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4.5 of 5 Hotel   |   277 Sisowath Quay, Phnom Penh, Cambodia
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The Quay
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71%
Ranked #45 of 208 hotels in Phnom Penh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
cruisingthru Phnom Penh, Cambodia
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263 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Phnom Penh, Cambodia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Ive stayed at the Quay before and it never disappoints. Check in was really easy as the staff know what they're doing. This time I stayed in one of the rooms at the back of the hotel. The bed was comfortable and the room was quiet so it made for a good night's sleep. Breakfast and coffee were up to... More

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Chandigarh, India
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 3 night at The Quay hotel. Rooms are very nice, clean and spacious. Toiletries are of good standard and shower pressure is very good. English Breakfast is delicious & nutritious. Would love to return to this hotel in the future. Roof top bar is great place to sit in the evening while overlooking the mekong river.

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Jakarta
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

I like the location, the spacious room with modern design and the aromatherapy they burn inside my room. Although located in the busiest street, but the room was very quiet and I can sleep well. I would love to return to this hotel if I visit Phnom Penh again.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a nice 2 night stay. Staff were lovely and always very helpful. Rooms were big and bathroom was amazing (though no separate door for toilet if that bothers you). Great location- check out rooftop bar! Breakfast was pretty good and was included and could either be had in room or in bar! Expensive by Cambodia standards- can def... More

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Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went as a group of friends on the 12/6/14 and we had a great weekend in The Quay hotel. The check inn process was swift and speedy, reception staff was friendly and welcoming. I stayed in a standard room, the room itself had a good layout with two small windows. Nice and comfortable bed with a ceiling fan above... More

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Paynesville, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a lovely hotel with nice staff. However, I am a non-smoker and don't like the smell of cigarettes in the lobby & the room. Kindly they sprayed the room for me but the sheets still carry the odour. Someone is smoking in the lobby now - this is also where they serve meals! It's a pity.

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General Manager Q, Owner at The Quay, responded to this review

Please note that the Quay Hotel has dedicated non smoking rooms. Also we don't allow smoking in the lobby bar/restaurant area until after dinner time and when the front doors have been opened. We have seating outside for smokers as well as an open top roof area. If on occasions guests do not follow this, we can only sincerely apologise... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Quay is a genuine boutique hotel (only 16 rooms) ideally situated on the river in the heart of Phnom Penh. The terrace bar has a magnificent view of the city at night and is a great place for happy-hour drinks and perhaps a snack. There's also an extremely small pool. The basic room has no windows, but everything else... More

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thane
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 20, 2014

Where do you want to stay in Phnom Penh-of course the river-front because of its view , action and some Cambodian life-style.? We had difficulty in selecting this place because of the mixed reviews but this IS the place to stay. The river-front view is good cos its so different than the usual hotels one stay in.You can browse the... More

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Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 11, 2014

We had taken the river facing suite and stayed for 2 days and had a wonderfully luxurious time. It is a cozy yet luxurious and comfortable boutique hotel. Above all it is environment friendly in many of its operations like using recycled paper to the way they do their laundry. The Location: the location is fantastic with a wonderful view... More

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San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2014

Four of us stayed at The Quay in August 2013 for 2 nights, which was the 3rd and 4th day of our 3 week asia adventure. We booked online while in HCMC at $50pn, which turned out to be an rear room with no windows!!! So we upgraded to rooms with a view of the tonle sap at about $89... More

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Additional Information about The Quay

Address: 277 Sisowath Quay, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Quay 4.5*
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Also Known As:
The Quay Hotel Phnom Penh
Quay Phnom Penh
Quay Hotel Phnom Penh

114 photos of this hotel

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Hotel & grounds (17)
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Pool/beach area (2)
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Room/suite (31)
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Dining (5)
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Bathroom (16)
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View from room (10)
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Other (33)

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style
#13 Luxury Hotel in Phnom Penh #22 Business Hotel in Phnom Penh
Hotel Class
Official Description (provided by the hotel)
The Quay - newest river front hotel and Phnom Penh's first carbon friendly and environmentally sound hotel. As you step from the vibrant riverfront of Phnom Penh along the banks of the Tonle Sap, prepare yourself for a fusion of innovation and tranquility. You will enter the calming ethereal design of the lobby, you immerse yourself in form and comfort. From the start, your stay at this minimalist 16-room hideaway is urbane and relaxed. Consider yourself home at The Quay. ... more   less 
Number of rooms
16

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