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NagaWorld Hotel & Entertainment Complex

4.5 of 5 NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
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NagaWorld Hotel & Entertainment Complex
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NagaWorld Hotel & Entertainment Complex
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321 reviews from our community

Traveler rating
    57
    119
    80
    40
    25
See reviews for
35
48
28
100
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (321)
  • Mar-May only
    (64)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (89)
All months
Bangkok, Thailand
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Not so far from the airport, they have good packages covering breakfast, airport transfer, dinners, spa to choose from. Restaurants choices - wonderful. You can get all Asian dishes - Indian, Malay, Indo, Chinese Plus - Nice view of the city and river Minus - Smokers everywhere, construction on for 2nd phase, should bother for few more months

Was this review helpful? Yes
Bangalore
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Unfortunately no one knows about the casino. When we spoke to people at Siam reap about places of interest in Phnom Penh no one mentioned about the casino at naga world. We were pleasantly surprised about its presence. I guess they need to market better.

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Shekarsreerama, We would like to thank you for taking the time to write this comment about your recent stay in our hotel. We are really glad to see that you enjoyed your stay at Naga World. We hope to see you again for your next trip to Phnom Penh. Best regards, Naga World team More 

Mumbai
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

A very decent experience. we landed from Siem Reap in the evening by flight. Saw the booth of Nagaworld at the Airport and asked if we could use the shuttle. They were very happy to help. Distance is far from the Airport due to traffice. Hence take the shuttle. Check in was smooth. Staff not very good at English. Rooms... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear JaydeepMehta, Thank you so much for your review. We are happy to hear that you experienced a great level of service during your stay! Our goal here at Naga World is to provide the best service and it seems like we are on the right track! We also want to thank you for sharing your feedback regarding the air... More 

Phnom Penh, Cambodia
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night for this hotel as company provide a complementary room. The room is clean and trendy, breakfast is good at the second floor. The hotels has many type of restaurants especially Chinese, Korean, and Japan. And negative is many gamblers are gambling nearby lobby and crowded and also smoking everywhere. If you to entertain and do not mind... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear SidneySn, Thank you so much for sharing your feedback regarding your recent stay here at Naga World. We are happy that you enjoyed our facilities. Your review means a lot to us and we thank you for sharing it. We hope to see you back again soon! Best Regards, NagaWorld Team More 

Paris, France
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The first room I was given had no windows. The second one was better. Decor of the room was fine and bathroom was clean and proper but the smell on smoke was quite bad. The hotel is not offering any non smoking rooms. There was no wifi available in my room at all. Breakfast was better than expected though. There... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello NennaF, Thank you very much for taking the time to write a review of your recent stay with us here at NagaWorld. We take our reviews and customer feedback seriously and are very unhappy to hear about your recent stay and the issues you encountered while with us here in Phnom Penh. As such, we would like to invite... More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is Las Vegas en Phnom Penh. If you like to gamble this is the place for you. Restaurants are surprisingly good given that they appear to be very under-utilised. Maybe the punters are too busy gambling! Rooms are definitely not great but I suspect few of the guests notice too much. No internet except in the lobby. Obviously... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear StephenD17, Thank you for your review of your recent stay with us here at NagaWorld. We are constantly working to upgrade our guests experience here and your comments are very valuable to us. We are glad to hear that you enjoyed parts of our resort complex. As you notice, there are many changes happening here and we expect to... More 

Portsmouth, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

We chose this hotel as meant to be a 5* more like a 2 staff were rude rooms disgusting smelt of smoke, no hot water, they never told us building work was happening, we had wires, tools and piping outside our doors, constant drilling and banging. The casino was full of prostitutes it was like staying in a brothel. When... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello barbie d, Thank you very much for taking the time to write a review of your recent stay with us here at NagaWorld. We take our reviews and customer feedback seriously and are very unhappy to learn of your recent disappointment. We would like to discuss this with you and investigate the issues you had further - could we... More 

Hampshire, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I have just travelled around cambodia for a few weeks and decided to have a nice 5 star hotel for my last night. 5 Star more like a 2 star, dirty, building work going on. women sitting in reception selling them self. No hot water in room. Stains on carpets. After going down to complain was told sorry nothing i... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello sally d, Thank you so much for taking time to leave feedback on your recent stay with us. The NagaWorld management takes our TripAdvisor reviews very seriously and we are very upset to learn about your recent negative experience with us at our resort. We would like to investigate further and invite you to contact our management team directly... More 

Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were bookied by agent inthis so called 5 star hotel. When we entered the hotel we were greeted by noisy casino crowd. We checked in and we were demanded U$100 as deposit although the room was fully paid. My wife and I were given a room in 6th floor with 2 single beds. I called and complained and they... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello RamalNaidoo, Thank you so much for taking time to review our recent stay with us at NagaWorld. We review all customer comments and take our TripAdvisor reviews very seriously. We are very unhappy to learn of your recent stay and the issues you found throughout your time with us. As such, we would like to invite you to contact... More 

Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 11, 2014

Again not often i post on here... only the good times and bad times. Room was poor and on the pool wing as they call it (but no pool in the hotel)??? Room was big but was dated, Construction work going on in the corridoor leading to the rooms, good to see them upgrading but still it was a a... More 

Was this review helpful? Yes 2
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello Paul D, Thank you very much for taking the time to review your recent stay with us here at NagaWorld. We are very unhappy to hear about your recent stay and the issues you encountered while with us here in Phnom Penh. We would like to investigate further and also contact you directly; could we invite you to please... More 

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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — NagaWorld Hotel & Entertainment Complex 4.5*
Number of rooms: 525
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Hotel Style:
#22 Luxury Hotel in Phnom Penh
#30 Spa Hotel in Phnom Penh

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