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NaNa Hotel & Caffe Restaurant

3.0 of 5
Street 154, Sangkat Phsarthmey III | Khan Daun Penh, Phnom Penh 12210, Cambodia
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NaNa Hotel & Caffe Restaurant
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Ranked #145 of 233 Hotels in Phnom Penh
A recent review
3 of 5 stars Reviewed March 9, 2015
Whitestarschool Chiang Mai, Thailand
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53 reviews from our community

Traveler rating
    4
    11
    26
    10
    2
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8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chiang Mai, Thailand
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 9, 2015

A solid price-performer with a good mid-town location, the NaNa, at $20 for a couple, calls me back, after a 2-year absence in PP. However, the place has surely been widely used but not so widely and well kept up. While the mattresses are great, the rooms show obvious wear and tear. And maintenance isn't keeping up. The elevators aren't... More 

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Siem Reap Province, Cambodia
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 31, 2014

My wake up call for breakfast did not happen. I missed the free breakfast that is normally $3.50 and my bus to Siem Reap. The manager offered me a free cup of coffee and some chicken fried rice as compensation. This seemed decent enough so I stayed another day. The next day at breakfast the manager tried to charge me... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 23, 2014

Hello i can tell you this hotel simple breakfast 20usd per day , price for location and it is clean , there are the small things some rooms have problem , can be the aircon no work to well , example have to pray to god to be cooler , need time ... , the shower nothing to hang your... More 

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed May 3, 2014

I'm staying at this hotel for 12 days. Found some small cockcoach at the hotel room and the toilet curtain dirty and not even changing for the 12 days of my staying. When they come for room services, they just change the mineral water and clear the rubbish. The breakfast provided everyday are the same and lack of choice. Not... More 

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Phnom Penh, Cambodia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 23, 2014

I stayed in this hotel last month, I met hotel manager Mr. Samnang he was nice guy. The hotel room was nice, but receptionist was so slow when I called to request some extra pillows for my family. Any way, Just comments only are not complain. Hotel should train the staff properly, and teach them how to serve guest. I... More 

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HKG
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 28, 2014

The first room they put me in was all the way across the other side of the hotel on the "b" side which was too far away from the lifts, you had to walk to the end of the corridor and out an extended balcony area to another corridor full of rooms. I don't know why they did this because... More 

Was this review helpful? Yes 1
Canada
Top Contributor
88 reviews 88 reviews
83 hotel reviews
180 helpful votes 180 helpful votes
2 of 5 stars Reviewed January 8, 2014

I stayed here last time I was in Phnom Penh because the price was good for the room, I liked the location near the central market, and because the staff were actually nice and the breakfast decent. But this now feels like a long time ago, in a galaxy far far away. While the lady at the reception did give... More 

Was this review helpful? Yes 5
Canberra, Australia
Reviewer
3 reviews 3 reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed December 6, 2013

The hotel looks good from the outside and the room also neat and well sized but the cockroaches come out to play. After quietly mentioning the issue they said they would spray the room. But upon our return we had a pile of dead cockroaches along with plenty of healthy living ones. We were charged $25 without breakfast even though... More 

Was this review helpful? Yes 1
Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 14, 2013

It was rather dirty as we found not just one, but several small bugs and roaches within the room itself. It had hence seriously affected our sleep quality. Still, at only USD$20+ for a night with breakfast for two, it is a steal as it is in a fantastic location with close proximity to the Central Market and Sorya Shopping... More 

Was this review helpful? Yes 2
Phnom Penh, Cambodia
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 2, 2013

Stayed here one night in August. Could have been 10 nights if OK, but the aircon was very noisy and did not do much cooling. The walls of the room were dirty especially near the light switches. The staff were polite and for $19 with breakfast thrown in it was OK, but then I did only stay one night!! and... More 

Was this review helpful? Yes 3
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