We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 50 Yerevan hotels

BEST WESTERN Congress Hotel

4.0 of 5 Hotel   |   1 Italy Street, Yerevan 0010, Armenia
Hotel website
Hotel deals
Hotel amenities
BEST WESTERN Congress Hotel
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added BEST WESTERN Congress Hotel to your Saves list
Ranked #17 of 50 Hotels in Yerevan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Davybert New York City, New York
Write a Review

214 reviews from our community

Traveler rating
    70
    107
    26
    10
    1
See reviews for
13
26
33
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (42)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (37)
All months
New York City, New York
Top Contributor
108 reviews 108 reviews
79 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

As a luxury travel writer for world-adventurer.com I've stayed in many Best Westerns around the world. The branch in Yerevan is very impressive with a historic building, friendly staff, and comfortable facilities in a central location. The very welcoming front desk made me feel right at home. They also helped me research options for travel and were very knowledgeable on... More 

Was this review helpful? Yes
Ljubljana, Slovenia
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I personally never slept in this hotel, however I come to Yerevan every year to visit their outdoor swimming pool. In my poinion, their outdoor swimming pool is one of the best in the city. The weather in summer is really hot, which makes the stay even better. The pool also has a bar, where you can order drinks and... More 

Was this review helpful? Yes
Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Best Western - Congress on all three of my business trips to Yerevan, totaling seven weeks from 2010 through 2014. While my travel agent arranged the initial stay, the other two were mandated by me. Invariably, I have found the staff at BWC to be courteous, professional, knowledgeable, and ready to help in any way.... More 

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Mr. Neil, It was thrilling to read that you were looked after by our friendly and passionate team from the welcome until your departure and it is much more rewarding when displayed on TripAdvisor page. Thank you for highlighting our staff - we are indeed surrounded by incredibly passionate and caring team of individuals who enjoy being part of... More 

Jeddah, Saudi Arabia
Top Contributor
421 reviews 421 reviews
78 hotel reviews
217 helpful votes 217 helpful votes
3 of 5 stars Reviewed November 10, 2014

I was scouting for a suitable accommodation in Yerevan when I stumble upon The Best Western Congress in the Agoda and Booking.com websites. I wanted to book my first night in this hotel but there was no available room on my preferred dates so I decided to just pick any date then sort it out later directly with the hotel... More 

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Honorable Guest, Thank you for taking your time to write your valuable feedback about our service on TripAdvisor. It is a very important occasion for us to evaluate our service and improve it. I was very pleased to read your positive comments about all our hotel facilities. I will pass your compliments to our Breakfast Team members who will... More 

Bruxelas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 8, 2014

If you have to go to Yerevan, this is definitely a hotel to consider, specially in terms of serveice, ameniteis and staff. All for a decent price. I stayed several times at the hotel and when I had to try altenatives... I might have made the wrong choice....

Review collected in partnership with Best Western

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for staying at Best Western Congress Hotel and for taking the time to post your review. It was encouraging to see that you had an enjoyable stay and I have shared your comments with our team. We very much look forward to welcoming you back for your next visits to Yerevan. Best Regards, Emma Karapetyan More 

Vienna, Austria
Top Contributor
113 reviews 113 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed there 2 nights for a meeting. The front desk staff is really friendly and helpful. Got a room at the end of the corridor so I was worried about internet connection but it was good. Comfort is good and the best is that you're 10 min walking distance from the Government buildings. I had a room on the street... More 

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Ludo-Owen, Thank you very much for choosing Best western Congress Hotel for your recent visit to Yerevan. I am very delighted that you have made the most of our hotel amenities and that you enjoyed the nice service of our team. You can always count on our professional and dedicated team, who take great pleasure in making our guests'... More 

Tehran Province, Iran
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 22, 2014

My family and I stayed at this hotel for 5 nights and we really liked it. Rooms are clean an quiet, staff were helpful and most of them speak english. The breakfast was good. This hotel has a pool which is really really nice and clean. location was good as well, close to republic square and you could hear the... More 

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear MarjKim, Thank you for taking the time to post your experience on TripAdvisor. It was pleasing to see that you enjoyed your stay with us and appreciated all our services. It's my pleasure to see that you mentioned all the advantages of our hotel - great location, clean rooms, professional staff and free Wi-Fi. Our hotel is one of... More 

1 review
5 of 5 stars Reviewed September 20, 2014

We were there 12 days (3-15 sept 2014) and we had an excellent experience there. Friendly personnel, clean rooms, very good kitchen. We appreciated much the opening hours of the restaurant (11hrs till 23 hrs) as we arrived late and we could still have a nice meal at 21hrs30. We departed at 6 o'clock AM and had at that time... More 

Was this review helpful? Yes
EmmaKarapetyan, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Daniel, Thank you for taking time to share your feedback of your recent stay at Best Western Congress Hotel. It is great to know that you had a nice time with us. I am very happy that you found our rooms clean, and personnel friendly and helpful. You are right about our great pool which is the Yerevan summer... More 

Dublin, Ireland
Top Contributor
90 reviews 90 reviews
56 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed September 17, 2014

Best Western Congress is well located in Yerevan - a short walk from Republic Square, which is the main fulchrum of the city. Room quality is fine and the breakfast fare is quite good - served in a large, well lit room with a nice view. The bar area in the lobby is quite small - as a result, any... More 

Was this review helpful? Yes
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to record your experiences at Best Western Congress Hotel on TripAdvisor. I am delighted to read that you enjoyed your time with us and found our central location to be perfect. Thank you for highlighting our rooms, breakfast as well as efficient staff: we take great pride in our high level... More 

Oslo, Norway
2 reviews
2 of 5 stars Reviewed September 7, 2014

good service from everyone except info center. tried and complain that pool was closed two days .. was told we could swim somewhere else after 2 days... little information about it was Gona be a weeding on the hottel.. Its crazy High sound Cant Even relax on My rom ! I we stayed here for the swiming pool... 2 off... More 

Was this review helpful? Yes
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to share your recent experience at our hotel on TripAdvisor. Customer care is among our highest priorities and your feedback gives us the opportunity to measure customer satisfaction and monitor our quality of service. I do regret for the disappointment you had during your stay. Our Caribbean pool is the Yerevan summer... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Congress Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Phone Number:
Location: Armenia > Yerevan
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Cheap Tickets, Agoda, HostelWorld, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Congress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#4 Business Hotel in Yerevan
#7 Family Hotel in Yerevan
#7 Luxury Hotel in Yerevan

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (13)
Viewed
Dining (21)
Viewed
Room/suite (12)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (12)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay