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BEST WESTERN Congress Hotel

#22 of 56 Hotels in Yerevan
Certificate of Excellence
1 Italy Street, Yerevan 0010, Armenia
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1 room 1 adult
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BEST WESTERN Congress Hotel
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317 Reviews from our TripAdvisor Community

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Tonsberg, Norway
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

I tried another hotel in the city for the exact same price. That was a totally different league. Congress is a standard rather high class hotel. Nothing flashy, but just what you need. Clean and modern, with black pearl tiles in the bathroom. The beds are soft and seems almost new. Nothing negative except one thing: I asked to have... More 

Helpful?
Thank Norjanpoika
Brussels
Level Contributor
650 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
5 of 5 stars Reviewed December 13, 2015

This was my second hotel in Yerevan (I was forced to change hotel because I visited when there was the commemoration of the genocide) and I stayed here one night. This hotel was quite expensive but it provided excellent rooms.

Helpful?
Thank Rosario_it
Brasov, Romania
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 12, 2015

After a six month mission in Armenia the Congress is now my one and only choice for stays in Yerevan. So time for a second review as the mark of a good hotel is consistency and improvement. The quality of the rooms is excellent - comfortable, quiet and very claen. Housekeeping really do their job well - discretely and perefectly.... More 

Helpful?
Thank Gavin B
Kiev
Level Contributor
284 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed December 12, 2015

I stayed here once again on a recent trip to Yerevan and found the quality and service of the hotel to still be very good. The hotel arranged airport pickup and despite my flight being 5 hours late the driver was there and I was glad to not have to wait to get to the hotel at early hour of... More 

Helpful?
Thank Glen W
Sivakasi, India
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 2, 2015

A decent Hotel for a short stay. Clean and comfortable, well kept rooms. Good food especially for foreigners. The Highlight is the location. Located in the city center. many places in the city can be visited by foot. The only negative thing I can say is about the maintenance.... the air condition was not working during our stay in our... More 

Helpful?
Thank Dr_Sugumar
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Dr_Sugumar, Thank you very much for taking your time to share your experience on TripAdvisor. It is my pleasure to hear all your positive comments about our city center location, comfortable rooms and good food. At Best Western Congress Hotel we pride ourselves on our services and I am very sorry to learn that the matter with air conditioning... More 

Thessaloniki, Greece
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 13, 2015

Located in the center of Yerevan. A warm welcome and excellent services. Staff was very friendly and professional. Breakfast fantastic and the room also hasd no problems. Travelling either for pleasure or for business, it is a choise you will note regret.

Helpful?
Thank GeorgeT T
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear George, Thank you for providing excellent feedback of your stay at Best Western Congress Hotel. It gives me great pleasure to read your review and learn that you had a nice stay with us. Thank you for your kind words about our location, servcie and staff. I will be sure to pass on your comments and thanks to all... More 

Franklinville, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 12, 2015

Very clean, roomy. Friendly, helpful staff. Delicious breakfast. Great location. We were staying in the hotel as part of a Global Village group building for Habitat for Humanity Armenia. The staff was very accommodating to our group of 18.

Helpful?
Thank Rebecca R
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Rebecca, Thank you very much for taking your time and sharing your experience on TripAdvisor. I am delighted to read that you had a nice and comfortable stay at Best Western Congress Hotel. Indeed, our location is the prime, Republic Square being 5 minutes walk away. I am happy to hear that you were satisfied with our rooms, delicious... More 

New York City, New York
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 11, 2015

It is a very decent hotel, comfortable and clean with wonderful staff who would go out of their way to help the guests. The location is very convenient as well, close to the city center. The best feature of this hotel is the pool, which is well kept and a very pleasant place to relax. The breakfast is very good... More 

Helpful?
Thank EuroGirl123
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for this amazing review about your experience at Best Western Congress Hotel. I am truly thrilled to learn about your great experience. We pride ourselves at the service our guests receive and are absolutelty deligted to hear that our team made your stay more enjoyable and memorable. I am happy to hear that you enjoyed... More 

Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed October 6, 2015

All good things about this hotel were said in previous reviews and I am happy to confirm them all from my experience. Great location, nice clean room and comfortable beds, good swimming pool, delicious fresh breakfast...Most of all very helpful and friendly personnel who made every effort to accommodate our requests: front desk, cleaning staff, waiters, bell boys and a... More 

Helpful?
Thank MichalNir
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you very much for the feedback posted on TripAdvisor following your recent stay with us. It is our pleasure to see that you enjoyed your stay and were pleased with our comfortbale rooms, full buffet breakfast with large diversity as well as our unique pool which is the ideal place for relaxing after a hrd-working day.... More 

Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 3, 2015

Nothing wildly exciting about this hotel, but then again it’s probably not trying to be anything but very decent. Service is good and very friendly, the place feels very clean, and there’s none of the tacky ex-socialist feel that pervades some hotels in Yerevan. Rooms small but perfectly adequate. Good for a business hotel : probably less so for a... More 

Helpful?
Thank FredSmithsonian
Questions? Get answers from hotel staff and past guests. Ask a question

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