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All 91 Baku hotels

Hilton Baku

5.0 of 5 Hotel   |   1B Azadlig Avenue, Baku AZ1000, Azerbaijan
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Ranked #6 of 91 Hotels in Baku
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
rv0365 Paris, France
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311 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Top Contributor
133 reviews 133 reviews
74 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

hilton Baku is a 25 floors hotel. I went there twice this month and found it very convenient , relaxing and clean. The room are spacious , the bed and pillows of very good quality . The spa located at 23 rd floor is great with a massive indoor pool offering a great view over the park Bulvar , the... More

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is not only the best hotel in Baku, it is the best Hilton in the Hilton brand, a proper home from home were the Staff cater for your every needs. Great location right on the Boulevard. The rooms are fantastic and if you are lucky enough to have excecutive lounge access, the experience is second to none. The pool,... More

Review collected in partnership with Hilton Hotels & Resorts

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Newcastle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on business for 5 nights. I arrived at around 11pm after having taken 2 flights to get to Baku. I was checked-in quickly but not given the option of smoking/non smoking. The room was a smoking room which smelled very bad, and was extremely hot inside. The room thermometer showed 27 degrees. Air conditioner just circulated the... More

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Southampton, United Kingdom
Top Contributor
79 reviews 79 reviews
59 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel many times before. The positives are: It's location close to cafes and restaurants and the Caspian. The gym and swimming pool are great. The rooms are great The beds are really comfortable Breakfast is good. The negatives: I left something in my hotel room after checking out i know I did, but having written to... More

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Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Donna H, First and foremost, I would like to thank you for having selected our Hilton Baku for your stay between October 1st and 12th, and also for having taken the time to complete the questionnaire. Although you found some of our facilities and services to your satisfaction, we failed to impress you beyond expectations in several areas. Please... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is good, walking distance from the Caspian corniche and rooms are comfortable. The 360 bar on teh top floor gives you breathtaking panoramic views of the city. Newspapers are photocopied & not delivered to the rooms. Breakfast selection is pathetic and no change. The spa is always booked, so no clue about the service. Housekeeping service is slow and... More

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Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear SanjayShivani, Thank you for choosing Hilton Baku for your stay and for taking time to share your feedback. I was glad to hear that you enjoyed our convenient location and 360 Bar with breathtaking views. Our Spa is one of the best ones in the city which is the reason why it is always booked. Nevertheless, if you request... More

baku, Azerbaijan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was surprised by this stay at the Hilton in Baku. A beautiful location but too many poor experiences. Some staff were not very friendly, were annoyed to be disturbed, restaurant/food not good apart from an excellent breakfast. Not much choice of restaurants since the main popular restaurant was closed after breakfast. Late room makeup. Outrageous cost of shirt laundry... More

Review collected in partnership with Hilton Hotels & Resorts

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Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Rory O, Thank you for staying at Hilton Baku and taking time to share your feedback. I regret to hear about your unpleasant experiences during your last stay with us. We will keep working on projects to improve our facilities and services, as well as keep training our team members to increase their skills and knowledge as per our... More

Lancaster, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Newish place; looks OK. Vertiginous glass lifts. Decent conference facilities. Good location. Comfy beds. Great rotating bar on the top floor (but it can get smoky). Ludicrous additional WIFI costs. Buffet lunch is poor value.

Review collected in partnership with Hilton Hotels & Resorts

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Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear James S, Thank you for choosing our hotel for your recent stay in Baku. We really appreciate that you took the time to share valuable comments about your stay at our hotel, especially for mentioning our great elevators, comfortable guest rooms, 360 Bar with breathtaking views and the very central location. I hope you could feel the warm and... More

Herzliya
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very kind and friendly staff. good services. comfortable lounge. excellent location.There is a slight problem of smell in the room, I think related to air condition system. My name can not be published by TripAdvisor!!

Review collected in partnership with Hilton Hotels & Resorts

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Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Ephraim S, Thank you very much for taking the time to share the feedback after your stay at Hilton Baku. It is always good to know that our guest had an enjoyable stay with us, especially with your recognition about our services and facilities. Thank you for your excellent review, which I was delighted to read! I will pass... More

Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great to come back to peace and calm oh Hilton after day in the hustle and bustle of Baku. Rooms very comfortable, hotel has great location, breakfast good. Gym pretty good with good array of machines including rowers. Minor issue is requesting things from staff. Eager to help but need to clarify. Took two attempts to get a razor and... More

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Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear Brian0505, Thank you for telling us your impressions, after your recent stay at Hilton Baku. We are happy to hear that you enjoyed your stay with us and that we could exceed your expectation, especially with the location, our excellent spa facilities and the great breakfast. We do appreciate your comments and rest assured that the feedback will be... More

Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Location is perfect. Right at the Center of the city. It takes only 2 minutes to go to the sea shore. Close to the shopping mall park bulvar. Has a rich breakfast buffet. Ask for rooms close to the elevators because the Wifi reception becomes weak in the rooms far from elevator area.

Was this review helpful? Yes
Todori_Kalamaris, General Manager at Hilton Baku, responded to this review

Dear srdrmmc, Thank you very much for choosing Hilton Baku for your stay and for taking time to share your feedback. We are delighted to hear, that you enjoyed your stay, especially appreciated our very central location. Thank you also for complementing our breakfast buffet. I will pass your compliments on to our kitchen and service team. Looking forwards to... More

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Additional Information about Hilton Baku

Address: 1B Azadlig Avenue, Baku AZ1000, Azerbaijan
Phone Number:
Location: Azerbaijan > Absheron Region > Baku
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Baku 5*
Number of rooms: 308
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