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NagaWorld Hotel & Entertainment Complex

4.5 of 5 NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
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NagaWorld Hotel & Entertainment Complex
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NagaWorld Hotel & Entertainment Complex
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310 reviews from our community

Traveler rating
    55
    117
    76
    37
    25
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35
46
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself is lovely but definitely not a 4.5 stars considering we were put in the pool side wing. The carpet was dirty and room was something that was 3 stars. We had mention to the clerk that booking through Expedia showed riverside but they refused to put us on the nicer side of the hotel. The entertainment was... More

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Phnom Penh, Cambodia
Top Contributor
74 reviews 74 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for few nights at this hotel at 9floors and could not sleep during night as down there is club which keep shaking my head and disturbing whole night. Rooms are old and dirty, or maybe it is renovation is everywhere. Did not join breakfast. It is for relaxing place but for gambling and night life,

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed on the 9th floor and could still hear the music from the nightclub when I went to bed. That and the internet connection was very slow. But the staff were quite helpful and there is a lot of renovation going on, so it looks like they are planning for the future. A good place to stay if you... More

Was this review helpful? Yes 1
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Naga world casino was well-designed and beautiful. However, the services are really suck. The staffs even show the bad attitude to the clients. That is unacceptable. I will not come back here ever again. So disappointed. The dealer at blackjack table was having bad attitudes toward the ones having small bet.

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just stayed there over the weekend due to recommendation from Brother who previously stay there and had good review. Despite all the bad review I read here but I still decided to give it a try and totally regreting it now. For this price, really think it's not worth it, not worth 5-stars hotel but probably a 5-stars hotel for... More

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New Delhi, India
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the name suggests it is a hotel and an entertainment complex. Was in Phnom Penh on business. Had a smooth check in. The rooms are spacious with all amenities and comfortable.Asked for a non smoking room,but was given a smoking room,the Front Office,did not want me to be waiting in the lobby and could go straight to my room.... More

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Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just want to point out that if you're looking for a decent place to stay in Phnom Penh - NagaWorld Hotel is not the right choice for you unless you are looking for "fun". They have a casino which makes the lobby a total chaos, and a nightclub which gives you not much chance to get sleep at nights (unless... More

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Perth, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I can't believe the number of bad reviews for this place. Are people stupid or just don't read reviews before they go to a hotel. YES ...Nagaworld is a casino YES ...Nagaworld allows people to smoke just about everywhere YES ...Nagaworld is a 5* Cambodian Hotel (not a 5* first world hotel) I work at a casino in Australia and... More

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear THEcriticiser, Thank you so much for taking the time to share your recent experience at the NagaWorld Phnom Penh. We are delighted to see that you had a pleasant time with us. Thank you again for choosing NagaWorld as your place for a trip from Perth, Australia. We look forward to welcoming you back for your next visit to... More

Johor Bahru, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a casino complex, and just as it is a gamble at the casino, you are also gambling with what type of room you are getting. I was a bit perplexed with different opinions given by earlier reviewers, and now I understand why. This is a big hotel and entertainment complex, and your hotel room is like a lottery.... More

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear BKassim, Thank you for taking the time to share your feedback via Tripadvisor. We do apologize for the inconveniences with water pressure inside the bathroom and the bass noise from the night club. However, we are pleased to hear that we are a huge entertainment complex and our staff are helpful and courteous. Based upon your review, we will... More

Pacific Pines, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 18, 2014

If you like to gamble, welcome to Nagaworld. If you like to have cigarette smoke wherever you go, welcome to Nagaworld. If you like constant noise, welcome to Nagaworld. The hotel is billed as 5 star. I say not even close. I can accept that smoking is generally accepted in an Asian Casino, and this is one big casino hotel.... More

Was this review helpful? Yes 2
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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — NagaWorld Hotel & Entertainment Complex 4.5*
Number of rooms: 525
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