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JW Marriott Absheron Baku Hotel

#2 of 96 Hotels in Baku
Certificate of Excellence
5.0 of 5
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Azadliq Square 674, Baku AZ-1010, Azerbaijan
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JW Marriott Absheron Baku Hotel
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Ranked #2 of 96 Hotels in Baku
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jacaranda88 Chelmsford, United Kingdom
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247 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chelmsford, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for our 2 final nights in Baku before heading back to the UK after 2 years work placement. I have frequently used the facilities the hotel offers throughout my stay. The hotel has improved in recent months since the re-vamping of The Zest and Fireworks restaurants. Both serve great food and the staff, apart from the odd exception,... More 

Was this review helpful? Yes 2
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Jacaranda88, Thank you very much for your review and those lovely comments left after your recent stay at our hotel. We will be delighted to welcome you here once again and make your future stays much more memorable & enjoyable. Best regards, Martin Kleinmann General Manager JW Marriott Absheron Baku Hotel. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is a wonderful place to stay, and the staff are some of the most friendly people I have met in the hotel industry. In all the hotels that I have stayed in in both the U.S. and the UK, I have never met a member of the staff that was willing to sit and talk to me while... More 

Was this review helpful? Yes 1
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Ben D, Thank you very much for reviewing our hotel and posting such positive feedback. We would be very much delighted to welcome you back very soon and make your future stay much more memorable. Best regards, Martin Kleinmann General Manager JW Marriott Absheron Baku Hotel More 

Milan, Italy
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

We booked this hotel for a two-day family stay. After checking in we were unpleasantly surprised with the fact that the swimming pool was under repairs. No information about that was at the time of booking on either marriott.com or the hotel's site. They organized an alternative needing a 5 minute drive but with a 7-months old child it was... More 

Was this review helpful? Yes 3
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Gazprom, Thank you very much for taking time and posting your review. I am sorry to learn about the mentioned unpleasant experience and please accept my sincere apologies. I will be looking forward for your next visit and we will do our best to make your stay much more memorable and enjoyable. Best regards, Martin Kleinmann General Manager JW... More 

Contributor
15 reviews 15 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 12, 2015

Currently staying at this hotel. It's a quite new hotel (as far I as I know, it opened about 2 years ago). It's probably the best in Baku at the moment. Good service (staff speaks sufficient English), nice rooms (modern design). Food isn't all that - not what you would expect from a 5 star hotel. Very good, central location.

Was this review helpful? Yes
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Chochyu, Thank you very much for taking time for providing feedback on your recent stay at our hotel. Please rest assured that all the mentioned points will be discussed and reviewed once again with all the related department heads. We would be delighted to see you very soon again at our hotel! Best wishes, Martin Kleinmann General Manager JW... More 

Ayrshire Scotland
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 1, 2015

This hotel has wonderful restaurants, Fireworks being the best (in my opinion) the wine is also well paired with your meal and the staff are always willing to advise. A good meal can be had in Zest although the salads can be a bit of a hit or miss at times. Very clean even when undergoing renovation. The staff are... More 

Was this review helpful? Yes 2
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Irvine8, It was a great pleasure for us to find out that you thoroughly enjoyed your stay, at the same time I very much appreciate your positive comments about Fireworks Urban Kitchen. Looking forward to welcoming you very soon again. With best wishes, Martin Kleinmann General Manager JW Marriott Absheron Baku More 

Moscow
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 23, 2015

Quite simply the best hotel in Baku for ambience, care, location and especially the high standard of catering in all the restaurants. Breakfast is by far the best I have had in Baku with some original, home made dishes which sets this hotel apart from the rest. Rooms are comfortable, spacious and quiet. All staff are courteous and go out... More 

Was this review helpful? Yes
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Jeff_Marishka, Thank you very much for your review & your comments. We would be delighted to see you once again during your future visits to Baku. Best regards, Martin Kleinmann General Manager JW Marriott Absheron Baku More 

Great Malvern, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 11, 2015

I must say I was impressed by the competence and efficiency of the staff. The rooms are of a good size and very well appointed. Extremely comfortable large bed and a superb 'luxury' bathroom...should you choose, you could relax in the bath and watch TV...next time!! Prices in the bar and restaurant are inflated but no surprise though the buffet... More 

Was this review helpful? Yes
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Colin N, Thank you very much for your positive feedback. We would be deighted to welcome you once again at our hotel during your next visit to Baku. With best wishes, Martin Kleinmann General Manager JW Marriott Absheron Baku More 

Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 9, 2015

Came for two days business trip. The hotel is fabulous, decorated in real good taste, the breakfast is very reach and the location is superb. The business lounge offered great food and drinks starting at 5 pm. I have one comment about the TV quality. I had to spend some time in the room, the TV channels selection is very... More 

Was this review helpful? Yes
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear barmik1, Thank you very much for your review & your comments. We would be delighed to see you once again during your future visits to Baku. Best regards, Martin Kleinmann General Manager JW Marriott Absheron Baku Hotel More 

Mexico City
Top Contributor
62 reviews 62 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 6, 2015

It was a nice surprise to visit Baku and to find out that is a clean, vibrant and beautiful city on the river of the Caspian Sea and even better to stay three nights at this wonderful hotel. Location is perfect to visit the most interesting points, the swimming pool in the top floor has a magnificent view and the... More 

Was this review helpful? Yes 2
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Charlie-Acuna, It was a great pleasure for us to find out that you thoroughly enjoyed your stay, at the same time I very much appreciate your positive comments about Fireworks Urban Kitchen. Looking forward to welcoming you very soon again. With best wishes, Martin Kleinmann General Manager JW Marriott Absheron Baku Hotel More 

Hanoi, Vietnam
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed February 6, 2015

Perfect service. I stayed in the JW Marriott for 7 nights and couldn't find any complain about anything. The staff is professional, the meals are fine, the atmosphere is calm, quiet, relaxing but exciting at the same time.

Was this review helpful? Yes
Martin_Kleinmann, General Manager at JW Marriott Absheron Baku Hotel, responded to this review

Dear Nlt_Linh, Thank you very much for your review. Looking forward to seeing you very soon again at our hotel. Best regards, Martin Kleinmann General Manager JW Marriott Absheron Baku Hotel. More 

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