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All 215 Phnom Penh hotels

NagaWorld Hotel & Entertainment Complex

4.5 of 5 Hotel   |   NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
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Ranked #78 of 215 Hotels in Phnom Penh
A recent review
4 of 5 stars reviewed 2 days ago
ChandraS3 New Delhi, India
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304 reviews from our community

Traveler rating
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    73
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Italian first
  • Japanese first
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New Delhi, India
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As the name suggests it is a hotel and an entertainment complex. Was in Phnom Penh on business. Had a smooth check in. The rooms are spacious with all amenities and comfortable.Asked for a non smoking room,but was given a smoking room,the Front Office,did not want me to be waiting in the lobby and could go straight to my room.... More

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Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Just want to point out that if you're looking for a decent place to stay in Phnom Penh - NagaWorld Hotel is not the right choice for you unless you are looking for "fun". They have a casino which makes the lobby a total chaos, and a nightclub which gives you not much chance to get sleep at nights (unless... More

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Perth, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I can't believe the number of bad reviews for this place. Are people stupid or just don't read reviews before they go to a hotel. YES ...Nagaworld is a casino YES ...Nagaworld allows people to smoke just about everywhere YES ...Nagaworld is a 5* Cambodian Hotel (not a 5* first world hotel) I work at a casino in Australia and... More

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear THEcriticiser, Thank you so much for taking the time to share your recent experience at the NagaWorld Phnom Penh. We are delighted to see that you had a pleasant time with us. Thank you again for choosing NagaWorld as your place for a trip from Perth, Australia. We look forward to welcoming you back for your next visit to... More

Johor Bahru, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a casino complex, and just as it is a gamble at the casino, you are also gambling with what type of room you are getting. I was a bit perplexed with different opinions given by earlier reviewers, and now I understand why. This is a big hotel and entertainment complex, and your hotel room is like a lottery.... More

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear BKassim, Thank you for taking the time to share your feedback via Tripadvisor. We do apologize for the inconveniences with water pressure inside the bathroom and the bass noise from the night club. However, we are pleased to hear that we are a huge entertainment complex and our staff are helpful and courteous. Based upon your review, we will... More

Pacific Pines, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

If you like to gamble, welcome to Nagaworld. If you like to have cigarette smoke wherever you go, welcome to Nagaworld. If you like constant noise, welcome to Nagaworld. The hotel is billed as 5 star. I say not even close. I can accept that smoking is generally accepted in an Asian Casino, and this is one big casino hotel.... More

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delhi
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Staying at the Nagaworld as part of a convention. Chose it only for its proximity to the convention center , but, that was the only positive . First, booked a private arrival transfer, but no car/driver on arrival . Anyhow took a cab and got to the Hotel. Then told that they do not accept American Express cards -- question,... More

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Heard from the locals that this place is the most happening place in Phnom Penh. With casinos, bars and clubs with great live bands, good-looking ladies (staff and visitors), a huge array of restaurants serving different cuisines, you will never find yourself bored when you're in there. Staff are mostly helpful and can speak English well. However, relatively expensive compared... More

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Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is suitable for gamblers, not for family with kids and people who don't gambling. The rooms are without Wifi, hand and face towels. The wifi provide at the lobby area but unstable. The pillows are not comfortable. The shower water pressure no constant, one second strong and next second become weak. There are Chinese, French, Italy, Korea, Japanese... More

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there 2 days and had to pay for everything even a router for room to pick up internet on arrival I payed a us$300 deposit for room and told it would be payed back after 2 weeks it's now 2 months later and still no sign of the money. It was dingey the staff were not helpful. And... More

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Geoff1988, Thank you for staying with us and for taking the time to bring these matters to my attention I am alarmed by your comments. I would like to individually speak to you to gather more details of your visit and investigate these matters. I would appreciate it if you could send me your contact details to philipommen@nagaworld.com. Thank... More

London, England, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel was so bad i checked out in literally 1 hour after i had had a shower, even though i had paid for three nights. It was dirty, my tv didn't work, it had no minibar, NO wifi (only in the terrible noisy lobby downstairs and a weak signal) no hand towels in the bathroom, i can go on.... More

Was this review helpful? Yes 1
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Hassan, Thank you for staying with us during your recent trip to Phnom Penh. I am appalled to learn of your comments. I would like to personally speak to you to find out your check-in details and investigate this matter. I would appreciate it if you could send me your contact details to philipommen@nagaworld.com. Thank you and hope to... More

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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — NagaWorld Hotel & Entertainment Complex 4.5*
Number of rooms: 525
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