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Prime Hotel

3.0 of 5
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04 Ton Dan | Loc Tho Ward, Nha Trang 70000, Vietnam
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180 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Spent 3 nights in this hotel. The room was suffice with semi modern bathroom, comfortable bedding and plenty of space. Breakfast was ordinary and reception seemed very uninterested. There was construction going on either side of the building (which I acknowledge isn't their fault), which meant going to the pool on the top floor was a no no.

Helpful?
Thank Jack J
Plano, Texas
Level Contributor
229 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed December 29, 2015

I stayed at the Prime Hotel in May, 2015 and the pros and cons are as follows. PROS -A bargain for $21 per night, given the amenities -A rooftop pool with a great view -Friendly staff -Breakfast buffet is included from 6 AM to 9:30 AM CONS -The breakfast buffet was picked over by 8:30, so not much selection by... More 

Helpful?
Thank Daniko8
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 21, 2015 via mobile

I booked a room with agoda and we get discount but it still building not as beautiful as advertised . The view maybe nice until novotel rise up so we just see a part of the beach, I book sea view but our look out the building. Receptionist didn't speak English well, hesitate, and friendly as I expected. and wifi... More 

Helpful?
Thank Thi Bao Ha P
HaiDangGroup, General Manager at Prime Hotel, responded to this review

Dear Thi Bao Ha P, Greetings from Prime Hotel! First of all, thank you for choosing our hotel as your accommodation choice during your recent trip to Nha Trang and taking time sharing your comments. I am sorry to hear that your stay did not meet your expectation. Please accept our sincerest apology for the unexpected occurred during your stay... More 

1 review
5 of 5 stars Reviewed October 15, 2015

My friend and I stayed in this hotel for 2 nights. It was one of our best experiences in Nha Trang. The hotel is modest, clean and comfortable; the staffs are very helpful, responsible and polite. The staffs also recommended us some good food and some places to visit in Nha Trang. We had a very pleasant stay over here.... More 

Helpful?
Thank Ariel_tn
HaiDangGroup, General Manager at Prime Hotel, responded to this review

Dear Ariel_tn, Thank you for taking time to share your great review with other travelers. I am delighted to know that you enjoyed your trip with us. I was very happy to read that once again our team offered their friendly hospitality, so often recognized on this page. Thank you for all your kind compliment that I shall proudly share... More 

Ho Chi Minh City, Vietnam
1 review
4 of 5 stars Reviewed September 19, 2015

Two nights staying with warmly, helpfull. Receptionist with good impression, Hope construction stop.......Next year I have business in Nha Trang, hope no construction any more. I will stay Prime hotel, See you soon all my friend at Prime.

Helpful?
Thank Anh Tuan H
HaiDangGroup, General Manager at Prime Hotel, responded to this review

Dear Anh Tuan H, Thank you for taking time to share your great review on our TA page. I am delighted to know that you loved our hospitality and thank you so much for your loyalty. I am sorry about the noise from construction next to us but it will be end soon. Thank you once again for sharing your... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 28, 2015

I had 2 nights staying at Prime hotel . Unfortunately , the next hotel was being built so it was so noisy to my room so i could not sleep well . I really like outdoor swimming pool, it is located on the top of hotel with great ocean view from hotel . I spend most time swim woth my... More 

Helpful?
1 Thank huyen p
HaiDangGroup, General Manager at Prime Hotel, responded to this review

Dear huyen p, Thank you for sharing your fantastic review on our TA page. I am delighted to know that you enjoyed our facilities and service provided by our hospitality team. Glad to know that you had a good time with our swimming pool. We are also very sorry about the noise from construction next to our hotel.We sincerely apologize... More 

Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 15, 2015 via mobile

As a 24 year old young couple we decided to book this hotel based on the great Agoda reviews, mistakenly not thinking to look at trip advisor first. There is a huge amount of work going on at the hotel and we were woken up at 6.45am to building work, drills and hammering which persisted until 7pm at night. The... More 

Helpful?
2 Thank 40029223
HaiDangGroup, General Manager at Prime Hotel, responded to this review

Dear 40029223, Thank you for taking the time to share your dissatisfaction with us. First of all, let me express our sincerest regrets that our hotel standards did not meet your expectation during your stay at Prime Hotel Nha Trang. Please accept our profound apologies for this. We hope you understand that the construction work is undesirable to us and... More 

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A TripAdvisor Member
2 of 5 stars Reviewed July 9, 2015 via mobile

The view from our room was the best thing. The rooms were a great size but even the discounted room rate couldn't help with the constant construction noises next door (on all sides) this started at 7am on every single day! The breakfast was horrible! Not sure what others offer, maybe they don't have to offer good service being so... More 

Helpful?
3 Thank A TripAdvisor Member
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 6, 2015 via mobile

As we arrived into Nha Trang expecting a blue glass panelled hotel 'soaring' into the skyline, what we found was far from what we imagined from the photos. As we got dropped off at the end of a dodgy looking alley way, we immediately thought we were in the wrong place, unfortunately this turned out to be the location of... More 

Helpful?
4 Thank Gomersall32
Gladstone, Australia
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed July 3, 2015

Our private driver refused to drive us up the ally way to the hotel. This should have told us something... First hotel in all of Vietnam that took our passports. After finally been shown our room I can't express the disappointment. Firstly the noise and banging of construction goes 24 hours. Our room walls rattled.We have a teenage family so... More 

Helpful?
4 Thank Robyn B
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