We were shown to our room (Club Suite) by the receptionist. The carpet had a red wine & several other stains on it. She joked that the carpet was a bit dirty. 1. Any hotel sould be embarrassed to show a guest to a dirty room 2. Her reaction told me a lot about the hotel's attitude towards its customers.... more

The Sunrise Beach Hotel and Spa has got to be by far the best hotel I've ever stayed in ever (not just Vietnam). The hotel is self classified as a five star hotel, personally I agree with the star rating and the services provided. Guest Services were amazing and organised both transport to and from the airport, each way was... more

This hotel might seem a bit pricey but you get ALOT for you money. My fiance and I paid $200/night for a two bedroom suite with a jacuzzi on the balconey - of course we did not need this much room but had not idea what we were getting when we booked. We signed up for the package deal at... more

we only stayed here for 2 nights on our tour of vietnam and i would have loved to have stayed longer - the hotel is beautiful - the pool is fantastic and the rooms lovely and spacious. The view from the bar on the 10th floor is amazing. Service was excellent throughout the hotel. The first night we arrived we... more

Best service ever experienced in the world. Great hotel facilities, very friendly staff. more

Generally an outstanding hotel. This was the second stop on our honeymoon following Hoi An, and had 4 nights in a 'Club Suite' room. The room: Massive! A huge room, beautifully decorated, with complete glass frontage to allow a spectacular ocean view from any part of the room. The bathroom is also huge, and beautifully designed. Very comfortable king sized... more

This was the perfect place to stay while we were in Nha Trang, a total of 4 nights. It was actually our favorite place during our trip to vietnam. The rooms are spacious, clean, and very nice. The buffet breakfast is also delicious! We woke up one morning at 5:30am just to catch the sunrise. We were unpleasantly surprised to... more

This is definitly the worst hotel we have ever stayed in. Everything is 2 star or less about this hotel - Service, management, spa, food, location (in the middle of stinky filthy beach). Food is unedible for a European. Service is very rude and unprofessional; spa stuff has no idea what a remidial massage is...Stay away at all costs...may be... more

I had the pleasure of staying all expenses paid during APEC 2006 for work. I then returned a month later to explore the country of Vietnam as a tourist. I chose to stay at Sunrise again because of the amazing and fresh seafood dinners, spacious suites, terrific spa, and spectacular views. It is true that Sunrise is further away from... more