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NagaWorld Hotel & Entertainment Complex

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NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
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NagaWorld Hotel & Entertainment Complex
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NagaWorld Hotel & Entertainment Complex
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340 reviews from our community

Traveler rating
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    87
    43
    27
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107
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
  • All months
    (340)
  • Mar-May only
    (67)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (105)
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Singapore
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

A great hotel and casino, my experience was really good - service, F&B, location and amenities were all excellent. My only gripe would be about the lack of WiFi in the rooms - made things frustrating when I had to go down to the lobby each time I wanted internet access! Also asides from the casino, spa and other nightlife... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a business traveler this is NOT the place to stay - there are far better options at the same price point. I wouldn't recommend it to tourists or those on family holidays either. If you are a gambler then MAYBE (just maybe). The room that I stayed in was dreadful. Half the furniture seemed to be missing. The air-conditioning... More 

Was this review helpful? Yes 1
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Chris W, Thank you for taking the time to bring these matters to our attention. We are concerned with your feedback and we would like to investigate further of the issues you encounter; if possible please leave us your email & contact details to feedback@nagaworld.com. We are sorry that you did not enjoy your time with us. We do... More 

Top Contributor
70 reviews 70 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

It is sometimes difficult to rate a hotel out of 'Five'. Nagaworld certainly does not need my high rating for its business, and my rating does not suggest it is five-star - but my stay here was five-star to me. I read many other reviews on Nagaworld and it is true, Nagaworld is not five-star, nor is it quiet or... More 

Was this review helpful? Yes 2
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Jinjoroo, Wow! Thank you very much for this wonderful and sincere review of NagaWorld! We are delighted to read that you had a fantastic stay and that you particularly enjoyed our friendly staff. Thank you again for staying with us and look forward to having you back in the near future. Kind Regards, Naga World team More 

Vancouver Island, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2015

its a place good for entertainment, the price is reasonable but its not easy to take a rest when there is too much noise and the rooms are too dark to wake up and get some sunshine over the window....

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Brittany41, Thank you for taking the time to share your feedback regarding your stay at NagaWorld. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. Best regards, NagaWorld team More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 6, 2015

This is a place to stay if you gamble. If not its not the best you can get for the price you pay. Its noisy, smoky, expensive and not the best rooms. Because its a Casino hotel, you get a pretty decent casino in the hotel open 24 hours. Apart from the Casinos, the food options are mediocre as you... More 

Was this review helpful? Yes 3
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear SKY0807, Thank you very much for taking your time to review us at TripAdvisor. Your feedback has been well received and we are disappointed that your stay was not a complete success. We are sorry to read that our dining options did not live up to your expectations. Your comment is valuable to us and we have always taking... More 

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 30, 2015

Once again on the mission to find an exceptional place in Phnom Penh. It would take just a bit more unprofessionally and we would not go to see the restaurant. Anyway the buffet will sat you back 24.08 us$ but with oysters and a wide selection on great products but no soft drinks. If you like unli wine your bill... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello Tim F, Thank you for reviewing your recent experience with us at NagaWorld. We take our Tripadvisor reviews very seriously and will be sure to pass your comments on to our management team. We hope to welcome you back again soon on your next trip to Phnom Penh. Best regards, Naga World team More 

KL
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 26, 2015

This is the place to go if you want everything under one roof. You do not need to step out of the hotel as you would get casino, disco, nightclub, good restaurants, etc. The room is quite spacious and the bed is big and comfortable. The bathroom is big and spacious as well. It is more like a 4 star... More 

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HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear sxght, Thank you for taking the time to review your recent stay at NagaWorld. While we are pleased to know that you found our spacious room to be comfortable, we are sorry for the inconvenience you have encountered with the noise of the construction at the morning. I hope we have the opportunity to welcome you back enabling us... More 

Singapore
Top Contributor
73 reviews 73 reviews
15 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed January 23, 2015

I booked this hotel at the recommendation of my travel agent friend. His concern for me was that Phnom Penh might not as safe as we thought and therefore it would be good for us to stay in this entertainment complex so that we did not have to leave the hotel at night. Nagaworld is an all-in-one entertainment joint. I... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Yapahloy, We appreciate you taking the time to write a review. We are glad to hear you enjoyed our restaurants, the breakfast, our friendly staff , our good location however, we apologize for your disappointment and inconveniences you experienced with the noise from your guest room and the absence of wifi. We do not want this to be your... More 

Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 19, 2015

I had my dinner at the coffee house, Nice food and buffet set up look very nice with modern concept, service was very good, the entertainment place was very happening for your night life .look different then the other hotel because the have big casino for you to try your luck. Never seen before at any other hotel. lobby a... More 

Was this review helpful? Yes 1
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Ronorene, Great to hear that you enjoyed your stay with us at NagaWorld. Likewise, we are so delighted that you found our FnB outlets, entertainment outlets, services as well as facilities beyond your expectations. We are the best integrated entertainment destination in Cambodia, an accolade which we were awarded. Do spread the word of us. Thank you for your... More 

George Town, Malaysia
Top Contributor
160 reviews 160 reviews
42 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 14, 2015

Casino, nightclub, KTV, bars, spa, crowded with lots of of people (beautiful girls) - good if you are into such entertainment. Several restaurants. For short few days is ok but for longer term - will be too noisy and busy. Room is OK. No WiFi in room.

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear kok seng y, Thank you for taking the time to share your experience during your stay at Naga World. I understand that there are many travel options when visiting this city and we sincerely appreciate and thank you for choosing Naga World. Sincerely, NagaWorld team More 

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