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BEST WESTERN Congress Hotel

#16 of 52 Hotels in Yerevan
Certificate of Excellence
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1 Italy Street, Yerevan 0010, Armenia
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BEST WESTERN Congress Hotel
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BEST WESTERN Congress Hotel
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248 reviews from our community

Traveler rating
    85
    122
    28
    11
    2
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13
26
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123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friendly atmosphere, professional staff, clean, free & fast Wifi, best breakfast, good bar, near to public square, in house money exchange, Gift shop. The only bad thing is that the safe is not digital, if you will put anything inside, you have to carry a heavy metal key.

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Armen, Thank you for taking your time to share your valuable feedback on TripAdvisor and for staying again at our Best Western Congress Hotel on your recent stay in Yerevan. It pleases us greatly to learn that our service, facilities and staff contributed to making your stay a memorable one. We thank you once again for your kind comments... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Everybody who are seeking a calm and clean environment by a very polit staff and very exact managment and availability to all part of city and completly american and europish style managment , can not stop staying there. It was my most intresting birthday during my 42 , by a nice gift and friendly environment. Direct manager was absolutely available... More 

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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 days ago NEW

Room carpet quite grubby, bed comfy, breakfast good Overall pretty clean and nice staff but not a luxury experience Close to centre of town and easy to find No rooms available with a bath Not sure I'd want to eat in the Italian restaurant, much better to walk round the corner 2 mins and experience the traditional armenian restaurant next... More 

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Tehran, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I've been staying a week there in may 2015 which gave me a non forgettable travel. Hotel has a very very good location. Because not only it is located very close to Republic square, but also hotel is neighbor of two nice parks which are very good for spending your free times. There are clean rooms, friendly and English language... More 

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Sarajevo, Bosnia and Herzegovina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have been in this hotel twice. Hotel is solid. Rooms are nice and clean. Personal and atmosphere pleasant. Sandwiches in restaurant great. Price reasonable. All in all, good hotel in center of Yerevan.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located hotel! Close to Square Republic! You can go anywhere from your hotel by walking! The hotel provides great service! Great staff! Clean rooms and very good food! I recommend this hotel! The prices are reasonable as well! The lobby is a very nice place too!

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

There is no air confitioning in a hotel. I mean they have it but they don't turn it on. It's 26 degrees outside. It is very hot and stuffy in a room. I told about this several times during the day and they promised to bring me a fan 😂😂😂 they brought it at 11 pm. A pic of a... More 

Was this review helpful? Yes 3
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking your time to write a review on TripAdvisor. Here, at Best Western Congress Hotel, customer care is among our highest priorities. We pride ourselves on our services: therefore I am disappointed to learn that the incident with air conditioning made you feel short of your expectations. Please be kindly informed that we have... More 

Mumbai, Maharashtra, India
Top Contributor
64 reviews 64 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed there for 13 nights .very nice hotel and good staff .near to the main square.easy connectivity with the city.transfer to and from airport.wide range of items to choose from for breakfast.my experience was nice.

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for your great feedback regarding your stay with us at Best Western Congress Hotel. It was pleasing to discover that you enjoyed your stay and appreciated our hotel's unrivalled location close to the major touristic attractions. I was delighted to see that you enjoyed our friendly staff and nice breakfast. I will share your kind... More 

Yerevan, Armenia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 14, 2015

I really liked the hotel, the atmosphere in it, it was very pleasant, nice. The hotel is situated in near the hearth of Yerevan city. Though I was there only for meeting but I hope I'l be there again. But anyway the meeting "Ball" room was very comfortable and we enjoyed our time there.

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Margarita, Thank you for taking your time and sharing your experience on TriAdvisor. It is my pleasure to read that you liked our hotel's nice and friendly atmosphere. Thank you once again for highlighting our meeting points. They are indeed very comfortable and ideal places for your meetings and conferences. Best Regards, Emma Karapetyan More 

Bucharest, Romania
Top Contributor
58 reviews 58 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 27, 2015

A very good mid-price hotel in a good location for business and tourist visits. Good rooms - smoking if you wish - and comfortable beds. Breakfast is good with a wide selection but the dinner menu is a little limited but I hear the pizzas are very good. Once the second lift is in place my calf muscles will feel... More 

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BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear DaveJ1608, Thank you for taking your time to write such a nice review on TripAdvisor. Our team is trilled to read that you had a good experience here with nice rooms, comfortable beds and all our complimentary services. You should try our pizzas for your next stay with us - wood fired Italian pizza and I can assure you... More 

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