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All 47 Yerevan hotels

BEST WESTERN Congress Hotel

4.0 of 5 Hotel   |   1 Italy Street, Yerevan 0010, Armenia
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82%
Ranked #16 of 47 Hotels in Yerevan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Daniel D
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198 reviews from our community

Traveler rating
    63
    99
    25
    10
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

We were there 12 days (3-15 sept 2014) and we had an excellent experience there. Friendly personnel, clean rooms, very good kitchen. We appreciated much the opening hours of the restaurant (11hrs till 23 hrs) as we arrived late and we could still have a nice meal at 21hrs30. We departed at 6 o'clock AM and had at that time... More

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Dublin, Ireland
Top Contributor
79 reviews 79 reviews
49 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Best Western Congress is well located in Yerevan - a short walk from Republic Square, which is the main fulchrum of the city. Room quality is fine and the breakfast fare is quite good - served in a large, well lit room with a nice view. The bar area in the lobby is quite small - as a result, any... More

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to record your experiences at Best Western Congress Hotel on TripAdvisor. I am delighted to read that you enjoyed your time with us and found our central location to be perfect. Thank you for highlighting our rooms, breakfast as well as efficient staff: we take great pride in our high level... More

Oslo, Norway
2 reviews
2 of 5 stars Reviewed 2 weeks ago

good service from everyone except info center. tried and complain that pool was closed two days .. was told we could swim somewhere else after 2 days... little information about it was Gona be a weeding on the hottel.. Its crazy High sound Cant Even relax on My rom ! I we stayed here for the swiming pool... 2 off... More

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to share your recent experience at our hotel on TripAdvisor. Customer care is among our highest priorities and your feedback gives us the opportunity to measure customer satisfaction and monitor our quality of service. I do regret for the disappointment you had during your stay. Our Caribbean pool is the Yerevan summer... More

Yerevan
1 review
5 of 5 stars Reviewed 2 weeks ago

it's a nice and comfortable hotel. It is suitable for business people, tourists and just visitors to Armenia. It is located in the center of Yerevan (the capital of Armenia) and is close to many places in the down town. I strongly advice this hotel !

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Hakob M, Thank you for the review regarding your recent stay at Best Western Congress Hotel. It was delightful to learn that you had an enjoyable stay and made the most of our location. Our team at Best Western Congress Hotel hope to have the pleasure of being your host again. Best Regards, Emma Karapetyan More

Ottawa
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Congress Hotel is an ideal hotel for business or pleasure. The location is ideal just steps away from the main Republic Square, yet surrounded by parks with their usual soviet era activities. Staff are helpful, rooms comfortable. No hesitation in recommending.

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Grant T, It is my pleasure to read that you were looked after by our friendly team from the welcome until your departure and it makes it much more rewarding when displayed on our TripAdvisor page. You are right about our location, we are in the middle of everything whether you are here for shopping, sightseeing or on business.... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very Beautiful Hotel, perfect location, friendly atmosphere, nice bar, nice breakfast, Family place, most beautiful swimming pool, professional Tai massage, good service, clean rooms, fair prices for rooms, very busy hotel, busy conformance room.

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Armen A, Thank you for sharing your feedback with us and TripAdvisor community. I am delighted to know that you and your family had a pleasant stay with us and to hear that you liked all our hotel amenities. We certainly appreciate your business and hope to have you return on your next visits to Yerevan. Sincerely, Emma Karapetyan More

italy
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First of all, the position.It is only a few hundreds metres from the very centre of town.Near Central Bank, Post Office, Museums,everything.- Staff is very kind and very well trained. English spoken .As I arrived on my birthday, I was given a bottle of wine and a cake.. while the bar gave me a coffee free of charge.Breakfast offer all... More

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking your time and sharing this great review on TripAdvisor. I am pleased that you enjoyed your stay with us and I am glad that you found the location convenient for you, with many of the main sights within walking distance from the hotel. I am glad that you liked the surprise we did... More

Milano
Top Contributor
102 reviews 102 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quite nice and good hotel. Main pro: it's located near the Republic Square that you can reach by foot in five minutes. Main con: very noise if you have a room in front of the main road. Rooms are quite comfortable in term of space but only few are no-smoking rooms! Service can be better: the first night we arrived... More

Was this review helpful? Yes 1
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time and posting your review on TripAdvisor. Location is one of the advantages of our hotel - being 5 minutes walk from Republic Square and all the business, governmental and leisure centers. I regret we didn't know about your room preferences beforehand so that we could provide you a room with pool view.... More

London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed staying at this hotel, it's lovely! The location is fantastic - 5 minute walk to the centre and plenty of nice little outdoor bars in the park just by the hotel. The rooms are nice and quite spacious. The pool was lovely, lots of loungers so there was always plenty of space. Breakfast buffet very nice. The... More

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, First I would like to take this opportunity to thank you for choosing our hotel for your recent stay in Yerevan and for sharing your valuable feedback on TripAdvisor. It is my pleasure to see that you have made the most of our phenomenal location and enjoyed our spacious and clean rooms. You can always count on... More

Athens, Greece
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very good service, very friendly staff especially the young lady who was responsible for restaurant service and public relationship. The barman was also very friendly. Very close to shops, restaurants and the city centre so this makes it very convenient.

Was this review helpful? Yes 1
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your valuable feedback on TripAdvisor. We are glad that you made most of our central location - being close to all shopping centers, restaurants and sightseeing. We do appreciate your kind words about our employees who take great pleasure in making our guests' stay most comfortable. We will... More

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Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Phone Number:
Location: Armenia > Yerevan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
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Also Known As:
Best Western Yerevan
Yerevan Best Western

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