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NagaWorld Hotel & Entertainment Complex

4.5 of 5 NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
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NagaWorld Hotel & Entertainment Complex
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NagaWorld Hotel & Entertainment Complex
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330 reviews from our community

Traveler rating
    58
    122
    83
    41
    26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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  • German first
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    (330)
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    (64)
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    (74)
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    (94)
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    (98)
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Singapore
Top Contributor
71 reviews 71 reviews
15 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I booked this hotel at the recommendation of my travel agent friend. His concern for me was that Phnom Penh might not as safe as we thought and therefore it would be good for us to stay in this entertainment complex so that we did not have to leave the hotel at night. Nagaworld is an all-in-one entertainment joint. I... More 

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Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I had my dinner at the coffee house, Nice food and buffet set up look very nice with modern concept, service was very good, the entertainment place was very happening for your night life .look different then the other hotel because the have big casino for you to try your luck. Never seen before at any other hotel. lobby a... More 

Was this review helpful? Yes 1
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Ronorene, Great to hear that you enjoyed your stay with us at NagaWorld. Likewise, we are so delighted that you found our FnB outlets, entertainment outlets, services as well as facilities beyond your expectations. We are the best integrated entertainment destination in Cambodia, an accolade which we were awarded. Do spread the word of us. Thank you for your... More 

George Town, Malaysia
Top Contributor
92 reviews 92 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Casino, nightclub, KTV, bars, spa, crowded with lots of of people (beautiful girls) - good if you are into such entertainment. Several restaurants. For short few days is ok but for longer term - will be too noisy and busy. Room is OK. No WiFi in room.

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Hofheim am Taunus, Germany
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Sometimes called a 5-star hotel - but not even 2 worth it. No WIFI in the room - just cable and very slow, no swimming pool (any more); Spa access 78 $ minimum, bad food, friendly but not capable staff, absolutely overpriced. If you're not into gambling, "special customer service" or KTV - no reason to stay in that hotel.... More 

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Nils E, Thank you for sharing your feedback on your recent stay with us. We are sorry that you did not enjoy your time with us. We value our guests and your feedback is very important to us. As you are aware, we are currently in the process of upgrading our hotel & swimming pool to make significant improvements... More 

Auckland
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The entertainment facilities in this hotel are great. They have a casino, nightclub, ktv, restaurants and numerous bar areas. So if you are looking for all your entertainment under one roof this place works! Unfortunately the hotel is a different story. Facilities: As mentioned above it has everything. Restaurant is large with good range of breakfasts. Didn't check out gym... More 

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HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear dajayman, Thank you for staying with us and please accept our apologies that we were not able to meet your expectations. Your comments will be shared with our team as we want to ensure our guests are receiving the best possible experience. As you notice, there are many changes happening here and we expect to make some significant improvements... More 

Klang, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel many times and still my preferred hotel in Phnom Penh. It is a Hotel run by casino, with virtually everything under one roof (All In One). Just bring your gear (business or holiday) and this can be a good starting point for your visit to Kingdom of Wonders.... BTW, Free shuttle bus available from/to airport. Saves... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear 100919742014, Thank you very much for your feedback and review. We are glad to hear that NagaWorld is still your preferred resort choice in Phnom Pehn. Thank you again for your recommendation and we look forward to seeing you again on your next trip to Cambodia! Best regards, NagaWorld team More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although I was there not for the casino activities, I must say that all the customer services personal, including the restaurant personal, displayed excellent customer services level. The only reason why I did not gave it a good cleanliness and room conditions are due to the massive renovation going on at the section that I stayed at, and also to... More 

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear pcoolguy, Thank you for the positive review on NagaWorld! We are excited and glad that our customer service has been recognized by you. This means that all of their hard work have paid off and the team will be happy to know that. However, it is also a concern to read your stay was not totally satisfactory. We apologized... More 

Kuala Lumpur
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Re-stayed in this hotel again for 2 nights and it was still as excellent as ever. The rooms are spacious, clean and comfortable. Despite the casino is at the lobby of the hotel, you still can have a quiet sleep at night in the room. Full sets of toileteries are provided and there are safe box and mini fridge in... More 

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear irisofgod, Many thanks for choosing to stay with us again here at NagaWorld and for taking the time to write such a detailed review of our hotel. We are happy to hear that you found our hotel as excellent as ever, and especially the satisfactions of rooms, amenities and services. With regards to the WiFi, we are currently working... More 

Bangkok, Thailand
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 11, 2014

Not so far from the airport, they have good packages covering breakfast, airport transfer, dinners, spa to choose from. Restaurants choices - wonderful. You can get all Asian dishes - Indian, Malay, Indo, Chinese Plus - Nice view of the city and river Minus - Smokers everywhere, construction on for 2nd phase, should bother for few more months

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear RSN2011, We are glad that you chose NagaWorld for your recent stay in Phnom Penh and are pleased to know that you enjoyed your time with us! On the behalf of our team, we extend a thank you for the published review. We continue to strive and deliver quality services which are a hallmark of NagaWorld's guest service excellence... More 

Bangalore
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

Unfortunately no one knows about the casino. When we spoke to people at Siam reap about places of interest in Phnom Penh no one mentioned about the casino at naga world. We were pleasantly surprised about its presence. I guess they need to market better.

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Shekarsreerama, We would like to thank you for taking the time to write this comment about your recent stay in our hotel. We are really glad to see that you enjoyed your stay at Naga World. We hope to see you again for your next trip to Phnom Penh. Best regards, Naga World team More 

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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — NagaWorld Hotel & Entertainment Complex 4.5*
Number of rooms: 525
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Hotel Style:
#24 Luxury Hotel in Phnom Penh
#32 Spa Hotel in Phnom Penh

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