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Sheraton Nha Trang Hotel and Spa

#15 of 141 Hotels in Nha Trang
Certificate of Excellence
26 - 28 Tran Phu Street, Nha Trang, Vietnam
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Sheraton Nha Trang Hotel and Spa
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Sheraton Nha Trang Hotel and Spa
Sheraton Nha Trang Hotel and Spa
Sheraton Nha Trang Hotel and Spa
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1,036 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very good stay at Sheraton Nha Trang, we didn't pay much more for Club level, which gives you access to their club/executive lounge and also guaranteed us a high floor. The room was a bit small, but with two queens and a balcony it was still very comfortable. Club lounge and room had great views of the sea and staff... More 

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Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

One of the best hotel in Nha Trang for sure! Perfect location and all nice facilities around for enjoying vacation! The view from our room was awesome. From one side amazing view on the sea and islands and another side the mountains and city. Pleasure for reception staff which allocate our room on the high floor far from noisy Sea... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here for 5 nights and had the most enjoyable stay. Your staff are amazing, always friendly and helpful. We enjoyed eating at the buffet and the steam and spice. Every night we went upstairs to the altitude bar which we loved. The view is amazing with great cocktails. Gia the bar manager was great always stopping to make... More 

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Parkwood, Australia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the best place we stayed at when we were in Vietnam. We stayed there during our Conference and it was great. The room was beautiful and very clean. Views from the room overlooking the ocean were beautiful, not to mention the views from Altitude Bar at the top of the hotel. Staff service was very efficient too. All... More 

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Singapore, Singapore
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

My family stayed at Sheraton during our trip to Nha Trang. The kids totally loved the swimming pool and insisted to play there in the morning before heading for breakfast, and in the afternoon after their day trips to the beach, the theme parks, etc. Very nice pool with great view and atmosphere. The staff was helpful in recommending us... More 

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Perth, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had 8 nights here through a Luxury Escapes package. We paid an additional sum to stay in a junior suite. The suite was lovely. A master room with small balcony, Separate shower, bath and toilet. The bed was so comfortable and luxurious. The only criticisms for this room was that there was no power point in the bathroom and... More 

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Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean Hotel , fantastic breakfast and good staff, Room very clean and excellent pool. The gym is basic .The hotel is in the centre of town and it has its own section of private beach and the front of the hotel. The roof top bar is average but good.

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Vietnam
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Beautiful hotel, beautiful property and amenities, however, NOT the best customer service in the world, their training is lacking and leaves a lot to be desired NOT what you would expect from a five star hotel. I want to echo the feelings of another poster, Rayso_99, who said, “it sort of feels like the McDonalds of 5 star hotels.” I... More 

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MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear astroranger, Thank you very much for taking your time to share such a detailed comment to us In relation to breakfast the opening time is 6.30am, however if a guest requires an earlier breakfast we are more than happy to prepare a breakfast box which can be taken away. In relation to the SPG progam (which is complimentary) if... More 

Perth, Australia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first visit to Nha Trang and so happy we chose to stay at the Sheraton. Id booked a junior suite (rm 1920) which was fantastic - seperate lounge area with TV and powder room/2nd toilet, large bed which was a little hard but still good. Great bathroom with seperate toilet. Shower with rainforest showerhead & a deep... More 

Was this review helpful? Yes 1
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear kath-lee0810, We are very happy to hear we were able to provide you a memorable and wonderful stay on your first visit to Nha Trang. We pride ourselves in delivering outstanding services and it brings us great pleasure to know you were impressed by our staff services. Please do help us spread the word about your experience with us... More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a big hotel, the facilities are all ok, but nothing special. It feels a lot older than 5 years. If you are looking for a special hotel, and somewhere you are not just one of the many guests they have then this isn't the place for you, it sort of feels like the McDonalds of 5 star hotels.... More 

Was this review helpful? Yes 1
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear rayso_99, Thanks for choosing to stay at Sheraton Nha Trang Hotel & Spa and we are sorry that we did not meet your expectations in providing a feeling of being special to you. We appreciate your understanding that we are a big hotel with over 280 rooms, hence it is hard to replicate the charm of smaller hotels. We... More 

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