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Novotel Nha Trang

Certificate of Excellence
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50 Tran Phu Street, Nha Trang 652076, Vietnam
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Novotel Nha Trang
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Novotel Nha Trang
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1,256 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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Reigate, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Good value hotel, lovely room and great selection at breakfast. Beach was good and was a bit worried before we got there that the resort would be full of rude Russians but we didn't come across one rude person. Would recommend this hotel as in a perfect location.

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Have been staying there for 4 nights. Beautiful spacious room on 16th floor. Even it was at the side of the building it was offering a great view to the beach and sea (thanks to the well designed balcony). Room impression overall very good including a very nice and spacious bath room and a silent, well controlled air condition. Good... More 

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Ho Chi Minh City, Vietnam
Contributor
19 reviews 19 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has greatly improved in the last 2 years conpared to my first visit in term of food and service. Great team there from front desk to house keeping. Will comeback again on next business trip. PS: the swimming pool is small on 3rd floor, so do not bother visiting it. Go straight to the beach which is like... More 

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Elgin, IL USA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Novotel in Nha Trang is an outstanding hotel and a great value. Right in the middle of the tourist strip on the beach with beach access to private chairs and umbrellas, the hotel has a modest appearance. The rooms, however, are beautiful. I was lucky enough to get an end room on the front of the hotel. The room has... More 

Was this review helpful? Yes 1
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Andrew K, Thank you for posting your fantastic review on our TA page. This is what we love to hear from a loyal guest: memorable moments offered by passionate and dedicated Novotel Nha Trang staffs. Glad to know that you are enjoyed our hotel room design and our prime location. Our Chef is extremely happy when reading your comment... More 

Trondheim, Norway
Top Contributor
90 reviews 90 reviews
48 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 4 nights in this hotel and really loved it. The staff is really fantastic, and very nice rooms. Note that the "standard rooms" have a rather small balcony and are on the side of the building. I decide to pay the 30 USD extra per night to get a room with (larger) balcony at the front, and that... More 

Was this review helpful? Yes 1
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear NeverendingVagabond, Thank you for sharing your review on our TA page. I was very happy to read that once again our team offered their friendly hospitality, so often recognized on this page. Upgrade is also a part of our service to offer you a chance to get the most wonderful room in our hotel. However, I was disappointed to... More 

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with good infrastructure. Nice rooms, good balcony view from a deluxe room. For some being in the middle of all the traffic and touristy things is a good thing, i would rather have been in a less crowded place. Yes, pretty noisy but closing the balcony door helps. Nicely equipped gym, good breakfast.

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Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Vladimir010203040, Thank you for a short but fantastic review. Glad you enjoyed Novotel Nha Trang with all its details. Looking forward to welcoming you back in the nearest future. Regards, Pierre Yves VIOU General Manager More 

New Plymouth, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an amazing time staying at Novotel in Nha Trang. We cannot fault their staff, their customer service, not even a tiny bit! Best service we've ever had during our travel anywhere, period! A customer one floor above our room left the water on and flooded the room. The water dripped down to our room from the ceiling. It... More 

Was this review helpful? Yes 1
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Qui R, Thank you for such an amazing and details reviews on our TA page. At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission. Our spacious room with comfortable bed and fabulous bathroom are the most common compliment from our guests. Our staffs... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights on tour of Vietnam, fantastic location right across from beach. Staff very friendly and helpful. Breakfast has a great choice and something for everyone. Rooms large and airy, great bathroom step down into the shower...very novel idea! Tour operator is in lobby and we used them for three trips, all of which were excellent. The... More 

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Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Liz S, Thank you for sharing your review on our page. At Novotel Nha Trang, our aim is to offer higher quality of services; also I am delighted to hear that we successfully accomplished our mission. Our spacious room with comfortable bed and fabulous bathroom are the most common compliment from our guests. . I shall proudly share your... More 

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Probably the closest location to European quarter, among other major hotel chains (Intercont, Sheraton, Best Western, Sunrise). 16-floor building, not as high as some others, but a breathtaking seaview from your room is guaranteed. The stuff is friendly, very responsive, and create a positive impression. Breakfasts offer a great variety of choice, you may choose from traditional vietnamese stuff like... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Boris S, Thank you for such an amazing review regarding you recent stay with us. What a delight to read such kind words about our property and the service delivered by our passionate team. Please rest assured that I will share your feedback with the entire team, great way to celebrate their passion and dedication to offer memorable experiences... More 

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel - Novotel Nha Trang has a very good location--centre of Nha Trang ,lovely view of the sea from the big and wide open window, comfortable bed, very friendly and attentive staff--receptionists,doormen,housekeeping,restaurant etc" "Very good Restaurant with reasonable price--good selection. Doorman and security man were there to help you any time you needed it - get a taxi or... More 

Was this review helpful? Yes 1
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear joyzy2015, Thanks for posting you review on our TA page. I was very pleased that you enjoyed your experience and that our team was able to offer you their usual hospitality. At the SQUARE restaurant, we offer different themes buffet dinner during the week with variety of selection and reasonable price. Our security and doorman are always loved to... More 

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