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Blue River Hotel

National Road. 6A | Preakleap, Russey Keo, Phnom Penh, Cambodia
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Blue River Hotel
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Blue River Hotel
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36 reviews from our community

Traveler rating
    5
    11
    9
    8
    3
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6
11
2
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Chhindwara, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good low cost 4 star hotel. Too far from airport. Excellent view from riverside open rooms. Lot of choices in morning complementary brakefast. Poor room service. Hotel staff is courtious but very little English speaking knowledge. Daily needs items are expensive in hotel premise shop.

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Batam, Indonesia
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 15, 2015

My mother-in-law booked this for us while we stayed in Phnom Pen. I think our expectations were a bit high based on some pictures we had seen on the internet and some other things. We stayed three nights and the hotel was basically very quiet the first two nights. I would guess no more than 15 rooms had guests. No... More 

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London, United Kingdom
Top Contributor
136 reviews 136 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed January 8, 2015

Pre-booked via Expedia, we ended up staying less than half of the nights we booked. It's a $5 each way tuk tuk ride from anything. Only one staff member spoke English, I tried 5 times to ask to speak to the Manager, to no avail. Ripped sheets in the bedroom, a ripped-out speaker left on the bedside cabinet, leaky shower,... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 16, 2014

We picked this hotel for river views and sky bar BUT our first impressions were quite bad, we could barely communicate with reception (which isn't there fault but we had high expectations coming from siem reap and it being the capital city) they couldn't provide us with information on local attractions eg killing fields, museum etc. It was a long... More 

Was this review helpful? Yes 1
Cork, Ireland, Europe
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 3, 2014

Hotel was in good location in the middle of backpacker district. Staff were really friendly and helped to plan activities and our onwards trip. Breakfast was included and served tasty egg dishes. There's no lift which is a bit of a con but staff helped to carry our bags. Thought it was a bit pricey at 27$ a night (backpacker... More 

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Hong Kong, China
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2014

We've been there for 3 nights, I recommend this hotel, the only minus is the location, because it is a little far away from the centre, but there is a free shuttle service from to hotel, or you can get a tuk-tuk. Very big rooms, clean and comfortable. Good service. Delicious food at the restaurant. Very good hotel!

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VCHIVANN, E-Commerce Officer at Blue River Hotel, responded to this review

Dear Valued Guest, Thank you very much for your kind review on TripAdvisor, we are very glad to see that you did have a pleasant time with Blue River Hotel. We hope we will have the pleasure of welcoming you back, hopefully soon, and look forward to your next visit. With best regards, Vin Chivann (Mr.) E-Commerce Officer More 

Juba, South Sudan
2 reviews
5 of 5 stars Reviewed February 20, 2014

Lovely little hotel situated close to Mekong river surrounded by pretty nice view just 15 minutes drive from town. Staff are very gracious and friendly with one professional GM led by Ms. Saradin Ly who's running this hotel whom I just met at the first time during my stay there, she's very helpful and trustworthy. The room is pretty clean... More 

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VCHIVANN, E-Commerce Officer at Blue River Hotel, responded to this review

Dear Valued Guests, Thank you for such wonderful feedback on your recent stay at Blue River Hotel in Phnom Penh. we sincerely appreciate all the thoughts and comments from our guests, especially when it comes from a sweet family as yours. I am happy to hear that you enjoyed your overall stay most recently, and that the environment, the pool,... More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 11, 2014

This hotel fails to deliver: (a) they did not send the agreed free taxi to the airport, instead we waited for 20 mins and organised ourselves (of course there was no compensation); (b) the bathroom flooded every morning because of poor shower drainage; (c) showers were cold; (d) keysafe was not attached to floor/wall and could be picked up; (e)... More 

Was this review helpful? Yes 1
BlueRiver_11, Director of Sales at Blue River Hotel, responded to this review

Thank you very much for your reviewing. We are very sorry for some of our services that make you disappointed. We will solving all of negative points as your comments. Hope to see you again. Best Regards, Blue River Hotel More 

Contributor
14 reviews 14 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 10, 2013

+ 1.Lovely, spacious room with fantastic view over the river and the town from another windows (it was top corner room- fab); 2. Friendly good English speaking staff and very helpful though out my stay; 3. Room service and evening meal was spot on! Really tasty and nicely presented! 4. Outside the town which was what I needed at the... More 

Was this review helpful? Yes 1
BlueRiver_11, E-Commerce at Blue River Hotel, responded to this review

Thank you very much for your value reviewing. We are happy to see you stated the positive and negative points. We will see and solving some of negatives. We hope to see again very as soon as possible. Best Regards, Blue River Hotel More 

Taipei, Taiwan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2013

1. breakfast was particularly unpalatable 2. bathroom not very clean 3. bathroom design beyond understandable 4. bad pillow 5. dirty glass cup

Was this review helpful? Yes 1
BlueRiver_11, E-Commerce at Blue River Hotel, responded to this review

Thank you for your reviewing. We are very sorry for you that our services make you disappointed. We will solve very soon. Hope to see you again. Best Regards, Blue River Hotel More 

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