We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.5 of 5 Hotel   |   277 Sisowath Quay, Phnom Penh, Cambodia
Hotel amenities
Save Saved
You added The Quay to your Saves list
The Quay
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Agoda.com Booking.com
and 7 more sites!
70%
Ranked #46 of 201 hotels in Phnom Penh
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
scott_nz1 Auckland
Write a Review

251 people have reviewed this hotel

Traveler rating
    87
    86
    39
    27
    12
See reviews for
26
118
35
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
Auckland
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

great location, only a few doors down from Karma Restaurant, my local fav eatery. room was big and quiet, the road noise was not a problem. mozzies in the room were a pain, had to go buy some fly spray. the roof top pool was ok and the cocktails delicious. set breakfast is a selection of about 8 varieties which... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Last week, I was in Phnom Penh for a short break and chance upon this boutique hotel along the bursting Riverside in Phnom Penh. I used to stay in another boutique hotel but my hubby has decided to explore this hotel near Riverside as it got good feedback from his sister who was there for business trip. The deco in... More

Was this review helpful? Yes
Massachusetts
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is small but the rooms are huge! Based on other travelers comments, I think I got a renovated room as I had a very large desk and everything seemed really new. The room has a large bathroom with shower and bathtub, a huge working area desk, a large and very comfortable bed, a sitting room and a terrace... More

Was this review helpful? Yes
Siem Reap Province, Cambodia
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice boutique hotel. Yummy breakfast. But not so friendly room if you are on business. No writing desk so you need to sit on floor and place lap top on day bed. Lightings are not bright if u want to do some paperwork.

Was this review helpful? Yes
Melbourne
Top Contributor
132 reviews 132 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very tastefully decorated and is right on the riverfront. Great location close to everything. Room was excellently appointed, clean and comfortable. The bathroom was sensational with heaps of hot water and good amenities. Great restaurant and breakfast and the roof top bar with large Jacuzzi over looks the river. Highly recommended. Great value for money. Staff were... More

Was this review helpful? Yes
Cairns, Australia
1 review
5 of 5 stars Reviewed March 14, 2014 via mobile

Great location, close to everything a tourist wants to see, loved the view from the balcony of the river. Clean, modern, safe, great staff, breakfast in bed if you choose. Funky, functional, well designed room. Great rooftop bar. Would return happily.

Was this review helpful? Yes
Kathmandu
Top Contributor
116 reviews 116 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 13, 2014

Great Location! Along the lively river front, the hotel stands tall, offering large beautifully done rooms. The decor is delightfully contemporary! My family and I spent three nights here. We had the room along the main road with a nice balcony and a great view of the river and the promenade along it. The staff were friendly. The roof top... More

Was this review helpful? Yes
Geraldton, Australia
Top Contributor
127 reviews 127 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 10, 2014

This hotel was fantastic. The staff were very efficient and the rooms spotless with all the amenities one could wish for. It felt airy and modern and if you can score a room with a balcony on the front as that way you'll be able to watch the world go by. Located right across the road from the river this... More

Was this review helpful? Yes
San Diego, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

The Quay is in a prime location in Phnom Penh, where you can walk in a couple of minutes to the Royal Palace, National Museum, and local markets. You can also walk along the river and watch local fishing boats deliver fish directly to the local markets. We stayed in two different rooms at two different times during our trip.... More

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed February 22, 2014

Ten year old hotel with no maintenance done. Very shabby with broken off towel holders and hardly any amenities. Bad pillows n very bad mattress. Safe was not secured to the wall nor the floor. Breakfast is fantastic but this joint ain't 4 star, definitely a overpriced 3 star. Do not recommend.

Was this review helpful? Yes
General Manager Q, General Manager at The Quay, responded to this review

Dear Jacqui, In response to your review, please let me tell you that our hotel is not 10 year old and we do have maintenance works done daily. I just wonder in which room you stayed because we haven’t found any towel holder broken. We do fix everything broken at all times. Likewise we renew towels monthly. And in regards... More

Been to The Quay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Quay

Also Known As:
The Quay Hotel Phnom Penh
The Quay Hotel
Quay Phnom Penh
Quay Hotel Phnom Penh
Address: 277 Sisowath Quay, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#12 Luxury Hotel in Phnom Penh
#22 Business Hotel in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Quay 4.5*
Official Description (provided by the hotel):
The Quay - newest river front hotel and Phnom Penh's first carbon friendly and environmentally sound hotel. As you step from the vibrant riverfront of Phnom Penh along the banks of the Tonle Sap, prepare yourself for a fusion of innovation and tranquility. You will enter the calming ethereal design of the lobby, you immerse yourself in form and comfort. From the start, your stay at this minimalist 16-room hideaway is urbane and relaxed. Consider yourself home at The Quay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Asiatravel.com Holdings, Orbitz, Hotels.com, Tingo, Venere, TripOnline SA and Otel so you can book your The Quay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Quay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.