, not sure what that means, but made me laugh anyway. Great to meet you and looking forward to you staying with us again, regards, Eliza More 

1 review
5 of 5 stars Reviewed November 19, 2014

Loved staying here. The rooms are huge and it has a nice bar and is in a good area of phnom phen. Looking forward to coming back next year. Ask the staff about their other place on the river as it is a beautiful place in quieter surroundings. Thanks!!!

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed November 9, 2014

I just checked out of the Willow today and couldn't wait to write my review. My toddler son and I stayed for 3 nights and really enjoyed our stay. I found the whole experience relaxing, enjoyable and beyond my expectations. The owner Eliza was so welcoming and friendly and even let us use her daughters playroom any time we wanted.... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 8, 2014 via mobile

I booked a room online at the Willow initially for a couple of days, thinking I would change hotels if I didn't like it. It turned out i didn't like it - I LOVED it. The staff, the food, the location, the room, the peace and quiet all could not be better. I ended up extending my stay by over... More 

Was this review helpful? Yes
Phnom Penh, Cambodia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

This was a great place to hang out and relax away from hectic Phnom Penh life, while still being pretty central in town and close to all kinds of attractions. The staff are all very friendly and Eliza, the owner, is very welcoming. And their quiz night was really fun!

Was this review helpful? Yes 1
scramble40, Manager at The Willow Boutique Hotel, responded to this review

Hi, Thanks so much for taking the time to review The Willow. Really pleased that you enjoyed your stay and also Trivia.!! Come back soon, Regards, Eliza More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

This was our first stop in Cambodia and a lovely first stop it was. Greenery all around the reception, relaxed bar area and very helpful staff. They booked our onwards journey to siem reap for us. Eliza the owner was really welcoming and helpful as well, recommending some great places on the waterfront. The hotel also has some really reliable... More 

Was this review helpful? Yes
scramble40, Manager at The Willow Boutique Hotel, responded to this review

Dear David, Thanks for your review. It's a pleasure to know that you were 'very happy customers'. That's what it's all about. Thanks again, Eliza More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2014

From arrival I felt relaxed and comfortable. This exUN building has been renovated with a touch of style and without losing its origins provides a cool and charming environment to be. It's a friendly atmosphere where people can meet and the staff compliment this excellent boutique hotel. Easy recommendation to anyone visiting Phnom Penh

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Willow Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Willow Boutique Hotel

Address: Street 21 | House 1, Phnom Penh 855, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Willow Boutique Hotel 3.5*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Despegar.com, Odigeo and Tingo so you can book your The Willow Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Business Hotel in Phnom Penh
#20 Family Hotel in Phnom Penh
#24 Romantic Hotel in Phnom Penh

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (16)
Viewed
View from room (5)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (2)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay