The front desk staff were unfriendly. It felt as though they thought they were doing us a favour by allowing us to stay. (Especially the woman with layers of make up on) They disregarded all of the requests we made (high floor, quiet room) and even gave my husband and I a twin room instead of a double. Breakfast was... More

I stayed here for the first, and being Brunei, hopefully the only time. Perhaps I was expecting too much for the price I was paying, but service at check in was absolutely slow. The check in clerk took a long while to find my details and not giving much hints as to why it was taking that long. Upon getting... More

Staying here for the first time saw me getting annoyed with the front desk staff. Granted my plane landed late and I got there at 2200, but service was surly with one word answers. Maybe it was just him, but the rest of the stay remained the same. Ridiculous internet access charges when hotels like Palm Garden was providing it... More

It is located in a very strategic location, surrounded by departmental stores, shopping malls & restaurants. Good condition & well maintained. Average maintenace of pool & gym. Overall its above average.

At first I booked this hotel without giving it much expectation as I thought it's quite an old hotel in Brunei. However, when I check in and saw the room, I am happy to be staying there. The location itself is very good. Easy to go to everywhere and easy to find food around. The check in process is a... More

I found this hotel as among one of the best in Brunei. It has all you need, good restaurant, health club, swimming pool , tennis court, badminton court, shopping mall, supermarket in the same building. It is situated in the most nicest place of the town.It has very nice close by restaurants and fast food joints. Walkable distance from 1... More

You never get a second chance to make a first impression and unfortunately my first impression is an overpriced, under delivered Hotel. Generally if the service is good you can forgive the mould in the resteraunt, cleanliness issues in the room, dirty pool area with no chairs and cigarette butts everywhere, and terrible breakfast, but as we were treated very... More

Arriving at the airport with Royal Brunei in the late afternoon, we discussed the option of taking a bus or taxi, and taxi won as we were quite tired. The ride to the hotel was short, 10 minutes at most (maybe that was just our taxi driver). Our first impression was exactly as expected from their website. The staff at... More

I spent three nights in Brunei and stayed at the Centrepoint Hotel. The hotel itself is well located and the room I had was quite large and elegantly furnished with nice teak furniture and the hotel is only 10 or 15 years old and still looks quite new. I took a taxi from the airport and it only took around... More