We booked this hotel on wotif.com, a de-lux with view of the sea. On arrival, the room they gave us certainly did not have a view of the sea, unless we used a general use balcony not connected to the room. In the end we upgraded at our cost to a larger room. Lesson - what you book is not... more

We stayed at the Golden Hotel for three nights. Every morning I woke up with welts on my legs which were very itchy and stinging. I googled it to find it has to be bed bugs. I went to tell the receptionist and she didn't seem bothered by the fact her hotel has bed bugs. I asked to change rooms... more

First the bad points : The lady in reception will overcharge you for everything!!!! She quoted us 100K for a motorbike but we ended up paying 40K across the road for the same bike! She then quoted bus 126K for a bus ticket that was 90K round the corner. Basically do not use any of the paying services they offer!!!!... more

I chose deluxe room which is supposed to face beach. It is not exactly beachfront, but ocean peek view through buildings. It is not perfect but I enjoyed the scenery pretty much. Deluxe room comes with huge patio, which I like. Location is perfect for me. There are many restaurants, supermarkets nearby, and beach is only 1 block away. It... more

We stayed at the hotel for only 2 nights. The room was clean and the stuff was very friendly, except for one of the 2 recpetionists. She was rude, unfriendly, not helpful at all, when we booked our next location and trying to scam us when paying the bills. The computers in the hotel are all broken. However, other than... more

If you're only going to be in Nha Trang a couple of days and just want somewhere cheap to crash, this place is perfect. It's clean, quiet, modern and in a good location. This won't be - or need not be - your cup of tea if you're not on a budget, as there are obviously a lot nicer places... more

This hotel has very nice location, nearby the beach and tourist centre with many restaurants/bars/shops. Staff was very helpfull. Room was spacious with a nice view of the beach. We stayed on the 9th floor which had a nice balcony. Breakfast was very good. We love the pancakes. Room cleaning was very well organised. Staff helped us arrange bus tickets... more

I agree the staff could use a few lessons in manners, but it really comes down to caring. The receptionist really doesn't seem to care if you get a good deal on anything, she doesn't care if you feel she cares, she doesn't really care if you come back. There are some other options in the same location, and I... more

This woman will rip you off. She did it to us twice. Bought rail tickets she quoted price, we paid what she asked. would not show us tickets until my husband demanded to see them, she had overcharged us $50 said sorry gave us back $30 said balance her commission, ok we thought mabe mistake, not so as she did... more