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Westin Dhaka

Certificate of Excellence
Main Gulshan Avenue | Plot-01, Rd 45, Gulshan-2, Dhaka City 1212, Bangladesh
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1 room 1 guest
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492 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mystic, Connecticut
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

The breakfast spread is pretty amazing - the best I've ever had actually. Nice, clean pool and a nice sauna and steam room. have stayed here 3 times this summer. Across the street is some shopping but beware of the street scene that starts as soon as you leave. That's what makes the premises such a sanctuary. Lots of food... More 

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Birmingham, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Westin situated in the diplomatic area of Gulshan is an ideal business hotel however venture outside the lobby and even into the heart of the city and what hits you is the mess the smell and the chaos! I read in the Daily Star news paper on 26 August which featured a world wide survey of the worst places... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Welcome to Renewal! We thank you for reposing in the sanctuary of our hotel during your visit to the city. We understand the plight of the city, therefore strive to offer a safe accommodation option that is replete with every modern comfort. It is great that from our strategic location to our offerings, you found each of them... More 

New Delhi, India
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Westin is over priced and does not offer value for money. The rooms are clean, decent size, modern but that's what a Westin standard is supposed to be. The food in the restaurants is very expensive and the portions are quite small. The location is central. Considering safety could be an issue in Bangladesh, staying at a reputed chain... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Welcome to Renewal! We thank you for sharing your feedback on this forum. Though we are glad to know that you found our offerings up to the mark, we regret that our price structure slightly dampened your overall impression. However, we want to assure you that our tariff is in accordance with the prevalent hospitality industry norms. On... More 

Mumbai (Bombay), India
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Westin is located right opposite Gulshan 2 circle which is the most busy and well connected area in Dhaka surrounded by many embassies. As this hotel is a high rise, the higher floor you stay, the better view you will get. Lobby : There are 2 lobbies - a smaller one on the ground floor for security screening and transport... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Welcome to Renewal! Thank you for your detailed review that gives a glimpse of our elaborate offerings. Guest appreciation is our greatest reward and we truly treasure your kind comments that speak high of each of our offerings. Indeed, we strive to create a platform where guests can repose, relax and revive. It is great to know that... More 

New York City, New York
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Dhaka for two nights in August and had a great time staying at the Westin. The most striking thing about it is how similar it is to all the Westins I have stayed in in the US. For me, that was a good thing. Having said that, the staff was much more friendly than many of the... More 

Was this review helpful? Yes 1
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We are glad to learn about your Feel Well experience that was akin to the global standards. And the fact that we could make it even more special with our warm hospitality means a lot to our team. We are also happy to know that you availed our various facilities that allowed you to rest, relax and rejuvenate.... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Business hotel, clean rooms, nice large bathroom, was on Starwood prefferd floor. Plenty of bottled water in room. The snack shop, coffee shop on lower floor was very good and really good service by staff. the restuarnt is what you call average, I have had better food from an international chain and 4* hotel. The staff on reception on check... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from Westin Dhaka! Thank you for throwing light on the multiple aspects of our hospitality and helping us better our services. At Westin Dhaka, we consider guests’ feedback as a source of learning. Thus, while your kind remarks have delighted our team, they have also taken a note of your concerns and are in the process... More 

Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had booked the hotel many weeks in advance and advised that my flight would be arriving late and I would not get to the hotel until after midnight. After 20 hours of travel I was surprised when I arrived to check in and there were staff and managers all greating me and smiling. The night manager shook my hand... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from Westin Dhaka We are saddened to learn about the inconveniences you faced and assure you that this is rather an aberration from our flawless hospitality. At our hotel, we indeed treat the loyal patrons of Starwood Hotels & Resorts with bespoke attention. We will ensure that an internal follow up is provided to us to... More 

Hong Kong
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My 1st visit to Bangladesh. Am impressed all staff were well trained n courteous. Room was huge and cleaned. Buffet Breakfast spread was just moderate, improvement to the spread would be good as I walked 2 rounds and unable to find toaster or bread...seems strange. My only huge concern was the Spa as it does cost a lot for a... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We are delighted to have our services reviewed and commended by one of our esteemed guests. It is nice to know that we could churn out a pleasant experience. Your kind remarks about our service, facilities and overall ambience are much valued by the entire team. It is nice to know that you found the culinary offerings delectable... More 

Jakarta, Indonesia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Chana masala and palak paneer are as good as the vibrant crowd of Dhaka. Butter nan has butter inside not on outside so a unique test on positive side. However Paratha turned out to be Prata. Dal makhani and salad are also good. Plain Nan is a turn off. Reasonable good and caring and delectable service. If you are in... More 

Was this review helpful? Yes
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from Westin Dhaka! We appreciate your effort of analyzing each of the culinary offerings savored by you at our restaurant and letting us know how we faired. We strive to create magic and renewal through our food and are glad to know that we could impress you with our delicious treats. Your kind remarks have delighted... More 

Kuala Lumpur, Malaysia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is very much central if you consider Gulshan as center of city. Basically center of City is Motijheel, but it is gradually moving to Gulshan. This is also near most of the foreign embassy, big shopping center (Jamuna Future Park) and many famous restaurants.

Was this review helpful? Yes
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Welcome to Renewal! Thank you for taking out time to review our hotel on this forum. As you have mentioned, our hotel is located in the new business district of Dhaka, Gulshan, and gives easy access to the prominent business hubs as well as entertainment zones of the city. Though we are glad that you have given excellent... More 

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