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Westin Dhaka

Main Gulshan Avenue | Plot-01, Rd 45, Gulshan-2, Dhaka City 1212, Bangladesh
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Westin Dhaka
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Westin Dhaka
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434 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
1 review
4 of 5 stars Reviewed yesterday NEW

Whenever I travel to Dhaka, always stay at The Westin. Great staff, luxurious rooms, great facilities-good food, good internet speed. Good location, comfortable for travel to different parts of the city. But its right next to the road so no green/ open spaces. Restaurants are expensive.

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Top Contributor
778 reviews 778 reviews
173 hotel reviews
356 helpful votes 356 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here again in early March, and this is a dependable business hotel. Service is generally good but nothing fancy-- from check in to check out, including room service and the restaurant on top floor. The prices are ridiculous for Dhaka, and Westin needs competition. Now they no longer offer breakfast included in the room rate, and $40 for bfast... More 

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Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Dhaka is in desperate need of decent, 4-5 star hotels in order to compete with this money making monster - the Westin. I chose to stay at the Six Seasons hotel, which is just a 10 minute walk from the Westin, for one night (for personal reasons), and thought that this hotel offered far greater value for money than the... More 

Was this review helpful? Yes 1
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! We thank you for staying with us and sharing the detailed feedback of your experience. Though we are glad to know that you found our services up to the mark, we regret that you were rather unsatisfied with our tariff. However, we want to assure you that our prices are in sync... More 

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had visited Dhaka before 6 years previously and had certainly not been impressed by my hotel. The Westin Dhaka was very different. The hotel kindly gave me an early check in at 0930 when I arrived off the 0800 Emirates flight and didn’t quibble or make a fuss like some hotels do even when they have available rooms. I... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, It is great to know that we could replace your unpleasant memories with a pleasant one during your recent visit. Your concrete summary and suggestions have been well received by the entire team, who work round the clock to extend a Feel Well experience to guests. Strategically located in the new business district of Dhaka, our hotel is... More 

Jakarta, Indonesia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having been in plenty 5 star hotels globally I have to say the Westin in Dhaka is abusing the scarcity of 5 star hotels in town. If I add the prices in the Italian restaurant in the hotel, the room and a dinner for two with a bottle of average red wine will cost you 700 Usd all included. The... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Renewed Greetings from The Westin Dhaka! Thank you for taking time out to review our hotel on this forum. Nestled in the new business district of Gulshan, The Westin Dhaka strives to provide an experience replete with relaxation and rejuvenation. Though we are glad to know that you considered our services up to the mark, we regret that... More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 19, 2015

I went to Bangladesh for work and for security reasons, I have stayed in the WestIn hotel. you know some hotels you find the stay is expensive but its fine. This hotel makes you feel like you are being robbed because there is almost 40% tax on every single thing you pay for even the taxi they take service charge... More 

Was this review helpful? Yes 3
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We thank you for choosing to stay with us and sharing your feedback on this forum. At The Westin Dhaka, we advocate the “Feel Well” experience to one and all. Therefore, we regret that your stay was not at par with your expectations. We would like to draw your attention to the fact that our pricing policy is... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed February 16, 2015

My husband stayed two nights at this hotel and came home with bed bug bites all over his legs. The hotel claims there were no bed bugs however the bites on his legs prove otherwise. I'm not sure they took my husband's claim seriously. We were only contacted by housekeeping and not the general manager.

Was this review helpful? Yes 3
WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We regret to learn about the inconvenience caused during your husband’s stopover. Please be assured that something like this is not only rare but also intolerable at our hotel. We would look into this issue and get back to you. We assure you that we would implement all measures to avoid similar incidents in the future. We thank... More 

Hong Kong
Top Contributor
109 reviews 109 reviews
108 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed February 8, 2015

The room is huge and is clean and tidy. Wifi and LAN internet worked flawlessly and were fast. There were lots of TV channels to choose from. Soundproofing can improve as I could hear my neighbour flick off light switches but I could not hear their conversations otherwise. Bed was indeed heavenly and I had a good sleep. Concierge was... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, We thank you for choosing to stay with us and sharing your feedback on this forum. Though we are glad to know that you found our rooms comfortable and amenities commendable, we regret that few glitches marred your overall Feel Well experience. However, we assure you that we confer detailed attention to the needs of our guests and... More 

New Delhi, India
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 5, 2015

I participated in an evening function at the hotel which concluded with dinner. The conference amenities were good and modern; staff were helpful and responsive. The food served had a wide choice and overall, I ended with a positive impression of the place. Location is close to the city centre - travel to and fro during peak hours can be... More 

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Welcome to Renewal! Many thanks for the wonderful testimony of your recent experience with us. At Westin, everything we do is designed to help you feel your best. It is great to know that we could create a lasting impression with our service, facilities and location. Your rejuvenating experience is cherished by the entire team, who would love... More 

chicago
Top Contributor
55 reviews 55 reviews
46 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed February 4, 2015

I stayed here for business. Security was good. Rooms were comfortable and quiet. Really, my only complaint was the extremely high prices at the restaurants and room service. I tried to eat at the pool/bar area but no one came to serve me.

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WestinDhaka, General Manager at Westin Dhaka, responded to this review

Dear Guest, Welcome to Renewal, Many thanks for staying at our hotel in Dhaka and sharing your wonderful review on this forum. We are glad to know that at Westin Dhaka you found a perfect retreat to relax and rejuvenate. Your kind feedback is highly welcomed by the entire team, who consider guest review as an integral part of the... More 

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