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NagaWorld Hotel & Entertainment Complex

4.5 of 5 NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
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NagaWorld Hotel & Entertainment Complex
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NagaWorld Hotel & Entertainment Complex
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312 reviews from our community

Traveler rating
    55
    117
    76
    39
    25
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35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangalore, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

We were bookied by agent inthis so called 5 star hotel. When we entered the hotel we were greeted by noisy casino crowd. We checked in and we were demanded U$100 as deposit although the room was fully paid. My wife and I were given a room in 6th floor with 2 single beds. I called and complained and they... More

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Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Again not often i post on here... only the good times and bad times. Room was poor and on the pool wing as they call it (but no pool in the hotel)??? Room was big but was dated, Construction work going on in the corridoor leading to the rooms, good to see them upgrading but still it was a a... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is lovely but definitely not a 4.5 stars considering we were put in the pool side wing. The carpet was dirty and room was something that was 3 stars. We had mention to the clerk that booking through Expedia showed riverside but they refused to put us on the nicer side of the hotel. The entertainment was... More

Was this review helpful? Yes 1
Phnom Penh, Cambodia
Top Contributor
74 reviews 74 reviews
46 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed October 14, 2014

Stayed for few nights at this hotel at 9floors and could not sleep during night as down there is club which keep shaking my head and disturbing whole night. Rooms are old and dirty, or maybe it is renovation is everywhere. Did not join breakfast. It is for relaxing place but for gambling and night life,

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 13, 2014

I stayed on the 9th floor and could still hear the music from the nightclub when I went to bed. That and the internet connection was very slow. But the staff were quite helpful and there is a lot of renovation going on, so it looks like they are planning for the future. A good place to stay if you... More

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello Cjhoben, Thank you for your review of your recent stay with us here at NagaWorld. We are very happy to hear your positive comments on our staff and will be sure to pass these on. As you notice, there are many changes happening here and we expect to make some significant changes to our resort in the very near... More

Senior Contributor
42 reviews 42 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 11, 2014

Naga world casino was well-designed and beautiful. However, the services are really suck. The staffs even show the bad attitude to the clients. That is unacceptable. I will not come back here ever again. So disappointed. The dealer at blackjack table was having bad attitudes toward the ones having small bet.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 6, 2014

Just stayed there over the weekend due to recommendation from Brother who previously stay there and had good review. Despite all the bad review I read here but I still decided to give it a try and totally regreting it now. For this price, really think it's not worth it, not worth 5-stars hotel but probably a 5-stars hotel for... More

Was this review helpful? Yes 1
New Delhi, India
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 28, 2014

As the name suggests it is a hotel and an entertainment complex. Was in Phnom Penh on business. Had a smooth check in. The rooms are spacious with all amenities and comfortable.Asked for a non smoking room,but was given a smoking room,the Front Office,did not want me to be waiting in the lobby and could go straight to my room.... More

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HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello CandraS3, Thank you very much for taking the time to review your recent stay with us here at NagaWorld. We are glad to hear that you enjoyed your time with us and that you were able to experience many of our services while staying here in Phnom Penh. We will be sure to pass your comments on to our... More

Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 25, 2014

Just want to point out that if you're looking for a decent place to stay in Phnom Penh - NagaWorld Hotel is not the right choice for you unless you are looking for "fun". They have a casino which makes the lobby a total chaos, and a nightclub which gives you not much chance to get sleep at nights (unless... More

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello Moonbabyxox, Thank you very much for your recent review of your stay here at NagaWorld. We appreciate you taking the time to review your time here. Although we understand not all services were up to par, we do still appreciate the accolades given towards our front desk staff. Thank you for your detailed review and feedback - it is... More

Perth, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 21, 2014

I can't believe the number of bad reviews for this place. Are people stupid or just don't read reviews before they go to a hotel. YES ...Nagaworld is a casino YES ...Nagaworld allows people to smoke just about everywhere YES ...Nagaworld is a 5* Cambodian Hotel (not a 5* first world hotel) I work at a casino in Australia and... More

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NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear THEcriticiser, Thank you so much for taking the time to share your recent experience at the NagaWorld Phnom Penh. We are delighted to see that you had a pleasant time with us. Thank you again for choosing NagaWorld as your place for a trip from Perth, Australia. We look forward to welcoming you back for your next visit to... More

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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — NagaWorld Hotel & Entertainment Complex 4.5*
Number of rooms: 525
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