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All 50 Yerevan hotels

BEST WESTERN Congress Hotel

4.0 of 5 Hotel   |   1 Italy Street, Yerevan 0010, Armenia
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BEST WESTERN Congress Hotel
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Ranked #18 of 50 Hotels in Yerevan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Julie L Taipei, Taiwan
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219 reviews from our community

Traveler rating
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    26
    10
    1
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taipei, Taiwan
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel has made my experience in Yerevan wonderful! The hotel is close to the center of the city. A stroll down Italy Street will take you to the famous Republic Square and good restaurants. Staff are exceptionally friendly and helpful. Rooms are cozy and clean and both smoking and non-smoking options are available. Beds are very comfortable. In case... More 

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Garmisch-Partenkirchen, Germany
Top Contributor
81 reviews 81 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here back in September 2014 for a business trip for a couple of days. The hotel was okay. Breakfast buffet was not so bad. We didn't had a chance to try the pool but it looks nice and clean. They have everything at the hotel; bar, souvenir shop, money exchange and ATM machine. The reception staff was very... More 

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Avignon, France
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at Congress hotel for 12 nights in December 2014. It is a good hotel. The location is good a five minute walk from Republic square, with a few restaurants in short walking distance. The rooms are not very large but quite comfortable, with a very good bed, and well heated. Avoid the rooms on the street side if... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My stay for 7 days in Yerevan at Best Western Congress Hotel, in downtown Yerevan was really enjoyable and comfortable. Rooms were clean and staffs very cordial. Food was also healthy and excellent. It is an ideal Business Hotel with comparative charges.

Was this review helpful? Yes 1
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for your recent stay at our hotel and for sharing your experience on TripAdvisor. I am delighted to read that you valued our well-appointed rooms, authentic Italian cuisine and hotel's unrivalled location. We do hope that you will continue to make many more enjoyable stays at Best Western Congress Hotel. Best Regards, Emma Karapetyan More 

New York City, New York
Top Contributor
111 reviews 111 reviews
82 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed December 14, 2014

As a luxury travel writer for world-adventurer.com I've stayed in many Best Westerns around the world. The branch in Yerevan is very impressive with a historic building, friendly staff, and comfortable facilities in a central location. The very welcoming front desk made me feel right at home. They also helped me research options for travel and were very knowledgeable on... More 

Was this review helpful? Yes 1
Ljubljana, Slovenia
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 13, 2014

I personally never slept in this hotel, however I come to Yerevan every year to visit their outdoor swimming pool. In my poinion, their outdoor swimming pool is one of the best in the city. The weather in summer is really hot, which makes the stay even better. The pool also has a bar, where you can order drinks and... More 

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Aramissimo V, Thank you for taking your time and sharing your opinion about our hotel on TripAdvisor. It is very nice to read that you enjoyed and appreciated our hotel's facilities. Our Caribbean Swimming Pool is the summer hot spot of Yerevan - ideal for your perfect relaxation and for beating the summer heat. We will be looking forward... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed December 4, 2014

I have stayed at the Best Western - Congress on all three of my business trips to Yerevan, totaling seven weeks from 2010 through 2014. While my travel agent arranged the initial stay, the other two were mandated by me. Invariably, I have found the staff at BWC to be courteous, professional, knowledgeable, and ready to help in any way.... More 

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EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Mr. Neil, It was thrilling to read that you were looked after by our friendly and passionate team from the welcome until your departure and it is much more rewarding when displayed on TripAdvisor page. Thank you for highlighting our staff - we are indeed surrounded by incredibly passionate and caring team of individuals who enjoy being part of... More 

Jeddah, Saudi Arabia
Top Contributor
475 reviews 475 reviews
82 hotel reviews
237 helpful votes 237 helpful votes
3 of 5 stars Reviewed November 10, 2014

I was scouting for a suitable accommodation in Yerevan when I stumble upon The Best Western Congress in the Agoda and Booking.com websites. I wanted to book my first night in this hotel but there was no available room on my preferred dates so I decided to just pick any date then sort it out later directly with the hotel... More 

Was this review helpful? Yes 1
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Honorable Guest, Thank you for taking your time to write your valuable feedback about our service on TripAdvisor. It is a very important occasion for us to evaluate our service and improve it. I was very pleased to read your positive comments about all our hotel facilities. I will pass your compliments to our Breakfast Team members who will... More 

Bruxelas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 8, 2014

If you have to go to Yerevan, this is definitely a hotel to consider, specially in terms of serveice, ameniteis and staff. All for a decent price. I stayed several times at the hotel and when I had to try altenatives... I might have made the wrong choice....

Review collected in partnership with Best Western

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for staying at Best Western Congress Hotel and for taking the time to post your review. It was encouraging to see that you had an enjoyable stay and I have shared your comments with our team. We very much look forward to welcoming you back for your next visits to Yerevan. Best Regards, Emma Karapetyan More 

Vienna, Austria
Top Contributor
121 reviews 121 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed there 2 nights for a meeting. The front desk staff is really friendly and helpful. Got a room at the end of the corridor so I was worried about internet connection but it was good. Comfort is good and the best is that you're 10 min walking distance from the Government buildings. I had a room on the street... More 

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Ludo-Owen, Thank you very much for choosing Best western Congress Hotel for your recent visit to Yerevan. I am very delighted that you have made the most of our hotel amenities and that you enjoyed the nice service of our team. You can always count on our professional and dedicated team, who take great pleasure in making our guests'... More 

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Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Phone Number:
Location: Armenia > Yerevan
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
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Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#4 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#9 Luxury Hotel in Yerevan

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