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Prime Hotel

3.0 of 5
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04 Ton Dan | Loc Tho Ward, Nha Trang 70000, Vietnam
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1 room 1 guest
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169 Reviews from our TripAdvisor Community

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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (169)
  • Mar-May only
    (53)
  • Jun-Aug only
    (43)
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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had 2 nights staying at Prime hotel . Unfortunately , the next hotel was being built so it was so noisy to my room so i could not sleep well . I really like outdoor swimming pool, it is located on the top of hotel with great ocean view from hotel . I spend most time swim woth my... More 

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Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

As a 24 year old young couple we decided to book this hotel based on the great Agoda reviews, mistakenly not thinking to look at trip advisor first. There is a huge amount of work going on at the hotel and we were woken up at 6.45am to building work, drills and hammering which persisted until 7pm at night. The... More 

Was this review helpful? Yes 1

Travelers are raving about these Nha Trang hotels

A TripAdvisor Member
2 of 5 stars Reviewed July 9, 2015

The view from our room was the best thing. The rooms were a great size but even the discounted room rate couldn't help with the constant construction noises next door (on all sides) this started at 7am on every single day! The breakfast was horrible! Not sure what others offer, maybe they don't have to offer good service being so... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 6, 2015

As we arrived into Nha Trang expecting a blue glass panelled hotel 'soaring' into the skyline, what we found was far from what we imagined from the photos. As we got dropped off at the end of a dodgy looking alley way, we immediately thought we were in the wrong place, unfortunately this turned out to be the location of... More 

Was this review helpful? Yes 4
Gladstone, Australia
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed July 3, 2015

Our private driver refused to drive us up the ally way to the hotel. This should have told us something... First hotel in all of Vietnam that took our passports. After finally been shown our room I can't express the disappointment. Firstly the noise and banging of construction goes 24 hours. Our room walls rattled.We have a teenage family so... More 

Was this review helpful? Yes 4
Hobart, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 23, 2015

Our family of 7 booked three rooms for 3 nights at Prime Hotel and our overall experience was pretty crap. We had an overnight train to Nha Trang and arrived in the early hours of the morning. Upon arrival we were asked to hand over passports and were told that the hotel kept them because sometimes the police raid the... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 19, 2015

I have travelled many places from every corner of the world and without a doubt this is the worst hotel I have stayed at. First they tried to hold onto my passport even though I paid upfront. After a small conversation we got our passports back. Now I am a smoker but I requested a non smoking room (always smoke... More 

Was this review helpful? Yes 4
Adelaide, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 15, 2015 via mobile

From the moment we arrived at this hotel, we have been less than impressed. Everything is written in Russian. The decor is old soviet style (depressing) and literally the whole hotel is so out of date. The carpet in our room STINKS of cigarettes, and the room has not even been cleaned properly. The complimentary toothbrushes etc look like they've... More 

Was this review helpful? Yes 3
Hamilton, Waikato, New Zealand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 12, 2015

We arrived early in the morning from an overnight bus and the staff were really nice, they let us use their shower on one of the floors and stored our luggage until checkin time. The room was a little small as we had added an extra bed but we had a great view to the ocean, and they was a... More 

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Saigon
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 4, 2015

We booked 3 rooms at this hotel thinking that this would be ideal for our family vacation. However there were 2 particular reception staff, one of them being LE MINH BANG NGUYEN who were very bad in customer service. Both of them prefer to avoid Asian guest especially and tend to give more attention to Russians. The staff LE MINH... More 

Was this review helpful? Yes 2
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