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Novotel Nha Trang

Certificate of Excellence
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50 Tran Phu Street, Nha Trang, Vietnam
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Novotel Nha Trang
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Novotel Nha Trang
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1,199 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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Dunstable, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were lucky enough to be upgraded at this hotel and had a beach facing room with balcony and inside sitting area, almost a suite! A high quality hotel with all of the usual refinements and a nice big shower, although the glass panel between the bathroom and bedroom could be a little disturbing if the light is used during... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear geoff b, Warmest greetings from Novotel Nha Trang! Many thanks for taking the time to share your comment with us. We are pleased to learn that your stay with us was enjoyable. Your compliments will be passed on to all our staff. It is always encouraging to learn that guest are satisfied with our service as it is what... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at the Novotel! We were able to check in early & were upgraded! View from our room was great & I would reommend a sea view room! Excellent breakfast & loved the coffee machine! We appreciated being assisted when crossing th road to the beach, but at times we were unable to find a free lounge... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear akd57, Warmest greetings from Novotel Nha Trang! Great to hear overall experience of Novotel Nha Trang was good. Your kind words on great seaview, excellent breakfast have been passed on to our team. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve... More 

Dubai, United Arab Emirates
Top Contributor
86 reviews 86 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The customer service at this hotel is outstanding, from the guys at the front door, the reception team, the breakfast team, the cleaners. I could name a dozen brilliant people who work at this hotel, but that wouldn't be fair to all the others. But I have to mention Lieu, the girl who supervises the breakfast team, as she is... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Desert-Johnny, Warmest greetings from Novotel Nha Trang! Great to hear overall experience of Novotel Nha Trang was good. Your kind words have been passed on to our team and in particular Mrs. Lieu who made your stay a memorable one. We are most concerned with the satisfaction of our guests and your feedback is of great value to us.... More 

Auckland, New Zealand
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

when we booked in we were early so we were upgraded to room 1209 looking over the beach. Fantastic room fantastic view you almost dont want to go anywhere!! The quietest room we have had on our travels and the most comfortable beds!!! What good sleeps we had!! Just shows with good planning you dont have to listen to the... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Mariloony, Warmest greetings from Novotel Nha Trang! We are extremely pleased to see that you have enjoyed your stay at Novotel Nha Trang. Happy guests make all our efforts worthwhile. Your kind words have been passed on to our team who made your stay a memorable one. I am sure that this feedback will serve as an encouragement and... More 

Top Contributor
53 reviews 53 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is located across a busy road from the beach just a short walk from the night life where most of the decent bars and restaurants are positioned. The only drawback is crossing the road to the beach, which if you have nervous disposition may put you over the edge! The staff are very helpful and friendly and when... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Jez T, Warmest greetings from Novotel Nha Trang! Great to hear overall experience of Novotel Nha Trang was good. Your kind words have been passed on to our team. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service... More 

Minneapolis
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Views and customer service to dig! This hotel was modern and had a daily happy hour in the lobby bar with complementary snacks. The hotel was across the street from the beach, which was the same as all the other hotels in this area. It would have been nice to be right on the beach as the road in front... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear minnetraveler31, Warmest greetings from Novotel Nha Trang! We would like to thank you for choosing our hotel as your accommodation choice during your recent trip to Nha Trang. We are extremely pleased to see that you have enjoyed your stay at Novotel Nha Trang. Your invaluable comments are very important to us as they allow us to maintain the... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last week for five nights, great hotel, right on Nha Trang Beach. Checking in was quick and easy, our room was on the tenth floor with a balcony overlooking the sea - beautiful! The rooms are spacious, spotlessly clean, fabulous bathroom with sunken shower which also doubles as a bath (extremely large.) Breakfast buffet was wonderful, absolutely everything... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear AnnetteMonty, Greetings from Novotel Nha Trang! We are extremely pleased to see that you have enjoyed your stay at Novotel Nha Trang. Happy guests make all our efforts worthwhile. Your kind words have been passed on to our team who made your stay a memorable one. I am sure that this feedback will serve as an encouragement and we... More 

Darwin, Australia
Top Contributor
66 reviews 66 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel as a treat for my birthday trip to Vietnam. I am a member of the Accor Group Le Club Advantage and knew the hotel and location from our precious holiday in Nha Trang. It did not disappoint. I actually could not fault a thing with the hotel or the service we received. The check in was... More 

Was this review helpful? Yes 1
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Trish4040, Warmest greetings from Novotel Nha Trang! “Fantastic, excellent” - what else is there to add? Many thanks for your most kind review. Great to hear overall experience of Novotel Nha Trang was good. We are delighted to know that Novotel Nha Trang turned out to be the best choice. Your kind words have been passed on to our... More 

Douglas, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely breakfast but you need to be in early to really appreciate it. On our first day we arrived and went straight into breakfast as our rooms weren't ready. The noise was tremendous and it was extremely crowded, but for the other days of our stay we went down early and the experience was first class. Lovely buffet evening meal... More 

Was this review helpful? Yes
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear Jan295, Warmest greetings from Novotel Nha Trang! Great to hear overall experience of Novotel Nha Trang was good. I am delighted to know that you liked the buffet, sea view room and attentive staff. Your kind word will be passed on to our team and they will be more than happy to read this. We are most concerned with... More 

Senior Contributor
35 reviews 35 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

While traveling through Vietnam I was very pleased with the levels of customer services provided by hotels and restaurants. The services at this hotel was one of the best. We arrived late so the receptionist was trying to get us to the room to rest as soon as possible. He mentioned about the available upgrade and offered to show us... More 

Was this review helpful? Yes 1
Novotel N, General Manager at Novotel Nha Trang, responded to this review

Dear traveller2506, Warmest greetings from Novotel Nha Trang! Many thanks for taking the time to share your comment with us. We are pleased to learn that your stay with us was enjoyable. Your compliments on our food and sea view room will be passed on to all our staff. I am sure that this feedback will serve as an encouragement... More 

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