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Ambassador Hotel Baku

934, Samad Vurgun Str, Baku AZ 1078, Azerbaijan
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Ambassador Hotel Baku
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21 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (21)
  • Mar-May only
    (4)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (4)
All months
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I never write reviews but felt I must so travellers can avoid what is advertised to be a five star but shouldn't be given any stars or so the hotel can do something about the terrible service. On arrival the hotel looks lovely, I did like the decor. We checked into our room and it was a tip. Everything was... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

This is a two star brothel!!! And that's pushing it! I have had two rooms so far at this hotel. The first had no window and was situated above the restaurant and bar, the 2nd has no air conditioning, not a working TV, a slightly mouldy shower, hhhhmm, ah and I sleep days as I work nights the 2nd. Room... More 

Was this review helpful? Yes 1

Travelers are raving about these Baku hotels

Tehran, Iran
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 10, 2014

It was a business trip and I had 2 nights stay and that was awful experience. The staff could not speak English at all. Restaurant and stairs were too dark. Minibar was empty not even a bottle of water. A door card didn't work and I had to ask someone to open the door by key. Breakfast was very simple... More 

Was this review helpful? Yes 4
Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 9, 2013

only stayed in this hotel because it was recommended by my Azerbaijan travel agent. having a rating of 5-stars is a joke. the reception staff are not rude nor warm either. unfortunately when I stayed there a lot of americans were there also. and they got priority over myself and my daughter, i.e. "hi i'm checking out", 'did you use... More 

Was this review helpful? Yes 6
Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 24, 2013

I have stayed here many times on business and overall this hotel is a good, decently priced business hotel. The rooms are simply decorated and overall the beds are very comfortable. The rooms are cleaned promptly and fresh supplies are brought in daily. The temperature in the rooms is either too hot or too cold however and you must ask... More 

Was this review helpful? Yes 1
Ontario
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 19, 2012

I have made several bookings to the hotel being based on the comments about this hotel. I have sent several letters about the booking contest and nothing received back. So there were lot of problems before I got my ocnfirmation letter, But again correct it and send bak to the reservation office. I did not stay there, but got ht... More 

Was this review helpful? Yes 2
Lausanne, Switzerland
Contributor
17 reviews 17 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 16, 2012

The only positive aspect of this hotel is its nice, smiling staff. Unfortunately most are junior, without training, with poor command of English. Hence poor management, added to an outdated architecture with unmaintained equipement, ugly decoration, and substandard service (out of a 11-night stay my suite was not made twice). One member of our group was waken up in the... More 

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2012

My first time to Baku and I stayed here, very fast WiFi and a nice room. Although I stayed here a few years ago now, I can remember each detail. Decent breakfast spread and there was a lovely restaurant 30m down the street.

Was this review helpful? Yes 1
Carpi, Italy
Top Contributor
68 reviews 68 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 20, 2012

the Hotel is quite nice for business travel, not so far from the city center. Rooms are spacious and the furniture is old fashioned but in mint conditions. At the Reception i have found really helpfull personnel who helped me with taxi drivers negotiating lower fares. Breakfast is well serviced and with wide choice. The restaurant/ bar in the lobby... More 

Was this review helpful? Yes 2
Amman, Jordan
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 3, 2011

I have been coming to Baku over the past six years, staying over long period of times, living in hotels and rented apartments. Was invited to an event recently that included accommodation at the Ambassador hotel. My hotel rating is summed up to: It's OK even if not as high class as it tries to look. Baku is quite an... More 

Was this review helpful? Yes 2
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