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Macau Phnom Penh Hotel

3.0 of 5 #78, Street 360, Toul Sleng Museum, | Boeung Keng Kong III, Phnom Penh 00855, Cambodia
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Macau Phnom Penh Hotel
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Macau Phnom Penh Hotel
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44 reviews from our community

Traveler rating
    12
    8
    14
    6
    4
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4
13
13
2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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UK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 17, 2014

Ended up here when the Salita lost my reservation in the system, or sold my room when I arrived late. Room was a bit grotty but had everything you need except a view,would be OK for 1night if you can get a good rate.

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Dong Hoi, Vietnam
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed December 24, 2013

On a group travel, this hotel was booked without consultation by the travel agent. Tried to put me in a small room (106 or 103) without even a window, and smelling like a latrine. The alternative room offered was 406 or 403 with exactly the same problem. In the half hour it took me to check the two rooms, the... More

Was this review helpful? Yes 1
Belfast, United Kingdom
Top Contributor
60 reviews 60 reviews
28 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed July 13, 2013 via mobile

I booked this hotel through hotels.com.. The hotel website gives bathtub as one of the amenities ,, not true,,, There is only 2 rooms with tubs and they are more expensive .. The room looked ok and everything seemed fine but the reason I booked here Was the bathtub I was offered the same as everyone at the sister hotel... More

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Montreal, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 8, 2013

We booked a Deluxe double at Macau. We arrived and our room wasn't available so we were put in a twin room which, to european standards and to asian standards, wasn't clean at all. The location was also sketchy, in a part where theres not a lot of tourists. We didn't get what we paid for (ie. balcony, double, non... More

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Mr. Montreal, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh Much thanks for your kind understanding with us and valued time to write review about our properties. We do apologize that we could not arrange room types as requested and then we try to offer you twin bed for one night. Unfortunately, tomorrow morning, we still could not... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 1, 2013 via mobile

Hotel was part of our tour package from Vietnam... Simple hotel, great staff service but a few things didn't fancy us (family of 3, with a 5-year old). (1) our room on 4th floor is not connected by lift, but fortunate for staff to help us up the stairs - plus one for service! (2) our room was just next... More

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Valued Guest, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh. We are really appreciated and much thanks for your valued time to write good recommend for us. We do apologize that your room assigned near the terrace and some of staying guests sometimes they had a rest there area. If we compared with other rooms in our hotel,... More

Sihanoukville, Cambodia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2013

we stayed at another hotel just down the street and checked out early due to terrible rooms, the macau hotel let us check in at 9am and upgraded us to a superior room to make our day for same price as standard room rate, it was reasonably clean and had good sized shower with hot water and great water pressure,... More

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Valued Guests, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh, Cambodia. First of all, we would like to say much thanks and appreciated for your valued time to write your satisfaction during your stay with us. We do promise that, we will try and keep our best to satisfy our customers's need who wish to stay with us.... More

Red Clifs Australia
1 review
5 of 5 stars Reviewed December 9, 2012

My husband and I spent two weeks here earlier this year. Great location, close to shops and many other locations. Fantastic staff, very pleasant and friendly. Room was great, lovely and cool, nice and clean, and a great size. Plenty of Tuk Tuk drivers to take wherever you wish to go for an amazingly cheap price. Given the opportunity, we... More

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Valued Guests, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh, Cambodia. First of all, we would like to say much thanks and appreciated for your valued time to write your satisfaction during your stay with us. We do promise that, we will try and keep our best to satisfy our customers's need who wish to stay with us.... More

Kuala Lumpur, Malaysia
Top Contributor
112 reviews 112 reviews
34 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed August 24, 2012

Value for money. Very near S21 and can walk to Russian Market. Room is clean and reasonably sized. If you take the front room you can actually see S21. Can get a tuk tuk to riverbank for us$2. There is a food shop selling local economy rice just opposite the hotel. Also a shop Super Cheap exactly opposite the hotel... More

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Paris, France
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 17, 2012

i spent one night there last week,booked through airasia and for the money i paid,room was great.. but do not ever trust the staff working there.As soon as i checked in there,a guy who is working there said me that he can show me the town with his motor cycle ,so i dont have to pay for the tuck tuk... More

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Valued Guest, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh Much thanks for your valued time and best feedback to us. On behalf of hotel, we do apologize for that these case and sorry for inconvenience cause to you. Sure, we will find out the reason with them and will be put discipline by hotel policy. Sure, it... More

newcastle upon tyne
2 reviews
2 of 5 stars Reviewed June 19, 2012

I decided to splash out on a hotel for the one night I would be spending in phnom penh. I wish I hadn't bothered. The walls of the room were dirty, my room looked out over a covered car park and the wet room floor wasnt levelled properly so the bathroom floor became a swimming pool when I showered and... More

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Management response:

Dear Valued Guest, Warmth Greeting from Macau Phnom Penh Hotel, Phnom Penh, Cambodia. It is really our pleasure and sincere thanks for your valued time to write good review in tripadviser community. Especially, you have feedback our about our properties and services. Sure, we will try our best to update our properties fit with modern world in accommodation. On be... More

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Additional Information about Macau Phnom Penh Hotel

Address: #78, Street 360, Toul Sleng Museum, | Boeung Keng Kong III, Phnom Penh 00855, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Macau Phnom Penh Hotel 3*
Number of rooms: 58
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