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Diamond Palace Hotel

No. 128 E3-E4 Street Sothearos | Sangkat Tonle Basacc, Phnom Penh, Phnom Penh 00855, Cambodia
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1 room 1 guest
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The first time I stayed at the Diamond Palace it was great! The service was good. They even upgraded our room for free. The breakfast was okay- not many great options to choose from. It was a nice, clean, big room. The second time I stayed there, I got a room that was much smaller. (No free upgrade). It also... More 

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Ho Chi Minh City, Vietnam
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

That was the first time I traveled abroad alone, and really really satisfied with the room as well as service there. Really close to Aeon Mall, and tbh, the staff are really friendly and helpful (I asked all the time because I did not prepare well for the trip).

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Phanith, Manager at Diamond Palace Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to leave your positive comment. We are delighted that you had such a wonderful experience with our service and facility at Diamond Palace Hotel. Thank you once again for your choosing your stay with us , and we hope to welcome you back again very soon! Warmest regards, Puth... More 

Coron, Philippines
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Our Second Cambodia Scam We made our booking for the Diamond Palace Hotel in Phnom Penh for one night through Agoda for a room with a King size bed. total cost $15.50. That seemed a good bargain as many of the other hotel were around the $20 mark. When we arrived the scam was we only booked the room for... More 

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Phanith, Manager at Diamond Palace Hotel, responded to this review

Dear Valued customer Thank you for taking your valued time to write the review,regarding to your mention about extra charge for extra person, we have made option 02 for for Single and Double occupancy is different price and we also show 02 difference rate very clearly for every online Travel Agency and we also show you the difference before getting... More 

Travelers are raving about these Phnom Penh hotels

Arusha, Tanzania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2015

Good location. Within walking distance from the Palace, park areas, and Aeon Mall (large modern mall that just opened last year). It is also near an area with cheap street food which worked well for us! Friendly and helpful staff--especially at Reception. The rooms were nice, clean, resonably-sized, and reasonably furnished (including wardrobe and desk). The bathrooms were large and... More 

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Bangkok, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Near AEON mall and restaurant, Good Wifi, near Koh pich exhibition only 2$ from hotel, moreover, not far from Royal Palace and olempic market. The room so clean and wonderful washroom. 7 menus of breakfast.

Was this review helpful? Yes 1
Klang, Malaysia
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed February 4, 2015

Hello Everybody... Just to share with all the recent holiday and visit to Phnom Penh and hope you readers have an insight view of certain hotels. It was a holiday visit with group of 5 and each with a room. As usual my rating would be in bullet point and rate 1 to 10. (Where 10 being excellent and 5... More 

Was this review helpful? Yes 5
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 27, 2015

We stayed here for 2 nights. The hotel is in a good location, not far from the palace and the staff were friendly. My husband and I were given a room that was in dire need of a lick of paint! While that wasn't so much of an issue, the army of ants marching along the wall was, as were... More 

Was this review helpful? Yes 2
Haiphong, Vietnam
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed October 7, 2014

Hotel was in desperate need of a makeover. Hallways and rooms were old and run down. Rooms were not terribly large and were somewhat clean. Wi-FI, TV, shower, and everything else worked very well. Location is fair.....not much within three blocks of the place except a few Japanese and Korean restaurants (I ate at a Korean place that was four... More 

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Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 30, 2014

We booked this hotel for a few nights whilst in Phnom Penh. The hotel is located about 5mins in a tuk tuk from the city centre and surrounded by local amenities. The staff are very friendly and extremely welcoming, they are also willing to go the extra mile to help. The room we had was very basic, there was no... More 

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Kerikeri, New Zealand
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 27, 2014 via mobile

The staff for one are excellent, incredible friendly and will jump up to greet you every time you come in or go out. We got a $20 night deal online which included breakfast, breakfasts were simple and you select off a menu, eggs/toast/Asian etc. Rooms were quite big, bathrooms too. Our room had a funny smell and no window but... More 

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