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All 88 Baku hotels

Sheraton Baku Airport Hotel

5.0 of 5 Hotel   |   Heydar Aliyev International Airport, Baku 1044, Azerbaijan
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Sheraton Baku Airport Hotel
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75%
Ranked #18 of 88 hotels in Baku
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
SussexFogey Southern UK
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61 people have reviewed this hotel

Traveler rating
    26
    19
    10
    3
    3
See reviews for
3
4
7
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
Southern UK
Top Contributor
97 reviews 97 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Roomy hotel, with still a bit of an aura of the Soviet times. Comfortable room with large bed. Quiet ambience helps good sleep, although curtains cannot be easily fully closed to provide total blackout. Room was clean, but with empty minbar. Shower was either 'hot' or 'very hot'. Wifi fast, but should be free. Room service swift. Both in the... More

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SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Sir, Firstly we would like to take this opportunity to thank you on your recent patronage of our hotel. While we appreciate your feedback, we would like to apologize for the inconvenience and disappointment that you experienced during your stay with us. We assure you that we have taken necessary steps to improve our services further and to avoid... More

Loket, Czech Republic
1 review
4 of 5 stars Reviewed 4 weeks ago

Friendly and very clean business hotel next to the airport, large rooms, amazing high beds. Great choice and good quality breakfast, the chef makes on the request omelet, etc. The staff were helpful and friendly. The hotel minibus will take you for free to the city center and back. Internet is paid a dear, should be free. Minor inaccuracies in... More

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SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Mr. Sulk, We greatly appreciate the opportunity to be chosen as your host hotel in Baku. Thank you and it has been a sincere pleasure serving you. While we appreciate your patronage and trust, we will do our very best to continue to meet standard of service you expect. Your suggestions are vital part of our growth and will... More

London, United Kingdom
1 review
5 of 5 stars Reviewed March 1, 2014 via mobile

I stayed here on my return from a business trip, great location for the airport, rooms were nice and clean and well equipped gym if you have time. Enjoyed a drink in the link cafe bar when arriving the services was great and very attentive, it was nice to relax after a hectic two weeks of work! The breakfast service... More

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SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Ms. Ellie, Let me take this opportunity to thank you for choosing us to be your host on your recent trip to Baku. We appreciate your kind expressions of appreciation, and wanted you to know that we truly enjoy hosting you and feel honored to be your chosen hotel. Your patronage is always appreciated, and we will do our... More

Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2014 via mobile

Spent two nights here (first night arrived at 3 am) and was pleasantly surprised by quality/size of room. General standard of hotel (cleanliness, approachability of staff) was good. Would recommend the custom burgers and sandwiches available from the bar rather than the breakfast (at 22 manat, roughly 22 Euro).

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SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Ms. Laurie.B, Thank you for taking the time out to write about us on Tripadvisor. We truly appreciate your patronage and confidence in us. Rest assured we will continue to work hardest to provide the quality of services for years to come. Your suggestion with regard to our Food & Beverage offering is much appreciated and we will certainly... More

Sao Paulo, SP
Contributor
18 reviews 18 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 17, 2013

Conveniently located at the airport, this hotel is perfect for those travelers that like to stay close to the airport and don't mind of staying a bit far of the downtown (the hotel has a free shuttle to go to downtown at a regular schedule). The hotel counts with a restaurant with decent options, the breakfast is good enough. The... More

Was this review helpful? Yes 1
SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Mr. Gustavo Thank you for being our valued customer. We are grateful for your kind expressions of appreciation. It was our pleasure of serving you and meeting your expected level of service during your stay with us. We value your patronage and your confidence in us. Your positive impressions will remain a vital part of our growth. And it... More

Baku, Azerbaijan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2013

This hotel I use regularly to stay as it is very close to the airport. The food is pretty good from the bar and the service is good. Lovely soft pillows and good blackout blinds so great sleep possible. It has been re-vamped and looks good. The only thing I would say as sort the room numbering out, the numbers... More

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SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Mr. Petrie, Let me take this opportunity to thank you for choosing to stay with us on your recent business trip to Baku. You are one of our highly valued guests and it has been a pleasure serving you again. We are pleased to know that you have enjoyed our food and other enhanced quality of our products and... More

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 3, 2013

Located a walking distance from the airport. Just before exiting the airport terminal on the left, you'll find an information counter; you can make a request to call the hotel for transport and they'll gladly accommodate. It's rather remote in location however the hotel is nice inside. They were upgrading the lobby while I was there which was cordoned off.... More

Was this review helpful? Yes 1
SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Mr. Alko, Thank you for taking the time out to write very encouraging comments about your recent stay at our hotel. We appreciate your trust and are very much grateful for your patronage. It is patrons such as you that we owe our success and standing in the market. We are pleased to inform you that our Lobby renovation... More

Copenhagen, Denmark
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 11, 2013

I did informed hotel my flight schedule, but no one was waiting for me upon arrival to the airport. The hotel was built in the best style of the early 90's, but had lost appearance since that time.Very poor breakfast with a small choice of food, which looks very suspicious and the worse coffee I ever tested. Shuttle bus service... More

Was this review helpful? Yes 1
SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Mr. Balagul. First of all we would like to thank you for staying at our hotel on your recent business trip to Baku. We are grateful for taking the time out to write us about various inconveniences you experienced at our hotel. We can well understand it must be very frustrating for you not able to fully enjoy our... More

Riga, Latvia
1 review
4 of 5 stars Reviewed May 9, 2013

Very close to airport (just 5 min walk) and nice free transfer to city(every two hours). Very good and friendly staff. Willing to help you. Breakfest is very good. SPA could be better. Rooms are big and clean.

Was this review helpful? Yes
SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear Valuable Guest, I would like to take this opportunity to thank you for your recent stay at our hotel. We are indeed proud to receive your satisfied comments about our hotel. We always strive to deliver the best services to our guests and it will indeed be our pleasure to look forward welcoming you back soon. Once again, thank... More

Accrington, United Kingdom
Top Contributor
56 reviews 56 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 8, 2013

You cannot get much better as an airport hotel, walk out of the exit of the terminal and you can see it about 300m away, so no need for a taxi, but the hotel will send a car if you ask in advance. The hotel is being refurbished at the moment, so a little building work going on, but the... More

Was this review helpful? Yes
SheratonBaku, General Manager at Sheraton Baku Airport Hotel, responded to this review

Dear valuable Guest, Thank you for your choosing to stay with us. We want you to know how much we enjoy serving you. We also appreciate your kind expressions of appreciation and especially grateful for your recent stay. Furthermore, we appreciate your understanding of our ongoing lobby renovation which once completed will further enhance your living experience with us. While... More

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Additional Information about Sheraton Baku Airport Hotel

Also Known As:
Holiday Inn Baku
Baku Holiday Inn
Address: Heydar Aliyev International Airport, Baku 1044, Azerbaijan
Location: Azerbaijan > Absheron Region > Baku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Baku
#18 Business Hotel in Baku
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Baku Airport Hotel 5*
Official Description (provided by the hotel):
Sheraton Baku Airport has the perfect location at Heydar Aliyev International Airport (GYD), just 10 minutes from the beach and 25 minutes from the city centre and just 3 minutes away from the Exhibition Center. UNESCO World Heritage Sites and shopping and entertainment venues are also nearby. All of our 205 air-conditioned guest rooms and suites have everything you need for a restful, productive stay. Keep connected with High-Speed Internet Access, a Flat Screen Television, and a direct-dial telephone. We have plenty of ways to help you stay busy or relaxed. Enjoy a customized session at Gazelli Spa and Wellness, which features Thai massages and a Turkish bath. Swim a few laps at the pool, or get a good workout at the gym. And our business centre offers High-Speed Internet Access to help you get work done. Our hotel also has a wide selection of food and drinks. Flavours serves American breakfasts and Mediterranean lunches and dinners. Grab a pastry and coffee at Cafe Vienna, or watch a game at the Fly Inn sports bar. For an important meeting or event for up to 650 guests, our eight function rooms are ideal. They total 388 square metres and include modern audiovisual technology. ... more   less 
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