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All 46 Yerevan hotels

BEST WESTERN Congress Hotel

4.0 of 5 Hotel   |   1 Italy Street, Yerevan 0010, Armenia
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82%
Ranked #16 of 46 hotels in Yerevan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
GeorgeT T Thessaloniki, Greece
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186 people have reviewed this hotel

Traveler rating
    57
    96
    23
    9
    1
See reviews for
9
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32
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Thessaloniki, Greece
1 review
5 of 5 stars Reviewed 1 week ago

No need to spend many words describing this Hotel. Everything (accomodation, services, staff) have been excellent. Would personally like to thank you for your warm welcome! Best western will be fir sure the only choice when visiting Yerevan.

Was this review helpful? Yes
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear George, Thank you so much for such positive review of BEST WESTERN Congress Hotel. It is heart-warming to read that you had a wonderful experience at our hotel. Our team are eager to welcome you back again and host another lovely stay in the nearest future. Best Regards, Emma Karapetyan More

Bruxelas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

A very good Hotel...excelente value for Money friendly staff. Only as I do not like to put he airco to max, the bed linnen can become too warm in hot weather. Hence the average sleep quality as this is a problema in a lot of hotels I stayed, due to standardisation of the service and the extreme usage of climatisation... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. I am grateful that you have taken the time to write feedback about your stay. We appreciate all your comments and observations. We will be looking forward to welcoming you back for your next visits to Yerevan. Best Regards, Emma Karapetyan More

Athens, Greece
Top Contributor
71 reviews 71 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although the hotel is advertised as a 4* I found out that it is lucking several international standards that make a real 4 star hotel, and I am surprised that Trip Advisor gives it a “Certificate of Excellence for 2014”. On what basis is the excellence jugged? To start with we arrived at the hotel at mid day and although... More

Was this review helpful? Yes 1
BWCongressHotel, General Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Mr. Tasso, As a General Manager of both Royal Tulip Grand Hotel Yerevan and Best Western Congress Hotel let me express my gratitude for sharing your feedback about our two hotels with us. We are happy that you had a great experience in Royal Tulip Grand Hotel Yerevan, where you could feel the excellence of a 5 star hotel... More

Orpington
Top Contributor
116 reviews 116 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A group of us travelling from Tbilisi stayed at this hotel for a two day conference in Yerevan. This hotel is very convenient for freedom square being a couple of hundred metres away. The Rooms were comfortable and super clean and the staff pleasant and helpful. The hotel boasts a very nice outdoor swimming pool that I could see from... More

Was this review helpful? Yes 1
Chisinau, Moldova
Contributor
18 reviews 18 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A really good 4* hotel in its category. Nothing more, nothing less. A big bonus is a great swimming pool. A thing to consider is the breakfast: something definitely is missing. The area somehow is not very pleasant, except the terrace with a view on the pool where you can have your breakfast. The variety of food is modest. Cleaning... More

Was this review helpful? Yes 1
Ann Arbor, Michigan
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 10, 2014

Stayed three times over the last two years. The hotel was very close to the office I was visiting and it was a very convenient option. Everything was quite practical and worked well enough. Good value for the price. Try Italian restaurant at the hotel; fresh ingredients and good chef. Many excellent choices in close vicinity for local cuisine as... More

Was this review helpful? Yes 2
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, I am delighted to learn that you enjoyed your stay at BEST WESTERN Congress Hotel. Our Hotel is located next to the English Park, as well as many major attractions and I am glad that you took advantage of this central location. Our Chef Cook will be delighted to hear that you appreciated wide range of fresh... More

Astana, Kazakhstan
Top Contributor
81 reviews 81 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 5, 2014 via mobile

I did not stay at the hotel but I am using its outdoor swimming pool and restaurant. Pool is nice, clean water and nice service. Thus, could be a bit bigger and a separate small one for children as the joke for kinds is connected with big pool. Very good Italian food what is natural having Italian Management. Love pizza... More

Was this review helpful? Yes 2
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Radeksradek, Thank you for the great recommendation of our Caribbean Swimming Pool. It is in reality Yerevan summer hot spot for the perfect relaxation. Here you can enjoy the original Italian homemade pizza made in the wood oven and summer cocktails in a friendly and relaxing atmosphere. Thank you once again for taking your time to leave review on... More

Durban, South Africa
Top Contributor
78 reviews 78 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed here for a week at the beginning of May. Used the hotel as a base to explore the surrounding areas of Armenia. For this, the hotel was fit for purpose. The hotel is ideally situated a few minutes from Republic Square with public gardens on two sides. Everything in central Yerevan is within easy walking distance. Reception is efficient,... More

Was this review helpful? Yes 5
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to post your review on TripAdvisor following your recent stay with us at BEST WESTERN Congress Hotel. It was pleasing and rewarding to read your detailed review. We love to create cozy and warm atmosphere for our guests and I am thrilled that you liked your stay as well as your room... More

Troy, Michigan
Top Contributor
56 reviews 56 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 5, 2014

I stayed here for two nights. It is a decent hotel just a 5 minute walk from Republic Square. The room is of good international standards one would find in North America or Western Europe. The bed was comfortable and the tv had english channels. The breakfast was decent. The room was very quiet even though if it faced the... More

Was this review helpful? Yes 1
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay at Best Western Congress Hotel and for your review on TripAdvisor. I was pleased to read that you were satisfied with your stay and valued all our services and facilities. Your observations are very encouraging and they definitely act as a great motivator. It was a pleasure to be... More

Huntington Beach, California
Top Contributor
58 reviews 58 reviews
3 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 2, 2014

Booked for two nights, stayed extra night. Breakfast was very good, omelet made to order. Italian restaurant was excellent. Pizza very well done. Staff friendly and helped with all questions. Pool area was great for swimming and tanning

Was this review helpful? Yes 2
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Soup8, Thank you for taking time and sharing your feedback on TripAdvisor. I am pleased to see that you had an enjoyable stay at Best Western Congress Hotel. It is very encouraging to see that you highlighted our rich buffet breakfast, Italian homemade pizzas as well as professional personnel. Thank you once again for choosing our Hotel. We will... More

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Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Phone Number:
Location: Armenia > Yerevan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
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Also Known As:
Best Western Yerevan
Yerevan Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Yerevan #6 Luxury Hotel in Yerevan
Hotel Class
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 
Number of rooms
126

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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