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Macau Phnom Penh Hotel

#78, Street 360, Toul Sleng Museum, | Boeung Keng Kong III, Phnom Penh 00855, Cambodia
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Macau Phnom Penh Hotel
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46 Reviews from our TripAdvisor Community

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    16
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (10)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (16)
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1 review
3 of 5 stars Reviewed January 11, 2015

2年前にとても快適に滞在させていただいて、是非再び訪れたいと思って宿泊しました。 宿泊前に確認したいことがあったのでなんどかメールしたのですが、今回は1通も帰ってきませんでした。 2泊の料金を払い、2泊目の夕方チェックアウトしましたが、部屋のクリーニングをしていただけませんでした。 スタッフは変わっていましたが、とても礼儀正しく親切で、それがとてもよかったです。 I stayed 2 years ago, Confortable room, kindness staff, so I wanted to stay here again. But this time, I couln't feel same. First, I send e-mail many times but I could never get response. So I asked Tuk Tuk via my friend in Phonm Penh. And I booked and paid 2 night. But my room... More 

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1 review
3 of 5 stars Reviewed January 8, 2015

I think it's a lil overprice, there has no free breakfast. Room is comfortable with everything you need, but the water speed in bathroom is so low I cannot take a bath with good feeling. There have only 2 plugs in in the room. I cannot find even a place for hair dryer.

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UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 17, 2014

Ended up here when the Salita lost my reservation in the system, or sold my room when I arrived late. Room was a bit grotty but had everything you need except a view,would be OK for 1night if you can get a good rate.

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Dong Hoi, Vietnam
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed December 24, 2013

On a group travel, this hotel was booked without consultation by the travel agent. Tried to put me in a small room (106 or 103) without even a window, and smelling like a latrine. The alternative room offered was 406 or 403 with exactly the same problem. In the half hour it took me to check the two rooms, the... More 

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Travelers are raving about these Phnom Penh hotels

United Kingdom
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed July 13, 2013 via mobile

I booked this hotel through hotels.com.. The hotel website gives bathtub as one of the amenities ,, not true,,, There is only 2 rooms with tubs and they are more expensive .. The room looked ok and everything seemed fine but the reason I booked here Was the bathtub I was offered the same as everyone at the sister hotel... More 

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Montreal, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 8, 2013

We booked a Deluxe double at Macau. We arrived and our room wasn't available so we were put in a twin room which, to european standards and to asian standards, wasn't clean at all. The location was also sketchy, in a part where theres not a lot of tourists. We didn't get what we paid for (ie. balcony, double, non... More 

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Mr. Montreal, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh Much thanks for your kind understanding with us and valued time to write review about our properties. We do apologize that we could not arrange room types as requested and then we try to offer you twin bed for one night. Unfortunately, tomorrow morning, we still could not... More 

Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 1, 2013 via mobile

Hotel was part of our tour package from Vietnam... Simple hotel, great staff service but a few things didn't fancy us (family of 3, with a 5-year old). (1) our room on 4th floor is not connected by lift, but fortunate for staff to help us up the stairs - plus one for service! (2) our room was just next... More 

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Valued Guest, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh. We are really appreciated and much thanks for your valued time to write good recommend for us. We do apologize that your room assigned near the terrace and some of staying guests sometimes they had a rest there area. If we compared with other rooms in our hotel,... More 

Canmore, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 15, 2013

we stayed at another hotel just down the street and checked out early due to terrible rooms, the macau hotel let us check in at 9am and upgraded us to a superior room to make our day for same price as standard room rate, it was reasonably clean and had good sized shower with hot water and great water pressure,... More 

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Valued Guests, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh, Cambodia. First of all, we would like to say much thanks and appreciated for your valued time to write your satisfaction during your stay with us. We do promise that, we will try and keep our best to satisfy our customers's need who wish to stay with us.... More 

Red Clifs Australia
1 review
5 of 5 stars Reviewed December 9, 2012

My husband and I spent two weeks here earlier this year. Great location, close to shops and many other locations. Fantastic staff, very pleasant and friendly. Room was great, lovely and cool, nice and clean, and a great size. Plenty of Tuk Tuk drivers to take wherever you wish to go for an amazingly cheap price. Given the opportunity, we... More 

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Siek Kim H, General Manager at Macau Phnom Penh Hotel, responded to this review

Dear Valued Guests, Warmest Greeting from Macau Phnom Penh Hotel, Phnom Penh, Cambodia. First of all, we would like to say much thanks and appreciated for your valued time to write your satisfaction during your stay with us. We do promise that, we will try and keep our best to satisfy our customers's need who wish to stay with us.... More 

Kuala Lumpur, Malaysia
Level Contributor
156 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed August 24, 2012

Value for money. Very near S21 and can walk to Russian Market. Room is clean and reasonably sized. If you take the front room you can actually see S21. Can get a tuk tuk to riverbank for us$2. There is a food shop selling local economy rice just opposite the hotel. Also a shop Super Cheap exactly opposite the hotel... More 

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