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Sheraton Nha Trang Hotel and Spa

#13 of 129 Hotels in Nha Trang
Certificate of Excellence
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26 - 28 Tran Phu Street, Nha Trang, Vietnam
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Sheraton Nha Trang Hotel and Spa
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Sheraton Nha Trang Hotel and Spa
Sheraton Nha Trang Hotel and Spa
Sheraton Nha Trang Hotel and Spa
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954 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the finest hotels in Vietnam, staff were absolutely brilliant, location very good. Beach is 1min away just cross the street. The lounge on the 25th floor is awesome, great local fruits and snacks, stunning views - just absolutely brilliant. I had a room on 25th floor, views were outstanding, see view from the bathroom was amazing.

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Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is perfectly situated! Great service from everyone, great food and very pleasant staff! From the waiters and waitresses to the managers, everyone is very helpful. We booked 1 trip to monkey island and no issues with the booking or the trip. Our suite was continuously kept tidy and all our requests were met. The breakfasts were plentiful and... More 

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Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The good: Our shuttle bus driver and the concierge team are great. The receptionist on check-out duty on the 21st. The club room for breakfast - providing you don't sit near the kitchen area which is quite noisy. Starwood hotel so you bag some points towards one of their better hotels. The average: The club room was bordering on poor... More 

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MarcomSheratonNT, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Matthew D, Thank you for sharing your review regarding your recent stay with us. I found your review most entertaining, been that I grew up on Faulty Towers, to have a comparison to Basil and the show is iconic. As Basil would say “we cannot make everyone happy” , translation we understand that we cannot meet every guests expectations.... More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second holiday in Nha Trang and second stay at the lovely Sheraton. All in all a great holiday at a hotel that employs splendid staff always friendly and ever efficient. The breakfast was sensational and rooms clean and comfortable. So why only a very good rating rather than excellent? Only a few minor things that were annoying.... More 

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auckland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Looking for total luxury, great service and awesome food then Sheraton Nha Trang is a top hotel that can deliver. We had never been to Vietnam and the experience that we enjoyed while staying 6 nights at this 5 star hotel has encouraged us to return. Well done to the Sheraton team at Nha Trang. Wonderful

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2 reviews
1 of 5 stars Reviewed 1 week ago

I asked for a late check out on a Sunday being a Starwood "Preferred" guest. However, I got the message that the hotel will receive a big group, is fully booked and they need to prepare the room. "The hotel never denies late check-out whenever possible". I asked how comes that I still can book 120 rooms for tonight on... More 

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MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Olivia_uwe, Thanks for choosing to stay at Sheraton Nha Trang Hotel & Spa and we are sorry that we did not meet your expectations due to not been able to provide late checkout that your request on the day of your departure till 8PM Even though we may have rooms available in the hotel we were full in your... More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton is a 5 start hotel which I feel does meet 5 start standards. Buffet breakfast was of a high quality with lots of options. The hotel is situated right across the road from the beach & has its own beach chair & towel service on the sand over there. They have a security-type person on the beach who... More 

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New Zealand
Contributor
17 reviews 17 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 6 nights, lovely hotel across the road from the beach. Friendly staff, the most amazing breakfast I have ever seen, catered for every nationally. Great room and bathroom, small balcony, perhaps a chair outside would of been good. Great security staff to escort you across the road to the beach (to avoid the many many scooters). Lovely pool on... More 

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Ely, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights upgraded to Sheraton Club which was well worth it. Had a high view room and not far for breakfast. The views from this hotel were outstanding and the quality very high. Not far to walk as it's in the middle of town.

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MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Palmer372, It is our great pleasure to have you with us for 3 brilliant nights. We are glad to hear you had a pleasant stay with us and you enjoyed our Sheraton Club Lounge which is still our best kept secret. We look forward to welcoming you again. Warm Regards, The Team. More 

Ho Chi Minh City, Vietnam
Top Contributor
76 reviews 76 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very conveniently located walking distance from various restaurants inclding the Sailing Club. The hotel has a rooftop bar,good for a sundowner. Great breakfast. Excellent service. Overall no complaints only compliments.

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MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Santhosh74, Thank you very much for your compliments. We are happy and proud to hear that you had an excellent stay with us. We hope that you will visit us again in the near future. Warm Regards, The Team. More 

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