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The Willow Boutique Hotel

Certificate of Excellence
Street 21 | House 1, Phnom Penh 12301, Cambodia
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Best prices for: 1 room 1 guest
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283 reviews from our community

Traveler rating
    165
    76
    31
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapel Hill, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely rooms. AC wasn't super strong but after it had been on a while, it was fine! We were greeted at check-in with delicious fresh juice. Breakfast was very nice and there was a variety of Western and local options. The staff was very helpful. The bathroom doesn't have great ventilation so after a shower, it was stifling hot, but... More 

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Sydney, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely neat Hotel. Only stayed one night. Owned by a lovely Australian family, was very helpful. Great Breakfast Lovely small pool Great night sleep Close to all tourist things just get Tuk Tuk Laundry around the corner very cheap

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

I really loved staying at The Willow - the food and service were great. I loved my room and the relaxed, attentive staff. I felt right at home and will definitely stay again next time I am in Phnom Pehn.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Raffles is the other...The willow is basic but if you give it time you will see it has its own unique charm. Its also a short walk from the best coffee shop in town, Jo Ma. Rooms with a balcony are the best.

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Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a friendly family boutique hotel. I had one of the cheap rooms. It was simply but tastefully furnished, spacious, and had plenty of natural light. The breakfast is a simple set menu, but with sufficient choice, good sized portions, and the quality of the food is good. There is a pool, which I didn't use, but it adds... More 

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Barcelona, Spain
1 review
5 of 5 stars Reviewed 3 weeks ago

I was in the Willow Hotel for more than a month and i just loved all the hotel, the cousine, decoration, room facilities and specially the warm staff. I really recommend this place! The location is great and worth the value.

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Parma, Italy
Top Contributor
73 reviews 73 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 14, 2015

It is always a pleasure coming back to this hotel after a busy day in Phnom Penh, it looks really like landing in a new dimension, comfortable, clean, quite also if it is impossible to believe by the fact it is in the middle of the city. This old house is really well restructured to host people and it is... More 

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1 review
5 of 5 stars Reviewed April 4, 2015

Absolutely delivered what we needed. Good clean rooms, comfy bed with nice staff and amenity was spot on. A/C worked a treat. Icy cold beers and breakfast was included. Pool was still under construction... Nearly done!!!

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1 review
5 of 5 stars Reviewed April 4, 2015

Stayed here and the service was great, with very helpful staff. Oir bags were delayed and staff were kind enough to call the baggage service at the airport and organise our pickup. Rooms are nice and spacious and location is perfect.

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Pretoria, South Africa
Top Contributor
163 reviews 163 reviews
31 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed March 22, 2015

We stayed three nights at the Willow Boutique having chosen it for it's price, location and quirkiness. This hotel is not at all bad. The reception area is a great place to sit and the staff are excellent and friendly. The Australian owner and the Kyhmer staff were efficient, helpful and professional and we cannot fault that. What was not... More 

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scramble40, Manager at The Willow Boutique Hotel, responded to this review

Dear Nandy, Thank you for your review. It's great to hear that you enjoyed your stay and the service here. The rooms are very large rooms, almost double the size the usual size of a standard Hotel room, so it may look a little sparse. I am not a 'clutter person' and prefer to keep lines clean. A personal choice... More 

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