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Ohana Phnom Penh Palace Hotel

3.0 of 5
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#4-6 St 148, Sangkat Phsa Kandal1, Khan Duan Penh, Phnom Penh, Cambodia (Formerly Hotel Castle)
Ohana Phnom Penh Palace Hotel
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Ranked #62 of 236 Hotels in Phnom Penh
A recent review
3 of 5 stars reviewed 1 week ago
Sharon P Auckland Region, New Zealand
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auckland Region, New Zealand
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed 3 nights at this property. The staff were welcoming and pleasant throughout our stay. The room was spacious but tired, unfortunately the mattress was extremely firm and uncomfortable. I am unsure if they were having problems with their hot water but most of the showers we had were lukewarm. The safe in the room did not work. Meals were... More 

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Brisbane, Australia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very disappointed from the time we arrived, we booked two rooms as my husband is a bad snorer, they put us on different floor although I had originally booked in October last year. I asked not to be put on the market side, thats where they put my room, couldn't open the door, airconditioner noisy, safe faulty couldn,t trust it.... More 

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Washington
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel. Their rooms are very spacious and clean. Everyone on staff, from the housekeeper, host staff, front desk and Manager, were very nice and made us feel very welcomed. This is a nice hotel for the cost. The only advice I would give is that the balcony rooms tend to be loud from the street below... More 

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Metro Manila, Philippines
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for five nights. The accommodation was excellent, big rooms with everything including a big flat screen TV, comfortable beds and linens. Position on 148 Street is one of the best as its a no through road so quiet. Its also just a few meters from the river and everything else you need. Staff very attentive and late check... More 

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Sydney, Australia
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16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

In the heart of the city, Ohana is a standard but very comfortable hotel. I would not call it a palace. The rooms are basic, but tidy and comfortable. The air conditioning and staff leave a lot to the imagination. The pool is quite small, yet it is refreshing. I would not recommend breakfast or any meals - venture out... More 

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North Sydney, Australia
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15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 4 nights when I first arrived In Phnom Penh and I found it to be awesome and very comfortable. The staff are very friendly and professional. They go out of there way to help you organise trips and activities if you require them to. I found all areas of the hotel to be very clean and... More 

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Ho Chi Minh City, Vietnam
1 review
4 of 5 stars Reviewed May 26, 2015

I was in Phnom Penh for 2 days. This hotel was excellent - the service was good, the rooms were clean and quiet with decent amenities. They have a nice small pool which was great to hang out by. Demerits: 1. Hotel shower had either scalding or lukewarm water, nothing in between. Friends in the same hotel on a higher... More 

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Normanhurst, New South Wales, Australia
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15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 25, 2015

This is the right part of town to be in. Walking distance to lots of things. The staff spoke very little english and not very helpful. The rooms were nothing like the photo's, very outdated, not very clean shower curtains were dirty, pool water looked murky.

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 20, 2015

Nice hotel, friendly staff. Big rooms and good wifi. Only stayed the 1 night, as seems to be de rigueur in Phnom Penh. Breakfast is alright I suppose, but only a cretin expects a good fry-up in SE Asia. Saw the bloke who plays Lou Carpenter in Neighbours in a bar nearby. Apparently he's always knocking about round there. That's... More 

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Ballarat, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

A haven from the hustle & bustle of Phnom Penh, Friendly staff excellent facilities. A good size pool for relaxing after a day of sightseeing, a good buffet breakfast in the rooftop restaurant. Would stay there again

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