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4.5 of 5 Hotel   |   277 Sisowath Quay, Phnom Penh, Cambodia
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The Quay
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Ranked #49 of 213 Hotels in Phnom Penh
Certificate of Excellence 2014
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265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here in November last year. This hotel own by Frances. We really enjoy our stay and we booked 2rooms one is suite room which opposite door. Hight floor is very good and with the river view. We got a nice breakfast with buffer. Staff very attentive and smile. Thank you hope to see you soon next year.

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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 1, 2014

I stayed 2 nights in Suite room, the design of the room is nice and spacious, big bathroom with bathtub and big mirror, long writing table, comfortable bed, TV with adjustable facing bed or sitting area, balcony which is link to neighbor room. Soundproof is good even facing busy street, all suite room facing morning sun, so there is a... More

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Phnom Penh, Cambodia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Ive stayed at the Quay before and it never disappoints. Check in was really easy as the staff know what they're doing. This time I stayed in one of the rooms at the back of the hotel. The bed was comfortable and the room was quiet so it made for a good night's sleep. Breakfast and coffee were up to... More

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Chandigarh, India
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 15, 2014

I stayed for 3 night at The Quay hotel. Rooms are very nice, clean and spacious. Toiletries are of good standard and shower pressure is very good. English Breakfast is delicious & nutritious. Would love to return to this hotel in the future. Roof top bar is great place to sit in the evening while overlooking the mekong river.

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2014

I like the location, the spacious room with modern design and the aromatherapy they burn inside my room. Although located in the busiest street, but the room was very quiet and I can sleep well. I would love to return to this hotel if I visit Phnom Penh again.

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5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2014

We had a nice 2 night stay. Staff were lovely and always very helpful. Rooms were big and bathroom was amazing (though no separate door for toilet if that bothers you). Great location- check out rooftop bar! Breakfast was pretty good and was included and could either be had in room or in bar! Expensive by Cambodia standards- can def... More

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Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 5, 2014

We went as a group of friends on the 12/6/14 and we had a great weekend in The Quay hotel. The check inn process was swift and speedy, reception staff was friendly and welcoming. I stayed in a standard room, the room itself had a good layout with two small windows. Nice and comfortable bed with a ceiling fan above... More

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Paynesville, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 1, 2014 via mobile

This is a lovely hotel with nice staff. However, I am a non-smoker and don't like the smell of cigarettes in the lobby & the room. Kindly they sprayed the room for me but the sheets still carry the odour. Someone is smoking in the lobby now - this is also where they serve meals! It's a pity.

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General Manager Q, Owner at The Quay, responded to this review

Please note that the Quay Hotel has dedicated non smoking rooms. Also we don't allow smoking in the lobby bar/restaurant area until after dinner time and when the front doors have been opened. We have seating outside for smokers as well as an open top roof area. If on occasions guests do not follow this, we can only sincerely apologise... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 28, 2014

The Quay is a genuine boutique hotel (only 16 rooms) ideally situated on the river in the heart of Phnom Penh. The terrace bar has a magnificent view of the city at night and is a great place for happy-hour drinks and perhaps a snack. There's also an extremely small pool. The basic room has no windows, but everything else... More

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16 reviews 16 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 20, 2014

Where do you want to stay in Phnom Penh-of course the river-front because of its view , action and some Cambodian life-style.? We had difficulty in selecting this place because of the mixed reviews but this IS the place to stay. The river-front view is good cos its so different than the usual hotels one stay in.You can browse the... More

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Additional Information about The Quay

Address: 277 Sisowath Quay, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Quay 4.5*
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Also Known As:
The Quay Hotel Phnom Penh
Quay Phnom Penh
Quay Hotel Phnom Penh

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Hotel & grounds (17)
Pool/beach area (2)
Room/suite (31)
Dining (5)
Bathroom (16)
View from room (10)
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