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Sofitel Phnom Penh Phokeethra

Travelers' Choice award winner
26 Old August Site, Phnom Penh 12301, Cambodia
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Sofitel Phnom Penh Phokeethra
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Sofitel Phnom Penh Phokeethra
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814 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (814)
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    (207)
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    (171)
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    (267)
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Stone, Staffordshire
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a wonderful hotel, spotless rooms and wonderful staff who cannot do more to help you. However I was so disappointed to witness the Senior Chef (European) loudly berating and gesticulating agressively to the young lad who was preparing the (brilliantly & skillfully) fruits at breakfast this morning. This behaviour, even privately would be unacceptable, but was carried out... More 

Was this review helpful? Yes
San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago

I can't speak highly enough for the level of service I received from every member of the staff at the Sofitel. I was planning a birthday surprise from 9,000 miles away and they made the entire experience so easy and seamless. We had an amazing dinner in a private room on the 12th floor. The room was setup beautifully and... More 

Was this review helpful? Yes
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear alohamiss858, Warm greetings from the Kingdom of Wonders and thank you for choosing to spend such a special occasion at Sofitel Phnom Penh Phokeethra and for taking the time to share your experience with us! I could not be happier than to read that how much you enjoyed the dinner at our Club Millesime. It is a great pleasure... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed 1 week ago

I checked in the Sofitel hotel in Phnom Penh because it was close to the Australia Embassy, and because there was no Hyatt. My passport was lost during a trip to Siem Reap and had to go the Phnom Penh to get the travel document. The front desk staff were very friendly from the night I checked in. I told... More 

Was this review helpful? Yes
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Robert C, Bonjour and warm greetings from Sofitel Phnom Penh Phokeethra. Thank you very much for reviewing Sofitel Phnom Penh Phokeethra on Tripadvisor! We truly understand the situation you had in Cambodia and it is a great pleasure to read that you have been well taken care of by our Sofitel Ambassadors. They commit all their Passion for Excellence... More 

Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Sofitel PP after wrapping up 2 weeks in Siem Reap in 2014. The pool was gorgeous and the staff was very friendly. The concierge helped arrange a city tour for me to see the sights in the city. My tuk tuk driver spoke English, waited for me and gave me insights into this intriguing city. The... More 

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Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear PassportExtrapages, Bonjour and warm greetings from the Kingdom of Wonders. Thank you very much for sharing your experience with us on Tripadvisor. I am glad to read that you had a pleasant stay with us last December by especially enjoying our swimming pool, delicious food as well as your city tour. Thank you very much for recognizing our Sofitel... More 

Hanna City, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Tucked away off the main road in large grounds, this luxury hotel complex has everything going for it. A genuine haven of peace and excellence. Very quiet and still only 5 minutes per tuk tuk to take you to the Royal Palace, the riverfront with its cafes, restaurants and night market.

Was this review helpful? Yes
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Mark H, Bonjour from the Kingdom of Wonder and thank you very much for reviewing Sofitel Phnom Penh Phokeethra! I am delighted to know you have enjoyed your stay with us. We take indeed great pride of our situation offering a serene and relaxing stay to our guests while a tuk-tuk experience also further enhances the Cambodian experience as... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is probably the best hotel I have been to in the world. Service amazing Fit out amazing Bars amazing Restaurants amazing The lounge amazing Location central Pool, gym great I met the manager Mr Tadin and complemented him on his establishment.

Was this review helpful? Yes 1
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear A & M R, Greetings from Sofitel Phnom Penh Phokeethra. Thank you very much for your comments. We will pass it to our colleagues at Sofitel Angkor Phokeethra and I am sure they will be very happy to read your feedback. Sofitel Phnom Penh Phokeethra stands homage to the golden area of refinement and savoir-faire and mingles a French... More 

Miami Beach, Florida
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed just one night, on a business trip. Considering how poor and low maintained the city is, Sofitel is probably the best place you can be at. Not only as a hotel, but as a pleasant clean environment, which is hard to find in the area. The breakfast is great, with one of the best croissants I've ever had...... More 

Was this review helpful? Yes 1
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear JerusaMoura, Bonjour from Sofitel Phnom Penh Phokeethra! We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to know that our guests had enjoyed their stays in our property. Indeed, our situation is ideal within manicured gardens, an oasis in the bustling city of Phnom Penh. I am glad to see how... More 

Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Cambodia is a country of contrasts. From poverty to luxury. We did not expect to discover this oasis of luxury with an orchid filled lobby to welcome us. This was our final stay on a two week visit to VietNam and Cambodia and a fitting finale to a fabulous trip. I have never been disappointed in the SOFITEL chain, but... More 

Was this review helpful? Yes
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear carollynn2014, Warm greetings from Sofitel Phnom Penh Phokeethra! Thank you very much for your comments regarding your stay with us last October. I am pleased to read you have had an enjoyable stay with us at end of your trip in Phnom Penh. I will share your comments with our team and I am sure that this feedback will... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had an excellent stay at Sofitel Club Floor. The club floor staff are very friendly. Of special mention is the Club Floor Manager, Mr San Borey. He stayed back to help his staff even though he was down with flu. He goes out of the way to meet the requests of his guests. Outstanding fellow. Worth revisiting.

Was this review helpful? Yes
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear Dan L, Bonjour from Sofitel Phnom Penh Phokeethra and thank you very much for such a lovely comment. I am pleased to read that you enjoyed the stay with us especially at Club Millesime and you have been well taken care of by our Sofitel Ambassadors who commit all their passion for excellence to our guests. At Sofitel, we... More 

Scotland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights on our honeymoon trip through Cambodia and Thailand. The hotel is just beautiful. We had payed for an upgrade to the Millésime package so we could enjoy complimentary afternoon tea and cocktails in the evening and the hotel upgraded our room to a suite which was fantastic, spacious, spotless, huge bed, with a balcony... More 

Was this review helpful? Yes
Charles-HenriChevet, General Manager at Sofitel Phnom Penh Phokeethra, responded to this review

Dear LJGW, Warm greetings from Sofitel Phnom Penh Phokeethra and thank you very much for sharing your experience with us on Tripadvisor. It is a great pleasure to read that you had a fantastic stay during your honeymoon trip in Cambodia. I am indeed delighted to see how much you have enjoyed our property from exclusive Club Millesime to comfortable... More 

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