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All 46 Yerevan hotels

BEST WESTERN Congress Hotel

4.0 of 5 Hotel   |   1 Italy Street, Yerevan 0010, Armenia
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83%
Ranked #16 of 46 hotels in Yerevan
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Tasso P Athens, Greece
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182 people have reviewed this hotel

Traveler rating
    55
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    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Athens, Greece
Top Contributor
57 reviews 57 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Although the hotel is advertised as a 4* I found out that it is lucking several international standards that make a real 4 star hotel, and I am surprised that Trip Advisor gives it a “Certificate of Excellence for 2014”. On what basis is the excellence jugged? To start with we arrived at the hotel at mid day and although... More

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Orpington
Top Contributor
115 reviews 115 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A group of us travelling from Tbilisi stayed at this hotel for a two day conference in Yerevan. This hotel is very convenient for freedom square being a couple of hundred metres away. The Rooms were comfortable and super clean and the staff pleasant and helpful. The hotel boasts a very nice outdoor swimming pool that I could see from... More

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Chisinau, Moldova
Contributor
17 reviews 17 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

A really good 4* hotel in its category. Nothing more, nothing less. A big bonus is a great swimming pool. A thing to consider is the breakfast: something definitely is missing. The area somehow is not very pleasant, except the terrace with a view on the pool where you can have your breakfast. The variety of food is modest. Cleaning... More

Was this review helpful? Yes 1
Ann Arbor, Michigan
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed three times over the last two years. The hotel was very close to the office I was visiting and it was a very convenient option. Everything was quite practical and worked well enough. Good value for the price. Try Italian restaurant at the hotel; fresh ingredients and good chef. Many excellent choices in close vicinity for local cuisine as... More

Was this review helpful? Yes 2
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, I am delighted to learn that you enjoyed your stay at BEST WESTERN Congress Hotel. Our Hotel is located next to the English Park, as well as many major attractions and I am glad that you took advantage of this central location. Our Chef Cook will be delighted to hear that you appreciated wide range of fresh... More

Astana, Kazakhstan
Top Contributor
78 reviews 78 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I did not stay at the hotel but I am using its outdoor swimming pool and restaurant. Pool is nice, clean water and nice service. Thus, could be a bit bigger and a separate small one for children as the joke for kinds is connected with big pool. Very good Italian food what is natural having Italian Management. Love pizza... More

Was this review helpful? Yes 2
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Radeksradek, Thank you for the great recommendation of our Caribbean Swimming Pool. It is in reality Yerevan summer hot spot for the perfect relaxation. Here you can enjoy the original Italian homemade pizza made in the wood oven and summer cocktails in a friendly and relaxing atmosphere. Thank you once again for taking your time to leave review on... More

Durban, South Africa
Top Contributor
77 reviews 77 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 20, 2014

Stayed here for a week at the beginning of May. Used the hotel as a base to explore the surrounding areas of Armenia. For this, the hotel was fit for purpose. The hotel is ideally situated a few minutes from Republic Square with public gardens on two sides. Everything in central Yerevan is within easy walking distance. Reception is efficient,... More

Was this review helpful? Yes 5
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking time to post your review on TripAdvisor following your recent stay with us at BEST WESTERN Congress Hotel. It was pleasing and rewarding to read your detailed review. We love to create cozy and warm atmosphere for our guests and I am thrilled that you liked your stay as well as your room... More

Troy, Michigan
Top Contributor
56 reviews 56 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 5, 2014

I stayed here for two nights. It is a decent hotel just a 5 minute walk from Republic Square. The room is of good international standards one would find in North America or Western Europe. The bed was comfortable and the tv had english channels. The breakfast was decent. The room was very quiet even though if it faced the... More

Was this review helpful? Yes 1
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay at Best Western Congress Hotel and for your review on TripAdvisor. I was pleased to read that you were satisfied with your stay and valued all our services and facilities. Your observations are very encouraging and they definitely act as a great motivator. It was a pleasure to be... More

Huntington Beach, California
Top Contributor
56 reviews 56 reviews
3 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 2, 2014

Booked for two nights, stayed extra night. Breakfast was very good, omelet made to order. Italian restaurant was excellent. Pizza very well done. Staff friendly and helped with all questions. Pool area was great for swimming and tanning

Was this review helpful? Yes 2
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Soup8, Thank you for taking time and sharing your feedback on TripAdvisor. I am pleased to see that you had an enjoyable stay at Best Western Congress Hotel. It is very encouraging to see that you highlighted our rich buffet breakfast, Italian homemade pizzas as well as professional personnel. Thank you once again for choosing our Hotel. We will... More

Vienna, Austria
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 25, 2014

After a long flight I arrived at 5am and all i wanted was sleep. Check-in was super fast and the staff very friendly (even reminded me to close the curtains if i wanted more sleep as the sun would rise very soon). All the staff was very kind and went out of their way my whole stay. The rooms are... More

Was this review helpful? Yes 1
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with the TripAdvisor audience. I was delighted to read that you had a great stay with us and found our staff to be very friendly and pleasant. I truly believe that it is through our great team that we can make difference to the service we provide... More

Dabrowa Gornicza, Poland
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed just one day and night in Yerevan in Best Western. The hotel is centrally located, big, modern. The rooms are quite small but nice. You have everything you want there, toiletries, hairdryer,towels. The wifi is working properly. Just one negative thing. As we had to leave the hotel at 4 in the night and we paid for room... More

Was this review helpful? Yes 1
BWCongressHotel, Public Relations Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Magdalena, Thank you for staying at our hotel and for taking your precious time to write a review on TripAdvisor. Your praising comments of our hotel and facilities are much appreciated and it was a delight knowing that you had a pleasurable stay. On the other hand I am sorry that you weren't satisfied with the early breakfast. However,... More

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Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Phone Number:
Location: Armenia > Yerevan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
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Also Known As:
Best Western Yerevan
Yerevan Best Western

78 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Yerevan #7 Luxury Hotel in Yerevan
Hotel Class
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 
Number of rooms
126

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