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All 111 Nha Trang hotels

Sheraton Nha Trang Hotel and Spa

5.0 of 5 Hotel   |   26 - 28 Tran Phu Street, Nha Trang, Vietnam
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Ranked #11 of 111 Hotels in Nha Trang
A recent review
5 of 5 stars reviewed 1 week ago
Daisorf Hoi An, Vietnam
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796 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hoi An, Vietnam
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Sheraton last week and we were blown away by the level of service, beautiful pool and clean/modern rooms. The view from our balcony of the sea was lovely and you can even lie in bed or in the bath and look over to the sea. Unfortunately I came down with horrible gastro that I'd caught in ho... More

Was this review helpful? Yes 2
Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 8 nights there and it was brilliant. The small bar was so good and the massage service was wonderful. Would love to come back again. Very friendly staff. Tuan, is a very nice and helpful staff. Thank you very much to all staff at sheraton hotel and kitchen staff. Hope to see you again one day soon.

Was this review helpful? Yes 2
Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Family of four adults.had adjoining rooms.great sea views.breakfast very good.gym and pool better than I expected.the pool is to die for and the gym very well set up with new machines etc.food at restaurants expensive so ate out apart from breakfast which was included.ordered room service one night very disappointing.had 200 US dollars taken from one of our rooms.still waiting... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Check-in was very slow. Not seen by a member of staff for 10 minutes. Hotel is not of 5* standard. Food very bland, Chinese restaurant was very disappointing. Pool garden area unkempt and little touches missing such as bottle water for guest and towels not well presented. Parts of hotel was closed for renovations but we were not advised hence,... More

Was this review helpful? Yes 1
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear PippinandEvie We are sorry that we fell short of your expectations on your recent stay and we appreciate your feedback. Steam n Spice is actually Asian Fusion not a Chinese restaurant which offers a selection of Dim Sum in addition to dishes from Vietnam. We are currently upgrading Altitude (Bar on Level 28) this information has been updated on... More

hull
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel right on the beach, staff friendly and helpful, even got a present for booking some trips (Son, our driver was brilliant) Could not do enough for you. Found a nice tailor ( Ming Dung). All in all this holiday was the best we have ever had.

Was this review helpful? Yes 1
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Chris b, Thank you for choosing to stay at Sheraton Nha Trang, we are very happy to know that our staff exceeded your expectations and you had the best holiday at our hotel. We look forward to welcoming you back soon so we can deliver another great experience Warm Regards, The Team. More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked to stay at the Sheraton for 3 nights. Our room wasn't ready on arrival as we had to catch the early plane in and usually the check in was 2pm. Fair enough, the front desk was nice and polite and told us that she will call us when the room was ready, we were told to go and... More

Was this review helpful? Yes 2
MarcomSheratonNT, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Jenny Thank you for your feedback and we once again apologise that we did not meet your expectations during your stay and we appreciate your understanding regarding the check in time. Regarding the mould smell in the room I have addressed this with the Executive Housekeeper, as during this period we need to ensure that we run the air... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent over 8 days at the Sheraton in Nha Trang as part of the Luxury Escape package and could have stayed much longer. From the moment we were picked up from the airport in a comfortable air conditioned bus to the day we left, we were bowled over by the warmth and friendliness of the staff.. In fact -... More

Was this review helpful? Yes 3
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Malcolm and Glenda, It was great to have you with us for 8 nights and many thanks for your positive comments in relation to the associates.. Your recommendation to others to stay at our hotel is highly appreciated. We look forward to your next visit. Warm Regards, The Team More

Melbourne, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an amazing stay at the Sheraton. Beautiful service by all and tour desk was more than helpful with everything we wanted to do. Very attentive service by the pool- beautiful view. Quick, easy stroll to the markets and restaurants. And right on the beach too!

Was this review helpful? Yes 2
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear TorzaRowdy, We are delighted to know you felt your stay with us amazing and that we exceeded your expectations. We hope to see you back in the near future. Warm Regards, The Team More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My 2 young children and I stayed here as part of a 6 night Luxury Escape package. The service was good from the moment they picked us up from the airport. The breakfast at Feast was amazing, fresh, wide variety but the highlight was the Vietnamese cuisine they had on offer. Service staff was always friendly especially concierge when you... More

Was this review helpful? Yes 1
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Yappies X, Thank you very much for sharing your detailed review on Trip Advisor ! We are glad to hear that overall you and your family had a great stay with us and enjoyed our "amazing" buffet breakfast, the cooking class "with real cultural experience" as well as our "wonderful" infinity pool. Our team was very happy to celebrate... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A nice place to stay and enjoy. The room is cleaned, comfortable bed, staffs are so friendly and useful. It located on the most beautiful street of Nhatrang. Very nice view of the city from the top roof bar on 28th floor.

Was this review helpful? Yes 2
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Anh N, It is great to hear that you had a pleasant stay with us and enjoyed the beautiful ocean view from the hotel. We are currently upgrading Altitude (Bar on Level 28) to enhance our guest’s experience so if you return on your next visit you will get to experience the new look and feel. We are looking... More

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Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang

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