We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.5 of 5 Hotel   |   277 Sisowath Quay, Phnom Penh, Cambodia
Hotel amenities
Save Saved
You added The Quay to your Saves list
The Quay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
71%
Ranked #45 of 209 hotels in Phnom Penh
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (265)
  • Photos (115)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (66)
  • Location
  • More
true
Write a Review

265 people have reviewed this hotel

Traveler rating
    96
    91
    39
    27
    12
See reviews for
28
120
41
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here in November last year. This hotel own by Frances. We really enjoy our stay and we booked 2rooms one is suite room which opposite door. Hight floor is very good and with the river view. We got a nice breakfast with buffer. Staff very attentive and smile. Thank you hope to see you soon next year.

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed 2 nights in Suite room, the design of the room is nice and spacious, big bathroom with bathtub and big mirror, long writing table, comfortable bed, TV with adjustable facing bed or sitting area, balcony which is link to neighbor room. Soundproof is good even facing busy street, all suite room facing morning sun, so there is a... More

Was this review helpful? Yes
Phnom Penh, Cambodia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Ive stayed at the Quay before and it never disappoints. Check in was really easy as the staff know what they're doing. This time I stayed in one of the rooms at the back of the hotel. The bed was comfortable and the room was quiet so it made for a good night's sleep. Breakfast and coffee were up to... More

Was this review helpful? Yes
Chandigarh, India
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 15, 2014

I stayed for 3 night at The Quay hotel. Rooms are very nice, clean and spacious. Toiletries are of good standard and shower pressure is very good. English Breakfast is delicious & nutritious. Would love to return to this hotel in the future. Roof top bar is great place to sit in the evening while overlooking the mekong river.

Was this review helpful? Yes
Jakarta
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed July 12, 2014

I like the location, the spacious room with modern design and the aromatherapy they burn inside my room. Although located in the busiest street, but the room was very quiet and I can sleep well. I would love to return to this hotel if I visit Phnom Penh again.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

We had a nice 2 night stay. Staff were lovely and always very helpful. Rooms were big and bathroom was amazing (though no separate door for toilet if that bothers you). Great location- check out rooftop bar! Breakfast was pretty good and was included and could either be had in room or in bar! Expensive by Cambodia standards- can def... More

Was this review helpful? Yes
Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 5, 2014

We went as a group of friends on the 12/6/14 and we had a great weekend in The Quay hotel. The check inn process was swift and speedy, reception staff was friendly and welcoming. I stayed in a standard room, the room itself had a good layout with two small windows. Nice and comfortable bed with a ceiling fan above... More

Was this review helpful? Yes 3
Paynesville, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 1, 2014 via mobile

This is a lovely hotel with nice staff. However, I am a non-smoker and don't like the smell of cigarettes in the lobby & the room. Kindly they sprayed the room for me but the sheets still carry the odour. Someone is smoking in the lobby now - this is also where they serve meals! It's a pity.

Was this review helpful? Yes
General Manager Q, Owner at The Quay, responded to this review

Please note that the Quay Hotel has dedicated non smoking rooms. Also we don't allow smoking in the lobby bar/restaurant area until after dinner time and when the front doors have been opened. We have seating outside for smokers as well as an open top roof area. If on occasions guests do not follow this, we can only sincerely apologise... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 28, 2014

The Quay is a genuine boutique hotel (only 16 rooms) ideally situated on the river in the heart of Phnom Penh. The terrace bar has a magnificent view of the city at night and is a great place for happy-hour drinks and perhaps a snack. There's also an extremely small pool. The basic room has no windows, but everything else... More

Was this review helpful? Yes
thane
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 20, 2014

Where do you want to stay in Phnom Penh-of course the river-front because of its view , action and some Cambodian life-style.? We had difficulty in selecting this place because of the mixed reviews but this IS the place to stay. The river-front view is good cos its so different than the usual hotels one stay in.You can browse the... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Quay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Quay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Quay

Address: 277 Sisowath Quay, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Quay 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Asiatravel.com Holdings, Orbitz, Booking.com, Hotels.com, Tingo, BookingOdigeoWL, Otel, Venere and Expedia so you can book your The Quay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Quay Hotel Phnom Penh
Quay Phnom Penh
Quay Hotel Phnom Penh

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (2)
Viewed
Room/suite (31)
Viewed
Dining (5)
Viewed
Bathroom (16)
Viewed
View from room (10)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Phnom Penh with
any amenities

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#13 Luxury Hotel in Phnom Penh #25 Business Hotel in Phnom Penh
Hotel Class
Official Description (provided by the hotel)
The Quay - newest river front hotel and Phnom Penh's first carbon friendly and environmentally sound hotel. As you step from the vibrant riverfront of Phnom Penh along the banks of the Tonle Sap, prepare yourself for a fusion of innovation and tranquility. You will enter the calming ethereal design of the lobby, you immerse yourself in form and comfort. From the start, your stay at this minimalist 16-room hideaway is urbane and relaxed. Consider yourself home at The Quay. ... more   less 
Number of rooms
16

Questions & Answers

Questions? Get answers from The Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer