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Prime Hotel

3.0 of 5
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04 Ton Dan | Loc Tho Ward, Nha Trang 70000, Vietnam
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Ranked #58 of 131 Hotels in Nha Trang
A recent review
4 of 5 stars reviewed 1 week ago
Renee M Hamilton, Waikato, New Zealand
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156 reviews from our community

Traveler rating
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    60
    27
    9
    16
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26
75
10
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
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  • Dec-Feb only
    (46)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I have travelled many places from every corner of the world and without a doubt this is the worst hotel I have stayed at. First they tried to hold onto my passport even though I paid upfront. After a small conversation we got our passports back. Now I am a smoker but I requested a non smoking room (always smoke... More 

Was this review helpful? Yes 1
Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

From the moment we arrived at this hotel, we have been less than impressed. Everything is written in Russian. The decor is old soviet style (depressing) and literally the whole hotel is so out of date. The carpet in our room STINKS of cigarettes, and the room has not even been cleaned properly. The complimentary toothbrushes etc look like they've... More 

Was this review helpful? Yes 1

Travelers are raving about these Nha Trang hotels

Hamilton, Waikato, New Zealand
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived early in the morning from an overnight bus and the staff were really nice, they let us use their shower on one of the floors and stored our luggage until checkin time. The room was a little small as we had added an extra bed but we had a great view to the ocean, and they was a... More 

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Saigon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked 3 rooms at this hotel thinking that this would be ideal for our family vacation. However there were 2 particular reception staff, one of them being LE MINH BANG NGUYEN who were very bad in customer service. Both of them prefer to avoid Asian guest especially and tend to give more attention to Russians. The staff LE MINH... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 13, 2015

Location of the hotel is good and rooms are clean. But here it stopps being good. Breakfast might be ok for russian taste but not for european, staff was polite but not really attentive. Our room was on the 5th floor, the window out to the beach but so small that there was hardly any light coming through at all.... More 

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Limassol
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 6, 2015

This hotel is located about 200 metres from the beach but many rooms either have no window or overlook the adjoining buildings. We asked for a room with a sea view, which we were given but for which we had to pay extra. The only meals we had in the hotel were breakfasts, but these were fairly basic (crocodile curry... More 

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The hague
Top Contributor
98 reviews 98 reviews
67 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed February 16, 2015

What a bad hotel. I arrived at 10:30 Pm it looked if the hotel was closed and deserted, all light except 2 small spots above the reception were out. One person got up from a coach to help. The windows of the restaurant have not been washed in a long time, the breakfast is poor, coffee was always cold even... More 

Was this review helpful? Yes 1
Perth
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 16, 2015

My partner spoilt me and booked the seaview premier room suite for valentines day. The room itself was lovely, great view, clean and big! But in saying that, the hotel itself felt very shabby and old! CONS - When we arrived we had no help with our bags (I know it's petty but I've been in so many hotels around... More 

Was this review helpful? Yes 2
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 2, 2015

absolute tribal do NOT stay the room was near building that when the banging started up the whole room would shake. I left early as they would NOT give me a refund even for the days i would not be there. Has got to be the worst hotel in Nah trang i made video of how bad it was please... More 

Was this review helpful? Yes 1
Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 4, 2014

We stayed in this hotel in early December for three nights. The location was ideal, one minute walk to the beach, and walking distance to night markets, the sailing club and Nha Trang centre. We booked a sea view room which had a fantastic view of the ocean and our own private balcony. However these were the only positives. The... More 

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