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All 201 Phnom Penh hotels

NagaWorld Hotel & Entertainment Complex

4.5 of 5 Hotel   |   NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
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NagaWorld Hotel & Entertainment Complex

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Ranked #69 of 201 hotels in Phnom Penh
A recent review
5 of 5 stars reviewed 2 weeks ago
Michael D Melbourne, Australia
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Naga world offers a value for money experience stay. The hotel was located in the busy section of the city. You can't go wrong with choice of restaurants, entertainment and casino facilities. Service was good. Security was excellent where you felt extremely safe. Ideal for business people after a hard days work to relax and unwind. Did not see any... More

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Mumbai (Bombay), India
Top Contributor
51 reviews 51 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my 2nd stay at Naga. Booked their online promo "You stay we pay". Worth for what we paid, $ 176 for 3 night stay including ABF & Internet access. Internet access means cable connection in room. Free wifi ONLY available at lobby & restaurants. Check in was not smooth . The front desk informed that our rooms are... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2014

i rent up 4 room for a 2 night stay at this hotel, 1)upon check-in i find out that my pre-request of double bed has not been provided(the request were a week ahead), the receptions spend 1/2 hour to arrange and when I step in the room, is still remaining twin bed of all my room, immediately call the receptionist... More

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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 8, 2014

I have stayed at a few different hotels in Phnom Penh and Naga World was definitely the busiest hotel of all of them. Lots of different eating options and lots of entertainment and place to chill out and relax as well. The room was large and clean and furnished modern. Check in and check out was efficient and overall food... More

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NagaWorld_Team, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Warren-Watson, Thank you for taking the time to review our hotel on TripAdvisor! It’s great that you enjoyed staying with us at NagaWorld while you were in Phnom Penh. We hope you will come back and visit us again very soon. Warm Regards, NagaWorld Team More

Macao
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 6, 2014

I've stayed here half a dozen times for work trips and this will be my last. The hotel is far from being a 4 star let alone a 5 star and facilities are poor and not conducive for business travelers or those with children. Poor internet access, no pool, the gym is basically two machines and a skipping rope. Plus... More

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NagaWorld_Team, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear machonsam, Thank you for your valuable feedback and for sharing your experience at our hotel. Please accept our sincerest apology for the frustration with the internet access and the facilities that did not meet your expectations on your business trip, but we are happy to hear that you have enjoyed the food at our restaurants as well as your... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 27, 2014

The room was clean, bottled water is provided. The shower was very bad, the water trickled out and spat warm then cold then warm then cold the entire time. Given the price of the stay for the area I was expecting much more. The food in all the restaurants was also very high for the area, and the table limits... More

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NagaWorld_Team, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear JodiSophia, Thank you for your valuable feedback and for sharing your experience regarding your recent visit. Please accept our sincerest apologies for the issues you experienced with the shower and the airport scheduled bus service. We are glad to hear that the room cleanliness was up to your standards. Whilst we are unable to undo the unpleasant experience you... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2014

It is a centrally located hotel, but the price is acceptable. It is too big and the front desk is a little bit noisy and crowd, but the staffs are very helpful and friendly. You can enjoy almost everything, from dining to casino. There is a good bar inside the hotel, the price is reasonable for this 5 star hotel.... More

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

I can't understand the criticisms here after my recent stay, with friends. We were not even here for the casino, but had a thoroughly enjoyable and fuss free holiday. Firstly, our airport transfer was a hoot despite our flight arriving earlier than scheduled. The hotel vehicle itself was either brand spanking new or very well kept. Check-in was a breeze... More

Was this review helpful? Yes 5
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 16, 2014

I would not recommend this hotel if you actually want to do anything other than use the casino and its facilities. The hotel rooms are dirty, dark and old, they smell like cigarette and have cigarette stains all over the carpet. There were cockroaches and bugs in the room. The air conditioning barely worked. The guest relations staff were very... More

Was this review helpful? Yes 1
oakland
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2014

I loved this place. Room was great, i read reviews that complained about the rooms smelling like smoke. Not mines. Staff were polite and check in was a breeze. I will definately stay here again. Rate was 87 dollars with free breakfast. Breakfast was basic buffet. Great place.

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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #69 of 201 hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — NagaWorld Hotel & Entertainment Complex 4.5*
Official Description (provided by the hotel):
This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more   less 
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