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2.0 of 5 Guest house   |   31/E2 Biet Thu, Nha Trang, Vietnam
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Ruby Hotel
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Ranked #86 of 190 Nha Trang B&B and Inns
A recent review
4 of 5 stars Reviewed August 9, 2014
meganfielding1 Manchester, United Kingdom
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82 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 9, 2014

Liked: 3 star modern hotel Elevator Staff escorted you and your luggage to your room Discounted the price of the room for us Great swimming pool small, quiet but ample Decent breakfast Disliked: After staying one night we were interested in staying for another, however we were told to move rooms next door to an identical room which made no... More

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Nha Trang is quite a touristy place, so we expected our stay to be relatively expensive. However, Ruby Hotel a decent place to stay, with good amenities and very helpful staff. The rooms are sufficient, the bathrooms clean and the wifi OK. The Hotel offers cheap motorbike rental, providing a great way to see Nha Trang. However, if using motorbikes... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

I'll keep it simple... -service was average at best, staff were unhelpful and spoke very very poor English to be working in tourism industry -breakfast was standard, restaurant area was crowded with kids jumping around everywhere, food was very cold and line up for eggs took 15min -our rooms air conditioner didn't work -during the evening to the early hours... More

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Xi'an, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2014

After we booked the room at the hotel I found all the terrible reviewsvon Trip advisor. My blood ran cold. We got to the hotel very very early (the bus arrived in Nha Trang 05:30). The guy working there greeted us very nicely and said reception will be there around 08:00. We could leave our stuff in another room, because... More

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San Francisco, California
1 review
1 of 5 stars Reviewed March 13, 2014

I'm back from a 2+ year backpacking trip around the world. As I reflect on my accommodation experiences, this place stands out as the worst place I've "stayed" at. When I first checked in, there was a very foul sewage smell in the room, and there was a huge cockroach on the bathroom floor. Stains on the sheets. Its value... More

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Osoyoos, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 9, 2014

Probably the worst hotel we have stayed at in southeast Asia. 1.) Sheets/pillows were dirty, old, and had rips which were literally sewn back together with thread not a sewing machine. 2.) Staff isnt rude, but def not the friendliest 3.) Doors to rooms are frosted glass so light shines through at night and you can see people. (same with... More

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Helston, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 5, 2014

Booked to stay 2 nights but realised we could only stay 1, the lady at reception was completely fine about this, so that was good! Room was fine, nothing too awful about it. Didn't get much of a nights sleep though as there were some really noisy girls on our floor.. Very inconsiderate. So maybe a little warning to people... More

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Cape Town, Western Cape, South Africa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 5, 2014

Except for a great location, this place has absolutely nothing going for it. We were barely greeted when we arrived, no one volunteered the wifi password, they didn't have any map of Nha Trang, and the staff seemed generally indifferent. The room was filthy. And I mean filthy. And I say this after traveling in Asia for a couple of... More

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Melbourne, Australia
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 6, 2014

When we first arrived we were taken to the top floor - the elevator stopped a floor below - had to dodge piles of old washing, and were shown to our room. It was a square room with nothing but 3 beds, a tv, and a glass door for the cleaners (who were the only ones who go on that... More

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Santiago, Chile
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 27, 2014

We only stayed in the hotel for about 2 hours because when we where heading off to the beach we met some guys who had their money stolen. When the staff realized they we telling us that they reacted very agressively, it even came to the point where the owner run downstairs to get an iron stick to hit the... More

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Additional Information about Ruby Hotel

Address: 31/E2 Biet Thu, Nha Trang, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Free High Speed Internet ( Wi-Fi ) Free Parking
Hotel Style:
Ranked #86 of 190 B&Bs / Inns in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ruby Hotel 2*
Number of rooms: 8
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