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2.0 of 5 Guest house   |   31/E2 Biet Thu, Nha Trang, Vietnam
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Ruby Hotel
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Ranked #98 of 212 Nha Trang B&B and Inns
A recent review
4 of 5 stars Reviewed December 4, 2014
JK0082 England
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91 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Changsha, China
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

1st room - pipes under the sink weren't attached and so sprayed me with water when I turned on the tap. 2nd room - one tiny window which had been covered up so the room was in constant darkness, ants in the bed, huge cockroach crawled up onto the bed and onto my backpack. Stained and dirty bed sheets, not... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Staff seemed nice and approachable, left the room to go to dinner and upon returning found a substantial amount of money missing from a change purse in my bag. All responsibility denied by ruby. Avoid, you can do better for a very similar price.

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3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

For the money, I wasn't expecting much. But basic cleanliness is a must. Two friends and I took three rooms. Each had ants in the beds, and other bugs. In one of the rooms, a group of spiders came out of a cupboard and in the the room's bathroom, there was a strange yellow liquid seeping from the ceiling onto... More 

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Frankfurt, Germany
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 6, 2014

We booked here two nights but decided to leave after the first day. The room is very come down, everywhere were ants. The bath room and toilet were built after vietnamese design, actually not messy, but also not really inviting. You also have to check out very early (before 10:00 a.m), otherwise you will have to pay a half rate.... More 

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Senior Contributor
27 reviews 27 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed December 4, 2014

About the hardest beds we've ever stayed on even after travelling all over Asia. Still there was AC, a tv, working wifi, and it was clean. The owner helped us book our bus tickets. There were lockers, and the room was well furnished. The location is just a few minutes walk from the beach. I thought a little more oomph... More 

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18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 8, 2014

We moved to this hotel after checking out of a terrible 12usd room near by, and got really surprised of this hotel. The room was very clean, and quite spacious, and small balcony. There is an elevator to bring you up to the 4th floor! Mini bar, tv, air con, huge window so very bright,.. Location is good as well.... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2014

We actually stayed here about 2.5 years ago and I totally forgot to write a review until now, This place is extremely safe and accommodating, the rooms aren't crazy awesome but definitely have everything you need including working a/c, You can hire a scooter from the hotel for around AU$5 a day which we took advantage of, got to see... More 

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Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 9, 2014

Liked: 3 star modern hotel Elevator Staff escorted you and your luggage to your room Discounted the price of the room for us Great swimming pool small, quiet but ample Decent breakfast Disliked: After staying one night we were interested in staying for another, however we were told to move rooms next door to an identical room which made no... More 

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4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2014

Nha Trang is quite a touristy place, so we expected our stay to be relatively expensive. However, Ruby Hotel a decent place to stay, with good amenities and very helpful staff. The rooms are sufficient, the bathrooms clean and the wifi OK. The Hotel offers cheap motorbike rental, providing a great way to see Nha Trang. However, if using motorbikes... More 

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

I'll keep it simple... -service was average at best, staff were unhelpful and spoke very very poor English to be working in tourism industry -breakfast was standard, restaurant area was crowded with kids jumping around everywhere, food was very cold and line up for eggs took 15min -our rooms air conditioner didn't work -during the evening to the early hours... More 

Was this review helpful? Yes 1
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Additional Information about Ruby Hotel

Address: 31/E2 Biet Thu, Nha Trang, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ruby Hotel 2*
Number of rooms: 8
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