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Dhaka Regency Hotel & Resort

Airport Road | Nikunja 2, Dhaka City 1229, Bangladesh
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Dhaka Regency Hotel & Resort
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Ranked #24 of 57 Hotels in Dhaka City
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183 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dhaka City, Bangladesh
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Have used the Regency on a number of occasions over the years for break 2/3 day break from pressures of Dhaka living! Increasingly - although staff are helpful and pleasant I find the hotel looking less smart and impressive. It must surely be time for refurbishment and upgrade - especially when seen in the context of its new immediate neighbor!... More 

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Whitley Bay, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Staff waiting at the airport immediately upon collecting luggage and exiting the secure area. Hotel is very close to the airport. After a short drive, the friendly and eager to help staff carried my bags to reception which is on the 5th floor. I was happy to find there's a shopping centre on the first four floors as having forgotten... More 

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Amsterdam, The Netherlands
Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Near the airport, an oasis in the middle of the chaotic but very colorful area of Dhaka. Had a fantastic stay thanks to the wonderful employees of the hotel, that really did their utmost to make my daily routine as pleasant as possible. Food was fantastic, with endless buffets, fast and alert staff. Thanks to Mr. Hamid, Hossain, Rahman, Hasan,... More 

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Oswestry, United Kingdom
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 17, 2015

The Regency claims to be a five star hotel. By international standards this is a three star hotel. The big let down is that the standard rooms have no windows and it is like being in a cell as there is no natural light. The rooms are a good size and the beds are comfortable. The furniture and carpet in... More 

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Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 8, 2015

At first I was get a room at 12th floor, but then I got a room at 7th floor and no window.!! No partition at the shower, leaking room, the shower was not working, hard bed, tube TV (seriously.?! In a 5 star hotel.?!) The things I liked was the view from the rooftop pool. And the rooftop restaurant. Also... More 

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Dhaka City, Bangladesh
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 1, 2015

I dined at their rooftop restaurant "Grill on the Skyline" many a time. They used to serve very good food & the ambiance was great as well. But these days they have lost it. I see the old staff are gone and they have recruited rookies who cant even talk to guest properly let alone "attend" guests. The taste of... More 

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Whitley Bay, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 15, 2015

I wanted to view the rooms prior to checking in and the staff went out of their way to show me the different style of rooms available. I wanted a room with a view albeit I appreciated the rooms that have no windows as they were very quiet and would be perfect for anyone wanting complete silence. The rooms with... More 

Was this review helpful? Yes 1
GSMdesk, Guest Relations Manager at Dhaka Regency Hotel & Resort, responded to this review

Dear Guest, Warm greetings from Dhaka Regency Hotel & Resort! Thanks for your wonderful review regrading staying at Dhaka Regency.Dhaka Regency is the city's most friendly five star hotel to the guest. Here we belive in cordial hospitality service for our valued guest like you. This type of valued review always inspire us to provide a great service to our... More 

Riyadh, Saudi Arabia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 14, 2015

Didn't stay but used facilities on a daily basis. Ideally located 5-10 minutes from the airport and on the outskirts of city, so it makes getting around easier. The neighbourhood is quaint and not over crowded. I found all of the staff extremely pleasant and welcoming, but sadly this was matched with very slow service and high prices. Overall the... More 

Was this review helpful? Yes 2
GSMdesk, Guest Relations Manager at Dhaka Regency Hotel & Resort, responded to this review

Dear Guest, Warm greetings from Dhaka Regency Hotel & Resort! Thanks for your wonderful review regrading Dhaka Regency.Dhaka Regency is the city's most friendly five star hotel to the guest. Here we belive in cordial hospitality service for our valued guest like you. This type of valued review always inspire us to provide a great service to our guest. We... More 

Belgrade, Serbia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 12, 2015

Dhaka Regency is weird 5 stars hotel. Reception is on floor 5; on floors 1-3 is local shopping mall. Standard rooms have no windows, no idea if is day or night outside. Good side of standard room - you are isolated from outside noise, no disturbance from traffic and airplanes. + Soft bed providing very good sleep and rest. Staff... More 

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Hoffman Estates, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2015

Please stay away from this hotel. They charged twice from my credit card and never refunded the money. I have reached out to my bank to resolve the issue. I will never stay in this hotel ever. Terrible and unprofessional service.

Was this review helpful? Yes 3
GSMdesk, Guest Relations Manager at Dhaka Regency Hotel & Resort, responded to this review

Dear Guest, Warm greetings from Dhaka Regency Hotel & Resort! Thanks a lot for your valuable review on Dhaka Regency. Your review will always inspire us to provided opportunity to uplift our service to our valued guest. I would like to request for sending your complain regrading credit card- double charge to info@dhakaregency.com. We will take an action with in... More 

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