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Westin Dhaka

4.5 of 5
Main Gulshan Avenue | Plot-01, Rd 45, Gulshan-2, Dhaka City 1212, Bangladesh
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Westin Dhaka
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Westin Dhaka
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438 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent customer service ! Friendly and helpful staff. Very nice pool and gym . Buffet has enormous amount of choice and different dishes. Desserts are excellent, room service more than average ! Hotel in general is very clean ( mosquitos can be found around the premisses but the staff is making big effort the customers to be comfortable)

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Cape Town Central, South Africa
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Five star hotels in the developing world can be all over the board. The Westin Dhaka checks all the boxes and lives up to the Westin standard - albeit with a hefty price tag for add-ons. The service was extraordinarily friendly. The doorman knew my name after one day and always greeted me by name. Great bed, great shower.

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Welcome to Renewal! Thank you for taking the time out to review our hotel on this forum. We truly value your opinion and are happy to know that you found our services in sync with the Westin standards. Your kind remarks about our Heavenly Bed, personalized services and other offerings mean a lot to us. We thank you... More 

Liverpool
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a gem amongst the craziness of the Dhaka streets Very warm welcome from staff who genuinely care about your hotel experience The rooms are spacious and clean and a nice deep bath with separate shower in the bathrooms is an added bonus Bathrobes are provided and the spa area is second to none with even a choice... More 

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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Read through several latest comments about Westin. I must say, did not see any mentioned problems or flaws (staff not giving way, bed bugs, etc) . Seems like the management does take feedback seriously and improves. I stayed on the 19th floor. The room was big, clean with comfortable beds. However, you can still hear the noise from the outside.... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We are delighted to have our services reviewed and commended by one of our esteemed guests. We are glad to know that we could churn out a pleasant experience. Your kind remarks about our service, facilities and overall ambience are much valued by the entire team. It is nice to know that you found the rooms spacious, the... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 2 weeks ago

Whenever I travel to Dhaka, always stay at The Westin. Great staff, luxurious rooms, great facilities-good food, good internet speed. Good location, comfortable for travel to different parts of the city. But its right next to the road so no green/ open spaces. Restaurants are expensive.

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We thank you for honoring us with your patronage and sharing the wonderful experience of your recent stay. It is great to know that at Westin Dhaka you found a perfect retreat to relax and rejuvenate. Your kind feedback about the different facets of our hotel is highly welcomed by the entire team, who consider guest review as... More 

Top Contributor
778 reviews 778 reviews
173 hotel reviews
380 helpful votes 380 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here again in early March, and this is a dependable business hotel. Service is generally good but nothing fancy-- from check in to check out, including room service and the restaurant on top floor. The prices are ridiculous for Dhaka, and Westin needs competition. Now they no longer offer breakfast included in the room rate, and $40 for bfast... More 

Was this review helpful? Yes 1
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We thank you for staying at our hotel and sharing your feedback that highlights the experience you had with us. Stationed in the new business district of Dhaka, The Westin Dhaka is perfect to relax, revive and experience renewal. Though we are glad that you found our services up to the mark,... More 

Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 10, 2015

Dhaka is in desperate need of decent, 4-5 star hotels in order to compete with this money making monster - the Westin. I chose to stay at the Six Seasons hotel, which is just a 10 minute walk from the Westin, for one night (for personal reasons), and thought that this hotel offered far greater value for money than the... More 

Was this review helpful? Yes 2
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We thank you for staying with us and sharing the detailed feedback of your experience. Though we are glad to know that you found our services up to the mark, we regret that you were rather unsatisfied with our tariff. However, we want to assure you that our prices are in sync... More 

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2015

I had visited Dhaka before 6 years previously and had certainly not been impressed by my hotel. The Westin Dhaka was very different. The hotel kindly gave me an early check in at 0930 when I arrived off the 0800 Emirates flight and didn’t quibble or make a fuss like some hotels do even when they have available rooms. I... More 

Was this review helpful? Yes 1
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, It is great to know that we could replace your unpleasant memories with a pleasant one during your recent visit. Your concrete summary and suggestions have been well received by the entire team, who work round the clock to extend a Feel Well experience to guests. Strategically located in the new business district of Dhaka, our hotel is... More 

Jakarta, Indonesia
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 28, 2015

Having been in plenty 5 star hotels globally I have to say the Westin in Dhaka is abusing the scarcity of 5 star hotels in town. If I add the prices in the Italian restaurant in the hotel, the room and a dinner for two with a bottle of average red wine will cost you 700 Usd all included. The... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! Thank you for taking time out to review our hotel on this forum. Nestled in the new business district of Gulshan, The Westin Dhaka strives to provide an experience replete with relaxation and rejuvenation. Though we are glad to know that you considered our services up to the mark, we regret that... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2015

I went to Bangladesh for work and for security reasons, I have stayed in the WestIn hotel. you know some hotels you find the stay is expensive but its fine. This hotel makes you feel like you are being robbed because there is almost 40% tax on every single thing you pay for even the taxi they take service charge... More 

Was this review helpful? Yes 4
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We thank you for choosing to stay with us and sharing your feedback on this forum. At The Westin Dhaka, we advocate the “Feel Well” experience to one and all. Therefore, we regret that your stay was not at par with your expectations. We would like to draw your attention to the fact that our pricing policy is... More 

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